E-commerce Platform Manager
570002 Mysore, Karnataka
₹1000000 Annually
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Our client, a rapidly expanding online retail business, is seeking a skilled and strategic E-commerce Platform Manager to optimize their online presence in Mysuru, Karnataka, IN . This role is vital for ensuring a seamless and engaging customer experience across all digital channels, driving sales growth, and managing the continuous improvement of the e-commerce platform. The ideal candidate will have extensive experience in managing e-commerce platforms, understanding user experience (UX) design principles, digital marketing strategies, and data analytics. You will work closely with marketing, IT, and operations teams to implement new features, manage product listings, and enhance the overall performance of the online store. Responsibilities include: overseeing the day-to-day operations and performance of the e-commerce platform; managing website content, product catalog, and promotional campaigns; implementing A/B testing and other optimization techniques to improve conversion rates and user experience; collaborating with the marketing team to drive traffic and customer acquisition; working with the IT department to ensure platform stability, security, and timely updates; analyzing e-commerce data and metrics to identify trends, insights, and opportunities for growth; managing third-party integrations and vendor relationships; staying updated on e-commerce best practices and emerging technologies; ensuring compliance with relevant online regulations and data privacy laws. A Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field is required. A minimum of 6 years of experience in e-commerce management, with a strong focus on platform management and digital strategy, is essential. Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and familiarity with web analytics tools (e.g., Google Analytics) are mandatory. Understanding of SEO, SEM, and social media marketing principles is highly desirable. Excellent project management, analytical, and communication skills are critical. You will play a key role in shaping the company's online growth trajectory.
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Retail Store Manager
570001 Mysore, Karnataka
₹600000 Annually
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Our client, a prominent player in the retail sector, is seeking an energetic and results-driven Retail Store Manager for their location in Mysuru, Karnataka . This role is crucial for overseeing daily store operations, driving sales performance, and ensuring an exceptional customer experience. The Store Manager will lead a team of retail associates, manage inventory, and maintain visual merchandising standards. This is an on-site position requiring strong leadership and operational expertise.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage all aspects of store operations, including opening and closing procedures.
- Drive sales performance and achieve store targets and KPIs.
- Recruit, train, mentor, and manage store staff to foster a high-performing team.
- Ensure outstanding customer service is delivered consistently to all shoppers.
- Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage.
- Maintain visual merchandising standards to create an attractive and engaging store environment.
- Handle customer inquiries, complaints, and escalations effectively.
- Oversee cash handling procedures and reconcile daily sales.
- Implement and enforce company policies and procedures to ensure compliance and operational efficiency.
- Monitor store performance metrics and identify opportunities for improvement.
- Create and manage staff schedules to ensure adequate coverage.
- Conduct regular staff performance reviews and provide constructive feedback.
- Ensure a safe and clean working environment for staff and customers.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field is preferred.
- Minimum of 3-5 years of experience in retail management, with a proven record of driving sales and managing teams.
- Strong understanding of retail operations, inventory management, and visual merchandising.
- Excellent leadership, team-building, and communication skills.
- Customer-centric mindset with a passion for delivering exceptional service.
- Proficiency in point-of-sale (POS) systems and retail management software.
- Ability to analyze sales data and make informed decisions.
- Strong organizational and time-management skills.
- Flexibility to work evenings, weekends, and holidays as required by store operations.
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Senior E-commerce and Digital Marketing Manager
570001 Mysore, Karnataka
₹1000000 Annually
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Our client is seeking a visionary and results-oriented Senior E-commerce and Digital Marketing Manager to drive online sales growth and enhance brand presence. This is a fully remote position, requiring a strategic mindset and proven expertise in managing online sales channels and digital marketing campaigns. You will be responsible for developing and executing comprehensive e-commerce strategies, optimizing the online customer journey, and leading all aspects of digital marketing, including SEO, SEM, social media, email marketing, and content creation. The ideal candidate possesses a deep understanding of e-commerce platforms, analytics, and consumer behavior. You will work collaboratively with cross-functional teams, including product development, sales, and customer service, to achieve ambitious revenue targets and build a loyal customer base.
Key Responsibilities:
Key Responsibilities:
- Develop and implement a strategic e-commerce roadmap to drive revenue growth and market share.
- Manage all aspects of the company's e-commerce platform, including website operations, product merchandising, and checkout optimization.
- Develop and execute integrated digital marketing campaigns across various channels (SEO, SEM, social media, email, display advertising).
- Analyze website traffic, conversion rates, and customer behavior to identify trends and optimize online performance.
