275 Workflow Automation jobs in India
Junior Workflow Automation Engineer
Posted today
Job Viewed
Job Description
Reporting to - Publishing Innovation Lead
About Packt
Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. We are a technical publisher and learning provider with over 400 staff based across the globe, primarily in India and the UK. Our products have global relevance, and our multimedia portfolio includes over 7,000 books, e-books, audiobooks, and video courses.
For more details, visit
Role Overview
Packt is hiring a graduate workflow automation engineer to accelerate adoption of autonomous, agent‑driven processes across every business vertical. By building intelligent AI agents you will free teams to focus on high‑value creative tasks while maintaining responsible, secure and ethical use of large language models. You will collaborate with content, product, marketing and technology stakeholders, owning projects end to end – from discovery through deployment and continuous optimization. Success will be measured by time saved, accuracy gains and user satisfaction scores achieved by your automations.
What You Will Do
• Develop AI‑powered solutions: Design, build, and deploy agents using agentic workflows and LLM APIs to automate and enhance Packt business processes.
• Collaborate with Vertical teams: Partner with Verticals to map processes, surface bottlenecks and deliver tailored AI solutions.
• Develop cross-business perspective: Spend rotation weeks shadowing multiple verticals and roles to ensure agents solve company-wide, not siloed, problems.
• Integrate with existing systems: Connect agents to core platforms such as the CRM, CMS, e‑commerce site, and BI dashboards through robust API integrations and scripting.
• Ensure security, compliance, and responsible AI: Work with the Tech Team to uphold data privacy standards, monitor models for bias and document mitigation strategies.
• Technical problem solving: Debug agent behaviour, profile performance and deliver scalable, fault tolerant solutions alongside the Tech Team.
• Continuous improvement: Track metrics, gather feedback, and iteratively refine prompts, memory, and tool chains to maximize impact.
• Documentation and training: Create clear documentation and training material for fellow Packt employees on effective agent use
Career progression opportunities
• Technical leadership path: Advance into Developer (Platforms team) or Data Analyst roles.
• Cross-functional path: Transition into product management and acquisition (relationship lead), marketing and sales enablement (growth lead) or editorial automation (content engineer), applying your AI expertise to drive innovation. Packt is committed to continuous professional development, helping you turn curiosity into career defining impact
Who You Are
The work we do is fast-paced, demanding, and intellectually challenging. We are looking for dynamic candidates with an interest in technology and in helping tech professionals to learn. You will need strong oral and written communication skills, attention to detail, and excellent organization and time-management skills. You will need to be proactive in troubleshooting and problem-solving, upbeat, enthusiastic, and motivated. You will be a demonstrated self-starter who is focused and calm under pressure.
• Education : Bachelor’s or Master’s degree in computer science, data science, engineering, or a related field.
• Technical skills : Proficiency in Python plus familiarity with AI frameworks, RESTful APIs, and automation scripting. Experience with LLM APIs (, OpenAI API), chatbot prototyping, Power Automate, LangChain, or similar tools is advantageous.
• Practical exposure : Relevant internship, capstone, or hackathon projects that demonstrate building AI, data or automation solutions will count as experience.
• Domain curiosity: Ability to quickly learn how different business functions operate and to propose fit for purpose AI automations.
• Problem solving and drive: Strong analytical skills, a bias for experimentation and a commitment to staying current with AI advances.
• Communication and collaboration: Understand the pain points of each role talking to people. Translate technical concepts to non-technical peers; gather requirements and run training sessions.
• Adaptability and time management: Juggle multiple mini-projects, iterate fast, and thrive amid evolving AI toolchains.
• Ethical and responsible AI mindset : Proactively consider data privacy, bias mitigation, and compliance when designing agents or liaise with the Tech Team to create the right AI solutions.
• Growth mindset: Stay current with LLM/agent advances, experiment with new frameworks, and share learnings across the organization.
