E-commerce Operations Manager
440001 Nagpur, Maharashtra
₹750000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is searching for a highly organized and strategic E-commerce Operations Manager to oversee all aspects of their online sales operations. This fully remote position allows you to contribute significantly to our client's success from anywhere in India. You will be instrumental in ensuring a seamless and efficient customer experience, from website management and order fulfillment to inventory control and logistics. The ideal candidate possesses a deep understanding of e-commerce best practices and a proven ability to optimize operational workflows.
Responsibilities:
Qualifications:
This is an exceptional opportunity for a skilled E-commerce Operations Manager to contribute to a growing business remotely. If you are passionate about optimizing online retail operations and driving customer satisfaction, apply today.
Responsibilities:
- Manage and optimize the day-to-day operations of the e-commerce platform, ensuring a smooth user experience.
- Oversee inventory management, including stock levels, forecasting, and replenishment to prevent stockouts and minimize excess inventory.
- Coordinate with third-party logistics (3PL) providers to ensure efficient order fulfillment, shipping, and delivery.
- Monitor and analyze key performance indicators (KPIs) related to operations, such as order accuracy, delivery times, and return rates.
- Implement and refine standard operating procedures (SOPs) for all e-commerce operations.
- Manage product catalog updates, including descriptions, pricing, and imagery, ensuring accuracy and consistency.
- Develop and maintain relationships with suppliers and vendors to ensure timely delivery of goods.
- Identify and implement strategies to improve operational efficiency and reduce costs.
- Oversee the customer service function related to order issues, returns, and exchanges, ensuring high levels of customer satisfaction.
- Stay updated on e-commerce trends, technologies, and best practices to drive innovation and competitive advantage.
- Manage the budget for e-commerce operations and track expenditures.
- Ensure compliance with all relevant regulations and legal requirements.
- Develop and execute strategies for product launches and promotional campaigns from an operational standpoint.
- Analyze sales data to identify trends and opportunities for growth.
- Implement robust quality control measures throughout the supply chain.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations, with a strong understanding of online retail environments.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Excellent knowledge of inventory management systems and supply chain logistics.
- Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
- Proficiency in using data analysis tools and e-commerce analytics platforms.
- Excellent communication, negotiation, and interpersonal skills.
- Demonstrated ability to manage multiple projects and prioritize tasks effectively in a remote setting.
- Experience in developing and implementing SOPs.
- Familiarity with marketplace operations (e.g., Amazon, Flipkart) is a plus.
- Ability to work independently with a high degree of self-discipline and initiative.
- Experience managing a remote team or working within a distributed workforce.
This is an exceptional opportunity for a skilled E-commerce Operations Manager to contribute to a growing business remotely. If you are passionate about optimizing online retail operations and driving customer satisfaction, apply today.
This advertiser has chosen not to accept applicants from your region.
0
Senior Digital Marketing Manager - E-commerce Growth
440001 Nagpur, Maharashtra
₹950000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly analytical and results-driven Senior Digital Marketing Manager to spearhead their e-commerce growth strategies in Nagpur, Maharashtra, IN . This role is crucial for driving online sales, enhancing brand visibility, and optimizing the customer acquisition funnel across various digital channels. You will be responsible for developing and executing comprehensive digital marketing campaigns, including SEO, SEM, social media marketing, email marketing, content marketing, and affiliate marketing. A key focus will be on analyzing campaign performance, identifying key drivers of growth, and implementing data-driven optimizations to maximize ROI. The Senior Digital Marketing Manager will manage the digital marketing budget, oversee agency partners, and lead a team of digital marketing specialists. Building and nurturing a strong online brand presence, improving website traffic, and converting visitors into loyal customers are core objectives. The ideal candidate will possess a deep understanding of the e-commerce landscape, proficiency with various digital marketing platforms and analytics tools (e.g., Google Analytics, AdWords, social media ad platforms), and a proven track record of driving significant online revenue growth. Strong leadership, strategic thinking, and excellent communication skills are essential for this role. This is an exciting opportunity to make a substantial impact on the company's online business success. Responsibilities:
- Develop and implement comprehensive digital marketing strategies to drive e-commerce sales.
- Manage and optimize SEO, SEM, social media, email, and content marketing campaigns.
- Analyze digital marketing performance using analytics tools and generate insightful reports.
