830 Servicenow Technical Lead jobs in India

Job Description

We’re hiring a ServiceNow Technical Lead with hands-on expertise in Field Service Management (FSM) and Customer Service Management (CSM) . If you’re passionate about designing scalable ServiceNow solutions and enjoy leading teams, this is the role for you.

Key Responsibilities-

• Lead end-to-end implementation of ServiceNow FSM and CSM modules.
• Translate business requirements into technical solutions using ServiceNow best practices.
• Design, configure, and customize workflows, business rules, UI actions, and integrations.
• Guide and mentor a team of developers; conduct code and design reviews.
• Work closely with cross-functional stakeholders to ensure platform alignment with business goals.
• Manage platform upgrades and ensure system stability, performance, and security.
• Maintain documentation and support governance processes.

Must-Have Skills

• 8+ years of ServiceNow development experience.
• Strong experience in FSM and CSM implementations.
• Proficiency in ServiceNow scripting (JavaScript, Glide API).
• Experience with REST/SOAP API integrations and Integration Hub.
• Strong understanding of ITSM processes, CMDB, and platform architecture.
• ServiceNow CSA certification (CSM/FSM certifications a plus).
• Familiarity with ServiceNow App Engine or custom application development
• Experience working in Agile/Scrum environments.

Good to Have

• Certified Implementation Specialist (CSM or FSM)
• Knowledge of Virtual Agent, Predictive Intelligence, or Performance Analytics
• Working knowledge of NowAssist & AI Agent framework
• Knowledge of Workflow Data Fabric

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place to Work® Institute. We are committed to transforming the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Job Description:

A ServiceNow Development Technical Lead provides technical expertise, architecture, and development for the ServiceNow platform, guiding teams to design, build, and implement scalable solutions, enforce best practices, and ensure high-quality delivery of applications for ITSM, ITOM, and other modules. Key responsibilities include solution design, pro-code development using JavaScript and APIs, integration with other systems, and stakeholder collaboration, along with leading and mentoring development teams.

In this role, the successful candidate will oversee the management and maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow technical skills including experience with Integrations, SPM, ITOM, CSM, ITSM and Asset Management.

Experience with IT Asset Management is must

Duties & Responsibilities

• Technical Leadership: Lead the architecture, design, and development of ServiceNow solutions, ensuring adherence to best practices, platform performance optimization, and quality.
• Solution Design: Develop end-to-end architecture blueprints for ServiceNow modules like ITSM, ITOM, and SecOps, and translate business requirements into technical solutions.
• Development & Implementation: Design, develop, and customize ServiceNow applications, workflows, and user interfaces (Service Portal, Next Experience) using pro-code techniques like JavaScript, Glide APIs, and web technologies.
• Integration: Build and maintain integration between ServiceNow and other enterprise systems using REST/SOAP APIs and other web services.
• Mentoring & Guidance: Provide technical guidance and training to development teams, fostering a high-performing environment and ensuring effective solution delivery.
• Governance & Best Practices: Ensure compliance with ITIL, Agile, and DevOps methodologies, enforce platform governance, security controls, and maintain technical documentation.
• Stakeholder Collaboration: Work with business analysts, stakeholders, and program teams to gather requirements and deliver solutions that meet business needs.
• Platform Management: Oversee platform maintenance, upgrades, performance optimization, and assist in troubleshooting and support.

Required Skills

Technical Expertise:

• Deep understanding of the ServiceNow platform, including ITSM, ITOM, HAM&SAM CSM and SPM modules, along with pro-code development skills (JavaScript, AngularJS, Python).

Architecture & Design:

• Strong capabilities in solution design, architecture, and building integrations.

Communication & Leadership:

• Excellent communication, problem-solving, and people management skills to effectively lead and influence teams.

Methodologies:

• Experience with Agile and DevOps practices, and knowledge of ITIL best practices.

User Experience:

• Experience in building user interfaces (Service Portal, Workspaces) to create excellent user experiences.

Education & Experience:

• Preferred degree in Computer Science, IT, or a related field, along with extensive experience in IT or ServiceNow development.