• Able to work autonomously and take the initiative: Involves proactively managing tasks, solving problems independently, and driving projects forward without needing constant supervision.
• Critical thinking: Involves the ability to analyse information objectively, evaluate various solutions, and make well-informed decisions to solve problems effectively.
• Teamwork and collaboration: Ability to work effectively with others, sharing ideas, supporting colleagues, and contributing to group efforts to achieve common goals.
• Creativity and innovation: Ability to generate original ideas and develop new solutions that enhance processes, products, or services
Why Work at Packt
We are a global and remote-first business with most of our team based in India and the UK. We recognize how important our people are and acknowledge and support the things that are important to them. Our culture is open and informal and based around learning. We love sharing ideas and we want everyone to feel that they have an input into how the business works. We are a fun place to work but with a focus on performance and personal development providing opportunities for personal growth and career progression. We try to achieve this by:
• Ensuring a positive working environment for all team members, supportive of flexible and remote work.
• Supporting individual development through growth opportunities and internal mobility.
• Encouraging social collaboration within teams and communities and knowledge-sharing.
• Fostering a culture that supports a healthy work-life balance
We focus on the full employee experience. We seek to achieve this by:
• Providing a broad range of benefits and initiatives.
• Advocating a healthy lifestyle where wellbeing is seen as an essential responsibility.
• Celebrating success stories and encouraging peer-to-peer recognition.
• Fostering a culture of self-development.
• Providing a work environment where the best idea wins, and challenges are encouraged
Benefits :
You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
• Bonus scheme
• 5 day working week
• 25 days annual holiday (plus
Workflow Automation - n8n & AI
Posted today
Job Viewed
Job Description
Job Summary
We are seeking a technically proficient n8n Automation & AI Workflow Specialist to lead automation efforts across the real estate and construction sectors. The role involves designing and maintaining scalable n8n workflows, deploying automation on Azure, and integrating with enterprise systems and AI agents. The ideal candidate will drive process efficiency using OCR, AI/LLMs, and real-time communication tools across business units such as CRM, ERP, finance, and site operations.
Must Have Skills (Mandatory)
* 4+ years of hands-on experience with n8n automation and production-grade workflow deployments
* Strong expertise in Azure cloud services (App Services, VMs, Key Vault, Monitoring)
* Deep understanding of REST APIs, OAuth 2.0, Webhooks, JSON/XML handling
* Experience integrating OCR engines (Tesseract, Google Vision, Azure OCR) into automation
* Familiarity with AI/LLM APIs (e.g., OpenAI, Azure OpenAI, LangChain)
* Proven experience with Microsoft Teams, Outlook, and WhatsApp Business API
* Integration knowledge of Salesforce CRM and SAP ERP (BAPI/OData/API) workflows
* Proficiency in JavaScript or Python for customizing n8n logic
* Skilled in modular workflow design, sub-flow reuse, and secure automation practices
Good-to-have Skills (Optional)
* Background in real estate, construction, or infrastructure sectors
* Exposure to automation use cases in site operations, procurement, finance, or CRM
* Experience developing custom n8n nodes or leveraging community plugins
* Familiarity with RPA platforms like Power Automate or UiPath
Qualifications & Experience
* Bachelor’s degree in Computer Science, Information Technology, or related field
* 4+ years of relevant experience in automation, cloud deployments, and workflow orchestration
* Strong documentation and knowledge
Junior Workflow Automation Engineer
Posted today
Job Viewed
Job Description
Reporting to - Publishing Innovation Lead
About Packt
Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. We are a technical publisher and learning provider with over 400 staff based across the globe, primarily in India and the UK. Our products have global relevance, and our multimedia portfolio includes over 7,000 books, e-books, audiobooks, and video courses.