- Identify key trends and insights to inform marketing strategies and tactics.
- Manage the digital marketing budget and allocate resources effectively.
- Oversee and collaborate with external agencies and vendors.
- Develop and execute strategies to improve website traffic, conversion rates, and customer acquisition cost (CAC).
- Manage and grow the company's social media presence and engagement.
- Create and implement email marketing campaigns for customer retention and loyalty.
- Develop A/B testing strategies to optimize campaign performance and website user experience.
- Stay current with the latest digital marketing trends and technologies.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 5 years of experience in digital marketing, with a strong focus on e-commerce and performance marketing.
- Proven track record of driving online sales growth and customer acquisition.
- Expertise in SEO, SEM, social media advertising, email marketing, and content strategy.
- Proficiency with Google Analytics, Google Ads, and other digital marketing platforms.
- Strong analytical skills and the ability to interpret data to drive actionable insights.
- Excellent leadership, project management, and communication skills.
- Experience managing marketing budgets and ROI analysis.
- Familiarity with e-commerce platforms and best practices.
- Creative thinking and problem-solving abilities.
This advertiser has chosen not to accept applicants from your region.
1
Retail Store Manager
440001 Nagpur, Maharashtra
₹60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
We are looking for a dynamic and experienced Retail Store Manager to lead our flagship store in Nagpur, Maharashtra, IN . This role requires a hands-on approach, focusing on driving sales, optimizing store operations, and delivering an exceptional customer experience. As the face of our brand, you will inspire your team to achieve targets and foster a positive and productive store environment. This is a ground-level position with significant responsibility and opportunity for growth within the retail sector.
Key Responsibilities:
Key Responsibilities:
- Oversee all day-to-day operations of the retail store, ensuring efficiency and profitability.
- Manage, train, and motivate a team of sales associates to achieve sales targets and provide outstanding customer service.
- Implement and maintain visual merchandising standards to enhance product appeal and store aesthetics.
- Manage inventory levels, conduct stocktakes, and ensure accurate record-keeping.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Develop and execute local marketing initiatives to drive foot traffic and sales.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Monitor sales performance, analyze trends, and implement strategies to boost revenue.
- Manage store budgets, including payroll, inventory, and operational expenses.
- Recruit, onboard, and develop talented staff.
- Create a welcoming and engaging shopping environment for all customers.
- Analyze sales data and customer feedback to identify areas for improvement.
- Proven experience as a Retail Store Manager or Assistant Store Manager.
- Demonstrated success in meeting or exceeding sales targets.
- Strong leadership, team management, and customer service skills.
- Excellent understanding of retail operations and merchandising principles.
- Proficiency in using POS systems and retail management software.
- Ability to analyze sales data and develop effective strategies.
- Strong communication and interpersonal skills.
- High school diploma or equivalent; Associate's or Bachelor's degree in Business or related field is a plus.
- Passion for the retail industry and delivering exceptional customer experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays.
This advertiser has chosen not to accept applicants from your region.
2
Remote Retail Operations Lead
440001 Nagpur, Maharashtra
₹750000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is a rapidly expanding e-commerce enterprise seeking a seasoned Remote Retail Operations Lead to oversee and optimize all aspects of our online retail operations. This is a fully remote position, offering the flexibility to work from anywhere within India. The ideal candidate will have a deep understanding of online retail management, supply chain logistics, inventory control, and customer service excellence. You will be responsible for developing and implementing strategies to enhance the customer shopping experience, improve operational efficiency, and drive sales growth across our digital platforms.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategies for online store operations, including product merchandising, pricing, and promotions.
- Oversee inventory management, demand forecasting, and stock replenishment to minimize stockouts and overstock situations.
- Manage relationships with third-party logistics (3PL) providers and ensure timely and cost-effective order fulfillment.
- Implement and monitor key performance indicators (KPIs) related to sales, customer satisfaction, operational costs, and delivery times.
- Lead initiatives to improve website user experience, checkout process, and post-purchase customer support.
- Collaborate with marketing teams to align promotional campaigns with operational capabilities and inventory levels.
- Identify opportunities for process improvements and implement solutions to enhance efficiency and scalability.
- Manage a remote team of operations specialists, providing guidance, training, and performance feedback.
