81 Technical Fields jobs in Mahiari
Field Service Supervisor
Kolkata, West Bengal
Honeywell
Posted 2 days ago
Job Viewed
Job Description
As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.
As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.
Responsibilities
The purpose of this position is to lead the Bhubaneshwar SmartCity service/project operations to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices.
Managing a portfolio of contracts within the location. To lead a team of Field Service Technicians in partnership with Honeywell sub-contractors to deliver planned and reactive maintenance service in compliance with contract KPIs, SLA's and Honeywell and Customer requirements. Typical services covered are:
Smart City Services
Fire alarm and detection systems
Security and access control systems
Access and CCTV systems
E-Governance
BMS Controls
Experience in building services. Thorough knowledge of Project management & field service operations and financial processes.
Supervisory knowledge with demonstrated ability to lead a team.
Assign and schedule field service technicians to meet customer demands and service level agreements
Organizational Skills - The ability to prioritize tasks and deal with lots of conflicting priorities at any one time.
Presentation Skills - The ability to present both internally and externally when required.
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people's buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
**Experience - 10Years**
**WE VALUE**
+ 4-5 years of proven experience in project management or field service management
+ Experience in handling government customers /PSUs.
+ Strong business acumen.
+ Bachelor's degree in engineering or a related field.
+ Ability to effectively manage and prioritize multiple projects and tasks
+ Experience in driving process improvements and implementing best practices
+ Strong problem-solving and decision-making abilities
+ Supervisory knowledge with demonstrated ability to lead a team.
+ Excellent communication skills
+ SmartCity project/service management experience is preferred
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.
Responsibilities
The purpose of this position is to lead the Bhubaneshwar SmartCity service/project operations to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices.
Managing a portfolio of contracts within the location. To lead a team of Field Service Technicians in partnership with Honeywell sub-contractors to deliver planned and reactive maintenance service in compliance with contract KPIs, SLA's and Honeywell and Customer requirements. Typical services covered are:
Smart City Services
Fire alarm and detection systems
Security and access control systems
Access and CCTV systems
E-Governance
BMS Controls
Experience in building services. Thorough knowledge of Project management & field service operations and financial processes.
Supervisory knowledge with demonstrated ability to lead a team.
Assign and schedule field service technicians to meet customer demands and service level agreements
Organizational Skills - The ability to prioritize tasks and deal with lots of conflicting priorities at any one time.
Presentation Skills - The ability to present both internally and externally when required.
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved.
Operational Analysis - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships.
Decision Making - The ability to make considered and effective decisions and take clear action to address issues.
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments.
Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.
Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.
Delegation - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback.
Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.
Influencing/Persuasion - The ability to gain other people's buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic.
Communication - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
Drive for Results - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
**Experience - 10Years**
**WE VALUE**
+ 4-5 years of proven experience in project management or field service management
+ Experience in handling government customers /PSUs.
+ Strong business acumen.
+ Bachelor's degree in engineering or a related field.
+ Ability to effectively manage and prioritize multiple projects and tasks
+ Experience in driving process improvements and implementing best practices
+ Strong problem-solving and decision-making abilities
+ Supervisory knowledge with demonstrated ability to lead a team.
+ Excellent communication skills
+ SmartCity project/service management experience is preferred
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
0
Field Service Engineer
700001 Kolkata, West Bengal
₹50000 Monthly
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is actively seeking a skilled and reliable Field Service Engineer to join their technical team, based in Kolkata, West Bengal, IN . This role requires a proactive individual with a strong aptitude for hands-on problem-solving and customer support. You will be responsible for the installation, maintenance, and repair of specialized industrial equipment at client sites. This position involves regular travel within the designated region, ensuring that all equipment operates at peak performance and meets client specifications. The successful candidate will possess excellent technical knowledge, strong diagnostic skills, and the ability to work independently with minimal supervision. Responsibilities include:
- Performing on-site installation and commissioning of new equipment according to technical specifications and blueprints.
- Conducting routine preventive maintenance and inspections to ensure operational efficiency and prevent failures.