For more details, visit
Role Overview
Packt is hiring a graduate workflow automation engineer to accelerate adoption of autonomous, agent‑driven processes across every business vertical. By building intelligent AI agents you will free teams to focus on high‑value creative tasks while maintaining responsible, secure and ethical use of large language models. You will collaborate with content, product, marketing and technology stakeholders, owning projects end to end – from discovery through deployment and continuous optimization. Success will be measured by time saved, accuracy gains and user satisfaction scores achieved by your automations.
What You Will Do
• Develop AI‑powered solutions: Design, build, and deploy agents using agentic workflows and LLM APIs to automate and enhance Packt business processes.
• Collaborate with Vertical teams: Partner with Verticals to map processes, surface bottlenecks and deliver tailored AI solutions.
• Develop cross-business perspective: Spend rotation weeks shadowing multiple verticals and roles to ensure agents solve company-wide, not siloed, problems.
• Integrate with existing systems: Connect agents to core platforms such as the CRM, CMS, e‑commerce site, and BI dashboards through robust API integrations and scripting.
• Ensure security, compliance, and responsible AI: Work with the Tech Team to uphold data privacy standards, monitor models for bias and document mitigation strategies.
• Technical problem solving: Debug agent behaviour, profile performance and deliver scalable, fault tolerant solutions alongside the Tech Team.
• Continuous improvement: Track metrics, gather feedback, and iteratively refine prompts, memory, and tool chains to maximize impact.
• Documentation and training: Create clear documentation and training material for fellow Packt employees on effective agent use
Career progression opportunities
• Technical leadership path: Advance into Developer (Platforms team) or Data Analyst roles.
• Cross-functional path: Transition into product management and acquisition (relationship lead), marketing and sales enablement (growth lead) or editorial automation (content engineer), applying your AI expertise to drive innovation. Packt is committed to continuous professional development, helping you turn curiosity into career defining impact
Who You Are
The work we do is fast-paced, demanding, and intellectually challenging. We are looking for dynamic candidates with an interest in technology and in helping tech professionals to learn. You will need strong oral and written communication skills, attention to detail, and excellent organization and time-management skills. You will need to be proactive in troubleshooting and problem-solving, upbeat, enthusiastic, and motivated. You will be a demonstrated self-starter who is focused and calm under pressure.
• Education : Bachelor’s or Master’s degree in computer science, data science, engineering, or a related field.
• Technical skills : Proficiency in Python plus familiarity with AI frameworks, RESTful APIs, and automation scripting. Experience with LLM APIs (e.g., OpenAI API), chatbot prototyping, Power Automate, LangChain, or similar tools is advantageous.
• Practical exposure : Relevant internship, capstone, or hackathon projects that demonstrate building AI, data or automation solutions will count as experience.
• Domain curiosity: Ability to quickly learn how different business functions operate and to propose fit for purpose AI automations.
• Problem solving and drive: Strong analytical skills, a bias for experimentation and a commitment to staying current with AI advances.
• Communication and collaboration: Understand the pain points of each role talking to people. Translate technical concepts to non-technical peers; gather requirements and run training sessions.
• Adaptability and time management: Juggle multiple mini-projects, iterate fast, and thrive amid evolving AI toolchains.
• Ethical and responsible AI mindset : Proactively consider data privacy, bias mitigation, and compliance when designing agents or liaise with the Tech Team to create the right AI solutions.
• Growth mindset: Stay current with LLM/agent advances, experiment with new frameworks, and share learnings across the organization.
• Able to work autonomously and take the initiative: Involves proactively managing tasks, solving problems independently, and driving projects forward without needing constant supervision.
• Critical thinking: Involves the ability to analyse information objectively, evaluate various solutions, and make well-informed decisions to solve problems effectively.
• Teamwork and collaboration: Ability to work effectively with others, sharing ideas, supporting colleagues, and contributing to group efforts to achieve common goals.
