1,974 Ux Research jobs in India

UX Research Ops/ UX Research Operations

Bengaluru, Karnataka FICO

Posted 12 days ago

Job Viewed

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Job Description

The Opportunity


As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager


What You'll Contribute


  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).


What We're Seeking


  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.


Our Offer to You


  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
This advertiser has chosen not to accept applicants from your region.

UX Research Ops/ UX Research Operations

Bengaluru, Karnataka FICO

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
This advertiser has chosen not to accept applicants from your region.

Ux research ops/ ux research operations

Bengaluru, Karnataka FICO

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

The OpportunityAs a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring ManagerWhat You'll ContributeCoordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.Build and manage relationships with research participants, internal user communities, and external recruitment partners.Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.Track and organize research insights using tools like Dovetail or Airtable.Improve and maintain our internal documentation and knowledge bases on research best practices.Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).What We're Seeking3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise Saa S or data-driven environment.Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.Experience with research and productivity tools such as: User Testing, User Zoom, Dovetail, Figma, or equivalent platforms.Excellent written and verbal communication skills in English.Ability to work with US-based, Europe-based, and India-based teams across time zones.Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.Passion for elevating research operations as a strategic function within UX teams.Working knowledge of Confluence and Jira for knowledge management and tracking.Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus. Our Offer to YouAn inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

This advertiser has chosen not to accept applicants from your region.

UX Research Ops/ UX Research Operations

Bangalore, Karnataka FICO

Posted today

Job Viewed

Tap Again To Close

Job Description

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

This advertiser has chosen not to accept applicants from your region.

UX Research Ops/ UX Research Operations

Bengaluru, Karnataka FICO

Posted today

Job Viewed

Tap Again To Close

Job Description

The Opportunity


As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager


What You'll Contribute


  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).


What We're Seeking


  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.


Our Offer to You


  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
This advertiser has chosen not to accept applicants from your region.

UX Research Ops/ UX Research Operations

Bangalore, Karnataka FICO

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

The Opportunity


As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager


What You'll Contribute


  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).


What We're Seeking


  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.


Our Offer to You


  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
This advertiser has chosen not to accept applicants from your region.

UX Research Ops/ UX Research Operations

Bengaluru, Karnataka FICO

Posted today

Job Viewed

Tap Again To Close

Job Description

The Opportunity


As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager


What You'll Contribute


  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.
  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.
  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).
  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.
  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.
  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.
  • Track and organize research insights using tools like Dovetail or Airtable.
  • Improve and maintain our internal documentation and knowledge bases on research best practices.
  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).


What We're Seeking


  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.
  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.
  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.
  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.
  • Excellent written and verbal communication skills in English.
  • Ability to work with US-based, Europe-based, and India-based teams across time zones.
  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).
  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).
  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.
  • Passion for elevating research operations as a strategic function within UX teams.
  • Working knowledge of Confluence and Jira for knowledge management and tracking.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.
  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.


Our Offer to You


  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
This advertiser has chosen not to accept applicants from your region.
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About the latest Ux research Jobs in India !

UX Research Ops

Bengaluru, Karnataka FICO

Posted today

Job Viewed

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Job Description

FICO (NYSE: FICO)   is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As a UX Research Coordinator at FICO, you’ll work closely with UX researchers, product designers, and cross-functional partners to support and operationalize our user research initiatives. Your role is pivotal in scaling our research practice, enhancing participant recruitment processes, streamlining logistics, and ensuring our researchers are able to focus on what matters most, understanding our users. If you're organized, resourceful, and passionate about research in high-impact enterprise technology, we’d love to hear from you - Hiring Manager

What You'll Contribute

  • Coordinate end-to-end logistics for user research studies, including usability testing, in-depth interviews (IDIs), surveys, and diary studies, across multiple product teams and geographies.

  • Build and manage relationships with research participants, internal user communities, and external recruitment partners.

  • Maintain and evolve our research operations toolkit (tools, templates, scheduling automations).

  • Monitor and manage participant incentives and logistics, ensuring excellent participant experience and compliance with FICO and regional policies.

  • Support the UX Researchers by scheduling sessions, preparing briefs, and assisting with note-taking and early synthesis where appropriate.

  • Help compile participant screener documents, recruit lists, NDAs, and study protocols in coordination with Legal and Compliance teams.

  • Track and organize research insights using tools like Dovetail or Airtable.

  • Improve and maintain our internal documentation and knowledge bases on research best practices.

