134 Sap Crm jobs in India

SAP CRM Consultant

Bengaluru, Karnataka PradeepIT Consulting Services Pvt Ltd

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Job Description

Application Support Sales, Service CRM Consultant:

Job Description

Roles & Responsibilities:

As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application remains reliable, secure, and aligned with business goals.


Required skills:

  1. Functional experience in SAP sales and service module.
  2. Good experience in CRM Middleware, BDOCs, IDOCs.
  3. Good experience in background job process and job error analysis.
  4. Good understanding of one-order framework.
  5. Understanding and experience in SAP CRM base configurations like transaction profiles, status profiles, business roles, WebUI customizing, action profiles, organizational determination and related CRM customizing and configurations.
  6. Proficient in MVC and WebUI Architecture.

Additional Skills: SAP CRM certification, SAP C4C, ITIL (Information Technology Infrastructure Library).

General-

1. Application Support : Provide day-to-day support for SAP CRM users, addressing and resolving issues, incidents, and service requests promptly.

2. Incident Management : Manage incidents related to SAP CRM, ensuring timely resolution and effective communication with stakeholders.

3. Problem Management : Investigate the root causes of recurring issues and implement preventive measures to minimize system disruptions.

4. User Training : Offer training and guidance to users to help them in case of issues coming up during Incident Management

5. System Monitoring : Continuously monitor system performance, identifying and addressing performance bottlenecks or slowdowns.

6. Documentation : Maintain comprehensive documentation of system configurations, support processes, and issue resolutions.

Should be able to work in shift in rotational mode including weekends in some areas on rotational basis.

Additional information

Around 4 years of SAP CRM experience

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Sap CRM consultant

Bengaluru, Karnataka Talent Worx

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Job Description

Talent Worx is excited to welcome a knowledgeable SAP CRM Consultant to our growing team. In this role, you will play a crucial part in implementing and supporting SAP Customer Relationship Management (CRM) solutions that drive our clients' customer engagement and sales processes. Your expertise will help organizations streamline their customer interactions, enhance service delivery, and ultimately improve customer satisfaction.

As an SAP CRM Consultant, you will engage directly with clients to understand their needs, configure the SAP CRM module accordingly, and provide ongoing support to ensure successful adoption and usage of the system.

Requirements

Key Responsibilities:

  • Implement and configure the SAP CRM module to align with client business processes and requirements.
  • Analyze business needs and translate them into actionable functional specifications for SAP CRM solutions.
  • Perform system testing and user acceptance testing to validate functionalities and address any bugs or issues.
  • Provide training and support to end-users, ensuring effective utilization of SAP CRM tools and features.
  • Collaborate with cross-functional teams to integrate SAP CRM with other SAP modules, enhancing overall process flow.
  • Monitor and troubleshoot system issues, providing timely resolutions to enhance client satisfaction.

Required Qualifications:

  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • A minimum of 3-5 years of experience as an SAP CRM Consultant with hands-on implementation and support experience.
  • Strong understanding of customer engagement processes, including marketing, sales, and service functionalities within SAP CRM.
  • Proficiency in configuring SAP CRM functionalities such as marketing campaigns, sales orders, and service management.
  • Excellent analytical skills and attention to detail when assessing business requirements.
  • Strong communication and interpersonal skills for effective collaboration with clients and team members.

Benefits

Talworx is an emerging recruitment consulting startup, hiring for our client which is a leading big 4: Our client is a British multinational professional services network headquartered in London, England. It is the largest professional services network by revenue and number of professionals in the world and is considered one of the Big Four accounting firms

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SAP CRM Consultant

Invenio Business Solutions

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Job Description

Description

About Invenio
Invenio is the largest independent global SAP solutions provider serving the public sector, as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organisations to modernise so they can operate at the speed of today’s business. We understand the complexities of international businesses and public sector organisations, working with stakeholders to drive change and create agile organisations of tomorrow using the technologies of today. Learn more at .Role: SAP CRM Technical Consultant
Job Location: India

