7,416 Sales Support Associate jobs in India
Sales Support Associate
Job Viewed
Job Description
- Are you a highly driven, passionate individual, looking to enter the exciting world of Sales Operations? We are looking for ambitious individuals who would like to re-imagine their future in the UK’s third largest software company.
- This role works alongside our sales teams, supporting them with closing key opportunities, and helping to ensure our processes work for the continued growth of the business. You will take ownership of managing cases to ensure any issues are resolved promptly, and you will support the sales teams with reports and general ad-hoc support.
- This is a great opportunity for someone who enjoys building relationships and wants to learn about sales, sales processes and our go to market approach.
What You Will Do:
- Provide the Sales teams & Sales leadership with reports and support that helps them to focus on where they can be most successful
- Liaise with internal stakeholders to ensure smooth delivery and resolve any customer queries
- Handle inbound incremental opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
- Responsible for managing upsell leads from our Customer Support and Professional Services teams
- Support the Sales team with administrative tasks such as customer/ internal queries
LI-MP1
What You Will Have:
- Strong **communication**skills
- Confidence in **engaging with people,**both face to face and virtually via MS Teams
- Focus on **building relationships**:
- Exceptional **customer service**:
- Desire to win and **hit targets**:
- ** Proactive**, **adaptable** and **driven** by operational improvements
What We Do For You:
- **Wellbeing focused** - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
- ** Annual Leave**- 20 days of annual leave, plus public holidays
- ** Employee Assistance Programme** - Free advice, support, and confidential counselling available 24/7.
- ** Personal Growth** - We’re committed to enabling your growth personally and professionally through development programmes.
- ** Life Insurance** - 2x annual salary
- ** Personal Accident Insurance**:
- providing cover in the event of serious injury/illness.
- ** Performance Bonus** - Our Group-wide bonus scheme enables you to reap the rewards of your success.
Who We Are:
- OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to **power the world of work** and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please click here
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Sales Support Associate
Posted today
Job Viewed
Job Description
The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.
MongoDB's SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)
**You will have the opportunity to**
+ Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
+ Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
+ Establish a strong network of peers and mentors
+ Gain insight into a $45Bn technology industry that is rapidly transforming
**Responsibilities**
+ Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
+ Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
+ Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
+ Data updates, such as Account/Territory Assignments
+ User Administration e.g. activating new users and deactivating departing users in sales tools
+ Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training
+ Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
+ Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality
+ Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
+ Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations
+ Identify and qualify new accounts to support the team in managing territory bullpens globally
+ Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
+ Collects, analyzes, and interprets data to identify trends, patterns, and generates insights
+ Writing SQL queries to automate manual processes
+ Create Sigma/Tableau dashboards
+ Analyzing code segments regularly
+ Working with internal customers across different time zones
+ Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release
**Skills & Experience**
+ Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
+ Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity
+ Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred
+ Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred
+ Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
+ Able to handle and work with large volume of data
+ Understanding of sales cycle and process & data segmentation
+ Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
+ Must show process and business oriented mindset
+ Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
+ Should have problem identification and articulation skills
+ Experience - 3 yrs in SQL
+ Strong Automation Skills with experience in SQL/BI
+ Good Data warehouse knowledge
+ Bachelor's degree or higher in Operations, Business, Project Management, Engineering
+ Open-minded, creative, and proactive thinking
+ Prior experience working with bulk update tools like the workbench
**Behavioral & Engagement Expectations**
+ Team player
+ Open to feedback
+ Contributor in meetings
+ Assertiveness
+ Stakeholder management
+ Able to carry out repetitive work
+ Collaborative mindset
+ Customer-Focused Mindset
+ Problem-solving attitude
+ Analytical skills
**Perks & Benefits**
+ Macbooks are company-standard
+ Competitive salary and equity
+ Comprehensive Health cover, dental cover, travel insurance & Life Insurance
+ 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID - 425501
Sales Support Associate
Posted 1 day ago
Job Viewed
Job Description
Role:
We are actively seeking a dynamic and motivated individual to join our Team as a Sales Support Associate . This role is pivotal in driving customer transactions, sales support, revenue operations, customer acquisition activities and business strategy execution to fuel our growth objectives in the MSME lending space.