- Diagnosing and troubleshooting complex mechanical, electrical, and electronic issues with sophisticated machinery.
- Executing repairs and component replacements as needed, ensuring minimal downtime for clients.
- Providing technical support and training to client personnel on equipment operation and maintenance.
- Responding promptly to service calls and emergency repair requests.
- Maintaining detailed service records, including work performed, parts used, and time spent, using company reporting systems.
- Ensuring all work adheres to safety regulations, company policies, and industry best practices.
- Collaborating with the sales and engineering departments to provide feedback on product performance and customer needs.
- Managing inventory of spare parts and consumables at the service vehicle and client sites.
- Upholding a high standard of customer service and professionalism during all client interactions.
- Preparing detailed service reports and recommending necessary upgrades or modifications.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Technician
700001 Kolkata, West Bengal
₹500000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their team in **Kolkata, West Bengal, IN**. This position is responsible for installing, maintaining, and repairing a wide range of equipment and systems at customer sites. You will be the primary point of contact for on-site technical support, ensuring customer satisfaction through timely and effective service. The ideal candidate possesses a strong mechanical or electrical aptitude, excellent troubleshooting skills, and the ability to work independently in various environments. Key responsibilities include diagnosing technical issues, performing routine maintenance, executing repairs, and ensuring all installations meet specified standards. You will be expected to manage your schedule efficiently, travel to client locations, and maintain detailed service reports. A proactive approach to identifying potential issues and implementing preventative measures is highly valued. This role requires a commitment to safety protocols and a customer-focused attitude. Strong communication skills are essential for interacting with clients, explaining technical issues clearly, and providing solutions. You will be part of a dedicated team focused on delivering high-quality installation and maintenance services. Opportunities for professional development and advancement within our client's organization are available for technicians who demonstrate technical expertise and a strong work ethic. Join us to contribute your skills to a company renowned for its commitment to excellent service and support.
Qualifications:
Qualifications:
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, or electronic systems.
- Excellent troubleshooting and diagnostic skills.
- Ability to read and interpret technical manuals and schematics.
- Proficiency with diagnostic tools and equipment.
- Valid driver's license and a clean driving record.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer sites.
- Relevant technical certifications or vocational training are a plus.
This advertiser has chosen not to accept applicants from your region.
2
Lead Field Service Technician
Kolkata, West Bengal
Honeywell
Posted 2 days ago
Job Viewed
Job Description
- Providing service support for complex AGL Systems.
- To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC
- Handling a team of Subcontract payroll.
- Install and commission AGL systems, including runway and taxiway lights, approach lighting, and visual aids like PAPIs/VASIs and ensuring they comply with regulations like ICAO.
- Perform planned preventative maintenance (PPM) on AGL systems to ensure they remain operational and compliant.
- Quickly diagnose and repair faults or malfunctions in AGL equipment to minimize disruption to airport operations.
-Conduct routine inspections and tests of lighting systems to identify and address any issues before they lead to a malfunction.
-Complete and maintain accurate records, reports, and documentation, such as permits, safety reports, and test results.
-Ensure all AGL systems and maintenance work comply with relevant regulations and standards from bodies like the International Civil Aviation Organization (ICAO)
Key Skills and Qualifications
+ **Electrical Knowledge:** Strong understanding of electrical installation, safety, and relevant regulations.
+ **Technical Drawing Interpretation:** Ability to read and interpret technical drawings, schematics, and site plans.
+ **Airside Experience:** Experience working on airfield ground lighting systems and in an airport environment.
+ **Airside Operations:**
Work must often be carried out in active airport environments, requiring strict adherence to safety and operational protocols.
+ **Shift Work:**
The role may require participating in night shifts, out-of-hours work, or an on-call system to ensure 24/7 service.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
- To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC
- Handling a team of Subcontract payroll.
- Install and commission AGL systems, including runway and taxiway lights, approach lighting, and visual aids like PAPIs/VASIs and ensuring they comply with regulations like ICAO.
