41 Retail Staff jobs in Alwar

We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a retail environment.

• Oversee day-to-day operations of the retail store(s), ensuring seamless execution and adherence to SOPs.
• Monitor and manage store KPIs including sales, shrinkage, footfall conversion, ATV (Average Transaction Value), and UPT (Units Per Transaction).
• Ensure effective stock management, replenishment, and visual merchandising as per brand guidelines.

• Lead, train, and motivate store staff to achieve performance and customer service goals.
• Drive accountability and performance through regular reviews, coaching, and feedback sessions.
• Create a culture of excellence and continuous improvement within the team.

• Ensure the highest levels of customer satisfaction through staff training and process improvement.
• Handle escalated customer issues and ensure timely resolution.
• Implement CRM initiatives and loyalty program strategies effectively.

• Ensure compliance with company policies, health & safety regulations, and statutory requirements.
• Audit stores regularly to ensure standards in cleanliness, merchandising, and operational readiness.

• Analyze sales trends, inventory health, and customer feedback to propose actionable improvements.
• Prepare daily, weekly, and monthly performance reports and present them to management.

• Experience: Minimum 58 years in retail store operations, with at least 2 years in a leadership/managerial role.
• Education: Bachelor's degree in Business Administration, Retail Management, or related field. MBA is a plus.
• Skills:
• Strong leadership and team-building capabilities.
• Excellent communication and interpersonal skills.
• Proficient in POS systems, MS Excel, and retail management software.
• Analytical mindset with a data-driven approach to problem-solving.
• Ability to work in a fast-paced, customer-centric environment.

Title: Senior Associate - Retail Banking Ops-Cards Operations Issuing

Location: REMOTE

Duration: 6 months

Type: Contract

Role Overview

The Chargeback & Card Financial Operations Specialist is responsible for managing end-to-end chargeback handling strategies to safeguard the bank, merchants, and cardholders from financial losses. This role involves implementing effective processes, ensuring compliance with card schemes, and supporting business decisions by balancing risk and service. The position also plays a key role in training, process optimization, and building strong relationships with internal stakeholders and external partners.

Key Responsibilities

• Chargeback Management & Dispute Reduction
• Develop and implement daily chargeback handling strategies to minimize financial losses.
• Analyze disputes and advise acquiring merchants on effective dispute reduction strategies.
• Process & Financial Controls
• Establish, maintain, and improve operational processes to strengthen financial controls.
• Drive initiatives to enhance and optimize profitability for both merchant acquiring and card issuance businesses.
• Business Partnership & Risk Management
• Collaborate with product and promotions teams to support current and future business requirements.
• Ensure an appropriate balance between risk mitigation and customer service excellence.
• Compliance & Governance
• Monitor and implement compliance requirements mandated by card schemes (Visa, Mastercard, JCB, CUP, Diners, and regional switches).
• Develop and maintain internal procedures, compliance programs, and agreements to support product implementation and dispute resolution.
• Training & Stakeholder Management
• Design and deliver training programs for card center staff to build expertise in financial and chargeback processes.
• Build and maintain strong relationships with member banks, ensuring effective service level agreements (SLAs) with internal and external departments.
• Quality & Performance Monitoring
• Monitor and evaluate quality performance of financial and chargeback operations.
• Provide insights and recommendations to improve operational efficiency and dispute resolution outcomes.

Qualifications & Skills

• Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred).
• Strong experience in card operations, chargebacks, and dispute management .
• Sound knowledge of Visa/Mastercard/other card scheme regulations and compliance requirements .
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Ability to balance business growth, risk management, and customer service.

Title: Senior Associate - Retail Banking Ops-Cards Operations Issuing

Location: REMOTE

Duration: 6 months

Type: Contract

Role Overview

The Chargeback & Card Financial Operations Specialist is responsible for managing end-to-end chargeback handling strategies to safeguard the bank, merchants, and cardholders from financial losses. This role involves implementing effective processes, ensuring compliance with card schemes, and supporting business decisions by balancing risk and service. The position also plays a key role in training, process optimization, and building strong relationships with internal stakeholders and external partners.

Key Responsibilities

• Chargeback Management & Dispute Reduction
• Develop and implement daily chargeback handling strategies to minimize financial losses.
• Analyze disputes and advise acquiring merchants on effective dispute reduction strategies.
• Process & Financial Controls
• Establish, maintain, and improve operational processes to strengthen financial controls.
• Drive initiatives to enhance and optimize profitability for both merchant acquiring and card issuance businesses.
• Business Partnership & Risk Management
• Collaborate with product and promotions teams to support current and future business requirements.
• Ensure an appropriate balance between risk mitigation and customer service excellence.
• Compliance & Governance
• Monitor and implement compliance requirements mandated by card schemes (Visa, Mastercard, JCB, CUP, Diners, and regional switches).
• Develop and maintain internal procedures, compliance programs, and agreements to support product implementation and dispute resolution.
• Training & Stakeholder Management
• Design and deliver training programs for card center staff to build expertise in financial and chargeback processes.
• Build and maintain strong relationships with member banks, ensuring effective service level agreements (SLAs) with internal and external departments.
• Quality & Performance Monitoring
• Monitor and evaluate quality performance of financial and chargeback operations.
• Provide insights and recommendations to improve operational efficiency and dispute resolution outcomes.

Qualifications & Skills

• Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred).
• Strong experience in card operations, chargebacks, and dispute management .
• Sound knowledge of Visa/Mastercard/other card scheme regulations and compliance requirements .
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Ability to balance business growth, risk management, and customer service.