517 Servicenow Employee Center Pro Consultant jobs in India

6 to 10 years' relevant experience on the ITSM ServiceNow platform as a developer or Functional Consultant
.

1. Hands-on expertise in ServiceNow with strong coding, integration, data analysis, and problem-solving skills.
2. In-depth understanding of workflows across ITSM modules –
   Incident, Change, CMDB, Asset Management, and Service Request.
3. Experience with
   CSDM (preferably CSDM 3.0+), Expertise on Service Graph Connector for INTUNE/ Dynatrace
   and ability to perform day-to-day operations, root cause analysis for workflow issues, and solution implementation with developers.
4. CMDB expertise is a must.- rather than just "managing a team", candidates should have practical experience handling ServiceNow CMDB and CSDM processes.
5. Candidate should have "built" solutions, workflows, and integrations, rather than just "collaborated" or "experienced in" these areas.
6. Instead of "managed a team of" – candidate should have hands-on experience with ServiceNow CMDB (CSDM 3.0+).
7. Strong background in designing, implementing, and analysing processes, workflows, and data.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS:

We are seeking an experienced and innovative ServiceNow Architect to lead the design, development, and governance of the ServiceNow platform across the enterprise initiatives. The role involves working closely with business stakeholders, developers, and IT operations teams to ensure alignment of the ServiceNow roadmap with enterprise goals, while maintaining high standards of performance, scalability, and reliability.

Key Responsibilities

Platform Architecture & Governance

• Define and maintain the ServiceNow architecture, ensuring alignment with enterprise IT strategy and best practices
• Design scalable, high-performing ServiceNow solutions across modules (ITSM, ITOM, CMDB, HRSD, CSM, SecOps, GRC, etc)
• Establish and enforce platform design standards, development guidelines, and governance controls

Solution Design & Delivery

• Translate business requirements into functional and technical architecture using ServiceNow capabilities
• Lead end-to-end implementation of workflows, integrations, and automation using Flow Designer, IntegrationHub, and custom development
• Guide module implementations, customizations, and enhancements

Stakeholder Management

• Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements
• Present architecture decisions and roadmaps to executives and stakeholders
• Serve as SME on the ServiceNow Platform
• Performance, Security & Compliance
• Ensure platform health, performance tuning, security design, and adherence to compliance standards
• Conduct periodic platform audits and participate in risk assessments and disaster recovery planning

Mentorship & Leadership

• Provide technical leadership and mentorship to ServiceNow developers and administrators
• Contribute to hiring, onboarding, and training of ServiceNow team members

Required Skills & Experience

• 10–14 years of IT experience, with 6+ years in ServiceNow architecture and platform ownership
• Deep expertise in core ServiceNow modules: ITSM, ITOM, CMDB, Discovery, Orchestration, GRC and optionally HRSD, CSM, SecOps
• Experience with integrations (REST/SOAP APIs, MID Server, Integration Hub)
• Strong understanding of data modeling, scripted APIs, business rules, Flow Designer, and performance analytics
• Experience implementing ServiceNow best practices for security, scaling, and upgrade readiness
• Knowledge of Agile/Scrum delivery methodology
• Excellent communication, presentation, and stakeholder management skills
• ServiceNow Certified: System Administrator, Implementation Specialist, Certified Application Developer, Certified Technical Architect

Preferred Qualifications

• Experience in a global enterprise environment
• Familiarity with ITIL, COBIT, or other IT service framework
• Hands-on with DevOps and CI/CD pipelines related to ServiceNow
• Background in scripting languages (JavaScript primarily)
• Experience with ServiceNow Store Apps and App Engine Studio
• Strategic thinking and problem-solving aptitude
• Strong leadership and collaboration capabilities
• Ability to thrive in a fast-paced, dynamic environment

Address: 16th Floor, Tower-B Brigade, World Trade centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu ,

Hi,

We have an urgent opening for ServiceNow Developer with the details mentioned below

Please attach the updated resume and fill the details

Notice Period Should not more than 60 days,

Full Name

Best Number to call you

Interview Date :: 23-Sep-25

Best time to take interview

Current CTC

Expected CTC

Total Exp

Relevant Exp in ServiceNow development ::

Current Organization

Current Location

Job Location: Hyderabad

Mode of interview: Virtual

TCS is looking for ServiceNow Developer and experience should be 6-8 Years.

If you are interested please share your updated profile along with the info

Thank You

Faizan Siddiqui

TCS TAG Team

Job Title: ServiceNow Technical Consultant

Location: Bhubaneshwar / Kochi

Engagement Type: Long-Term Contract with potential for client hire after 6 months

About the Role

We are looking for experienced ServiceNow Technical Consultants to join a large-scale, long-term program with a leading global client. The role involves supporting, enhancing, and optimizing the ServiceNow platform across multiple modules.