As a key member of our Revenue Ops Team , you will assist in transactional support, market research, business processes setup, sales performance analytics, and operational support to enhance sales efficiency and business outcomes. Additionally, you will work closely with the Business Head, providing insights and strategic support for key business decisions.
Key Responsibilities:
- Transactional & Operational Support: Assist in execution of transactions, customer co-ordination, improvising processes, identifying & plugging loopholes to ensure business efficiency
- Sales Support & Operations: Assist in setting up lead qualification metrics, sales SOPs, and CRM processes to streamline sales operations and ensure data accuracy.
- Sales Analytics & Performance Tracking: Monitor sales pipeline, track performance metrics, generate reports, and provide actionable insights to optimize revenue generation.
- Event Participation & Industry Networking: Plan and attend expos, trade shows, and B2B events to gain market intelligence and enhance brand visibility.
- Client Engagement & Sales Coordination: Support the sales team by managing client interactions, coordinating meetings, and facilitating deal closures.
- Strategic Outreach & Business Growth: Execute outreach campaigns (emails and targeted communication) and persistently follow up with prospects.
- CRM & Data Management: Maintain and update CRM records with client data, meeting notes, and actionable insights.
- Business Head Support: Assist in strategic initiatives, industry research, competitor benchmarking, and business development planning.
Requirements:
- 1-5 years of experience in sales support, revenue operations, or business development catering to MSMEs, emerging corporates, preferably in the financial services segment
- Experience in Sales support or Revenue Operations or Account Management catering to MSMEs will be highly preferred
- Prior experience in MSME Loans, Business Loans, Transaction Banking, or Supply Chain Finance (SCF) is preferred.
- Strong analytical skills with the ability to interpret sales data and optimize revenue processes.
- Proficiency in CRM systems like Zoho, HubSpot, & other SaaS tools.
- Excellent communication skills (written and verbal) and ability to engage with senior decision-makers.
- High-volume outreach experience, strong persuasion skills, and resilience to handle objections.
- Proactive, results-driven mindset with multitasking capabilities in a dynamic environment.
Location: Mumbai
Sales Support Associate
Posted 1 day ago
Job Viewed
Job Description
Role:
We are actively seeking a dynamic and motivated individual to join our Team as a Sales Support Associate. This role is pivotal in driving customer transactions, sales support, revenue operations, customer acquisition activities and business strategy execution to fuel our growth objectives in the MSME lending space.
As a key member of our Revenue Ops Team, you will assist in transactional support, market research, business processes setup, sales performance analytics, and operational support to enhance sales efficiency and business outcomes. Additionally, you will work closely with the Business Head, providing insights and strategic support for key business decisions.
Key Responsibilities:
- Transactional & Operational Support: Assist in execution of transactions, customer co-ordination, improvising processes, identifying & plugging loopholes to ensure business efficiency
- Sales Support & Operations: Assist in setting up lead qualification metrics, sales SOPs, and CRM processes to streamline sales operations and ensure data accuracy.
- Sales Analytics & Performance Tracking: Monitor sales pipeline, track performance metrics, generate reports, and provide actionable insights to optimize revenue generation.
- Event Participation & Industry Networking: Plan and attend expos, trade shows, and B2B events to gain market intelligence and enhance brand visibility.
- Client Engagement & Sales Coordination: Support the sales team by managing client interactions, coordinating meetings, and facilitating deal closures.
- Strategic Outreach & Business Growth: Execute outreach campaigns (emails and targeted communication) and persistently follow up with prospects.
- CRM & Data Management: Maintain and update CRM records with client data, meeting notes, and actionable insights.
- Business Head Support: Assist in strategic initiatives, industry research, competitor benchmarking, and business development planning.