Qualifications and Experience:
 
  • Minimum 3 to 6 years of ABAP experience.
  • At least 3+ years of experience in S4HANA SERVICE & SAP CRM module
  • Should have good communication skills
  • Have worked in at least one CRM implementation Project (Complete cycle)
  • Knowledge of the MVC architecture and One Order framework
  • Strong working knowledge in CRM UI BOLGenil Programming
  • Hands on experience in ABAP Report programming, Function modules and Data dictionary objects
  • Aware of OO ABAP concepts with Hands on experience
  • Worked on BADI’s, Actions and Interfaces (Inbound and Outbound), Proxies
  • Should be aware of Business Master Data and Technical Master Data)
  • Having experience on ODATA service / Fiori Concepts / Fiori Launchpad and analysing the web-service issues will be added advantage
  • Team handling and coordination experience is must
  • Knowledge of BRF+ and BPEM will be added advantage
  • Should be comfortable with CRM Base customization and product configuration
  • Should be comfortable in tracing the issues and performance tuning the code
  • Should be comfortable in S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation
  • Responsibilities: 

  • Participate in Client Workshops (requirement basis) 
  • Development / Enhancement of Processes as per Functional Specifications 
  • Unit Testing of processes 
  • Preparation of Technical Specifications 
  • Incident Management 
  • Data Migration 
  • Stay abreast of industry standards & Domain updates 
  • All documentation 
  • Collaborate with a distributed team 
  • Quality/ Standard focus 
  • Focused on specific engagement 
  • Business Skills
  • Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.
  • Experience with Microsoft Office suite including Word, Excel, PowerPoint.
  • Understands business processes for focus areas or modules.
  • Ability to do research and perform detailed tasks.
  • Strong analytical skills.
  • Consulting Skills
  • Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.
  • Learn/understand consulting “soft” skills necessary on engagements, as well as with team collaborative initiatives.
  • Strong presentation skills.
  • General Skills/Tasks 
  • Understands client’s business and technical environment.
  • Assists the project team efforts in documenting the developing solutions for client situations.
  • Assists team effort in preparing and developing solution documentation for projects.
  • Completes assignments within the budget, meets project deadlines, makes and keeps sensible commitments to the team.
  • Meets billing efficiency targets, complies with all administrative responsibilities in a timely and effective manner.
  • Learn to understand and adhere to project and organization guidelines with all administrative responsibilities in a timely and effective manner.
  • Keeps manager apprised of workload direction and concerns.
  • Learn to analyse and develop reliable solutions that produce efficient and effective outcomes.
  • Develop a deeper understanding of SAP methodologies, tools, standards, and techniques.
  • Assists with project documentation, and demonstrates effective organizational skills, with minimal supervision.
  • Adopt learning quality standards and correctly prioritizes own activities following the project plan.
  • Provides project team and leaders with updates on the progress and difficulties encountered, and provides value-added insight and understanding, for future program development.
  • Invenio is an equal opportunities employer. We do not discriminate based on race, colour, creed, religion, nationality, ancestry, citizenship status, age, sex or gender (including pregnancy and related conditions), gender identity or expression, sexual orientation, marital status, military service, veteran status, genetic information, or any other characteristic protected by applicable laws. Invenio’s management team is committed to this policy in all areas of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and workplace environment.
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    SAP CRM Technical Consultant

    Bengaluru, Karnataka Tata Consultancy Services

    Posted 3 days ago

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    Job Description

    Skill -SAP CRM Technical Consultant

    Locations -Bengaluru, Hyderabad, Pune, Chennai

    Relevant Exp Range- 3 to 12 Years


    Skill Requirements:

    - 4 to 8 years of experience in implementation / operation support in SAP CRM and S/4 or SAP ERP system.

    - Knowledge of SAP CRM one order frame work and how it works

    - SAP CRM data dictionary and its features.

    - Enhancements in SAP CRM , like Badi, How transaction type works. What are the profiles it has?

    - Middleware replication and error handling knowledge.