- Manage the e-commerce budget, ensuring efficient allocation of resources and maximizing ROI.
- Oversee product listings, descriptions, and imagery to ensure accuracy and appeal.
- Develop and execute email marketing campaigns to nurture leads and drive customer retention.
- Manage social media presence and engagement strategies to build brand awareness and community.
- Collaborate with content creators to develop compelling marketing collateral and website copy.
- Monitor competitor activities and market trends to identify new opportunities and threats.
- Work closely with customer service to ensure a seamless post-purchase experience.
- Stay abreast of the latest e-commerce technologies and digital marketing best practices.
- Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field.
- Minimum of 6 years of experience in e-commerce management and digital marketing, with a strong track record of driving online sales.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- In-depth knowledge of SEO, SEM, social media marketing, email marketing, and content marketing strategies.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong leadership and team management abilities.
- Exceptional written and verbal communication skills.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced remote environment.
- Experience with A/B testing and conversion rate optimization (CRO).
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Supply Chain Manager - E-commerce Fulfillment
570001 Mysore, Karnataka
₹80000 Annually
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We are looking for a seasoned and dynamic Supply Chain Manager to oversee our e-commerce fulfillment operations. This hybrid role is pivotal in ensuring the efficient and timely delivery of products to our customers. You will be responsible for managing all aspects of the supply chain, including inventory management, warehousing, logistics, and transportation. Key duties involve optimizing warehouse layout and processes, implementing inventory control systems, and negotiating with logistics providers to secure favorable rates and service levels. You will also play a crucial role in demand forecasting, ensuring adequate stock levels to meet customer orders while minimizing carrying costs. The ideal candidate will possess a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. A Master's degree or relevant professional certifications (e.g., APICS) are a plus. A minimum of 5 years of experience in supply chain management, with a strong focus on e-commerce fulfillment and warehousing, is required. Proven experience with WMS (Warehouse Management Systems) and TMS (Transportation Management Systems) is essential. Excellent leadership, communication, and problem-solving skills are necessary to manage a team and collaborate effectively with internal departments and external partners. You will be expected to spend approximately 3 days a week at our **Mysuru, Karnataka, IN** facility, working closely with the warehouse team, and the remaining days working remotely on strategic planning and analysis. This is an exciting opportunity to drive operational excellence and contribute to the seamless customer experience for our growing online business.
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Senior E-commerce Operations Manager
570001 Mysore, Karnataka
₹90000 Annually
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Our client is looking for a highly organized and experienced Senior E-commerce Operations Manager to oversee their online retail operations. This is a critical on-site role demanding a hands-on approach to managing inventory, order fulfillment, logistics, and customer service processes. You will be responsible for ensuring the smooth and efficient day-to-day running of the e-commerce platform, optimizing workflows to enhance customer satisfaction and reduce operational costs. Your duties will include managing relationships with third-party logistics providers, monitoring stock levels, coordinating shipping and delivery schedules, and implementing strategies to improve the online customer experience. The ideal candidate will have a proven track record in e-commerce operations, with strong knowledge of inventory management systems, warehouse operations, and supply chain logistics. Excellent leadership, problem-solving, and communication skills are essential, as is the ability to manage and motivate a team. You should be proficient in using e-commerce platforms and associated operational software. This role requires a detail-oriented individual with a proactive mindset, dedicated to achieving operational excellence. Join our team and play a pivotal role in the success of our online retail business located in Mysuru, Karnataka, IN .
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E-commerce Marketing Manager - Social Media Focus
570001 Mysore, Karnataka
₹1000000 Annually
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Our client is looking for an innovative and results-driven E-commerce Marketing Manager with a strong focus on social media strategy. This role is perfect for a creative individual who can drive online sales and brand engagement through engaging digital campaigns. You will be responsible for developing and executing comprehensive e-commerce marketing strategies, with a particular emphasis on leveraging social media platforms to reach target audiences, drive traffic, and convert visitors into customers. Responsibilities include managing social media channels (Instagram, Facebook, Twitter, LinkedIn, etc.), creating compelling content, running targeted advertising campaigns, analyzing campaign performance, and optimizing strategies for maximum ROI. You will also oversee email marketing efforts, SEO/SEM initiatives, and affiliate marketing programs to ensure a cohesive online presence. The ideal candidate will have a Bachelor's degree in Marketing, Communications, Business, or a related field, coupled with 5+ years of experience in e-commerce marketing, specifically with a proven track record in social media marketing and management. Experience with e-commerce platforms (e.g., Shopify, Magento) and familiarity with analytics tools (Google Analytics, social media insights) are essential. Strong understanding of current social media trends, digital advertising best practices, and conversion rate optimization techniques is required. Excellent content creation, copywriting, and visual storytelling skills are a must. You should possess strong analytical skills to interpret data, draw actionable insights, and report on key metrics. Exceptional communication and project management abilities are needed to coordinate with internal teams and external agencies. This role offers the opportunity to shape the online presence of our client and drive significant growth in a dynamic e-commerce environment. The remote nature of this position allows for a flexible work arrangement while contributing to impactful marketing initiatives.
