290 Senior Client Relations Manager jobs in India

Lead Aesthetician & Client Relations Manager

201001 Ghaziabad, Uttar Pradesh ₹40000 Monthly WhatJobs

Posted 2 days ago

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full-time
Join our thriving beauty and wellness center as a Lead Aesthetician and Client Relations Manager. This hybrid role offers a blend of hands-on aesthetic services and client management, working from our state-of-the-art facility in **Ghaziabad, Uttar Pradesh, IN**, with some remote administrative flexibility. You will be responsible for delivering exceptional skincare treatments, managing client appointments, and fostering strong client relationships to ensure a personalized and memorable experience. As a lead, you will also mentor junior aestheticians, uphold the highest standards of service, and contribute to the overall success of our business.

Responsibilities:
  • Perform a wide range of advanced aesthetic treatments including facials, peels, microdermabrasion, and laser therapies.
  • Conduct thorough skin consultations to assess client needs and recommend appropriate treatment plans.
  • Educate clients on skincare routines, product recommendations, and post-treatment care.
  • Manage client bookings, rescheduling, and maintain accurate client records in the CRM system.
  • Develop and implement strategies to enhance client satisfaction and retention.
  • Handle client inquiries and resolve any issues or complaints professionally and efficiently.
  • Train and guide junior aesthetician staff, providing feedback and performance evaluations.
  • Stay updated with the latest trends, techniques, and product knowledge in the beauty industry.
  • Promote and sell skincare products and services to clients.
  • Ensure the cleanliness and maintenance of treatment rooms and equipment.
  • Collaborate with management on marketing initiatives and client outreach programs.
Qualifications:
  • Certified Aesthetician with a recognized diploma or certification.
  • Minimum of 4 years of experience as an Aesthetician, with at least 1 year in a lead or supervisory role.
  • In-depth knowledge of various skincare modalities, ingredients, and product lines.
  • Excellent client communication, interpersonal, and sales skills.
  • Proven ability to build rapport and maintain long-term client relationships.
  • Strong organizational and time-management abilities.
  • Experience with spa or salon management software is a plus.
  • A passion for beauty, wellness, and helping clients achieve their skincare goals.
  • Ability to work effectively in both a team and independent setting.
  • Familiarity with basic marketing principles for beauty services.
This is a fantastic opportunity for an experienced and passionate aesthetician looking to take on more responsibility and shape client experiences. You will be an integral part of a supportive and dynamic team dedicated to excellence in the beauty and wellness sector. While the primary work location is in **Ghaziabad, Uttar Pradesh, IN**, this role incorporates hybrid flexibility for certain administrative tasks.
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Senior Aesthetician & Client Relations Manager

800001 Patna, Bihar ₹50000 Annually WhatJobs

Posted 6 days ago

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full-time
We are seeking an exceptionally talented and client-focused Senior Aesthetician & Client Relations Manager to lead our prestigious beauty and wellness center in Patna, Bihar, IN . This role requires a blend of advanced skincare expertise, a deep understanding of beauty treatments, and outstanding interpersonal skills to cultivate strong client relationships. You will be responsible for providing top-tier aesthetic services, managing client consultations, developing personalized treatment plans, and ensuring an unparalleled client experience. As a key member of our team, you will also play a role in client retention, upselling services, and maintaining the highest standards of cleanliness and professionalism.

Responsibilities:
  • Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and laser treatments.
  • Conduct thorough client consultations to assess skin conditions, understand client goals, and recommend appropriate treatments and product lines.
  • Develop personalized skincare regimens and treatment plans for clients.
  • Maintain detailed client records, tracking progress and treatment history.
  • Build and nurture long-term relationships with clients, ensuring high levels of satisfaction and loyalty.
  • Handle client inquiries, appointment scheduling, and follow-up communications with professionalism and efficiency.
  • Educate clients on skincare best practices, product usage, and the benefits of various treatments.
  • Stay current with the latest trends, techniques, and technologies in the beauty and wellness industry.
  • Assist in training and mentoring junior aesthetician staff.
  • Manage inventory of aesthetic supplies and recommend product orders.
  • Contribute to marketing efforts by gathering client testimonials and feedback.
  • Ensure compliance with all health, safety, and sanitation regulations within the facility.