    - SAP CRM pricing knowledge, how it works , how to enhance price routines.

    - How item category works in SAP CRM and its usage and importance.

    - SAP CRM object oriented knowledge.

    -BOL/ GenIL Programming

    - Web UI enhancements , AET, navigation bar profile, component usage, custom Controller, component Controller.

    - Single/multiple instance Badi knowledge.

    - Interfaces, proxy classes and usage.

    - S4 Hana SD knowledge.

    - How pricing works in SAP SD.

    - Knowledge of SD orders, invoices.

    - Middleware replication from SAP CRM to ERP and error handling.

    - Minimum 4 years of experience in project development or operation support.

    - Minimum 4 years of best practice experience in work delivery.

    - Understanding of basic programming languages ABAP5.0.

    - Excellent communication skills and ability to work in a team environment.


    Must Have skills:

    • SAP CRM technical knowledge for above said area is must.
    • Good knowledge in OOPS ABAP .
    • CRM Middleware , SD, Pricing, Item category, Badi , Interfaces, Proxy classes knowledge.
    • Strong technical knowledge in debugging and fixing issues.
    • Proactive towards work and proposal for ongoing topics and deliveries.
    • Excellent teamwork with focus towards team goal
    • BOL/ GenIL Programming


    Good to have skills:

    • CDS, OData, UI5 , FIORI Knowledge.
    • Knowledge of BTP and work experience.
    • AMDP knowledge and implementation experience.
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    SAP CRM Service Consultant

    GyanSys Inc.

    Posted 3 days ago

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    Job Description

    Role: SAP CRM Service

    Remote

    8+ years of hands-on experience in SAP CRM


    Key Responsibilities:

    • Lead the design, configuration, and implementation of SAP CRM – Service solutions
    • Analyze business requirements and translate them into functional specifications
    • Support integration with ECC, middleware, and third-party systems
    • Work closely with business stakeholders and technical teams to ensure alignment and solution quality
    • Handle incident management, enhancements, and continuous improvements
    • Conduct testing, training, and documentation for service processes
    • Provide post-go-live support and issue resolution.


    Requirements:

    • 8+ years of hands-on experience in SAP CRM with strong focus on the Service module
    • Experience in configuring and supporting service contract s, service orders, service requests, and related objects
    • Integration knowledge with ECC, SD, and middleware systems
    • Strong understanding of business processes in high-tech manufacturing or similar industries
    • Excellent communication and stakeholder management skills
    • Ability to work independently in a fast-paced environment.
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    SAP CRM Functional Consultant

    Bengaluru, Karnataka LTIMindtree

    Posted 3 days ago

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    Job Description

    • CX Sales Functional Consultant:
    • Min. 4+ years of hands-on SAP CX Sales implementation experience
    • Good understanding of Sales, Customer relationship Service and Loyalty processes and their business value drivers
    • Knowledge on CX Integrations
    • Willingness and ability to quickly learn new concepts and technologies
    • Eagerness to shape and work in a team-oriented environment
    • Motivated, persistent, eager to optimize, drive for excellence
    • Passionate about SAP, innovation and delivery of the latest technologies to your clients
    • Effectively work with cross-functional teams/stakeholders in an international customer
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    SAP CRM Functional Consultant

    Mumbai Metropolitan Region, Maharashtra LTIMindtree

    Posted 8 days ago

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    Job Description

    • CX Sales Functional Consultant:
    • Min. 4+ years of hands-on SAP CX Sales implementation experience
    • Good understanding of Sales, Customer relationship Service and Loyalty processes and their business value drivers
    • Knowledge on CX Integrations
    • Willingness and ability to quickly learn new concepts and technologies
    • Eagerness to shape and work in a team-oriented environment
    • Motivated, persistent, eager to optimize, drive for excellence
    • Passionate about SAP, innovation and delivery of the latest technologies to your clients
    • Effectively work with cross-functional teams/stakeholders in an international customer
    This advertiser has chosen not to accept applicants from your region.
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    SAP CRM Technical Consultant