Location: Mysuru, Karnataka, IN
Location: Mysuru, Karnataka, IN
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E-commerce Operations Manager
570001 Mysore, Karnataka
₹95000 Annually
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Our client is looking for an E-commerce Operations Manager to oversee and optimize their online sales channels. This role will be based in **Mysuru, Karnataka, IN**, with a hybrid work arrangement, allowing for a blend of in-office and remote work. You will be responsible for managing the day-to-day operations of the e-commerce platform, ensuring a seamless customer experience from product listing to order fulfillment. Your duties will include managing inventory levels, coordinating with logistics partners, and troubleshooting any website or operational issues that arise. A key aspect of this role is to drive efficiency and scalability within the e-commerce operations.
Responsibilities:
Responsibilities:
- Oversee all aspects of the e-commerce platform, including website management, product catalog updates, and pricing strategies.
- Manage inventory levels to prevent stockouts and minimize excess inventory, working closely with the procurement team.
- Coordinate with third-party logistics providers to ensure timely and cost-effective order fulfillment and delivery.
- Monitor website performance, user experience, and conversion rates, identifying areas for improvement.
- Analyze sales data and customer behavior to develop and implement strategies for increasing online sales and customer engagement.
- Manage customer service inquiries and issues, ensuring prompt and satisfactory resolution.
- Develop and implement policies and procedures to streamline e-commerce operations.
- Stay up-to-date with industry trends and best practices in e-commerce and social media marketing.
- Collaborate with marketing teams to align online sales strategies with broader marketing campaigns.
- Ensure compliance with all relevant regulations and data privacy laws.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in e-commerce operations management, preferably within a fast-paced retail environment.
- Strong understanding of e-commerce platforms, content management systems, and digital marketing tools.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Experience with inventory management and supply chain logistics.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a hybrid team environment.
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Remote E-commerce Operations Manager
570001 Mysore, Karnataka
₹90000 Annually
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Our client is looking for a highly organized and strategic Remote E-commerce Operations Manager to oversee all aspects of their online retail operations from the comfort of their home. This is a fully remote position, offering the flexibility to work from anywhere within India. The successful candidate will be responsible for ensuring a seamless and efficient online shopping experience for customers, from product listing and inventory management to order fulfillment and customer service.
Key Responsibilities:
Key Responsibilities:
- Manage the day-to-day operations of the e-commerce platform, ensuring its smooth functioning and optimal performance.
- Oversee product catalog management, including uploading new products, updating descriptions, images, and pricing.
- Implement and manage inventory control systems to prevent stockouts and overstock situations, coordinating with warehouse teams as needed.
- Monitor and optimize website performance, user experience, and conversion rates.
- Develop and execute strategies to improve the online customer journey, from initial browsing to post-purchase support.
- Manage order processing, shipping logistics, and returns, ensuring timely and accurate fulfillment.
- Analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement.
- Develop and implement strategies to reduce operational costs and improve efficiency.
- Collaborate with marketing teams to align e-commerce strategies with overall marketing campaigns and promotions.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
- Lead and manage a remote team of customer service representatives and operations support staff.
- Ensure compliance with all relevant regulations and company policies.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Proven experience (5+ years) in e-commerce operations management, with a strong understanding of online retail platforms and processes.
- Demonstrated success in managing inventory, order fulfillment, and customer service in a remote setting.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CRM systems.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication, leadership, and interpersonal skills, essential for managing a remote team.
- Experience with digital marketing concepts and SEO best practices is a plus.
- Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
- This is a fully remote position. All work must be performed from a remote location.
