Subject Matter Expert (SME) - Entrepreneurship and Small Business (ESB)

Gurgaon, Haryana LearningMate

Posted 8 days ago

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Job Description

Position Overview:


We are seeking a knowledgeable and detail-oriented Subject Matter Expert (SME ) to develop high-quality instructional content for an Entrepreneurship and Small Business (ESB) certification course. The SME will work collaboratively with a cross-functional team to create engaging, accurate, and standards-aligned learning materials.


This role requires a deep understanding of small business principles, instructional best practices, and assessment design aligned to recognized certification standards (such as the Certiport ESB exam ).


An ideal candidate should possess expertise in the following areas: Foundational Concepts of Entrepreneurship and Small Business Ownership, Knowledge and Skills of a Successful Entrepreneur, Business Opportunities, Elements of a Business Plan, Intellectual Property Concepts, Spending and Economic Effects on Price, Sales Channel Strategies, Production Process, Supply Chain, Distribution Channels, Financial Statements, Income Sheets, Selling Price of a Product or Service, Fixed and Variable Costs, Cash Flow, ROI of a Product or Service, Start-up Costs, Operating Budget, Funding Options


Key Responsibilities:


Subject Matter Expertise:

  • Write clear, accurate, and engaging lesson content aligned to industry standards and learning objectives.
  • Ensure technical accuracy and up-to-date practices in solar energy and workplace safety.

Instructional Design and Development:

  • Write and design engaging course materials that translate technical concepts into accessible language for learners.
  • Incorporate examples, activities, and checks for understanding.
  • Develop lessons in the client’s learning management platform.

Collaboration and Feedback:

  • Collaborate with other instructional designers, the client’s educators, and stakeholders to ensure the course is relevant and impactful.
  • Revise content based on feedback from the team.
  • Work as a productive team member of a part of the global, cross-functional team.


Qualifications:


Required:

  • Familiarity with CTE (Career and Technical Education) frameworks and standards.
  • Experience in technical writing or curriculum development.
  • Ability to communicate complex concepts clearly and concisely for educational purposes.
  • Strong attention to detail and accuracy.
  • Bachelor's degree or equivalent experience in a relevant field (e.g., Business, Entrepreneurship, Education, Economics).
  • ESB Certification or other entrepreneurship credentials (e.g., NFTE, MBA, Small Business certifications).


Preferred:

  • Experience working within the K-12 education sector, particularly in curriculum design and development, or content review.
  • Prior experience teaching, training, or mentoring in entrepreneurship education or small business consulting.


Skills and Attributes:

  • Strong analytical and conceptual thinking skills to bridge research with practice.
  • Excellent writing and editing abilities for diverse educational audiences.
  • Creative problem-solving and instructional innovation.
  • Effective collaboration and communication with cross-functional teams.
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Technical Specialist

Gurgaon, Haryana Birlasoft

Posted 4 days ago

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ROLE RESPONSIBILITIES

  • Perform hands-on design and development for portal sites.
  • Support activities for portal sites with focus on feature-rich design, usability, and site performance.
  • Deliver solutions based on requirements and pending schedules.
  • Establish and execute traceable unit and integration tests.
  • Provide estimates, regarding work effort, for assigned projects.
  • Understand and apply industry practices, architectural standards, and department policies / procedures relating to work assignments.
  • Help troubleshoot and resolve technical issues as they arise.

TECHNICAL QUALIFICATIONS

  • Experience delivering customer-facing enterprise-level solutions from start to finish.
  • At least 3+ years of advanced development experience utilizing React and related technologies.
  • Ability to translate business requirements into technical requirements.
  • Experience developing Web UI for complex business applications.
  • Required Stack Experience: React, Redux, Typescript, CSS, HTML, Bootstrap, Responsive Design, Media Queries.
  • Experience with Ag-Grid and Material UI controls.
  • Proven utilization of Web services, including Service/System Integrations.
  • Experience with code management tools, automated build setup, and deployment procedures.