    Bengaluru, Karnataka Tata Consultancy Services

    Posted 3 days ago

    Job Viewed

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    Job Description

    Skill -SAP CRM Technical Consultant
    Locations -Bengaluru, Hyderabad, Pune, Chennai
    Relevant Exp Range- 3 to 12 Years

    Skill Requirements:
    - 4 to 8 years of experience in implementation / operation support in SAP CRM and S/4 or SAP ERP system.
    - Knowledge of SAP CRM one order frame work and how it works
    - SAP CRM data dictionary and its features.
    - Enhancements in SAP CRM , like Badi, How transaction type works. What are the profiles it has?
    - Middleware replication and error handling knowledge.
    - SAP CRM pricing knowledge, how it works , how to enhance price routines.
    - How item category works in SAP CRM and its usage and importance.
    - SAP CRM object oriented knowledge.
    -BOL/ GenIL Programming
    - Web UI enhancements , AET, navigation bar profile, component usage, custom Controller, component Controller.
    - Single/multiple instance Badi knowledge.
    - Interfaces, proxy classes and usage.
    - S4 Hana SD knowledge.
    - How pricing works in SAP SD.
    - Knowledge of SD orders, invoices.
    - Middleware replication from SAP CRM to ERP and error handling.
    - Minimum 4 years of experience in project development or operation support.
    - Minimum 4 years of best practice experience in work delivery.
    - Understanding of basic programming languages ABAP5.0.
    - Excellent communication skills and ability to work in a team environment.

    Must Have skills:
    SAP CRM technical knowledge for above said area is must.
    Good knowledge in OOPS ABAP .
    CRM Middleware , SD, Pricing, Item category , Badi , Interfaces, Proxy classes knowledge.
    Strong technical knowledge in debugging and fixing issues.
    Proactive towards work and proposal for ongoing topics and deliveries.
    Excellent teamwork with focus towards team goal
    BOL/ GenIL Programming

    Good to have skills:
    CDS, OData, UI5 , FIORI Knowledge.
    Knowledge of BTP and work experience.
    AMDP knowledge and implementation experience.
    This advertiser has chosen not to accept applicants from your region.

    SAP CRM Service Consultant

    Delhi, Delhi GyanSys Inc.

    Posted 3 days ago

    Job Viewed

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    Job Description

    Role: SAP CRM Service
    Remote
    8+ years of hands-on experience in SAP CRM

    Key Responsibilities:
    Lead the design, configuration, and implementation of SAP CRM – Service solutions
    Analyze business requirements and translate them into functional specifications
    Support integration with ECC, middleware, and third-party systems
    Work closely with business stakeholders and technical teams to ensure alignment and solution quality
    Handle incident management, enhancements, and continuous improvements
    Conduct testing, training, and documentation for service processes
    Provide post-go-live support and issue resolution.

    Requirements:
    8+ years of hands-on experience in SAP CRM with strong focus on the Service module
    Experience in configuring and supporting service contract s, service orders, service requests, and related objects
    Integration knowledge with ECC, SD, and middleware systems
    Strong understanding of business processes in high-tech manufacturing or similar industries
    Excellent communication and stakeholder management skills
    Ability to work independently in a fast-paced environment.
    This advertiser has chosen not to accept applicants from your region.

    SAP CRM Functional Consultant

    Bengaluru, Karnataka LTIMindtree

    Posted 3 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    CX Sales Functional Consultant:
    Min. 4+ years of hands-on SAP CX Sales implementation experience
    Good understanding of Sales, Customer relationship Service and Loyalty processes and their business value drivers
    Knowledge on CX Integrations
    Willingness and ability to quickly learn new concepts and technologies
    Eagerness to shape and work in a team-oriented environment
    Motivated, persistent, eager to optimize, drive for excellence
    Passionate about SAP, innovation and delivery of the latest technologies to your clients
    Effectively work with cross-functional teams/stakeholders in an international customer
    This advertiser has chosen not to accept applicants from your region.
     

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