Qualifications:
  • Certification or Diploma in Aesthetics from a recognized institution.
  • Minimum of 5 years of experience as a practicing aesthetician, with a strong portfolio of diverse treatments.
  • Proven experience in client relations and customer service within the beauty or wellness sector.
  • In-depth knowledge of various skincare technologies, ingredients, and treatment protocols.
  • Excellent communication, listening, and interpersonal skills.
  • Ability to build rapport and trust with a diverse clientele.
  • Strong sales and upselling skills, with a focus on client needs.
  • Knowledge of beauty and wellness industry trends and product lines.
  • Certification in specific advanced treatments (e.g., laser, advanced peels) is highly desirable.
  • Impeccable personal presentation and a professional demeanor.
  • Passion for skincare and helping clients achieve their aesthetic goals.
This is a rewarding career opportunity for a passionate aesthetic professional.
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Lead Aesthetician & Client Relations Manager

122001 Gurgaon, Haryana ₹60000 Annually WhatJobs

Posted 6 days ago

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full-time
Our exclusive client, a leader in the beauty and wellness industry, is seeking a highly skilled and client-focused Lead Aesthetician & Client Relations Manager to join their fully remote team. This pivotal role combines advanced skincare expertise with exceptional customer service management, all delivered through a remote-first approach. You will be instrumental in developing and executing innovative treatment protocols, training virtual teams, and ensuring an unparalleled client experience. The ability to connect with clients virtually, understand their unique needs, and provide personalized recommendations is paramount. This is an exciting opportunity for a passionate professional to shape the future of remote-delivered beauty and wellness services. You will oversee the aesthetician team, providing guidance, training, and performance evaluations to ensure the highest standards of service. Developing and refining treatment menus, creating virtual consultation guides, and implementing best practices for remote client engagement will be key responsibilities. You will also be involved in product development research, staying ahead of industry trends and innovations. The role demands a blend of technical proficiency in a wide range of aesthetic treatments and strong leadership capabilities. You’ll foster a collaborative and supportive environment for your remote team members, ensuring they feel connected and motivated. Client retention and satisfaction will be primary metrics of success.Key Responsibilities:
  • Lead and manage a remote team of aestheticians, providing training, coaching, and performance feedback.
  • Develop and refine advanced skincare treatment protocols and service offerings.
  • Conduct virtual client consultations, assessing skin conditions and recommending personalized treatment plans.
  • Ensure an exceptional and consistent client experience across all remote interactions.
  • Manage client relationships, addressing inquiries, resolving issues, and fostering loyalty.
  • Stay current with the latest trends, technologies, and products in the beauty and wellness industry.
  • Contribute to the development and testing of new aesthetic treatments and product formulations.
  • Monitor client feedback and implement strategies for continuous improvement.
  • Collaborate with marketing teams to develop engaging online content and promotional materials.
  • Maintain meticulous client records and ensure adherence to privacy and safety standards.
Qualifications:
  • Certified Aesthetician with a minimum of 5 years of experience in providing a wide range of skincare treatments.
  • Proven experience in client relationship management and customer service.
  • Strong knowledge of dermatology, skincare ingredients, and cosmetic science.
  • Experience in leading or managing a team is highly desirable.
  • Excellent virtual communication, interpersonal, and active listening skills.
  • Ability to conduct detailed skin analysis and provide expert recommendations remotely.
  • Familiarity with CRM software and virtual consultation platforms.
  • Passion for the beauty and wellness industry and a commitment to continuous learning.
  • Self-motivated, highly organized, and able to work effectively in a remote environment.
  • Ability to adapt to evolving industry standards and client needs.
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Banking - Client Management - Business Analytics Analyst - Officer

