3,746 Troubleshooting jobs in India
SPE-CHD & Troubleshooting
Posted 1 day ago
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Job Description
Join our team as a Specialist in Troubleshooting where you will leverage your expertise in ISV and Hi-Tech domains to ensure seamless operations. With a hybrid work model and day shifts you will collaborate with cross-functional teams to resolve technical issues efficiently. Your proficiency in English will be crucial in communicating solutions effectively contributing to our companys success.
**Responsibilities**
Provide exceptional support for our applications and associated services
Answer phone calls chat and emails to troubleshoot issues customers face when using DocuSign products including account access setting up templates sending documents billing etc
Meet and exceed your service level goals
Achieve 90 or higher on closed case surveys
Achieve 10 or less for call abandonment rate
Utilize support tools and resources necessary to get the job done including email chat telephone and SalesForce
Proactively identify improvements to the product identify bugs and otherwise determine opportunities to enhance the customer experience
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
SME-CHD & Troubleshooting
Posted 1 day ago
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Job Description
The SME-CHD & Troubleshooting role is pivotal in ensuring seamless operations within the ISV and Hi-Tech domains. With a hybrid work model and day shifts the candidate will leverage their expertise in English communication to troubleshoot and resolve complex technical issues. This role requires a proactive approach to problem-solving and a commitment to enhancing system efficiency.
**Responsibilities**
Should have great communication skills have an eye for detail and analytic mindset
Audit and assess agentassociates performance based on certain predefined parameterschecklist on a random sample picked for audit in an unbiased manner
Evaluatescore each transaction and provide DPO Defects per Opportunity or DPU Defects per Unit score to the agentassociate
Mentor and Counsel the associate on the areas of improvement Ability to resolve conflicts from QA standpoint and passionate about helping others achieve results
Work with the associates in improving their performance and reduce the errors
Work with low performers and suggest additional training needs
Conduct QA awareness sessions to the new joiners
Position may have up to 80 phone time depending on volumes and business needs
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
PCBA Troubleshooting Engineer

Posted 4 days ago
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Job Description
**Req ID:** 469084
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We're making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!We are looking for PCBA Troubleshooting EngineerYou'll make a difference by· Analyze and troubleshoot faults or failures on PCBA down to the component level.· Identify root causes of failure using diagnostic tools, test jigs, oscilloscopes, multimeter, and other electronic equipment.· Replace defective components (e.g., resistors, capacitors, ICs, transistors) using soldering and desoldering tools.· Rework PCBA to address manufacturing defects or design issues.· Maintain detailed troubleshooting records, including test results, failure analysis, and repair actions.· Prepare technical reports and failure analysis summaries for management, engineering teams C customers.· Work closely with design, quality assurance, and production teams to improve product quality and resolve recurring failures.· Provide feedback to design teams on potential improvements or failure trends.· Perform root cause analysis (RCA) for field return modules and implement corrective actions.· Ensure repaired boards meet quality standards and functional specifications.· Maintain and calibrate troubleshooting equipment and tools to ensure reliable results.· Participate in process improvement initiatives to enhance troubleshooting efficiency and product reliability.· Compliance to Quality, EHS, Information Security requirements.Desired Skills:· Diploma or bachelor's degree in Electronics Engineering or a related technical field.· Minimum 3-5 years of experience in PCBA troubleshooting, repair, and testing.· Experience with SMT and through-hole components troubleshooting is essential.· Strong understanding of electronic circuits, schematics, and component functions.· Proficiency in using test equipment like oscilloscopes, multimeter, signal C Functional generators.· Excellent soldering / desoldering skills· Knowledge of ISO standards with respect to quality, EHS, Information Security requirements.· Strong problem-solving and analytical skills. Ability to work independently and under pressure to meet deadlines. · Good communication skills for documentation and collaboration. Attention to detail and high-quality standards.· Identify and diagnose faults and failures in Printed Circuit Board Assemblies (PCBAs) within electronic systems.· Troubleshoot issues related to components, soldering, traces, and signal integrity on PCBAs.· Perform repair and rework activities on faulty PCBAs, including replacing components, fixing broken traces, and ensuring proper soldering.· Reassemble the board to original specifications after repairs.· Use various testing equipment such as oscilloscopes, multimeters, and logic analyzers to measure and analyze the electrical behavior of PCBAs.· Conduct functional, environmental, and stress tests to verify repairs and identify underlying issues.· Investigate and determine the root cause of failures, whether related to design, manufacturing, or operational issues.· Work with design and manufacturing teams to provide feedback on issues that could be addressed in future designs or production runs.· Record detailed diagnostic and repair logs, providing insights into common failure modes, patterns, and lessons learned.· Update circuit diagrams or repair instructions based on findings.Join us and be yourself!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.Make your mark in our exciting world at Siemens.This role is based in Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.Find out more about mobility at: and about Siemens careers at:
SME-CHD & Troubleshooting

Posted 4 days ago
Job Viewed
Job Description
Join our team as a Subject Matter Expert in CHD & Troubleshooting where you will leverage your expertise in ISV and Hi-Tech domains. With a hybrid work model and day shifts you will contribute to optimizing processes and enhancing customer satisfaction through effective communication and problem-solving skills. Your role will be pivotal in driving innovation and efficiency.
**Responsibilities**
Should have great communication skills have an eye for detail and analytic mindset
Audit and assess agentassociates performance based on certain predefined parameterschecklist on a random sample picked for audit in an unbiased manner
Evaluatescore each transaction and provide DPO Defects per Opportunity or DPU Defects per Unit score to the agentassociate
Mentor and Counsel the associate on the areas of improvement Ability to resolve conflicts from QA standpoint and passionate about helping others achieve results
Work with the associates in improving their performance and reduce the errors
Work with low performers and suggest additional training needs
Conduct QA awareness sessions to the new joiners
Position may have up to 80 phone time depending on volumes and business needs
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Guided Troubleshooting Engineer
Posted today
Job Viewed
Job Description
Description
Skills and qualifications:
Job Category
Engineering for ServicesPosting Date
11 Aug 2025; 00:08PCBA Troubleshooting Engineer
Posted today
Job Viewed
Job Description
Hello Visionary!
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!
We are looking for PCBA Troubleshooting Engineer
You’ll make a difference by
·Analyze and troubleshoot faults or failures on PCBA down to the component level.
·Identify root causes of failure using diagnostic tools, test jigs, oscilloscopes, multimeter, and other electronic equipment.
·Replace defective components (e.g., resistors, capacitors, ICs, transistors) using soldering and desoldering tools.
·Rework PCBA to address manufacturing defects or design issues.
·Maintain detailed troubleshooting records, including test results, failure analysis, and repair actions.
·Prepare technical reports and failure analysis summaries for management, engineering teams C customers.
·Work closely with design, quality assurance, and production teams to improve product quality and resolve recurring failures.
·Provide feedback to design teams on potential improvements or failure trends.
·Perform root cause analysis (RCA) for field return modules and implement corrective actions.
·Ensure repaired boards meet quality standards and functional specifications.
·Maintain and calibrate troubleshooting equipment and tools to ensure reliable results.
·Participate in process improvement initiativesto enhance troubleshooting efficiency and product reliability.
·Compliance to Quality, EHS, Information Security requirements.
Desired Skills:
·Diploma or bachelor’s degree in Electronics Engineering or a related technical field.
·Minimum 3-5 years of experience in PCBA troubleshooting, repair, and testing.
·Experience with SMT and through-hole components troubleshooting is essential.
·Strong understanding of electronic circuits, schematics, and component functions.
·Proficiency in using test equipment like oscilloscopes, multimeter, signal C Functional generators.
·Excellent soldering / desoldering skills
·Knowledge of ISO standards with respect to quality, EHS, Information Security requirements.
·Strong problem-solving and analytical skills. Ability to work independently and under pressure to meet deadlines.
·Good communication skills for documentation and collaboration. Attention to detail and high-quality standards.
·Identify and diagnose faults and failures in Printed Circuit Board Assemblies (PCBAs) within electronic systems.
·Troubleshoot issues related to components, soldering, traces, and signal integrity on PCBAs.
·Perform repair and rework activities on faulty PCBAs, including replacing components, fixing broken traces, and ensuring proper soldering.
·Reassemble the board to original specifications after repairs.
·Use various testing equipment such as oscilloscopes, multimeters, and logic analyzers to measure and analyze the electrical behavior of PCBAs.
·Conduct functional, environmental, and stress tests to verify repairs and identify underlying issues.
·Investigate and determine the root cause of failures, whether related to design, manufacturing, or operational issues.
·Work with design and manufacturing teams to provide feedback on issues that could be addressed in future designs or production runs.
·Record detailed diagnostic and repair logs, providing insights into common failure modes, patterns, and lessons learned.
·Update circuit diagrams or repair instructions based on findings.
Join us and be yourself!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
Make your mark in our exciting world at Siemens.
This role is based in Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.
Troubleshooting Engineer - Ahmedabad
Posted today
Job Viewed
Job Description
Troubleshooting Engineer
Key Responsibilities:
- Ticket Management on tools.
- On-site customer support and remote technical support.
- Coordinate with internal team and customers for rectifying issues.
- Coordinate with field engineer for rectifying the issues.
- Troubleshooting of RPI based Energy management system, planning and inventory management.
- Troubleshooting of field devices - LT Panel, Relay, Contactor, Energy Meter etc.
- Knowledge of PLC and IoT is a plus.
Qualifications/Requirements:
- Bachelor's degree in Engineering (Electrical) or Diploma is a must.
- Experience of 1 - 3 years.
- Flexible to travel as this is a travelling job (70% travel and 30% desk job).
About Zenatix
Zenatix is the largest provider of IoT based automation and monitoring solutions with 2000+ deployments across 200+ cities in India. Recently, Zenatix was acquired by Schneider Electric and now part of the larger Schneider Electric family. With a passion for driving sustainability, we build full stack IoT automation solutions for commercial buildings delivering energy efficiency, temperature compliance and asset management for our customers.
While being part of Schneider Electric, Zenatix will continue to operate as an independent business delivering automation solutions for small and mid-sized buildings, which are deprived of automation globally (as BMS addresses mostly large/complex buildings). Zenatix is strongly positioned to drive significant growth in its existing markets (India and UAE), while launching its products in the US and EP markets later this year. Zenatix’ IoT technology is wireless first, mobile first and extremely easy to deploy in commercial buildings. We deliver our solutions in varied building sizes – small (QSRs, supermarkets, retail being a few examples) and mid/large buildings which require automation for controls and monitoring. We have an open office culture where all of us sit, work and have fun together – no executive offices and no stringent policies (only guidelines for streamlined operations). Our cultural values are based on the pillars of integrity, transparency, trust, meritocracy and ownership.
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Helpdesk Associate - Technical Troubleshooting

Posted 4 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Requirements:**
+ Helpdesk Associate at Grade-4 position in Service Desk
+ Must be a Graduate.
+ Good communication skills with 6+ months of international calling experience
+ Ability to work independently
+ Adhere to organizational policies and procedures
+ Must possess excellent customer handling skills
+ Should be comfortable to work in rotational shift.
+ Excellent Verbal Communication skills.
+ Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
**Job description:**
+ Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
+ Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
+ Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Helpdesk Associate - Technical Troubleshooting

Posted 4 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Requirements:**
+ Helpdesk Associate at Grade-4 position in Service Desk
+ Must be a Graduate.
+ Good communication skills with 6+ months of international calling experience
+ Ability to work independently
+ Adhere to organizational policies and procedures
+ Must possess excellent customer handling skills
+ Should be comfortable to work in rotational shift.
+ Excellent Verbal Communication skills.
+ Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
**Job description:**
+ Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
+ Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
+ Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Helpdesk Associate - Technical Troubleshooting
Posted today
Job Viewed
Job Description
Req ID: 329704
We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Requirements:
Job description:
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at