  • Assist with the growth and organization of our participant panels globally, tailored to specific roles and domains (Risk Managers, Data Scientists, Analysts, and Decisioning Engineers).

What We're Seeking

  • 3+ years of experience in UX Research, Research Operations, Project Coordination, or User Experience in an enterprise SaaS or data-driven environment.

  • Previous experience working with or supporting user researchers, product designers, or experience design teams at scale.

  • Highly organized, detail-oriented, and comfortable working in fast-paced and matrixed environments.

  • Experience with research and productivity tools such as: UserTesting, UserZoom, Dovetail, Figma, or equivalent platforms.

  • Excellent written and verbal communication skills in English.

  • Ability to work with US-based, Europe-based, and India-based teams across time zones.

  • Prior experience supporting research for highly technical audiences (e.g., data professionals, analysts, engineers).

  • Familiarity with privacy and compliance regulations around user research (GDPR, CCPA).

  • Previous exposure to the financial services, data analytics, or enterprise software industry is a big plus.

  • Passion for elevating research operations as a strategic function within UX teams.

  • Working knowledge of Confluence and Jira for knowledge management and tracking.

  • Bachelor’s degree in Human-Computer Interaction, Psychology, Business Administration, Communications, or a related field.

  • Advanced degrees or certifications in UX Research, Project/Research Management (such as ROPs) are a plus.
     

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

This advertiser has chosen not to accept applicants from your region.

UX Research Engineer

Chennai, Tamil Nadu Anicalls (Pty) Ltd

Posted today

Job Viewed

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Job Description

Candidate should be able to:
•determines and recommends the appropriate method of research to investigate specific user experience issues or problems on the website. •designs research studies to collect customer behavioral data for use in the identification and analysis of technical customer solutions.
•consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving user experience issues.
•determine and collect the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization.
•perform several duties to support the UX Research function, including tasks like determining project methodology and approach, managing research projects, analyzing and interpreting data, reporting results, and providing recommendations to application design and product teams.
•Acquire, maintain and apply specific knowledge of relevant technical systems supporting research efforts.
•Design studies or construct surveys to answer research questions.
•Gather and compile relevant data for inclusion in presentations to explain findings, educate stakeholders, and offer actionable recommendations.
•Perform statistical analyses of large datasets.
•Compiles informative reports that include video and audio clips from qualitative studies.
•Identify and work with all affected groups and functions to support project impact
Scope, design, build and test studies in our online research platform.
Manage multiple research projects simultaneously.
•Keep up with research trends and best practices; develop industry knowledge and expertise.
•Design and implement communication plans.
Candidate should have:
•Minimum of five years of research design and implementation
•Bachelor' s degree required;Master's degree preferred
•Psychology, HCI, or related social sciences field with demonstrable academic experience with experimental design and statistical analysis.
•Excellent working knowledge of Adobe design tools-Photoshop, XD, Dreamweaver and adobe Illustrator
•Qualtrics experience. Someone well-versed in Qualtrics functionality building surveys, reporting, etc. Can build independently if given an assignment. We have a lot of surveys in another tool that needs to be rebuilt in Qualtrics.
This advertiser has chosen not to accept applicants from your region.

UX Research Analyst

Chennai, Tamil Nadu Michael Page

Posted today

Job Viewed

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Job Description

  • A globally focused shipping and terminal organisation.
  • Drive an ambitious and complex change and transformational program
  • About Our Client

    With a fleet of 266 modern container ships and a total transport capacity of million TEU, our client is one of the world's leading liner shipping companies.

    Job Description

  • Conduct qualitative and quantitative user research to gather insights into customer needs and behaviours.
  • Analyse research findings and compile actionable reports for the design and development teams.
  • Collaborate with cross-functional teams to integrate user research into product development processes.
  • Develop user personas and journey maps to enhance understanding of target audiences.
  • Utilise various research tools and methodologies to evaluate user experiences and pain points.
  • Present research findings and recommendations clearly to stakeholders and team members.
  • Stay updated on industry trends and best practices in user experience research.
  • Ensure that research processes align with organisational goals and deliver measurable outcomes.
  • The Successful Applicant

    A successful UX Research Analyst should have:

  • A degree in Human-Computer Interaction, Psychology, or a related field.
  • Proficiency in user research methodologies and tools.
  • Strong analytical skills with the ability to interpret complex data.
  • Excellent communication skills to convey findings effectively.
  • Experience working in the technology and telecoms industry is preferred.
  • A keen eye for detail and a user-centric approach to problem-solving.
  • This advertiser has chosen not to accept applicants from your region.
     

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