- Stay up-to-date with e-commerce trends, best practices, and emerging technologies to maintain a competitive edge.
- Ensure compliance with all relevant e-commerce regulations and policies.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 6 years of progressive experience in e-commerce retail operations.
- Proven experience in managing online stores, inventory, and logistics, preferably in a remote setting.
- Strong analytical skills and proficiency in data analysis tools (e.g., Google Analytics, Excel).
- Excellent understanding of e-commerce platforms and backend systems.
- Demonstrated ability to lead and motivate remote teams.
- Exceptional problem-solving and decision-making skills.
- Outstanding communication and interpersonal abilities, with the capacity to collaborate effectively across departments.
- Experience with ERP and WMS systems is a strong advantage.
This advertiser has chosen not to accept applicants from your region.
3
Retail Store Manager (Remote)
440001 Nagpur, Maharashtra
₹650000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Retail Store Manager to lead their online retail operations. This is a fully remote position, offering a unique opportunity to manage and grow a digital storefront without the need for physical presence. The ideal candidate will have a proven track record in e-commerce management, excellent leadership skills, and a deep understanding of customer engagement strategies in an online environment. You will be responsible for overseeing all aspects of the online store, from product merchandising and inventory management to customer service and sales performance. Responsibilities include:
- Managing and optimizing the online retail platform, ensuring a seamless user experience.
- Developing and executing strategies to drive online sales and customer acquisition.
- Overseeing product catalog management, including accurate descriptions, pricing, and imagery.
- Managing inventory levels and coordinating with suppliers or fulfillment centers.
- Implementing and monitoring digital marketing campaigns to attract and retain customers.
- Providing exceptional online customer service and resolving inquiries and issues promptly.
- Analyzing sales data and key performance indicators (KPIs) to identify trends and areas for improvement.
- Staying abreast of e-commerce best practices, market trends, and competitor activities.
- Developing and managing the online store's budget and financial performance.
- Leading and motivating a remote team of customer service representatives and content creators.
- Ensuring compliance with online sales regulations and data privacy policies.
- Collaborating with marketing, logistics, and IT teams to ensure operational efficiency.
This advertiser has chosen not to accept applicants from your region.
4
Retail Store Manager
440001 Nagpur, Maharashtra
₹550000 annum + per
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a highly respected and rapidly expanding fashion boutique chain, is seeking an exceptional Retail Store Manager to lead one of their flagship stores. This is a fully remote leadership position, offering the opportunity to manage store operations, team performance, and customer experience from a strategic, remote perspective. The ideal candidate will possess strong leadership qualities, a deep understanding of retail best practices, and a passion for delivering outstanding customer service.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans to drive sales, profitability, and customer satisfaction for the assigned retail location.
- Manage all aspects of store operations, including inventory control, visual merchandising, and adherence to brand standards.
- Recruit, train, coach, and develop a high-performing team of retail associates to foster a positive and productive work environment.
- Monitor sales performance, analyze key retail metrics, and implement strategies to achieve or exceed targets.
- Ensure exceptional customer service standards are met and exceeded, fostering customer loyalty and repeat business.
- Manage store expenses and payroll within budgetary guidelines.
- Oversee inventory management processes, including stock counts, receiving, and loss prevention.
- Implement and maintain visual merchandising standards to create an appealing and engaging store environment.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Leverage technology and remote communication tools to effectively manage and motivate the on-site team.
- Provide regular performance feedback and conduct staff evaluations.
- Act as the primary point of contact for operational and personnel issues at the store level, liaising with remote corporate support teams.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive retail management experience, with a proven track record of success in driving sales and managing teams.
- Demonstrated leadership skills with the ability to motivate and inspire a team remotely.
- Strong understanding of retail operations, visual merchandising, and inventory management.
- Excellent customer service skills and a passion for creating exceptional shopping experiences.
- Proficiency in retail management software and POS systems.
- Strong analytical and problem-solving skills.
- Exceptional communication, interpersonal, and organizational abilities.
- Ability to manage remotely using modern communication and collaboration tools effectively.
- A strategic mindset with the ability to make data-driven decisions.
This advertiser has chosen not to accept applicants from your region.