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Senior E-commerce Operations Manager
570002 Mysore, Karnataka
₹1750000 Annually
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Our client, a rapidly growing online retail giant, is looking for an accomplished Senior E-commerce Operations Manager to lead their fully remote operations team. This pivotal role requires a strategic thinker with a proven track record in optimizing online sales channels, streamlining fulfillment processes, and enhancing the overall customer experience. You will be responsible for overseeing all aspects of e-commerce operations, including website management, inventory control, order processing, shipping logistics, and customer service. The ideal candidate will possess a deep understanding of e-commerce platforms, analytics tools, and best practices for driving online revenue growth. You will lead and mentor a remote team, fostering a collaborative and high-performance culture. Key responsibilities include developing and executing operational strategies, identifying and implementing process improvements, managing vendor relationships, and ensuring seamless integration of various e-commerce technologies. This is a remote-first position, demanding exceptional organizational skills, proactive communication, and the ability to thrive in a dynamic, virtual environment. Your expertise in data analysis will be crucial for identifying trends, measuring performance, and making informed decisions to optimize operations and profitability. We are seeking a leader who is passionate about e-commerce innovation and dedicated to delivering an exceptional online shopping journey.
Responsibilities:
Responsibilities:
- Oversee all day-to-day e-commerce operations, including website performance, order fulfillment, and customer service.
- Develop and implement strategies to improve conversion rates, average order value, and customer lifetime value.
- Manage inventory levels across multiple warehouses and sales channels.
- Streamline order processing and shipping logistics to ensure timely and accurate deliveries.
- Analyze e-commerce data and key performance indicators (KPIs) to identify areas for improvement.
- Lead and mentor a remote team of operations specialists.
- Manage relationships with third-party logistics (3PL) providers and other vendors.
- Ensure compliance with all e-commerce regulations and data privacy standards.
- Identify and implement new technologies and tools to enhance operational efficiency.
- Drive continuous improvement initiatives across the e-commerce platform.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- 7+ years of progressive experience in e-commerce operations management.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of SEO, SEM, and digital marketing principles.
- Expertise in inventory management, order fulfillment, and logistics.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics).
- Excellent leadership, communication, and project management skills.
- Ability to manage and motivate a remote team effectively.
- Strong analytical and problem-solving abilities.
- Experience with CRM systems and customer service best practices.
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8
Senior Retail Operations Specialist
570001 Mysore, Karnataka
₹80000 Annually
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Our client is seeking a highly motivated and experienced Senior Retail Operations Specialist to join their dynamic team. This is a fully remote position, offering flexibility and the opportunity to contribute to our client's success from anywhere. The ideal candidate will possess a deep understanding of retail operations, inventory management, supply chain logistics, and customer service excellence. You will be instrumental in developing and implementing operational strategies that enhance efficiency, reduce costs, and improve the overall customer experience. This role requires a proactive approach, strong analytical skills, and the ability to collaborate effectively with cross-functional teams in a virtual environment.
Key Responsibilities:
This role is perfect for a strategic thinker who thrives in a remote setting and has a passion for optimizing retail performance. You will be a key contributor to our client's growth and success, working closely with leadership to shape the future of their retail operations. The ability to work independently, manage time effectively, and maintain strong communication skills are paramount for this role. We are looking for someone who can bring fresh perspectives and drive continuous improvement across the organization. Join us and make a significant impact on our client's retail strategy. The primary focus will be on enhancing in-store and online operational excellence, ensuring a seamless customer journey at every touchpoint. Mysuru, Karnataka, IN will be the focal point for operational strategy development.
Key Responsibilities:
- Analyze operational data to identify trends, inefficiencies, and areas for improvement in retail processes.
- Develop and implement best practices for inventory management, stock control, and visual merchandising.
- Collaborate with the supply chain team to optimize logistics, warehousing, and distribution.
- Create and maintain standard operating procedures (SOPs) for various retail functions.
- Train and support remote retail staff on operational procedures and best practices.
- Monitor key performance indicators (KPIs) and provide regular reports on operational performance.
- Contribute to the development of innovative solutions for customer engagement and retention.
- Ensure compliance with all relevant regulations and company policies.
- Manage and resolve operational challenges in a timely and effective manner.
- Proactively identify opportunities to leverage technology to streamline operations and enhance productivity.
This role is perfect for a strategic thinker who thrives in a remote setting and has a passion for optimizing retail performance. You will be a key contributor to our client's growth and success, working closely with leadership to shape the future of their retail operations. The ability to work independently, manage time effectively, and maintain strong communication skills are paramount for this role. We are looking for someone who can bring fresh perspectives and drive continuous improvement across the organization. Join us and make a significant impact on our client's retail strategy. The primary focus will be on enhancing in-store and online operational excellence, ensuring a seamless customer journey at every touchpoint. Mysuru, Karnataka, IN will be the focal point for operational strategy development.
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