• Creativity and innovation: Ability to generate original ideas and develop new solutions that enhance processes, products, or services
Why Work at Packt
We are a global and remote-first business with most of our team based in India and the UK. We recognize how important our people are and acknowledge and support the things that are important to them. Our culture is open and informal and based around learning. We love sharing ideas and we want everyone to feel that they have an input into how the business works. We are a fun place to work but with a focus on performance and personal development providing opportunities for personal growth and career progression. We try to achieve this by:
• Ensuring a positive working environment for all team members, supportive of flexible and remote work.
• Supporting individual development through growth opportunities and internal mobility.
• Encouraging social collaboration within teams and communities and knowledge-sharing.
• Fostering a culture that supports a healthy work-life balance
We focus on the full employee experience. We seek to achieve this by:
• Providing a broad range of benefits and initiatives.
• Advocating a healthy lifestyle where wellbeing is seen as an essential responsibility.
• Celebrating success stories and encouraging peer-to-peer recognition.
• Fostering a culture of self-development.
• Providing a work environment where the best idea wins, and challenges are encouraged
Benefits :
You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
• Bonus scheme
• 5 day working week
• 25 days annual holiday (plus
Manager, Marketing Projects & Workflow Automation
Posted 5 days ago
Job Viewed
Job Description
India Marketing COE - The **India Marketing COE** plays a critical role in scaling global marketing efforts by driving operational excellence, execution support, and data-driven insights across key functions. Our team partners closely with global stakeholders to ensure alignment, speed, and impact.
Rubrik is looking for a strategic and results-oriented **Manager** to lead the planning, execution, and optimisation of marketing workflows and strategic initiatives. This leadership role within the Marketing PMO will oversee project delivery, drive operational efficiency, and ensure alignment with broader marketing and business goals. The ideal candidate brings a strong project management foundation, experience in marketing operations and campaign execution, and a proven ability to lead cross-functional teams through complex initiatives.
You'll be a key driver of marketing process excellence, working closely with stakeholders across teams to deliver impactful outcomes. This position will report directly to the Marketing PMO function and will mentor junior team members while fostering a culture of collaboration and accountability.
**What you'll do:**
+ Lead the end-to-end management of marketing projects and workflows, ensuring timely and successful delivery across initiatives.
+ Lead and manage cross-functional marketing teams, including content, web, creative, digital marketing, social media, and email marketing functions to ensure coordinated execution.
+ Serve as a strategic partner to senior marketing stakeholders, identifying process inefficiencies and driving optimisation opportunities.
+ Establish and evolve project management standards, tools, and best practices within the Marketing PMO function (ex: SOP Library, documentation)
+ Build and manage cross-functional relationships to ensure clear communication, alignment, and delivery of marketing objectives.
+ Proactively identify project risks, develop mitigation strategies, and remove roadblocks that impact progress or outcomes.
+ Monitor project performance, generate insights, and present findings to leadership to guide strategic decision-making.
+ Maintain and continuously improve the marketing knowledge base to reinforce process consistency and operational alignment.
+ Lead and coach a team of project coordinators or specialists, fostering professional growth and strong team performance.
+ Create and deliver high-quality reports, dashboards, and presentations to stakeholders and executives.
**Experience you'll need:**
+ **8-10 years** of project management experience, ideally in Marketing & Sales.
+ Minimum **2-4 years of people management experience** , including leading high-performing teams and managing direct reports.
+ Proven experience managing cross-functional marketing teams, including content, web, creative, digital, social media, and email marketing professionals.
+ Strong understanding of marketing operations, tools, and lifecycle workflows; a broad understanding of the overall marketing function is a strong advantage.
+ Highly organised, detail-oriented, and analytical, with a passion for building efficient processes and scalable systems.
+ Excellent leadership, interpersonal, and communication skills; able to influence across levels and functions.
+ Proficient in project management tools such as Asana, JIRA, GSuite; familiarity with marketing automation systems is a plus.
+ Experienced in Agile, Scrum, or other project management methodologies.
+ PMP, CSM, or similar certifications are a strong advantage.
**Location & Work Hours**
+ **Location:** Bengaluru, Karnataka (Hybrid)
+ **Work Hours:** 2 PM - 11 PM IST.