5
E-commerce Platform Manager
440001 Nagpur, Maharashtra
₹60000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented E-commerce Platform Manager to oversee and optimize their online retail presence in Nagpur, Maharashtra, IN . This pivotal role will be responsible for managing the day-to-day operations of the e-commerce website, driving traffic, increasing conversions, and enhancing the overall customer experience. The ideal candidate will have a proven track record in e-commerce strategy, digital marketing, and platform management. You will work closely with marketing, IT, and customer service teams to ensure seamless integration and consistent brand messaging across all online channels. Key responsibilities include developing and executing e-commerce strategies, managing product listings and content, optimizing website usability and performance, and analyzing sales data to identify trends and opportunities for growth. You will also be responsible for managing online advertising campaigns, social media integration, and email marketing initiatives to drive customer engagement and sales. A strong understanding of SEO, SEM, and social media marketing is essential for this role. The E-commerce Platform Manager will stay abreast of the latest industry trends and technologies to keep the platform competitive and innovative. You will monitor website analytics, generate reports on key performance indicators (KPIs), and make data-driven recommendations for improvement. This role demands a proactive approach to problem-solving, ensuring a smooth and efficient online shopping experience for all customers. Collaboration and effective communication will be key to success in this multifaceted position.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize the e-commerce platform for maximum performance and user experience.
- Develop and implement comprehensive e-commerce strategies to drive sales and growth.
- Oversee product catalog management, including content creation, optimization, and accuracy.
- Plan and execute digital marketing campaigns (SEO, SEM, email, social media).
- Analyze website traffic and sales data to identify trends and actionable insights.
- Ensure seamless integration with social media platforms and drive social commerce initiatives.
- Monitor and improve website loading speed, responsiveness, and overall functionality.
- Manage customer reviews and feedback to enhance product and service offerings.
- Collaborate with IT and design teams on website enhancements and new features.
- Stay updated on e-commerce best practices and emerging technologies.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 3-5 years of experience in e-commerce management and digital marketing.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of SEO, SEM, social media marketing, and email marketing.
- Excellent analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Proficiency in content management systems (CMS) and product information management (PIM).
- Experience in managing online advertising budgets and campaigns.
- Strong communication, leadership, and project management skills.
- Ability to work independently and as part of a team.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Retail Jobs in Nagpur !
6
Senior Retail Operations Manager
440001 Nagpur, Maharashtra
₹85000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly motivated and results-oriented Senior Retail Operations Manager to lead our operations for a portfolio of retail brands. This is a fully remote position, offering the flexibility to manage and optimize retail performance from anywhere. You will be responsible for overseeing all aspects of retail operations, driving sales growth, ensuring exceptional customer experiences, and managing operational efficiency across multiple locations or online channels. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a deep understanding of retail best practices, inventory management, and visual merchandising. As a remote leader, you will leverage technology and communication tools to effectively manage your teams and achieve business objectives.
Key Responsibilities:
Qualifications:
This is a fully remote role, based out of **Nagpur, Maharashtra, IN**, offering a competitive salary and benefits package. Join our team and lead our retail operations to new heights.
Key Responsibilities:
- Develop and implement strategic operational plans to achieve sales and profitability targets.
- Oversee day-to-day operations of retail stores, ensuring smooth functioning and adherence to company standards.
- Manage inventory levels, implement effective stock control measures, and minimize shrinkage.
- Drive customer engagement and satisfaction by ensuring high standards of service and in-store experience.
- Recruit, train, motivate, and manage store teams, fostering a positive and productive work environment.
- Develop and execute visual merchandising strategies to enhance product presentation and drive sales.
- Analyze sales data and operational metrics to identify trends, opportunities, and areas for improvement.
- Manage operational budgets, control costs, and optimize resource allocation.
- Ensure compliance with all health, safety, and security regulations.
- Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
- Implement and refine operational processes to improve efficiency and effectiveness.
- Serve as a key point of contact for remote teams, providing guidance and support.
- Utilize technology and reporting tools to monitor performance and make data-driven decisions.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent experience.
- 5+ years of progressive experience in retail management, with a strong focus on operations.
- Proven ability to drive sales, improve operational efficiency, and enhance customer satisfaction.
- Demonstrated leadership skills with experience in managing and motivating teams.
- Strong understanding of retail metrics, inventory management, and visual merchandising principles.
- Proficiency in retail management software and POS systems.