- Perform planned preventative maintenance (PPM) on AGL systems to ensure they remain operational and compliant.
- Quickly diagnose and repair faults or malfunctions in AGL equipment to minimize disruption to airport operations.
-Conduct routine inspections and tests of lighting systems to identify and address any issues before they lead to a malfunction.
-Complete and maintain accurate records, reports, and documentation, such as permits, safety reports, and test results.
-Ensure all AGL systems and maintenance work comply with relevant regulations and standards from bodies like the International Civil Aviation Organization (ICAO)
Key Skills and Qualifications
+ **Electrical Knowledge:** Strong understanding of electrical installation, safety, and relevant regulations.
+ **Technical Drawing Interpretation:** Ability to read and interpret technical drawings, schematics, and site plans.
+ **Airside Experience:** Experience working on airfield ground lighting systems and in an airport environment.
+ **Airside Operations:**
Work must often be carried out in active airport environments, requiring strict adherence to safety and operational protocols.
+ **Shift Work:**
The role may require participating in night shifts, out-of-hours work, or an on-call system to ensure 24/7 service.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Engineer Cochin
Kolkata, West Bengal
Danaher Corporation
Posted 2 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System ( which makes everything possible.
The Field Service Engineer is responsible for who will be responsible for being the first touch point for the customer serves as our most important brand ambassador. who has all the requisite knowledge of the product that includes the theory, hardware, features and its application. FSE should be capable of demonstrating the features and ensure that customer is able to make optimal use of the capability of the equipment while also ensuring all other service parameters such as response time and repair time are meeting customers' expectations.
FSE also own the responsibility of providing installation, warranty and post warranty services and convert the unit from warranty to service contract immediately on expiry of the warranty period. FSE also ensures on-time renewal of service contracts.
This position reports to the Regional Service Manager and is part of the Beckman Coulter Life Science l ocated in C ochin and will be an on-site role.
In this role, you will have the opportunity to:
Essential Responsibilities:
+ Field Service
+ Adhere to repair time and response time requirement
+ Provide installation, breakdown repair, Modifications and Preventive Maintenance services
+ Adhere to all service documentation guidelines
+ Comply to Service SOP and guidelines
+ Service Business
+ On time Warranty conversion
+ On time Contract renewal
+ Quote to Cash process for Time and material Jobs
Support Service campaigns and special initiatives
The required qualifications for the job include:
+ Degree or equivalent in Engineering(E&C,E&E,I&E etc)
+ Min 3 years' experience in the same capacity in a MNC environment
It would be a plus if you also possess previous experience in:
+ K nowledge of lab exposure or experience
+ Knowledge of documentation
+ Excellent verbal / written communication skills and leadership
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
This job is also eligible for bonus/incentive pay.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System ( which makes everything possible.
The Field Service Engineer is responsible for who will be responsible for being the first touch point for the customer serves as our most important brand ambassador. who has all the requisite knowledge of the product that includes the theory, hardware, features and its application. FSE should be capable of demonstrating the features and ensure that customer is able to make optimal use of the capability of the equipment while also ensuring all other service parameters such as response time and repair time are meeting customers' expectations.
FSE also own the responsibility of providing installation, warranty and post warranty services and convert the unit from warranty to service contract immediately on expiry of the warranty period. FSE also ensures on-time renewal of service contracts.
This position reports to the Regional Service Manager and is part of the Beckman Coulter Life Science l ocated in C ochin and will be an on-site role.
In this role, you will have the opportunity to:
Essential Responsibilities:
+ Field Service
+ Adhere to repair time and response time requirement
+ Provide installation, breakdown repair, Modifications and Preventive Maintenance services
+ Adhere to all service documentation guidelines
+ Comply to Service SOP and guidelines
+ Service Business
+ On time Warranty conversion
+ On time Contract renewal
+ Quote to Cash process for Time and material Jobs
Support Service campaigns and special initiatives
The required qualifications for the job include:
+ Degree or equivalent in Engineering(E&C,E&E,I&E etc)
+ Min 3 years' experience in the same capacity in a MNC environment
It would be a plus if you also possess previous experience in:
+ K nowledge of lab exposure or experience
+ Knowledge of documentation
+ Excellent verbal / written communication skills and leadership
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
This job is also eligible for bonus/incentive pay.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
4
Field Service Engineer, Mangalore
Kolkata, West Bengal
Danaher Corporation
Posted 2 days ago
Job Viewed
Job Description
About the Company
In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
This position is part of the Service team located in Mangalore and will be working remotely in managing the customer base in the region. The position will report into the Zonal Sevice manager for the region.
