What Jobs are available for Voice Process in India?

Dear Candidates,

Greetings from TP.

Looking for freshers for Banking - Domestic Voice Process.

• Graduation Mandatory.
• Candidates should be able to speak Malayalam + (Hindi/Telugu/Tamil).
• Salary maximum 17000 Take home.
• Job Location: Kochi - Kalama serry.
• 6 days working - Rotational shifts.
• 1-day rotational week off.

Interested candidates Please call Prakash HR -

Regards

Hema

HR -Assistant Manager

• Role: Customer Care (Voice – Non-Tech Support)
• Industry: Open
• Locations:
• Bangalore: Electronic City office
• Pune: Hinjewadi
• Mode: 5 Days Work From Office (WFO)
• Shift: 24/7 rotational
• Openings: 50 positions per location
• Qualification: Graduation is mandatory (any stream)

Skill Set Requirements:

• Excellent English communication skills (Grammar, Pronunciation, Articulation, Fluency)
• Strong customer service orientation
• Ability to handle international customers
• Demonstrated empathy and problem-solving approach
• Prior voice process experience (Non-Tech Support) preferred

Interview Process:

Step 1: Aptitude Test

• Microphone & camera required (with checks in between)

Step 2: CRT Round (Communication Assessment)

• Conducted by a panelist via call
• Focus on: Grammar, Flow, Articulation, Pronunciation, Speech Volume
• Passing Criteria: 72% minimum

Step 3: Operations Round

• Evaluation of empathy , communication quality , and customer-first attitude

apply !

HCLTech Walkin drive -International Voice Process (Experienced) 23th October 2025

Experience: (1- 4 Years)

Shift: UK Shift

Mode of interview: Walkin

Date: 23th October 2025

Timing: 10:30 AM to 2:00 PM

Contact HR: Dharani

Work Location - Navallur.

Interview Location: ETA 3- Techno Park, Sandhiya info city Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu , India .

Job Summary:

We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have

1-3 years of experience in international calling, specifically supporting UK clients.

Key Responsibilities:

• Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner.
• Address client issues related to services, transactions, or operational concerns.
• Maintain detailed and accurate records of all client interactions using CRM tools.
• Escalate unresolved issues to internal teams and ensure timely follow-up.
• Collaborate with internal departments to enhance client satisfaction and service delivery.
• Ensure compliance with UK data protection and service standards.

Required Skills and Experience:

• 1-3 years of experience in international voice-based client support, preferably with UK clients.
• Excellent spoken English with a neutral or UK-accented tone.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.
• Willingness to work full-time from the Navallur, Chennai office (no hybrid/remote option).

Preferred Qualifications:

• Bachelors degree in any discipline.
• Certifications in client service or voice process operations are a plus.

Understanding of UK business culture and client expectations.

Greetings from FLY Consulting Services,

We have an immediate requirement with one of our clients for the International Voice Process.

Freshers and experienced are eligible.

Currently, we are hiring for the Voice process for Freshers and Experienced only.

Designation : International Voice Process

Process : Inbound Voice

Qualification : Intermediate

Shifts  - Night shifts only

Week off  - 2 (Rotational)

Experience :- 0 to 3 years

Freshers CTC:- 3,00,000 to 3,50,000

CTC :-Up-to 4.5 LPA + Incentives(10k to 45k per month)

Work  location  - Hyderabad

Cab : 2-way ( Drop)

* Should be excellent in English communication**

Interview rounds :

- HR Round

- Voice & Accent round

- Ops round

Company Overview

FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in their career paths. Our dedicated team works closely with clients to understand their specific needs and deliver tailored staffing solutions.

Call Hiring , ,

Job Overview

We are looking for a Junior-level professional with 1 to 3 years of experience for the International Voice Process role at our Malad, Hyderabad location. This is a full-time position requiring excellent English communication skills. The successful candidate will be responsible for handling voice-based interactions on an international scale.

Qualifications and Skills

• Minimum of 1 year and a maximum of 3 years of experience in a BPO environment, showcasing expertise in handling voice-based processes.
• Proficiency in international voice process, familiar with the nuances and protocols of global communication standards.
• Experience in semi voice operations, balancing written and spoken communication tasks effectively.
• Prior experience in an international BPO setting, demonstrating capability in addressing diverse customer inquiries.
• Excellent English communication skills, both verbal and written, to engage effectively with international clients.
• Strong interpersonal skills to handle client queries and ensure customer satisfaction on a global scale.
• Ability to work independently as well as in a team, adapting to the dynamic nature of voice-based service environments.
• Must-have skills in BPO (Mandatory skill), underscoring essential experience in the business process outsourcing domain.

