1,831 Reliance jobs in India

Hi Folks,

We are hiring for Customer Support Representative (Mobility)

• Blended Process
• Hiring candidates with Good Verbal and Written English communication skills.
• Should have good understanding about handling customer queries
• Experienced (BPO) candidates preferable.
• Hiring only from Non-Metro Cities.
• 24*7 Rotational shift, 6 days working & any 1 rotational week off.
• Age criteria up to 40 years.
• Graduates and undergraduates both can apply.
• Salary up to 3,64,4,000 PA.
• Immediate Joining.
• Should have own system with 10 MBPS Wi-Fi speed

For more info,

Call or WhatsApp your CV - HR SNEHA

Email your CV on -

Hi Folks,

We are hiring for Customer Support Representative (Mobility)

• Blended Process
• Hiring candidates with Good Verbal and Written English communication skills.
• Should have good understanding about handling customer queries
• Experienced (BPO) candidates preferable.
• Hiring only from Non-Metro Cities.
• 24*7 Rotational shift, 6 days working & any 1 rotational week off.
• Age criteria upto 40 years.
• Graduates and undergraduates both can apply.
• Salary upto 3,64,400 PA.
• Immediate Joining.
• Should have own system with 10 MBPS Wifi speed

For more info,

Call or WhatsApp your CV - HR SNEHA - or email-

About Company

Dixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.

45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust.

With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more.

Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients.

Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.'

Our Vision: To be the best-in-class in IT services in India and overseas.

Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs.

Job Description

Sales

Department

Sales

Open Positions

1

Skills Required

Sales

Experience

2 to 3 years

Location

Mumbai, Maharashtra, India

Roles and Responsibilities

• Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance and training to improve sales numbers.
• Maintain high standards of visual merchandising, display management, and store appearance.
• Handle customer complaints and feedback in a professional manner.
• Ensure effective inventory control, including ordering, receiving, stocking, and maintaining stock levels.

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only.

1. Ahmedabad, Gujarat
2. Jamnagar, Gujarat
3. Indore, Madhya Pradesh
4. Bilaspur, Chhattisgarh
5. Mira Road, Mumbai

Key Responsibilities -

• Plan retail KPIs for achieving AOP
• Overlook achievement of GSS number and value targets, driving through store team
• Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.
• Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty
• Implementing SOPs for VM/ Marketing at stores.
• Lead and manage the team effectively to ensure alignment with business objectives and high performance.
• Ability to handle and resolve conflicts in a constructive manner.
• Building culture of trust , integrity and respect in stores
• Develop & provide opportunities to store employees through various step up programs
• Develop functional capabilities in employees through appropriate training interventions
• Adaption of driving sales through omni channel
• TAT to be followed for customer complaints
• Ensuring availability manpower for planned training programs

Key Performance Indicators -

• %LFL Growth
• % Walkin Target
• % Increase in BER
• Improve Diamond & Silver share in store
• % conversion
• Increase ABV
• Mystery audit score

Functional Competencies -

• Showroom Operations Effectiveness
• Customer Orientation
• Planning & Organizing

Behavioral Competencies -

• Nurturing
• Result Orientation
• Growth Mindset
• Communication & Rapport Building

Job Description -

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only.

1. Bareilly
2. Kashipur
3. Lakhimpur
4. Najafgarh

Key Responsibilities -

• Plan retail KPIs for achieving AOP
• Overlook achievement of GSS number and value targets, driving through store team
• Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.
• Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty
• Implementing SOPs for VM/ Marketing at stores.
• Lead and manage the team effectively to ensure alignment with business objectives and high performance.
• Ability to handle and resolve conflicts in a constructive manner.
• Building culture of trust , integrity and respect in stores
• Develop & provide opportunities to store employees through various step up programs
• Develop functional capabilities in employees through appropriate training interventions
• Adaption of driving sales through omni channel
• TAT to be followed for customer complaints
• Ensuring availability manpower for planned training programs

Key Performance Indicators -

• %LFL Growth
• % Walkin Target
• % Increase in BER
• Improve Diamond & Silver share in store
• % conversion
• Increase ABV
• Mystery audit score

Functional Competencies -

• Showroom Operations Effectiveness
• Customer Orientation
• Planning & Organizing

Behavioral Competencies -

• Nurturing
• Result Orientation
• Growth Mindset
• Communication & Rapport Building

Company Overview

Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector.