In this role, you will have the opportunity to:
+ Respond to customer complaints in the region; evaluate and resolve problems of the customer in coordination with other stakeholders.
+ Attend Installation, breakdown calls, Preventive maintenance, technical upgrades, analyses, Product demonstration and User Training and reviews findings to determine the solution to the problem that the customer demands in coordination with other stakeholders. Maintenance & Service call attendance across the region
+ Generating service revenue through sale of Spares, Live Care Packs, Live Connect Remote Support & Yearly Service kit.
+ Provides customers with regular feedback on their service requests; develop and maintain relations with customers via service visits and develop healthy customer support.
The Essential requirements of the job include:
+ Degree/Diploma in Biomedical Engineering, or related field is preferable. 2-4 Year prior field experience in medical devices industry or related field will be an advantage with familiarity of electrical or mechanical procedures that may have an effect on the products being purchased
+ Excellent communication skills both written and verbal in order to relay the problem and solution to customers. Good analytical and problem-solving skills
+ Ability to travel
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
This position is part of the Service team located in Mangalore and will be working remotely in managing the customer base in the region. The position will report into the Zonal Sevice manager for the region.
In this role, you will have the opportunity to:
+ Respond to customer complaints in the region; evaluate and resolve problems of the customer in coordination with other stakeholders.
+ Attend Installation, breakdown calls, Preventive maintenance, technical upgrades, analyses, Product demonstration and User Training and reviews findings to determine the solution to the problem that the customer demands in coordination with other stakeholders. Maintenance & Service call attendance across the region
+ Generating service revenue through sale of Spares, Live Care Packs, Live Connect Remote Support & Yearly Service kit.
+ Provides customers with regular feedback on their service requests; develop and maintain relations with customers via service visits and develop healthy customer support.
The Essential requirements of the job include:
+ Degree/Diploma in Biomedical Engineering, or related field is preferable. 2-4 Year prior field experience in medical devices industry or related field will be an advantage with familiarity of electrical or mechanical procedures that may have an effect on the products being purchased
+ Excellent communication skills both written and verbal in order to relay the problem and solution to customers. Good analytical and problem-solving skills
+ Ability to travel
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
5
Field Service Engineer, Surat
Kolkata, West Bengal
Danaher Corporation
Posted 2 days ago
Job Viewed
Job Description
In our line of work, life isn't a given - it's the goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
This position is part of the Service team located in Gujarat and will be working remotely in managing the customer base in the South-Gujarat region with base location Surat.
In this role, you will have the opportunity to:-Handle daily service and support of Radiometer's existing customer base and support sales & service growth and customer happiness. Completing Installation of equipment's on site, completing Preventive Maintenance as per schedule and promotion of Service Contract, consumables, and IT solutions. Also conduct demonstration of products to customers Imparts training to the customer-Drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate-In this role, you will utilize critical thinking to resolve issues within defined procedures and practices. As an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting-Attend breakdown calls in the region and raise request for parts and close transaction under Warranty, or Chargeable basis-Update service report in CRM Identifying potential parts requirement and get quote submitted and collect Purchase Order Identifying potential equipment requirements and generate Service Leads for sales team
The essential requirements of the job include:-Diploma/Degree Engineering in (Electronics, instrumentation and Bio-Medical Is preferred).4+ years of field Service experience in medical devices or related fields is preferred
-Ability to travel - 50% travel involved in the role
-Ability to prioritise workload, goals and tasks consistent with the department objectives. Ability to take direction from multiple sources and balance conflicting priorities in an effective and efficient manner and work well independently
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
This position is part of the Service team located in Gujarat and will be working remotely in managing the customer base in the South-Gujarat region with base location Surat.