Requirements:
- 1-5 years of experience in sales support, revenue operations, or business development catering to MSMEs, emerging corporates, preferably in the financial services segment
- Experience in Sales support or Revenue Operations or Account Management catering to MSMEs will be highly preferred
- Prior experience in MSME Loans, Business Loans, Transaction Banking, or Supply Chain Finance (SCF) is preferred.
- Strong analytical skills with the ability to interpret sales data and optimize revenue processes.
- Proficiency in CRM systems like Zoho, HubSpot, & other SaaS tools.
- Excellent communication skills (written and verbal) and ability to engage with senior decision-makers.
- High-volume outreach experience, strong persuasion skills, and resilience to handle objections.
- Proactive, results-driven mindset with multitasking capabilities in a dynamic environment.
Location: Mumbai
Sales Support Associate
Posted 1 day ago
Job Viewed
Job Description
We are actively seeking a dynamic and motivated individual to join our Team as a Sales Support Associate . This role is pivotal in driving customer transactions, sales support, revenue operations, customer acquisition activities and business strategy execution to fuel our growth objectives in the MSME lending space.
As a key member of our Revenue Ops Team , you will assist in transactional support, market research, business processes setup, sales performance analytics, and operational support to enhance sales efficiency and business outcomes. Additionally, you will work closely with the Business Head, providing insights and strategic support for key business decisions.
Key Responsibilities:
Transactional & Operational Support: Assist in execution of transactions, customer co-ordination, improvising processes, identifying & plugging loopholes to ensure business efficiency
Sales Support & Operations: Assist in setting up lead qualification metrics, sales SOPs, and CRM processes to streamline sales operations and ensure data accuracy.
Sales Analytics & Performance Tracking: Monitor sales pipeline, track performance metrics, generate reports, and provide actionable insights to optimize revenue generation.
Event Participation & Industry Networking: Plan and attend expos, trade shows, and B2B events to gain market intelligence and enhance brand visibility.
Client Engagement & Sales Coordination: Support the sales team by managing client interactions, coordinating meetings, and facilitating deal closures.
Strategic Outreach & Business Growth: Execute outreach campaigns (emails and targeted communication) and persistently follow up with prospects.
CRM & Data Management: Maintain and update CRM records with client data, meeting notes, and actionable insights.
Business Head Support: Assist in strategic initiatives, industry research, competitor benchmarking, and business development planning.
Requirements:
1-5 years of experience in sales support, revenue operations, or business development catering to MSMEs, emerging corporates, preferably in the financial services segment
Experience in Sales support or Revenue Operations or Account Management catering to MSMEs will be highly preferred
Prior experience in MSME Loans, Business Loans, Transaction Banking, or Supply Chain Finance (SCF) is preferred.
Strong analytical skills with the ability to interpret sales data and optimize revenue processes.
Proficiency in CRM systems like Zoho, HubSpot, & other SaaS tools.
Excellent communication skills (written and verbal) and ability to engage with senior decision-makers.
High-volume outreach experience, strong persuasion skills, and resilience to handle objections.
Proactive, results-driven mindset with multitasking capabilities in a dynamic environment.
Location: Mumbai
Sales Support Associate
Posted today
Job Viewed
Job Description
At Clarivate we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world’s most trusted news organization. All over the world, decision-makers depend on us for the essential knowledge that can justify their strategies, promote outstanding research and business growth, and keep them abreast of the market.
We are looking for a Sales Support Associate to join our Sales Support team in Noida. This is an amazing opportunity to work on (Salesforce). The team consists of 5 and is reporting to the Sr. Manager, Sales Support. We have a great skill set in Solid business acumen of business transactions and end-to-end sales processes. Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings.
About You – experience, education, skills, and accomplishments
It would be great if you also had . . .
What will you be doing in this role?