Mumbai, Maharashtra Citigroup

Posted 1 day ago

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Job Description

Client Management team provides support to Bankers and Business Managers in resolving issues related to internal client risk and returns metrics (revenue, risk capital, exposure, components of RORC, RWA, OSUC etc. We work closely with Financial and Product control groups, CIW team, Regional Finance, Operations, Risk support teams across all regions. We provide analytical solutions on discrepancies in the financials through various databases such as Essbase, Microstrategy, Qlikview, GDM among others
**Role and responsibilities:**
+ Analyst needs to own and manage internal financial metrics data (client revenue, exposure, risk capital, RWA, ROTCE, RORC etc.) and come up with analysis on various topics related to client returns, business performance, etc
+ Investigation requests - Analyze and report discrepancy in client revenue or risk metrics through various sources
+ Cube check - Analyze and compare financials by products with previous month data to determine major variances
+ Scorecard testing - Testing of banker scorecard, which helps management in banker performance analysis
+ Senior management reporting - Track executive client visits and maintain bi-weekly report
Business/ Department
**Objectives** :
The team will work closely with Financial and Product control groups, CIW team, Regional Finance, Operations, Risk Systems Support across all regions
**Core Responsibilities** :
+ Analyzing internal financial metrics data
+ Resolve discrepancies and revenue adjustments to correct missing revenues in the system
+ Interact and work with IB and CB seniors as well as global bankers
+ Key Deliverables / Day-to-Day Responsibilities:
+ Analyze internal financial metrics data (client revenue, exposure, risk capital, RWA, etc.
+ Working on monthly management reporting
+ Coordinating with bankers and conduct analysis on any disconnect found under revenue / returns metrics
**Qualification:**
+ Graduate
**Skills / Competencies:**
+ Excel skills: Should be equipped with basic to advance excel functionalities
+ Written communication: Should be able to write comprehensive mails explaining the financial data provided (esp. in case of investigation requests)
+ Interpretative skills: Should have a good grasping potential
+ Knowledge of basic financial concepts such as Income Statement, Balance Sheet, Key ratios
+ Excellent organizational and time management skills.
+ Strong team player skills
+ Must be able to work well under pressure and to prioritize workload in order to deliver results to tight deadlines
+ Should be inquisitive and demonstrate quality awareness
---
**Job Family Group:**
Decision Management
---
**Job Family:**
Business Analysis
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Architect - Project & Client Management (3D Arch-Viz)

Noida, Uttar Pradesh Sparrow Interactive Pvt. Ltd.

Posted 4 days ago

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Location: Film City, Noida

Experience: 3+ Yrs of Project Management Experience in CG/ Arch-Viz/ Software/ Advertising industry

Eligibility: B.Arch pass out only required

CTC: up to 10 LPA


Candidate Profile:

An Architect who loves to manage people/ tasks/ projects. Should be methodical, disciplined and able to manage the entire 3D production team. The person should have keen interest in 3D arch-viz with a great eye for detail. Creative abilities like sense of music, filmmaking would be a plus though not a pre-requisite.


Job Description:

  • Manage the floor operations and maximize project/ production profitability using efficient planning and re planning skills.
  • Ensure Timely deliveries meeting the critical quality parameters
  • Oversee the production pipeline for team starting from overall project planning managing budgets and timelines to taking an overview of daily tasks and accomplishments.
  • Daily/ weekly audits of task allocation in assigned teams using internal project management software
  • Assess and evaluate the works being done within the given time frame and re allocate timelines for specific tasks in coordination with Project Heads.
  • Creative contribution to projects in terms of overall packaging of 3D films/ concept etc.
  • Load Forecasting


Sparrow Interactive:


Who we are:

We are an Experiential Design Agency headquartered out of Delhi.

As an organization Sparrow has been in business for over 2 decades and with a 100+ strong team we cater to experiential marketing needs of real estate brands across India as well as Middle East. Our solutions range from 3D visualization (Real Estate Animated Films) to state of the art interactive scale models, multi projection theater setups and technology based interactive solutions such as projection based interactive walls, multi-touch kiosks and holographic displays etc.


In a nutshell, Creating Interactive and immersive experiences is our forte. We are imagination enablers, clutter breakers and obsessive innovators. Being our partner is to be at the cutting-edge of technology driven experiential marketing for real estate


PS. We hold a strong positive equity in the real estate industry, across the length and breadth of the country.


Our Belief:


There is a reason why stories outlast news by centuries. There is a reason why storytellers are so loved across differences of place, time and culture. The reason is that a story is what resonates after a brochure has long been forgotten, what speaks long after the sales team has spoken. It is what convinces without having to convince. It’s the experience invoked.