In this role, you will have the opportunity to:-Handle daily service and support of Radiometer's existing customer base and support sales & service growth and customer happiness. Completing Installation of equipment's on site, completing Preventive Maintenance as per schedule and promotion of Service Contract, consumables, and IT solutions. Also conduct demonstration of products to customers Imparts training to the customer-Drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate-In this role, you will utilize critical thinking to resolve issues within defined procedures and practices. As an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting-Attend breakdown calls in the region and raise request for parts and close transaction under Warranty, or Chargeable basis-Update service report in CRM Identifying potential parts requirement and get quote submitted and collect Purchase Order Identifying potential equipment requirements and generate Service Leads for sales team
The essential requirements of the job include:-Diploma/Degree Engineering in (Electronics, instrumentation and Bio-Medical Is preferred).4+ years of field Service experience in medical devices or related fields is preferred
-Ability to travel - 50% travel involved in the role
-Ability to prioritise workload, goals and tasks consistent with the department objectives. Ability to take direction from multiple sources and balance conflicting priorities in an effective and efficient manner and work well independently
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Technician - HVAC
700001 Kolkata, West Bengal
₹450000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a skilled and reliable Field Service Technician specializing in HVAC systems to join their operations in Kolkata, West Bengal, IN . This role is essential for providing on-site installation, maintenance, repair, and servicing of heating, ventilation, and air conditioning equipment for a diverse client base. The ideal candidate possesses strong technical expertise in HVAC systems, a keen eye for diagnostics, and excellent troubleshooting abilities. You will be responsible for responding to service calls, accurately diagnosing equipment issues, and performing necessary repairs or installations in a timely and efficient manner. The position demands hands-on capability, a thorough understanding of electrical and mechanical systems, and a commitment to safety protocols. You will interact directly with clients, ensuring their satisfaction by providing clear explanations of services performed and offering recommendations for optimal system performance. This role requires flexibility to work various hours, including potential on-call duties, and the ability to travel within the service area. Proficiency in using diagnostic tools and equipment is essential. We are looking for a proactive individual who can work independently, manage their schedule effectively, and contribute to maintaining high standards of service delivery. A dedication to continuous learning and staying updated with the latest HVAC technologies and best practices is highly valued. Your role will be crucial in ensuring the comfort, safety, and efficiency of our clients' environments through expert HVAC services. The ability to handle a variety of equipment makes and models is a significant advantage. Excellent customer service skills are paramount.
Responsibilities:
Responsibilities:
- Install, maintain, and repair HVAC systems according to manufacturer specifications and codes.
- Respond promptly to service requests and troubleshoot equipment malfunctions.
- Diagnose electrical and mechanical issues and perform necessary repairs.
- Conduct routine preventative maintenance on HVAC systems.
- Perform system start-ups and ensure optimal performance.
- Provide clear and concise service reports and documentation.
- Educate clients on system operation and maintenance best practices.
- Adhere to all safety regulations and company procedures.
- Manage service tools and equipment effectively.
- Maintain a clean and organized work vehicle.
- Proven experience as an HVAC Technician or in a similar field service role.
- Strong knowledge of HVAC systems, refrigeration cycles, and electrical controls.
- Proficiency in using diagnostic tools and testing equipment.
- Excellent troubleshooting and problem-solving skills.
- Ability to read and interpret blueprints and schematics.
- Good communication and customer service skills.
- Valid driver's license and a clean driving record.