About the Team:
Sales Support Center delivers support & insights to focus sales on the highest value activities. This team is a one-stop contact for the sales organization for anything related to sales processes, system and support to enable our sales organization to close sales opportunities and customer renewals. It offers the opportunity to work closely with the sales team and contribute to the company's revenue growth and provide exceptional support to the sales team, constantly learning about new products, services, and industry trends, which will help me grow professionally. You will be working on the CRM software (Salesforce) and collaborative tools. Our sales support team is a dynamic and collaborative group that's passionate about delivering exceptional results. We prioritize open communication, teamwork, and continuous learning, working closely with the sales team, as well as other cross-functional teams, to ensure seamless coordination and effective support.
Hours of Work
2pm to 11 pm IST, but should be flexible whenever required for supporting AMERICAS and APAC regions
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Sales Support Associate
Posted today
Job Viewed
Job Description
(HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
The opportunity
Global Support Services (GSS ) Global Support Services (GSS) is a centralized shared services unit supporting multiple functional teams across Harvard Business Publishing’s three business verticals — Corporate Learning, Higher Education, and the HBR Group — in global locations.The GSS team delivers critical back-end support to HBP’s sales functions and provides essential administrative assistance to clients. This role shall be responsible for managing ongoing client requirements including setting up products, fulfillment and resolving billing/invoice issues, collating usage data and enablement of clients to use HBP’s products effectively.
Responsibilities (specific key duties/responsibilities of position):Set up learners and faculty across various learning platforms and products.
Develop a strong understanding of contract structures and pricing models to resolve client queries related to orders, invoices, and credit notes.
Ensure accurate and timely usage and revenue reporting by collecting confirmations and sending periodic usage reminders.
Conduct training and enablement sessions to help clients maximize the value of HBP’s offerings.
Drive process improvement and automation efforts to enhance operational efficiency.
Gather and analyze data on clients, course usage, revenue, and other performance metrics to identify trends and insights.
Maintain up-to-date process documentation and ensure adherence to service level agreements (SLAs).
- Master’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years’ experience in a sales support or client operations role.
- Strong proficiency in Microsoft Office, with advanced skills in MS Excel.
- Excellent communication, interpersonal, and organizational abilities.
- High attention to detail with a focus on accuracy and efficiency.
- Ability to work independently as well as collaboratively within a team.
- Strong process orientation and customer service mindset.
- Familiarity with tools like Salesforce and Zendesk is an advantage.
What we offer
As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Sales Support Associate
Posted today
Job Viewed
Job Description
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.
MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)
You will have the opportunity to
Responsibilities
Skills & Experience
Behavioral & Engagement Expectations
Perks & Benefits
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Sales Support Associate
Posted today
Job Viewed
Job Description
(HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
The opportunity
Global Support Services (GSS ) Global Support Services (GSS) is a centralized shared services unit supporting multiple functional teams across Harvard Business Publishing’s three business verticals — Corporate Learning, Higher Education, and the HBR Group — in global locations.The GSS team delivers critical back-end support to HBP’s sales functions and provides essential administrative assistance to clients. This role shall be responsible for managing ongoing client requirements including setting up products, fulfillment and resolving billing/invoice issues, collating usage data and enablement of clients to use HBP’s products effectively.
Responsibilities (specific key duties/responsibilities of position):Set up learners and faculty across various learning platforms and products.
Develop a strong understanding of contract structures and pricing models to resolve client queries related to orders, invoices, and credit notes.
Ensure accurate and timely usage and revenue reporting by collecting confirmations and sending periodic usage reminders.
Conduct training and enablement sessions to help clients maximize the value of HBP’s offerings.
Drive process improvement and automation efforts to enhance operational efficiency.
Gather and analyze data on clients, course usage, revenue, and other performance metrics to identify trends and insights.
Maintain up-to-date process documentation and ensure adherence to service level agreements (SLAs).
- Master’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years’ experience in a sales support or client operations role.
- Strong proficiency in Microsoft Office, with advanced skills in MS Excel.
- Excellent communication, interpersonal, and organizational abilities.
- High attention to detail with a focus on accuracy and efficiency.
- Ability to work independently as well as collaboratively within a team.
- Strong process orientation and customer service mindset.
- Familiarity with tools like Salesforce and Zendesk is an advantage.
What we offer
As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.