Certifications:

• ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA) preferred
• ITIL 4 Foundation or ITIL 4 MP certification is preferred

Qualifications

• Bachelor’s degree in computer science, engineering, or related field
• 8+ years of proven experience in designing and implementing solutions on the ServiceNow platform
• 7+ years of experience with writing and reading scripts in ServiceNow using JavaScript: both server and client-side Rules including AJAX, Angular JS, HTML, CSS
• 7+ years of fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST
• 4-7+ years’ experience with web-based development languages (JavaScript, Angular JS, HTML, CSS, AJAX, HTTP, XML) and developing in Integration Hub and Flow Designer
• 3-4 years of experience with IT Asset Management processes, maintenance, and development
• Exceptional problem-solving skills
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills
• Proven ability to work well under pressure

Join Amgen's Mission to Serve Patients
If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of.
**ServiceNow Technical Architect / Lead Developer**
**Live**
**What you will do**
Let's do this. Let's change the world. In this vital role you will drive the evaluation, design, and implementation of advanced ServiceNow solutions. In this role, you will architect scalable, innovative systems, provide expert technical guidance, and develop innovative workflows that align with Amgen's strategic objectives. You will collaborate closely with multi-functional teams to enhance and optimize enterprise workflows, ensuring ServiceNow delivers maximum value across the organization.
+ Design and architect ServiceNow solutions, including system architecture, out-of-the-box (OOB) and custom applications, data models, integrations, workflows, and automation.
+ Provide technical leadership and guidance to development teams, ensuring alignment to best practices and standards.
+ Configure and customize ServiceNow platform components, such as Service Catalog, Incident Management, Change Management, Performance Analytics, Virtual Agent, and CMDB Discovery.
+ Design and implement integrations between ServiceNow and other enterprise systems, demonstrating APIs, web services, middleware, and scripting languages.
+ Write scripts to enable advanced functionality and resolve issues.
+ Perform application testing of new and existing products.
+ Supervise technical elements of system version upgrades, ensuring alignment with the latest ServiceNow release.
+ Identify performance bottlenecks and optimize ServiceNow configurations for enhanced system responsiveness, scalability, and reliability.
+ Ensure ServiceNow implementations align with regulatory requirements and internal governance policies including data security, privacy, and audit standards.
+ Create comprehensive technical documentation, including design specifications, architecture diagrams, and user guides.
+ Conduct training sessions for key partners and end-users as needed.
+ Stay ahead of with ServiceNow platform advancements, best practices, and emerging trends to drive innovation.
+ Proactively find opportunities for process improvements and innovation within the ServiceNow ecosystem.
+ Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
+ Ensure the security, scalability, and maintainability of ServiceNow solutions.
+ Develop custom applications to automate business processes, including complex workflows and user interfaces.
+ Follow agile software development methods to design, build, implement, and adjust projects in rapid, iterative cycles.
**Win**
**What we expect of you**
**Basic Qualifications:**
+ Doctorate degree and 2 years of ServiceNow experience OR
+ Master's degree and 8 to 10 years of ServiceNow experience OR
+ Bachelor's degree and 10 to 14 years of ServiceNow experience OR
+ Diploma and 14 to 18 years of ServiceNow experience
+ **ServiceNow Expertise** : Validated experience as a ServiceNow Technical Architect or Senior Developer, with deep understanding of platform architecture, components, and capabilities.
+ **Solution Design & Development** : Extensive experience developing and implementing ServiceNow solutions, including custom applications, modules, and integrations.
+ **Technical Proficiency** : Solid understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages, as well as experience with custom integrations using REST/SOAP, Flow Designer, Integration Hub, and API scripts.
+ **ITSM & ITIL Knowledge** : Experience with ITSM processes (Incident Management, Change Management, Problem Management) and familiarity with ITIL framework.
**Preferred Qualifications:**
+ **Domain Experience** : Experience in the biotechnology or pharmaceutical industry.
+ **ServiceNow Modules** : Hands-on experience with ServiceNow applications such as ITSM, ITOM, ITAM, HRSD, IRM, SecOps, SPM, and CSM.
+ **Agile Methodologies** : Experience with Agile development methodologies and tools, such as Scrum and Jira.
+ **Performance Optimization** : Validated ability to identify performance bottlenecks and optimize ServiceNow configurations for scalability and reliability.
**Professional Certifications:**
+ ServiceNow Certified System Administrator (CSA) (mandatory)
+ ServiceNow Certified Application Developer (CAD) (mandatory)
+ ServiceNow Certified Technical Architect (CTA) (preferred)
+ ServiceNow Certified Implementation Specialist (CIS) micro-certifications (preferred)
**Soft Skills:**
+ **Leadership & Influence** : Demonstrated leadership abilities with the capacity to inspire and guide teams, and the ability to influence and consult on key technical decisions.
+ **Communication:** Superb communication and social skills, with the ability to effectively collaborate with key partners at all levels.
+ **Problem-Solving** : Exceptional analytical and problem-solving abilities, with keen attention to detail and the ability to think big and challenge conventional wisdom.
+ **Adaptability** : Ability to thrive in a fast-paced, dynamic environment, handle multiple priorities, and navigate ambiguity with a positive attitude.
+ **Innovation & Vision** : Forward-thinking and assertive, with a focus on finding and developing unique opportunities to bring value through technology.
**Thrive**
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
**careers.amgen.com**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job Description