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong communication, interpersonal, and organizational skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Experience with e-commerce operations is a plus.
- A proactive approach to problem-solving and a passion for the retail industry.
This is a fully remote role, based out of **Nagpur, Maharashtra, IN**, offering a competitive salary and benefits package. Join our team and lead our retail operations to new heights.
This advertiser has chosen not to accept applicants from your region.
7
E-commerce Growth Manager, Omnichannel Strategy
440001 Nagpur, Maharashtra
₹1500000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is searching for an ambitious and data-driven E-commerce Growth Manager to drive online sales and enhance customer engagement across all digital channels. This strategic role will focus on developing and executing comprehensive growth strategies that encompass website optimization, paid advertising, social media commerce, and email marketing. You will be responsible for analyzing performance metrics, identifying key growth opportunities, and implementing innovative campaigns to acquire and retain customers. The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing tools, and conversion rate optimization (CRO) techniques. Responsibilities include managing the e-commerce P&L, developing and overseeing digital advertising budgets, conducting A/B testing to improve user experience and conversion rates, and implementing personalized marketing initiatives. You will collaborate closely with cross-functional teams, including marketing, product, and operations, to ensure a seamless and integrated customer journey. A proven ability to translate complex data into actionable insights and to execute successful e-commerce growth initiatives is essential. Experience with social commerce strategies, influencer marketing, and community building is highly desirable. This role demands a proactive and entrepreneurial mindset, with a passion for staying ahead of industry trends and leveraging new technologies to drive business results. The successful candidate will be adept at managing multiple projects simultaneously and delivering measurable outcomes in a dynamic online retail environment. This is a fully remote position, offering the flexibility to work from anywhere within Nagpur, Maharashtra, IN or any approved remote location, emphasizing a results-oriented work culture.
This advertiser has chosen not to accept applicants from your region.
8
Senior Retail Operations Strategist (Remote)
440001 Nagpur, Maharashtra
₹95000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent entity in the retail sector, is seeking an accomplished Senior Retail Operations Strategist to join their fully remote team. This position is critical for driving operational excellence and strategic initiatives across our client's diverse retail landscape. The ideal candidate will possess a deep understanding of retail operations, supply chain management, and customer experience optimization, with a proven track record of developing and implementing successful strategies in a virtual environment. You will analyze market trends, customer behavior, and internal performance data to identify opportunities for growth and efficiency improvements. Your responsibilities will include designing and refining operational processes, managing cross-functional projects, developing key performance indicators (KPIs), and collaborating with various departments to ensure alignment with business objectives. This role demands strong analytical capabilities, strategic thinking, and excellent communication skills to effectively influence stakeholders and drive change across the organization. You will play a key role in shaping the future of our client's retail operations from the ground up.
Key Responsibilities:
Key Responsibilities:
- Conduct in-depth analysis of retail market trends, competitor activities, and customer insights to inform strategic decisions.
- Develop and implement innovative operational strategies to enhance efficiency, profitability, and customer satisfaction.
- Design, optimize, and document core retail processes, including supply chain, inventory management, merchandising, and in-store operations.
- Lead and manage complex, cross-functional projects from conception to completion, ensuring timely delivery and achievement of objectives.
- Establish, monitor, and report on key performance indicators (KPIs) for retail operations.
- Collaborate closely with marketing, sales, finance, and technology teams to ensure seamless integration of strategies and initiatives.
- Identify and implement best practices in retail operations and technology adoption.
- Develop training materials and provide guidance to operational teams to ensure consistent execution of strategies.
- Prepare comprehensive reports and presentations for senior management, articulating findings, recommendations, and strategic roadmaps.
- Foster a culture of continuous improvement and data-driven decision-making within the operations team.
- Master's degree in Business Administration, Operations Management, Marketing, or a related field.
- Minimum of 7 years of progressive experience in retail operations, strategy, or management consulting.
- Demonstrated success in developing and executing complex operational strategies that drive tangible business results.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent project management skills, with experience managing multiple concurrent projects.
- Proficiency in data analysis tools (e.g., Excel, SQL, BI platforms) and presentation software.
- Exceptional communication, negotiation, and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Experience working in a remote-first or distributed team environment is essential.
- Familiarity with retail technologies and emerging trends.
This advertiser has chosen not to accept applicants from your region.
9