Job Overview

We are seeking a Department Manager to join our team at Reliance Retail. This full-time position is located in Pune. The Department Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving departmental performance in alignment with company objectives.

Job Role: Store Operations

Job Position: Department Manager

Value Stream: Retail Operations

Function: Store Operations

Location: Pune

Strategy and Planning

• Achieve revenue, gross margin
• Control inventory level and shrinkage
• Adhere to Mockshop guidelines
• 100% SOP Implementation
• Statutory Compliance
• Achieve AOP
• SOP Implementation and Adherence in department.
• People Management
• Inventory control
• Competition update

Financial Planning & Budgeting

• Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
• Increase margins and minimize expenses
• Control shrinkage
• Achieve higher average transaction value per customer

People Management

• Control Attrition
• Product knowledge, brand differentiation
• Optimize manpower resource for category
• Functional and behavioral training
• Update category and store associates on latest development in new product/brands and presentation/selling technique

Policies, Processes & Procedures

• SOP Implementation and Adherence in department
• Achieve targeted ATS(Available to Ship) and Conversion
• Mystery Shopping Findings and Improvement
• Gather consumer data for feedback
• Adhere to Mockshop guidelines

Key Interactions:

Internal

• Subordinates
• Within the Function
• Outside the Function
• Customer Sales Associate(CSA)
• House Keeping Team
• Support Function
• Security & Loss Prevention Team

External

• External Interface (Outside RIL)
• Vendors
• External Brand Supervisor

Education Qualifications: Graduation

Experience: 4 Yr's Minimum

FUNCTIONAL COMPETENCIES

• Ability to work under pressure
• Number proficiency
• Customer Centricity
• Excel Knowledge

BEHAVIORAL COMPETENCIES

• Good communication skills
• Analytical & Presentation Skills

• Possible Next Role Movement: Store Manager

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only.

1. Bargarh, Odisha
2. Sambhalpur, Odisha
3. Siliguri, West Bengal
4. Sanchi, Jamshedpur
5. Asansol, Assam

Key Responsibilities -

• Plan retail KPIs for achieving AOP
• Overlook achievement of GSS number and value targets, driving through store team
• Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.
• Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty
• Implementing SOPs for VM/ Marketing at stores.
• Lead and manage the team effectively to ensure alignment with business objectives and high performance.
• Ability to handle and resolve conflicts in a constructive manner.
• Building culture of trust , integrity and respect in stores
• Develop & provide opportunities to store employees through various step up programs
• Develop functional capabilities in employees through appropriate training interventions
• Adaption of driving sales through omni channel
• TAT to be followed for customer complaints
• Ensuring availability manpower for planned training programs

Key Performance Indicators -

• %LFL Growth
• % Walkin Target
• % Increase in BER
• Improve Diamond & Silver share in store
• % conversion
• Increase ABV
• Mystery audit score

Functional Competencies -

• Showroom Operations Effectiveness
• Customer Orientation
• Planning & Organizing

Behavioral Competencies -

• Nurturing
• Result Orientation
• Growth Mindset
• Communication & Rapport Building

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only.

1. Bhubaneshwar, Odisha

Key Responsibilities -

• Plan retail KPIs for achieving AOP
• Overlook achievement of GSS number and value targets, driving through store team
• Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.
• Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty
• Implementing SOPs for VM/ Marketing at stores.
• Lead and manage the team effectively to ensure alignment with business objectives and high performance.
• Ability to handle and resolve conflicts in a constructive manner.
• Building culture of trust , integrity and respect in stores
• Develop & provide opportunities to store employees through various step up programs
• Develop functional capabilities in employees through appropriate training interventions
• Adaption of driving sales through omni channel
• TAT to be followed for customer complaints
• Ensuring availability manpower for planned training programs

Key Performance Indicators -

• %LFL Growth
• % Walkin Target
• % Increase in BER
• Improve Diamond & Silver share in store
• % conversion
• Increase ABV
• Mystery audit score

Functional Competencies -

• Showroom Operations Effectiveness
• Customer Orientation
• Planning & Organizing

Behavioral Competencies -

• Nurturing
• Result Orientation
• Growth Mindset
• Communication & Rapport Building