1,635 Ux Research jobs in India
UX Research Engineer
Posted today
Job Viewed
Job Description
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and apply specific knowledge of relevant technical systems supporting research efforts.
•Design studies or construct surveys to answer research questions.
•Gather and compile relevant data for inclusion in presentations to explain findings, educate stakeholders, and offer actionable recommendations.
•Perform statistical analyses of large datasets.
•Compiles informative reports that include video and audio clips from qualitative studies.
•Identify and work with all affected groups and functions to support project impact
Scope, design, build and test studies in our online research platform.
Manage multiple research projects simultaneously.
•Keep up with research trends and best practices; develop industry knowledge and expertise.
•Design and implement communication plans.
Candidate should have:
•Minimum of five years of research design and implementation
•Bachelor' s degree required;Master's degree preferred
•Psychology, HCI, or related social sciences field with demonstrable academic experience with experimental design and statistical analysis.
•Excellent working knowledge of Adobe design tools-Photoshop, XD, Dreamweaver and adobe Illustrator
•Qualtrics experience. Someone well-versed in Qualtrics functionality building surveys, reporting, etc. Can build independently if given an assignment. We have a lot of surveys in another tool that needs to be rebuilt in Qualtrics.
Principal UX Research
Posted today
Job Viewed
Job Description
Job description - Specific accountabilities:
UX Strategy
- Work with Product Management, customers to develop a product vision.
- Contributes to define the User Experience Strategy of a product or service by understanding business context, product strategy, customer values and brand vision.
- Influence, via UX, the scope and direction or a product or service to generate value and impact on the market.
- Foster innovation by initiating brainstorming sessions, putting in place processes and methodologies around innovation, and by working with transversal innovation teams.
Plan UX Research
- Analyze and refine product / project stakeholders UX related requests and needs
- Set up research objectives (with PM) & help PM defining project approach and user experience strategy
- Define the UX research scope & applicable methods
- Involve the project/product team (PM, UX Designers, DEV) by organizing UX Research kick-off and follow-up meetings
- Identify the target users to define the participants to involve in the research
- Lead the recruitment process
- Define the number of participants to involve
- Contact users or outsource the recruitment
- Ensure participants' profile is relevant for the research
- Schedule the sessions
- Communicate and check participants agreements with legal aspects of the research (NDA, audio and video recording, etc.)
Conduct Informative UX Research
Plan, build, conduct, analyse:
- Contextual and individual interviews
- Focus groups
- Field research: shadowing, observation, task analysis, etc.
- Exploratory surveys
- Analytics analysis
Based on research findings:
- Generate personas
- Generate experience charts (blue tabs) (empathy charts (blue tabs), customer journey, a day in a life of, etc.) with target users and internal stakeholders
Generate and Evaluate User Experience
- Facilitate ideation design sessions with project/product teams to inject UX research findings in the design process (storyboarding, design studio, design charette, etc.)
- Work with UX designers to suggest directions for the UI design based on research findings (information architecture, user interaction model & workflows, design consistency, etc.)
Plan, build, conduct, analyse user feedback sessions to evaluate the user experience through iterations all along the development cycle thanks to:
- participatory design
- card sorting
- mock-up walkthroughs
- protype user testing
- qualitative and quantitative A/B testing
- usability testing & productivity testing on live products
UX Research Coordinator
Posted today
Job Viewed
Job Description
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager
What You'll Contribute
Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
Build and manage relationships with research participants, internal user communities, and external recruitment partners.
Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
Track and organize research insights using tools like Dovetail or Airtable.
Improve and maintain our internal documentation and knowledge bases on research best practices.
Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).
What We're Seeking
3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
Excellent written and verbal communication skills in English.
Ability to work with US-based, Europe-based, and India-based teams across time zones.
Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
Passion for elevating research operations as a strategic function within UX teams.
Working knowledge of Confluence and Jira for knowledge management and tracking.
Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
UX Research Manager
Posted today
Job Viewed
Job Description
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and apply specific knowledge of relevant technical systems supporting research efforts.
•Design studies or construct surveys to answer research questions.
•Gather and compile relevant data for inclusion in presentations to explain findings, educate stakeholders, and offer actionable recommendations.
•Perform statistical analyses of large datasets.
•Compiles informative reports that include video and audio clips from qualitative studies.