Required Skills & Experience

• 4–12 years of hands-on technical expertise in ServiceNow.
• Strong knowledge of ServiceNow development (JavaScript, workflows, business rules, client scripts, integrations).
• Experience in at least one or more modules: ITSM, ITOM, ITAM, IRM, HRSD, FSM.
• Exposure to ServiceNow integrations with third-party applications/tools.
• ServiceNow certifications (CSA, CIS in ITSM/ITOM/other modules) preferred.
• Excellent problem-solving and communication skills.

• A day in the life of an Infoscion
• As part of the Infosys delivery team your primary role would be to ensure effective Design Development Validation and Support activities to assure that our clients are satisfied with the high levels of service in the technology domain
• You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements
• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers
• You would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you
• If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you

• Primary skills Technology Finacle Core Tech Product Configuration Application and DB Master Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITOM

• Knowledge of design principles and fundamentals of architecture
• Understanding of performance engineering
• Knowledge of quality processes and estimation techniques
• Basic understanding of project domain
• Ability to translate functional nonfunctional requirements to systems requirements
• Ability to design and code complex programs
• Ability to write test cases and scenarios based on the specifications
• Good understanding of SDLC and agile methodologies
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate

Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM,Technology->GRC Automation->GRC Tool implementation & maintenance->Servicenow GRC,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

Experience
: years

Salary
: INR / year (based on experience)

Expected Notice Period
: 30 Days

Shift
: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type
: Office (Bengaluru)

Placement Type
: Full Time Permanent position(Payroll and Compliance to be managed by: Gibson Quai International)

**(*Note: This is a requirement for one of Uplers' client - Gibson Quai International)

**What do you need for this opportunity?

Must have skills required:
CIS, Communication, CSA, CSM, HRSD, ITOM, REST/SOAP, ServiceNow Development, JavaScript

Gibson Quai International is Looking for:*
*Job Overview:
We are seeking a highly skilled and experienced
ServiceNow Consultant / Senior Developer
with a minimum of 5 years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have in-depth expertise in at least one or more key ServiceNow modules such as
ITOM, HRSD, GRC/IRM, SecOps, or CSM
.

Key Responsibilities:
Design and implement ServiceNow solutions that meet client requirements.

Configure and customize modules such as
IT Operations Management (ITOM)
,
HR Service Delivery (HRSD)
,
Governance, Risk & Compliance (GRC/IRM)
,
Security Operations (SecOps)
, or
Customer Service Management (CSM)
.

Collaborate with business stakeholders to translate requirements into technical specifications.

Develop and maintain scripts, workflows, integrations, and service catalog items.

Perform system and application maintenance, including upgrades and patches.

Ensure platform scalability, performance, and security.

Document solutions, configuration changes, and standard operating procedures.

Required Qualifications:
Minimum
5 years
of experience in ServiceNow development and configuration.

Proven hands-on experience in at least one of the following modules:

ITOM (Discovery, Service Mapping, Event Management)
HRSD (Employee Center, Lifecycle Events)
GRC/IRM (Policy & Compliance, Risk Management)
SecOps (Security Incident Response, Vulnerability Response)
CSM (Case Management, Virtual Agent)
Strong knowledge of ServiceNow best practices and development standards.

Experience with scripting languages such as JavaScript and GlideScript.

Good understanding of REST/SOAP integrations and MID Server architecture.

ServiceNow certifications are a plus (e.g., CSA, CIS in specific modules).

Preferred Skills:
Strong problem-solving and analytical abilities.

Excellent communication and stakeholder management skills.

Ability to work independently and collaboratively in agile teams.

What We Offer:
Opportunity to work on cutting-edge ServiceNow projects.

Dynamic and inclusive work environment.

Competitive compensation and career growth opportunities.

Interview Rounds
- 3

Mode -
Work from Office (Infosys)

How to apply for this opportunity?