Role : ServiceNow Technical Lead.

Required Technical Skill Set : ServiceNow, ITSM Modules, ITOM, HRSD, SecOps, GRX, ITBM, CSM, and other ServiceNow modules.

Desired Experience Range : 6 - 8 Years.

Location of Requirement : Chennai, Tamil Nadu, India.

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Technical Competency

• Experience as a Technical Lead
• Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
• Understanding customer business requirements and convert to functional requirements
• Responsible for reviewing requirements for accurate estimation
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
• Expertise ServiceNow deployments, ITSM migrations, conslidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise
• Review, and do proactive analyze and resolve application issues as needed
• Mentor and share technical knowledge/guidance to team
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
• Should possess good knowledge in Agile/Scrum methodology

Behavioral competency

• Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management
• Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
• Excellent team management skills to manage the project team and members
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

• Experience in ServiceNow custom application design and development
• Evaluate the tool stability and performance and provide recommendations
• Knowledge on new servicenow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc.)
• Preferred to have ServiceNow Implementation Specialist certification
• Abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders

Responsibility of / Expectations from the Role

• Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform
• Work with Architect and customers for the technical requirements, document them, play back and baseline
• Develop a design aligned with the Architecture (if applicable) and technical requirements
• Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements
• Perform Sprint activities (if agile) with the customer and the team:
• Develop User stories from the requirements
• Estimate effort, Work with the product sponsor to prioritize the user stores
• Do sprint planning
• Assign sprint activities to the team
• Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements
• Track and share the status of sprint / user stories with the Project Manager
• Identify and manage risks and challenges
• Ensure the quality deployment of the product as per the design
• Ensure the security, resilience of the components as per the design
• Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design

Our client, a rapidly growing technology innovator, is seeking a highly experienced Senior Software Engineer to join their Cloud Platform Development team in **Bengaluru, Karnataka, IN**. This role is crucial for designing, building, and maintaining scalable, resilient, and high-performance cloud infrastructure and services. The ideal candidate will possess a strong background in distributed systems, microservices architecture, and expertise in cloud technologies such as AWS, Azure, or GCP. You will work with cutting-edge technologies to solve complex engineering challenges and contribute to the core of our client's offerings.

Responsibilities:

• Design, develop, deploy, and maintain scalable and reliable cloud-native applications and microservices.
• Architect and implement robust solutions on major cloud platforms (AWS, Azure, or GCP), leveraging services like Kubernetes, Docker, serverless functions, and managed databases.
• Write clean, efficient, well-documented, and testable code in languages such as Java, Python, Go, or Node.js.
• Collaborate with cross-functional teams, including product managers, architects, and other engineers, to define and deliver new features.
• Develop and implement CI/CD pipelines for automated testing, integration, and deployment.
• Monitor system performance, identify bottlenecks, and implement optimizations to ensure high availability and low latency.
• Troubleshoot and resolve complex technical issues in production environments.
• Participate in code reviews, providing constructive feedback to peers.
• Contribute to architectural discussions and decisions, driving best practices in software design and development.
• Ensure the security and compliance of cloud infrastructure and applications.
• Mentor junior engineers and foster a culture of technical excellence.
• Stay abreast of the latest advancements in cloud computing, DevOps, and software engineering.
• Contribute to the development of internal tools and frameworks to improve developer productivity.
• Write technical documentation and participate in knowledge sharing sessions.
• Engage in on-call rotation to support production systems.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Minimum of 6 years of professional software development experience, with at least 3 years focused on cloud platforms.
• Strong proficiency in at least one major cloud provider (AWS, Azure, or GCP) and its core services.
• Expertise in building and operating microservices architectures using containers (Docker) and orchestration tools (Kubernetes).
• Solid understanding of distributed systems principles, data structures, and algorithms.
• Experience with one or more backend programming languages (Java, Python, Go, Node.js, etc.).
• Proficiency in infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Experience with CI/CD tools and practices (e.g., Jenkins, GitLab CI, CircleCI).
• Knowledge of database technologies (SQL and NoSQL) and caching strategies.
• Strong understanding of networking concepts and security best practices in cloud environments.
• Excellent problem-solving, analytical, and debugging skills.
• Effective communication and collaboration abilities.
• Experience with Agile development methodologies.
• Contributions to open-source projects are a plus.