- Relevant certifications (e.g., EPA Universal Certification) are highly preferred.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent; vocational training in HVAC is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Senior Field Service Engineer
700001 Kolkata, West Bengal
₹65000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Senior Field Service Engineer to join our esteemed organization in Kolkata, West Bengal, IN . This critical role involves providing on-site technical support, installation, maintenance, and repair of complex industrial machinery and equipment. The ideal candidate will possess a strong mechanical and electrical aptitude, coupled with exceptional troubleshooting skills. You will be responsible for diagnosing and resolving technical issues efficiently, ensuring minimal downtime for our clients' operations. This position requires extensive travel to client sites across various locations. The role demands a proactive approach to preventive maintenance and a thorough understanding of equipment diagnostics and repair procedures. You will work closely with engineering and customer support teams to provide comprehensive solutions and customer satisfaction. A commitment to safety protocols and quality workmanship is essential. The successful candidate will have a proven ability to manage multiple projects simultaneously and communicate technical information effectively to both technical and non-technical audiences. This is an excellent opportunity to contribute to a leading company in the installation and maintenance sector, offering a challenging and rewarding career path.Responsibilities:
- Perform installation, commissioning, and maintenance of specialized equipment at client locations.
- Diagnose, troubleshoot, and repair mechanical, electrical, and software issues on various systems.
- Conduct regular inspections and preventive maintenance to ensure optimal equipment performance.
- Provide on-site technical support and guidance to customers.
- Develop and maintain detailed service reports, including findings and resolutions.
- Manage spare parts inventory and ensure timely procurement for service needs.
- Collaborate with the engineering department on product improvements and issue resolution.
- Train junior technicians and end-users on equipment operation and maintenance.
- Ensure adherence to all safety regulations and company policies during service operations.
- Respond promptly to emergency service calls and provide timely resolution.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Proficiency in reading technical manuals, blueprints, and schematics.
- Excellent problem-solving, diagnostic, and analytical skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Willingness to travel extensively as required.
- Valid driver's license and clean driving record.
- Proficiency in using diagnostic tools and equipment.
This advertiser has chosen not to accept applicants from your region.
8
Senior Field Service Engineer
700001 Kolkata, West Bengal
₹900000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a leading manufacturer of specialized industrial equipment, is seeking a highly skilled Senior Field Service Engineer to join their dedicated team in Kolkata, West Bengal, IN . This role is crucial for providing expert on-site technical support, installation, maintenance, and repair of complex machinery for our valued clients. The ideal candidate will possess a strong mechanical and electrical aptitude, exceptional troubleshooting skills, and a deep understanding of industrial systems. You will be responsible for diagnosing and resolving technical issues, performing routine maintenance, conducting system installations and upgrades, and ensuring optimal performance of installed equipment. Key duties include interpreting technical schematics and blueprints, performing root cause analysis for equipment failures, and providing comprehensive technical documentation and training to customers. This role requires extensive travel to customer sites, necessitating excellent time management and the ability to work independently in diverse environments. The successful candidate will have a proven track record in field service engineering, excellent customer-facing communication skills, and the ability to build strong client relationships. A commitment to safety protocols and a proactive approach to problem-solving are essential. You will be a key representative of our client, ensuring customer satisfaction through reliable and expert technical service. This is a hands-on role that offers the opportunity to work with cutting-edge technology and contribute significantly to the operational success of our clients.
Responsibilities:
Responsibilities:
- Provide expert on-site technical support, installation, and maintenance for industrial equipment.
- Diagnose and troubleshoot mechanical, electrical, and control system issues.
- Perform routine maintenance, repairs, and preventive maintenance on client equipment.
- Conduct site surveys and assessments to identify potential issues and recommend solutions.
- Interpret technical manuals, schematics, and blueprints to guide service activities.
- Ensure all service activities comply with safety regulations and company procedures.
- Manage service schedules and travel efficiently to meet client needs.
- Provide technical training and guidance to customer personnel.
- Document all service activities, including diagnostics, repairs, and recommendations.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Identify opportunities for equipment upgrades or service enhancements.
- Respond to emergency service calls as needed.
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 6 years of experience in field service engineering, preferably with industrial machinery.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency in reading and interpreting technical diagrams and schematics.
- Experience with diagnostic tools and testing equipment.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Willingness to travel extensively to customer sites.
- Valid driver's license and a clean driving record.
- Knowledge of specific industrial equipment relevant to the client's product line is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
9