To be this master storyteller is the calling we have chosen to answer at Sparrow. We are a team of 100 plus digital evangelists, domain specialists and narrative building experts who work tirelessly to create memorable forward facilitation experiences for real estate brands.


Our core competencies include creating Project Showcases and interactive environments through integration of Multiple Platforms, Technologies and Solutions.

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Senior Beauty & Wellness Coach - Virtual Client Management

110001 Delhi, Delhi ₹500000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking an experienced and passionate Senior Beauty & Wellness Coach to provide expert guidance and support to clients through a fully remote, virtual model. This role is ideal for a seasoned professional with deep knowledge of skincare, cosmetics, holistic wellness, and personalized client care. You will be responsible for conducting comprehensive virtual consultations, developing customized beauty and wellness plans, recommending products and treatments, and fostering long-term client relationships. The ideal candidate possesses exceptional interpersonal skills, a strong understanding of current beauty trends, and a commitment to promoting client well-being. You should be adept at using digital platforms for client engagement and possess excellent communication and empathetic listening skills.

Key Responsibilities:
  • Conduct in-depth virtual consultations to assess client needs and goals in beauty and wellness.
  • Develop personalized skincare routines, makeup recommendations, and wellness strategies.
  • Educate clients on product usage, ingredients, and best practices for achieving desired results.
  • Stay abreast of the latest trends in the beauty, skincare, and wellness industries.
  • Provide ongoing support and motivation to clients throughout their wellness journey.
  • Maintain client records and track progress towards their goals.
  • Build and nurture strong, trusting relationships with a diverse clientele.
  • Collaborate with product development teams to provide client feedback.
  • Promote a holistic approach to beauty and well-being.
  • Manage appointment scheduling and client communication efficiently in a remote setting.
Qualifications:
  • Certification or extensive experience in esthetics, cosmetology, nutrition, or a related wellness field.
  • Minimum of 5 years of experience in client-facing roles within the beauty and wellness industry.
  • In-depth knowledge of skincare, cosmetics, and holistic wellness practices.
  • Exceptional communication, active listening, and empathy skills.
  • Proven ability to build rapport and trust with clients virtually.
  • Proficiency with video conferencing tools and digital client management systems.
  • Strong understanding of social media platforms for professional branding and client engagement.
  • Self-motivated, organized, and able to manage time effectively in a remote work environment.
  • A passion for empowering individuals to achieve their beauty and wellness goals.
This is an outstanding opportunity to leverage your expertise to positively impact clients' lives from a remote setting. If you are a dedicated and compassionate professional with a flair for beauty and wellness, we encourage you to apply. You will be a key part of our client's mission to deliver personalized and impactful wellness experiences.
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Executive - Client Account Management Operationss

Akola, Maharashtra Krehsst Tech Solutions

Posted 4 days ago

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Job Description

Krehsst Tech Solutions is on the lookout to hire a EXECUTIVE - CLIENT RELATION OPERATION - Based out of Akola


Female candidate will be preferred

Job ref.: K42


If you are based out of Akola and comfortable to work from Office with minimum 1-3 years experience in Marketing/ Sales/Business Development then you may apply for this job opportunity


You have a good understanding of various tasks in the marketing and Sales operations


  • This job role does not require any travel
  • This job is not a telemarketing job
  • This job is not for business Development


Our Recruitment teams are siloed as per the specific competency required for each job role such as:

SOURCER - Will source CVs for various posiitons from Job Portals Naukri and Linkedin

RECRUITER - Will engage with candidates already Sourced by the SOURCER

TEAM LEADER - Engages with canididates for Sernior position and Leads the team of Sourcer & Recruiters

CRM/Account Manager - Basically Client frontending and interaction role

Operations Client Account Management (CLIENT RELATION OPERATION) - Is responsible for all the backend work such as:


  1. Interview Scheduling
  2. Supporting the Head of department for any activities
  3. Sending meeting invites to Candidates
  4. Collecting salary document of selected candidates
  5. MIS of the entire open jobs with various clients
  6. Sending email to clients for followup of various ending activities
  7. Updating the ERP with all client updates
  8. Keeping the ERP data valid as er client requirements
  9. Updating jobs and notes
  10. Creating new positions