This hybrid role offers a chance to shape the future of cloud technology with a market leader in Bengaluru.

Our client is seeking a highly skilled and experienced Senior Software Engineer specializing in Cloud Platform Development to join their innovative technology team based in **Noida, Uttar Pradesh, IN**. This role is integral to the design, development, and maintenance of our client's robust and scalable cloud infrastructure. The ideal candidate will have a strong background in building distributed systems, microservices architectures, and leveraging cloud-native technologies. You will work collaboratively with cross-functional teams, including product managers, other engineers, and operations, to deliver high-quality software solutions that power our client's cutting-edge products and services. This position offers a chance to work on challenging problems in a fast-paced, collaborative environment.

Key Responsibilities:

• Design, develop, and deploy scalable and reliable microservices and distributed systems on cloud platforms.
• Write clean, maintainable, and efficient code in languages such as Java, Python, Go, or Node.js.
• Collaborate with architects and senior engineers to define technical roadmaps and system designs.
• Implement and manage CI/CD pipelines for automated testing and deployment.
• Optimize application performance, scalability, and resource utilization in cloud environments.
• Troubleshoot and resolve complex software defects and production issues.
• Participate in code reviews to ensure code quality and share knowledge with team members.
• Contribute to the development of API gateways, service discovery mechanisms, and message queuing systems.
• Ensure adherence to security best practices throughout the software development lifecycle.
• Mentor junior engineers and contribute to a culture of continuous learning and improvement.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Minimum of 6 years of professional experience in software development.
• Proven experience in building and deploying applications on cloud platforms like AWS, Azure, or GCP.
• Strong understanding of microservices architecture, RESTful APIs, and design patterns.
• Proficiency in at least one modern programming language (e.g., Java, Python, Go, Node.js).
• Experience with containerization technologies like Docker and orchestration tools like Kubernetes.
• Solid understanding of database technologies (SQL and NoSQL).
• Familiarity with CI/CD tools and practices (e.g., Jenkins, GitLab CI).
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication and teamwork abilities.
• Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation is a plus.

This is an exciting opportunity to contribute to critical cloud initiatives in **Noida, Uttar Pradesh, IN**.

Our client is seeking a highly skilled and innovative Senior Machine Learning Engineer to play a pivotal role in developing and enhancing their cutting-edge AI platform. This hybrid position offers a dynamic mix of remote work and on-site collaboration, focusing on building robust, scalable, and efficient machine learning systems that power advanced AI applications. You will be responsible for the end-to-end lifecycle of ML models, from data preparation and feature engineering to model training, deployment, and monitoring. The ideal candidate will possess deep expertise in machine learning algorithms, deep learning frameworks (TensorFlow, PyTorch), and programming languages like Python. You will work closely with data scientists, software engineers, and product managers to translate complex business requirements into practical, data-driven AI solutions. Key responsibilities include designing and implementing ML pipelines, optimizing model performance, ensuring system scalability, and staying abreast of the latest research in AI and ML. We are looking for a proactive individual with strong analytical and problem-solving skills, exceptional communication abilities, and a passion for building state-of-the-art AI technologies. This role offers a significant opportunity to contribute to transformative AI projects and shape the future of artificial intelligence.

Key Responsibilities:

• Design, build, and maintain scalable machine learning systems and AI pipelines.
• Develop and implement ML models, including deep learning architectures, for various AI applications.
• Optimize model performance, efficiency, and resource utilization.
• Collaborate with data scientists to experiment with new algorithms and techniques.
• Deploy ML models into production environments and ensure their reliability and maintainability.
• Work with software engineers to integrate ML models into larger applications and platforms.
• Perform data preprocessing, feature engineering, and data augmentation.
• Monitor model performance in production and implement necessary adjustments.
• Stay up-to-date with the latest advancements in AI, ML, and related technologies.
• Document ML systems, processes, and results clearly.