•Identify and work with all affected groups and functions to support project impact
Scope, design, build and test studies in our online research platform.
Manage multiple research projects simultaneously.
•Keep up with research trends and best practices; develop industry knowledge and expertise.
•Design and implement communication plans.
Candidate should have:
•Minimum of five years of research design and implementation
•Bachelor' s degree required;Master's degree preferred
•Psychology, HCI, or related social sciences field with demonstrable academic experience with experimental design and statistical analysis.
•Excellent working knowledge of Adobe design tools-Photoshop, XD, Dreamweaver and adobe Illustrator
•Qualtrics experience. Someone well-versed in Qualtrics functionality building surveys, reporting, etc. Can build independently if given an assignment. We have a lot of surveys in another tool that needs to be rebuilt in Qualtrics.
UX Research Analyst
Posted today
Job Viewed
Job Description
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and apply specific knowledge of relevant technical systems supporting research efforts.
•Design studies or construct surveys to answer research questions.
•Gather and compile relevant data for inclusion in presentations to explain findings, educate stakeholders, and offer actionable recommendations.
•Perform statistical analyses of large datasets.
•Compiles informative reports that include video and audio clips from qualitative studies.
•Identify and work with all affected groups and functions to support project impact
Scope, design, build and test studies in our online research platform.
Manage multiple research projects simultaneously.
•Keep up with research trends and best practices; develop industry knowledge and expertise.
•Design and implement communication plans.
Candidate should have:
•Minimum of five years of research design and implementation
•Bachelor' s degree required;Master's degree preferred
•Psychology, HCI, or related social sciences field with demonstrable academic experience with experimental design and statistical analysis.
•Excellent working knowledge of Adobe design tools-Photoshop, XD, Dreamweaver and adobe Illustrator
•Qualtrics experience. Someone well-versed in Qualtrics functionality building surveys, reporting, etc. Can build independently if given an assignment. We have a lot of surveys in another tool that needs to be rebuilt in Qualtrics.
UX Research Coordinator
Posted today
Job Viewed
Job Description
**Full-Time**
**Product Design**
**We want people who are passionate about solving today’s healthcare challenges and positively impacting people’s health and well-being.**:
After all, that’s what we’ve been focusing on for the past six years. We’re on a purpose-driven journey to impact the future with a healthcare system that cares. The healthcare industry is undergoing a massive transformation, and Innovaccer is helping organizations effectively care for patients in today’s digital world. Our story began when a handful of go-getters got together to tackle one of the healthcare industry’s most pressing needs: a one-stop, whole-patient data bank that breaks down data silos to help teams provide the best care possible. Our mission to care as one is centered around the need for an integrated patient view to improve care delivery.
And you don’t have to take our word for it; Innovaccer recently achieved unicorn status as one of the fastest-growing companies in healthcare technology.
**Working here is different.**:
We take pride in our grit and purpose-driven work ethic. It’s why we’ve been able to solve some of healthcare’s most challenging problems and why we continue to energetically take on incredible challenges.
We **dream**, we **collaborate**, we **experiment**, and we **break new ground. We’re a strong team that looks out for each other.**
At Innovaccer, you can expect plenty of support and guidance from your colleagues with opportunities to learn, grow, and make a difference.
We love organized chaos. So, if you are looking for a typical 9 to 5 job where you are told what to do, this may not be for you. When you work with Innovaccer, you are your own boss.
**Your role**
As a **UX Research Coordinator **you will work closely with the UX Researchers and the Product Team to plan, recruit, and schedule potential research participants for a wide range of UX studies. The coordinator will be responsible for the recruitment of research participants for multiple projects that encompass a wide variety of products and services in preventive healthcare. You will be supporting multiple researchers at once recruiting potential research participants to ensure the success of their studies. Creative problem solving and lead generations are essential to being successful in this role.The coordinator will need to be familiar with Mixpanel/Google Analytics, Google Suite and Confluence with the ability to work with large datasets in spreadsheets. A successful research recruiting coordinator will be organized, detail-oriented with good time-management skills, and able to maintain professional and friendly participant and researcher relationships. Outstanding written and verbal communication skills are required, as the coordinator will be in constant communication with both participants, researchers and the product team.