If you are convinced that you fit in the above Job Role then this is ur opportunity to join and perform


Please apply to this job post with latest CV and a statement of purpose -

"WHY SHOULD I BE CONSIDERED FOR THIS JOB ROLE WITH KREHSST TECH SOLUTIONS"


We are looking for someone who can join immediately post Diwali vacations - Oct'25


Thank you for your time to review the above job post


Nikhilesh

CEO & Founder

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Client Relationship Management / Account Management

400064 Malad West, Maharashtra 2coms

Posted 602 days ago

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Permanent
Hiring for Account Manager.Designation:  Account Manager Must Have:  Should have min 1 years exp. on Client handling & Client Co-ordination.  Should be comfortable in WFO. Location:  Malad - Mumbai Experience:  Min 1 Years or fresher  Job Description:Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect.Collaborating with internal departments to facilitate client need fulfillment.Collecting and analyzing data to learn more about consumer behavior.Keeping accurate records pertaining to inventory and account notes.Maintaining updated knowledge of company products and services.Resolving complaints and preventing additional issues by improving processes.Identifying industry trends.Acting as a client advocate with a focus on improving the buyer experience.
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AVP - Client Data Management [T500-20902]

Bengaluru, Karnataka MUFG

Posted 4 days ago

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About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.


MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.


Job Title: Assistant Vice President – Central Data Management (CDM)

Location: MGS, BCIT Bengaluru

Reports To: Vice President – Planning or FI Japan

Department: Planning or FI Japan


Position Summary:

The Assistant Vice President – Client Data Management (CDM) will lead a specialized team responsible for KYC Book of Work (BOW) Management , Data Management , Management Information System (MIS) Reporting & Analytics , and Automation Initiatives . This role is critical in ensuring data integrity, process standardization, and delivery of actionable insights to support strategic decision-making across the organization.


Key Responsibilities:

Leadership & Governance:

  • Provide strategic direction and leadership to the CDM team, ensuring alignment with organizational objectives.
  • Establish governance frameworks, policies, and performance management processes.
  • Drive regional expansion of CDM services while ensuring compliance with regulatory requirements.


Book of Work & Data Management:

  • Oversee KYC BOW management and ensure timely execution of deliverables.
  • Maintain data accuracy, integrity, and compliance across multiple systems.
  • Conduct regular process audits and implement improvements for efficiency and risk mitigation.


MIS Reporting & Analytics:

  • Design and implement standardized reporting frameworks and dashboards using Power BI and other visualization tools.
  • Deliver accurate and timely MIS reports to senior management and stakeholders.
  • Introduce advanced analytics techniques to support strategic initiatives.


Automation & Process Optimization:

  • Identify and implement automation opportunities to streamline processes and reduce manual effort.
  • Lead ad-hoc automation projects from concept to delivery, ensuring measurable impact.
  • Monitor and evaluate the effectiveness of implemented solutions.


Team Development:

  • Recruit/ mentor, and/or develop team members to build a high-performing unit.
  • Foster a culture of continuous improvement, innovation, and collaboration.
  • Provide ongoing training and career development opportunities.


Qualifications & Experience:

Education:

  • Bachelor’s or Master’s degree in Business Administration, Data Analytics, Information Systems, or a related discipline.


Experience:

  • Minimum 10 years of experience in data management, reporting, or analytics, with at least 3 years in a leadership role.
  • Proven expertise in Power BI, Tableau, and process automation tools like Alteryx.
  • Strong understanding of KYC processes and regulatory compliance.


Technical Skills:

  • Proficiency in data visualization, reporting automation, and workflow tools (e.g., JIRA, Confluence).


Behavioral Competencies:

  • Strong leadership and stakeholder management skills.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Ability to manage multiple priorities in a dynamic environment.


Key Performance Indicators:

  • Timely and accurate delivery of BOW and MIS reports.
  • Successful implementation of automation projects with measurable efficiency gains.
  • Team growth, engagement, and capability development.
  • Compliance with governance and regulatory standards.
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