Required Qualifications:

• Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related quantitative field.
• Minimum of 5-8 years of progressive experience in machine learning engineering or a related role.
• Strong proficiency in Python and experience with ML libraries/frameworks such as TensorFlow, PyTorch, Scikit-learn.
• Deep understanding of various ML algorithms, neural networks, and statistical modeling.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and MLOps practices.
• Familiarity with big data technologies (e.g., Spark) and database systems.
• Excellent analytical, problem-solving, and software development skills.
• Strong communication and collaboration abilities.
• Experience working effectively in a hybrid team setting.
• This role is based in Delhi, Delhi, IN , with a hybrid work arrangement.

Our client is seeking an innovative and experienced Principal Educational Technologist to drive the development and implementation of cutting-edge e-learning solutions in Delhi, Delhi, IN . This senior role requires a deep understanding of instructional design principles, learning management systems (LMS), and emerging educational technologies. You will be responsible for leading the strategy and execution of digital learning initiatives, collaborating with subject matter experts, faculty, and content creators to produce engaging and effective online courses and programs. The ideal candidate will have a passion for transforming education through technology. Key responsibilities include:

• Leading the design and development of scalable and engaging e-learning experiences.
• Developing and maintaining high-quality instructional materials, multimedia content, and interactive modules.
• Evaluating and recommending new educational technologies and platforms to enhance learning outcomes.
• Providing expert consultation on instructional design best practices and online pedagogy to faculty and staff.
• Overseeing the administration and optimization of the Learning Management System (LMS).
• Managing relationships with external content providers and technology vendors.
• Developing and conducting training sessions on educational technology tools and methodologies.
• Analyzing learning data and user feedback to continuously improve course design and delivery.
• Leading a team of instructional designers and educational technologists.
• Staying abreast of trends and research in educational technology and online learning.
• Ensuring accessibility and compliance with relevant standards (e.g., WCAG) for all digital learning materials.
• Contributing to the strategic vision for digital education within the organization.

A Master's degree in Education Technology, Instructional Design, or a related field is required, along with a minimum of 8 years of progressive experience in educational technology and instructional design. Proven experience leading e-learning projects and managing LMS platforms is essential. Strong knowledge of adult learning theories, multimedia development tools (e.g., Articulate Storyline, Adobe Captivate), and video production is highly desirable. Excellent project management, communication, and collaboration skills are necessary. This is a pivotal role for an experienced professional looking to make a significant impact on the future of education.