**A day in the life at Innovaccer**:
- Partner with User Experience researchers at Google to identify, screen and schedule participants for user studies
- Recruit enterprise customers and participants focused on developer products (AWS, Azure, Other Cloud Applications) across North America, Europe and APAC, in a short turnaround environment
- Manage calendars, timelines, scheduling details, and logistics for multiple UX studies
- Contribute input and ideas to technical documents and user guides for internal processes, training, and product use
- Source, screen and recruit research participants for UX studies
- Partner and collaborate with UX researchers to identify key participant requirements
- Curate participants to ensure a high quality sample pool for the research
- Manage calendars, timelines, scheduling details, and logistics for multiple UX studies
- Track and analyze participant activity and document in our database
- Network with potential participants to generate new leads
**Preferred experience**:
- 1-2 years of work experience in any research / recruitment coordination / Operation / documentation
- Bachelor of Science in Human Factors preferred / Design / Psychology / or any other
- Preferred experience with Mixpanel, Google Analytics, Qualtrics or similar to identify participants for studies
- Detail-oriented and ability to work independently on a variety of tasks.
- Strong oral and written communication skills
- Experience with tools: Google Docs/Forms, Airtable, Miro, Dovetail & Confluence
- High level of skill in communication and documentation
- Experience in customer support, data entry, research and/or research recruiting for a technology company
- Problem solving abilities
- Understanding of Informed Consent for participant studies, Non Disclosure Agreements and IRB Practices (Institutional Review Board)
- Ability to work with large data sets in spreadsheets
- Professional written and verbal communication skills as well as analytical skills
- Experience generating multi-quarter research plans
- Ability to define and track user
User Experience Research/ UX Research
Posted today
Job Viewed
Job Description
The Opportunity
As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager
What You'll Contribute
- Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
- Build and manage relationships with research participants, internal user communities, and external recruitment partners.
- Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
- Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
- Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
- Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
- Track and organize research insights using tools like Dovetail or Airtable.
- Improve and maintain our internal documentation and knowledge bases on research best practices.
- Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).
What We're Seeking
- 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
- Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
- Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
- Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
- Excellent written and verbal communication skills in English.
- Ability to work with US-based, Europe-based, and India-based teams across time zones.
- Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
- Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
- Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
- Passion for elevating research operations as a strategic function within UX teams.
- Working knowledge of Confluence and Jira for knowledge management and tracking.
- Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
- Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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User Experience Research/ UX Research
Posted 1 day ago
Job Viewed
Job Description
As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager
What You'll Contribute
Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
Build and manage relationships with research participants, internal user communities, and external recruitment partners.
Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
Track and organize research insights using tools like Dovetail or Airtable.
Improve and maintain our internal documentation and knowledge bases on research best practices.
Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).
What We're Seeking
3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
Excellent written and verbal communication skills in English.
Ability to work with US-based, Europe-based, and India-based teams across time zones.
Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
Passion for elevating research operations as a strategic function within UX teams.
Working knowledge of Confluence and Jira for knowledge management and tracking.
Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
User Experience Research/ UX Research
Posted today
Job Viewed
Job Description
The Opportunity
As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager
What You'll Contribute
- Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
- Build and manage relationships with research participants, internal user communities, and external recruitment partners.
- Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
- Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
- Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
- Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
- Track and organize research insights using tools like Dovetail or Airtable.
- Improve and maintain our internal documentation and knowledge bases on research best practices.
- Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).
What We're Seeking
- 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
- Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
- Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
- Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
- Excellent written and verbal communication skills in English.
- Ability to work with US-based, Europe-based, and India-based teams across time zones.
- Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
- Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
- Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
- Passion for elevating research operations as a strategic function within UX teams.
- Working knowledge of Confluence and Jira for knowledge management and tracking.
- Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
- Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
User Experience Research/ UX Research
Posted 8 days ago
Job Viewed
Job Description
The Opportunity
As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager
What You'll Contribute
- Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
- Build and manage relationships with research participants, internal user communities, and external recruitment partners.
- Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
- Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
- Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
- Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
- Track and organize research insights using tools like Dovetail or Airtable.
- Improve and maintain our internal documentation and knowledge bases on research best practices.
- Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).
What We're Seeking
- 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
- Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
- Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
- Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
- Excellent written and verbal communication skills in English.
- Ability to work with US-based, Europe-based, and India-based teams across time zones.
- Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
- Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
- Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
- Passion for elevating research operations as a strategic function within UX teams.
- Working knowledge of Confluence and Jira for knowledge management and tracking.
- Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
- Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.