GENERAL QUALIFICATIONS

  • Personal time-management skills with an ability to meet individual, and team deadlines.
  • Excellent communication, presentation, and organization skills.
  • Ability to communicate effectively across multiple IT team disciplines.
  • Strong analytical and problem-solving skills.
  • Insurance industry experience is considered a plus.

EDUCATION REQUIREMENTS

  • Bachelor's Degree in Computer Information Science, Engineering, or a related field (or equivalent experience).
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Zuora Senior Technical Specialist

Gurgaon, Haryana Tradeweb

Posted 10 days ago

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Company Description


Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.


Group Details


Tradeweb Team in Bangalore are seeking a skilled and detail-oriented Zuora Senior Technical Specialist to support the implementation and ongoing maintenance of our Zuora platform, including Zuora Billing, Zuora Revenue, and Zuora CPQ. The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core Zuora applications, and experience in subscription-based systems. You will work closely with the Zuora Technical Manager and cross-functional teams to deliver seamless system implementation, integration, and support.


Key Responsibilities:


  • Platform Implementation: Assist in the design, configuration, and deployment of Zuora Billing, Revenue, and CPQ modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
  • Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
  • Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
  • Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
  • Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.
  • Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.


Required Skills and Qualifications:


  • 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
  • Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of Zuora configurations, workflows, and APIs.
  • Prior development experience with Salesforce is a plus
  • Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

Certifications:

  • Zuora Billing Certification
  • Zuora Revenue Certification
  • Zuora CPQ Certification
  • Zuora Reporting Certification
  • Zuora Administrator Certification
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Technical Support Specialist

122001 Gurgaon, Haryana ₹30000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dedicated and proficient Technical Support Specialist to join their rapidly growing team. This is a fully remote, remote-first position, offering the flexibility to provide exceptional support from anywhere in India. As a Technical Support Specialist, you will be the primary point of contact for users seeking technical assistance. Your responsibilities will include troubleshooting hardware and software issues, guiding users through problem-solving processes, and resolving technical challenges efficiently. You will document support activities, track issue resolution, and escalate complex problems to higher-level support teams when necessary. A strong understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts is essential. Excellent communication and interpersonal skills are crucial for effectively interacting with users who may have varying levels of technical expertise. You should be patient, empathetic, and possess a strong desire to help others. The ability to work independently, manage your time effectively, and maintain a positive attitude in a fast-paced environment is key. We are looking for individuals who are proactive in identifying solutions and committed to providing a superior customer experience. This role offers a fantastic opportunity to develop your technical support skills within a supportive and dynamic remote team. The role is intrinsically linked to the operational hub in Gurugram, Haryana, IN , but operates under a full remote-first framework.
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Technical Support Specialist

122001 Gurgaon, Haryana ₹45000 Monthly WhatJobs

Posted 1 day ago

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full-time
Our client is looking for a skilled and empathetic Technical Support Specialist to join their customer service team. This hybrid role offers a flexible work arrangement, allowing for a balance between remote support and in-office collaboration to foster team synergy and access resources. You will be the primary point of contact for customers seeking assistance with software and hardware issues, providing timely and effective solutions. Responsibilities include troubleshooting technical problems via phone, email, and chat, documenting support interactions accurately in the CRM system, escalating complex issues to senior support tiers when necessary, and creating knowledge base articles to empower users. The ideal candidate possesses excellent problem-solving abilities, patience, and strong communication skills. A solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts is required. Prior experience in a technical support or helpdesk role is highly desirable. You should be adept at explaining technical concepts to non-technical users and committed to delivering outstanding customer service. This role is crucial for ensuring customer satisfaction and maintaining high levels of system usability. A proactive approach to identifying trends in support requests and suggesting improvements to products or documentation is a plus. This position is located in Gurugram, Haryana, IN , offering a hybrid work model that combines the convenience of remote work with the benefits of in-office teamwork and direct interaction. Join a supportive team dedicated to exceptional customer experiences.
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