Roles and Responsibilities

• Handle international voice process tasks, ensuring clear and professional communication with clients from various geographical locations.
• Provide customer support through voice channels, resolving queries and issues effectively and efficiently.
• Maintain comprehensive and accurate documentation of client interactions to support ongoing service delivery improvements.
• Collaborate with team members to streamline processes and contribute to overall service quality enhancements.
• Assist in semi voice operations, ensuring seamless integration between voice and written communication duties.
• Regularly update knowledge base and stay informed of industry best practices to ensure top-level service delivery.
• Participate in training sessions and feedback discussions to continuously improve service skills and client handling techniques.
• Demonstrate flexibility and adaptability in handling different voice process requirements and meeting service level agreements.

We are hiring for International Semi Voice Process (Permanent Work from Office Job)

Freshers and Experienced both are Eligible

Job Criteria:

1) Immediate joiners required

2) Excellent verbal communication skills

3) Minimum 12 months of experience in an Any International Process will be considered

4) Ability to handle real-time chats and solve the queries

5) Fresher with excellent English communication.

Shift Timings & Off:

5-day work week with rotational shifts

Predominantly night shifts

Compensation:-

CTC: 3 to 4.50 LPA (varies based on candidate experience)

Additional Information:

Work from Home

Two-way cab facility available up to 35km from the office based on the shift timings.

Work Location:- Gurgaon

 Selection Process:-

1) HR Interview

2) OPs ( Manager Round )

3) Assessment

Interviews will be conducted via both virtual and in-person formats.

Outstation candidates are welcome to apply.

Contact Details: Maheshwari  ) & Suma ( )

Email:

Join the below WhatsApp Group link for more updates.

We are hiring for International Semi Voice Process (Permanent Work from Office Job)

Freshers and Experienced both are Eligible

Job Criteria:

1) Immediate joiners required

2) Excellent verbal communication skills

3) Minimum 12 months of experience in an Any International Process will be considered

4) Ability to handle real-time chats and solve the queries

5) Fresher with excellent English communication.

Shift Timings & Off:

5-day work week with rotational shifts

Predominantly night shifts

Compensation:-

CTC: 3 to 4.50 LPA (varies based on candidate experience)

Additional Information:

Work from Home

Two-way cab facility available up to 35km from the office based on the shift timings.

Work Location:- Gurgaon

 Selection Process:-

1) HR Interview

2) OPs ( Manager Round )

3)  Assessment

Interviews will be conducted via both virtual and in-person formats.

Outstation candidates are welcome to apply.

Contact Details: Bhavani   ) & Raj )

Email:

Join the below WhatsApp Group link for more updates.

Company Overview

FLY Consulting Services is a renowned staffing firm in Hyderabad, aligning top talent with businesses in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We specialize in creating ideal partnerships between employers and candidates with customized staffing solutions.

Job Overview

Be a part of our International Voice Process team in Pune! Ideal for freshers, this full-time role needs minimal experience, offering you the chance to engage with global clients and provide exceptional service to boost customer satisfaction.

Call Hiring Managers @ , , , , .

Qualifications and Skills

• Excellent English communication for global client interactions.
• Experience in international voice processes preferred.
• Understanding of semi voice and non-voice processes.
• Knowledge of international BPOs enhances service quality.
• Effectively handle blended voice and non-voice communication.
• Strong problem-solving skills for quick inquiry resolution.
• Teamwork skills for achieving collaborative targets.
• Adaptability in fast-paced environments for efficient task management.

Roles and Responsibilities

• Provide outstanding customer service on international voice calls.
• Quickly and professionally resolve customer queries.
• Work collaboratively with team members for smooth client communication.
• Keep accurate records with precise documentation.
• Contribute to team and individual performance targets.
• Manage voice, semi voice, and non-voice tasks.
• Participate in training to stay informed on standards.
• Effectively prioritize tasks to meet organizational goals.

Call Hiring Managers @ , , , , .