• Step 1: Click On Apply And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview

About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you

• Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform
• Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center
• Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs
• Integrations knowledge using REST SOAP
• Hands on Experience on Service Portal
• Hands on Experience on Performance Analytics
• Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements
• Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions
• Define complex application development administration and programming standards
• Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups
• Support and create any necessary project documentation that relates to evidencing our requirements
• Documenting our processes and procedures and supporting the creation of solution and operations documents
• Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage
• You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc
• and build POCs
• You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements
• You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives
• You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers
• If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you

• Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM

• 3 to 5 years of experience as ServiceNow Developer implementation role
• Good knowledge of ServiceNow and ITIL
• Understanding Scrum Methodology
• Strong engagement communication and facilitation skills
• ServiceNow Certified System Administration

Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

Job Title:
ServiceNow Technical Consultant

Location:
Bhubaneshwar / Kochi

Engagement Type:
Long-Term Contract with potential for client hire after 6 months

About the Role

We are looking for experienced
ServiceNow Technical Consultants
to join a large-scale, long-term program with a leading global client. The role involves supporting, enhancing, and optimizing the ServiceNow platform across multiple modules.

Required Skills & Experience

• 4–12 years of hands-on technical expertise in ServiceNow.
• Strong knowledge of
  ServiceNow development
  (JavaScript, workflows, business rules, client scripts, integrations).
• Experience in at least one or more modules: ITSM, ITOM, ITAM, IRM, HRSD, FSM.
• Exposure to ServiceNow integrations with third-party applications/tools.
• ServiceNow certifications (CSA, CIS in ITSM/ITOM/other modules) preferred.
• Excellent problem-solving and communication skills.

• Demonstrated competence in the various HR functional areas especially employee relations and change management
• Experience on Human Resources dashboards reports and other HR management modules to monitor and manage HR cases and employee satisfaction
• Design and develop new ServiceNow applications and services for HR Modules including Case Management HR Administration
• Knowledge Base and Employee Service Centre
• Minimum 4 5 years of ServiceNow scripting experience
• Experience in HRSD and ITSM modules is must
• PowerShell Coding Experience is must
• Experience with Flow Designer Server Side scripting and Client Side scripting
• Hands on experience of ServiceNow Integration with third party application
• Certifications Certified ServiceNow Administrator CSA and Certified Implementation Specialist CIS

• Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs
• Design configure and customize ServiceNow ITOM modules including Discovery Event Management Service Mapping and Configuration Management
• Develop and maintain ServiceNow workflows business rules client scripts UI pages UI actions and other ServiceNow customization features as needed
• Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications
• Provide ongoing support and maintenance for ServiceNow ITOM solutions
• Document technical specifications processes and procedures for ServiceNow ITOM solutions
• Serve as primary technical point of contact ServiceNow ITOM for business users and internal teams
• Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM Automation CMDB implementation best practices
• Maintain expert knowledge of the ServiceNow ITOM CMDB Products Discovery Service Mapping Event Management HLA AIOps Orchestration Integration Hub Cloud Management including ServiceNow Common Service Data Model CSDM
• Co lead requirements gathering workshops with internal business stakeholders to provide technical guidance and assist with capturing all necessary business functional and technical requirements necessary to design and implement the solution
• Collaborate with internal business stakeholders to write estimate stories
• Oversee developers work and own overall quality and delivery of development
• Capable of executing hands on development for stories that cannot be delegated
• Responsible for sprint demos internally delivery of additional development artifacts and documentation and knowledge transfer activities as required
• Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges
• Provide mentorship to developers and platform engineers on technical design standards and best practices

• Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM

• Required Knowledge of ServiceNow CMDB Architecture
• 5 years working on the ServiceNow platform preferably in global implementation projects
• Working knowledge of IT Operations Management and CMDB Processes Event Management Discovery Service Mapping CMDB CSDM AIOps Cloud Management Orchestration
• Strong knowledge of JavaScript HTML CSS and other web development technologies
• Experience with WMI SSH SNMP PowerShell REST SOAP and JavaScript
• Experience integrating with tools to federate data into the CMDB
• Expert in IT Asset Management Lifecycle processes including hardware and software
• Good interpersonal skills including collaboration communication relationship building and negotiation
• Intermediate Windows and Unix administration skills
• Expert in IT Asset Management process operational delivery
• Familiarity with network concepts routers switches firewalls NAT load balancing and storage
• Familiarity with the following concepts XML JSON script language database
• Ability to discuss credentials install a product troubleshoot permission issues discuss and trouble shoot network connectivity with network engineers
• Familiar with Cloud environment like AWS Azure etc
• Ability to work independently and as part of a team
• Excellent problem solving analytical and communication skills
• ServiceNow Certified Implementation Specialist Event Management
• ServiceNow Certified Implementation Specialist Service Mapping
• ServiceNow Certified Implementation Specialist Discovery
• ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance
• Up to date knowledge of ServiceNow Versions product features its release end of life details
• Scripting capabilities such as JavaScript jelly SQL
• Acquaintance with Web and Application Servers Load Balancers Databases Cloud AWS Azure etc
• and Virtualization WebSphere MQ IIS Apache VMware

Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM