14,385 Uk Accent jobs in India

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company : Boston Institute of Analytics

Department : Admissions & Sales

Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities:

Sales & Lead Conversion:

• Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
• Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
• Understand the goals and needs of each lead and position the most relevant course offerings.
• Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
• Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

• Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
• Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
• Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

• Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email).
• Re-engage previously interested leads with new program updates, offers, or success case studies.
• Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

• Achieve weekly/monthly lead contact and enrollments.
• Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
• Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

• Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
• Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:

• 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
• Strong sales and persuasion skills - ability to convert interest into action.
• Fluent in English with excellent verbal and written communication.
• Comfortable working with CRM systems, lead dashboards, and reporting tools.
• Self-motivated, target-driven, and passionate about helping students make informed career decisions.
  

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company : Boston Institute of Analytics

Department : Admissions & Sales

Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities:

Sales & Lead Conversion:

• Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
• Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
• Understand the goals and needs of each lead and position the most relevant course offerings.
• Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
• Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

• Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
• Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
• Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

• Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email).
• Re-engage previously interested leads with new program updates, offers, or success case studies.
• Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

• Achieve weekly/monthly lead contact and enrollments.
• Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
• Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

• Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
• Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:

• 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
• Strong sales and persuasion skills - ability to convert interest into action.
• Fluent in English with excellent verbal and written communication.
• Comfortable working with CRM systems, lead dashboards, and reporting tools.
• Self-motivated, target-driven, and passionate about helping students make informed career decisions.
  

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company : Boston Institute of Analytics

Department : Admissions & Sales

Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities:

Sales & Lead Conversion:

• Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
• Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
• Understand the goals and needs of each lead and position the most relevant course offerings.
• Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
• Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

• Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
• Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
• Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

• Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email).
• Re-engage previously interested leads with new program updates, offers, or success case studies.
• Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

• Achieve weekly/monthly lead contact and enrollments.
• Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
• Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

• Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
• Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:

• 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
• Strong sales and persuasion skills - ability to convert interest into action.
• Fluent in English with excellent verbal and written communication.
• Comfortable working with CRM systems, lead dashboards, and reporting tools.
• Self-motivated, target-driven, and passionate about helping students make informed career decisions.
  

Job Title: International BPO Executive (US/UK Accent)

Location: Mumbai

Company : Boston Institute of Analytics

Department : Admissions & Sales

Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities:

Sales & Lead Conversion:

• Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
• Clearly communicate the value proposition of BIA’s programs, certifications, and career outcomes.
• Understand the goals and needs of each lead and position the most relevant course offerings.
• Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
• Maintain detailed lead tracking and updates in CRM tools to monitor each lead’s movement through the funnel.

Counseling Session Coordination:

• Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
• Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
• Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

• Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email).
• Re-engage previously interested leads with new program updates, offers, or success case studies.
• Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

• Achieve weekly/monthly lead contact and enrollments.
• Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
• Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

• Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
• Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:

• 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
• Strong sales and persuasion skills - ability to convert interest into action.
• Fluent in English with excellent verbal and written communication.
• Comfortable working with CRM systems, lead dashboards, and reporting tools.
• Self-motivated, target-driven, and passionate about helping students make informed career decisions.
  

About the Job

We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions.

As Communication Skills Trainer, You Will

• Deliver sessions for new hires, tenured employees, and cross-functional teams
• Support production associates on a real time basis
• Monitor voice and digital interactions live and provide timely responses that defuse customer dissatisfaction
• Work with associates in Academy Bay
• Evaluate customer and associate interactions on the stipulated Evaluation form and score the associates basis their performance on soft skills and resolution (If need be)
• Study top performers customer interactions and disseminate best practices across the account
• Collates WOW chats for future reference
• Provide timely feedback either to the associates or to their TLs emailing a copy to the participants and stakeholders
• Document feedback and evaluations on associate customer interactions
• Publish scores of the groups that the trainer is working with
• Conduct small group training sessions
• Conduct call listening and chat & email readout sessions for the associates
• Recommend remedial and refresher courses to be assigned basis associates performance on the floor
• Flag off EWS to the stakeholders if there are any
• Participate in weekly business reviews and provide inputs asked for
• Roll out knowledge checks once a month
• Prepare worksheets and other job-aids for associates reference
• Conduct Dsat analysis from the language and soft skills perspective
• Prepare and publish weekly report with effort and outcomes
• Maintain a repository of suggested responses mandatorily for review and dissipation
• Assess prospective candidates/employees on language proficiency

As Communication Skills Trainer, You Have

• 1 to 3 years of relevant domain experience is compulsory
• Post-secondary degree & above is preferred
• Available to work in weekends
• Commitment to work in any site in Hyderabad
• Excellent facilitation skill
• Strong knowledge in English grammar
• Strong verbal and spoken proficiency in English
• Ability to handle a class of 20 to 50 Trainees
• Intermediate to Advanced level proficiency in Google Suite and Windows Operating System
• Typing speed of 35 WPM with a minimum of 95% accuracy
• A positive work ethic and commitment to the tasks assigned
• Adaptability to trends within the organization
• Compliancy to the organizational policies and standards
• Flexible availability during business exigencies