**Job Requisition ID #**
25WD88166
**Location:** Bengaluru, IN (Hybrid)
**Position Overview:**
As a Principal Software Development Engineer, you will join the **Engineering & DevOps Services (EDS)** team within **AI, Data & Automation (AIDA)** at Autodesk. Our team drives the **Enterprise AI Strategy** by building and operationalising the **Enterprise AI Fabric** , enabling intelligent search, LLM-powered workflows, and AI-driven agents across Autodesk. Our team has a lot of visibility and the impact of our work is directly related to Autodesk business results. We value the culture, transparency and collaboration in our team and at Autodesk in general, we take pride in our global diversity and how we work and talk with one another. This is a hybrid role based in Bengaluru, India.
**Job Description:**
We are looking for a highly skilled Principal Software Development Engineer (SDE-IV) to lead the development and operationalisation of AI Platforms. This role combines hands-on engineering with platform ownership, ensuring the successful implementation of tools and frameworks that enable intelligent search, LLM-powered actions, and AI-driven productivity agents across the organisation.
You will play a pivotal role in designing, building, and deploying AI-enabled solutions that integrate with enterprise collaboration platforms and intranet websites. As a senior engineer, you will also guide junior developers, influence architectural decisions, and ensure scalability, security, and adoption of enterprise AI tools.
**Responsibilities**
**Technical Excellence & Engineering**
+ Demonstrate deep expertise in areas such as cloud infrastructure, distributed systems, and event-driven architectures
+ Design and evolve large-scale, reliable, and secure systems with a focus on performance, maintainability, and operational excellence
+ Stay hands-on when needed-prototyping, debugging, and delivering high-impact components
+ Apply deep platform development expertise in AWS Cloud, including caching, load balancing, auto-scaling, database redundancy and resiliency, performance monitoring, hosting patterns, and full-stack platform architecture across all layers
**Platform Engineering & Architecture**
+ Build foundational platforms and shared services that enable rapid development and innovation across multiple teams
+ Design systems for extensibility, multi-tenancy, and future growth - not just immediate product requirements
+ Champion reusable "building blocks" over siloed point solutions
+ Drive adoption of AI Agent Platforms, working with emerging standards like MCP, embedding Trusted AI governance, and enabling LLM-powered actions across enterprise systems
**Strategic & Business Alignment**
+ Connect technical decisions to broader business goals (e.g., cost optimization, customer impact, faster time to market)
+ Prioritize initiatives based on a balance of technical merit and strategic business value
+ Influence product direction through a strong technical voice in cross-functional forums
**Technical Leadership**
+ Lead through influence and expertise across diverse engineering teams
+ Drive architectural decisions, mentor senior engineers, and contribute to a culture of engineering rigor and excellence
+ Facilitate knowledge sharing, tech strategy reviews, and cross-team collaboration
**Systems Thinking & Complex Problem Solving**
+ Approach challenges holistically, considering code, infrastructure, team dynamics, and business context
+ Navigate ambiguity and deliver clarity through well-thought-out decisions and forward-looking designs
+ Balance short-term execution with long-term system health and scalability
**Cross-Functional Communication & Collaboration**
+ Communicate clearly and effectively with technical and non-technical audiences, from engineers to executives
+ Adapt communication styles to suit the audience - technical deep dives vs. strategic roadmaps
+ Build strong partnerships with Product, Infrastructure, Security, and Business teams
**Execution & Results Delivery**
+ Own delivery from concept through deployment and adoption - ensuring business and customer impact
+ Decompose complex initiatives into actionable work across teams, ensuring high-quality execution
+ Lead cross-team engineering programs with clarity, accountability, and alignment
**Adaptability & Continuous Learning**
+ Stay current on evolving technologies, best practices, and industry trends
+ Encourage experimentation and innovation in tools, architecture, and engineering processes
+ Foster a team culture grounded in curiosity, learning, and continuous improvement
**Minimum Qualifications**
+ 10+ years of professional software development experience, including deep expertise in building and scaling distributed systems, cloud-native platforms (AWS, Azure, or GCP), and event-driven architectures
+ Proven platform development experience in AWS Cloud across caching, load balancing, auto-scaling, database redundancy/resiliency, performance monitoring, hosting patterns, and full-stack platform architecture
+ Expertise in Python (or similar modern programming languages) with experience delivering scalable, production-grade systems
+ Demonstrated ownership of end-to-end system design, development, and operational excellence for critical production systems
+ Strong understanding of security best practices, observability (monitoring, logging, alerting), and reliability engineering principles
+ Experience in designing and evolving AI/LLM-driven platforms, including AI Agent Platforms, MCP, Trusted AI governance, and LLM-enabled enterprise actions
+ Proven ability to design and evolve foundational platforms that accelerate development across multiple business units
+ Demonstrated ownership of initiatives from idea to production launch, with measurable business or customer impact
+ Experience working across multiple technical domains (e.g., backend, cloud infrastructure, security, data engineering, automation, CI/CD) and demonstrated ability to quickly ramp up on new technologies
+ Experience leading cross-functional initiatives and collaborating with product, security, operations, infrastructure, and business teams
+ Ability to solve ambiguous, complex problems by considering technical, business, and organizational perspectives
+ Excellent communication and influencing skills with the ability to engage diverse technical and non-technical stakeholders, including senior leadership
+ Experience mentoring senior engineers and fostering a culture of engineering excellence
+ Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent practical experience)
**Preferred Qualifications**
+ Experience in participating or driving "Tech Culture" initiatives like Engineering Excellence and Reliability Programs
+ Master's degree in Computer Science or a related technical discipline
+ Experience in building AI and Machine Learning solutions, with practical exposure to AI Agent Platforms, Trusted AI, and LLM-enabled automation
+ Experience scaling systems to users or high-throughput enterprise environments
+ Contributions to open-source projects, technical publications, or speaking at major industry events
+ Hands-on experience with modern DevOps practices, CI/CD pipelines, and infrastructure as code (IaC)
#LI-RV1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).