**Join Us in Securing the World's Data**
Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
Linkedin ( | X (formerly Twitter) ( | Instagram ( | Rubrik.com
**Inclusion @ Rubrik**
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
**Our inclusion strategy focuses on three core areas of our business and culture:**
+ Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
+ Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
**Equal Opportunity Employer/Veterans/Disabled**
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
Workflow Automation Engineer (Make.com / n8n)
Posted 11 days ago
Job Viewed
Job Description
Role Description
This is a full-time, on-site role for a Make.com / n8n Automation Specialist located in Rajkot. The Automation Specialist will be responsible for designing, implementing, and maintaining automation workflows. Daily tasks include process automation, troubleshooting issues, developing and executing test cases, and ensuring the quality of automation solutions. The role requires collaboration with various teams to streamline operations and improve efficiencies.
Qualifications
- Strong skills in Process Automation and general Automation
- Hands-on experience working with third-party APIs and external service integrations
- Proficiency in Troubleshooting and Testing cases
- Experience in Quality Assurance
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a team environment
- Relevant certifications in automation tools are a plus
Workflow Automation Engineer (Make.com / n8n)
Posted 4 days ago
Job Viewed
Job Description
Role Description
This is a full-time, on-site role for a Make.com / n8n Automation Specialist located in Rajkot. The Automation Specialist will be responsible for designing, implementing, and maintaining automation workflows. Daily tasks include process automation, troubleshooting issues, developing and executing test cases, and ensuring the quality of automation solutions. The role requires collaboration with various teams to streamline operations and improve efficiencies.
Qualifications
- Strong skills in Process Automation and general Automation
- Hands-on experience working with third-party APIs and external service integrations
- Proficiency in Troubleshooting and Testing cases
- Experience in Quality Assurance
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a team environment
- Relevant certifications in automation tools are a plus
Workflow Automation Engineer (Make.com / n8n)
Posted 11 days ago
Job Viewed
Job Description
This is a full-time, on-site role for a Make.com / n8n Automation Specialist located in Rajkot. The Automation Specialist will be responsible for designing, implementing, and maintaining automation workflows. Daily tasks include process automation, troubleshooting issues, developing and executing test cases, and ensuring the quality of automation solutions. The role requires collaboration with various teams to streamline operations and improve efficiencies.
Qualifications
Strong skills in Process Automation and general Automation
Hands-on experience working with third-party APIs and external service integrations
Proficiency in Troubleshooting and Testing cases
Experience in Quality Assurance
Excellent problem-solving abilities and attention to detail
Ability to work collaboratively in a team environment
Relevant certifications in automation tools are a plus
Be The First To Know
About the latest Workflow automation Jobs in India !
Manager, Marketing Projects & Workflow Automation
Posted today
Job Viewed
Job Description
Job Summary
About the team & role:
India Marketing COE - The India Marketing COE plays a critical role in scaling global marketing efforts by driving operational excellence, execution support, and data-driven insights across key functions. Our team partners closely with global stakeholders to ensure alignment, speed, and impact.
Rubrik is looking for a strategic and results-oriented Manager to lead the planning, execution, and optimisation of marketing workflows and strategic initiatives. This leadership role within the Marketing PMO will oversee project delivery, drive operational efficiency, and ensure alignment with broader marketing and business goals. The ideal candidate brings a strong project management foundation, experience in marketing operations and campaign execution, and a proven ability to lead cross-functional teams through complex initiatives.
You’ll be a key driver of marketing process excellence, working closely with stakeholders across teams to deliver impactful outcomes. This position will report directly to the Marketing PMO function and will mentor junior team members while fostering a culture of collaboration and accountability.
What you'll do:
Experience you’ll need:
Location & Work Hours
Join Us in Securing the World's Data
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
| X (formerly Twitter) | Instagram | Rubrik.com
Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
Workflow Automation Engineer (Make.com / n8n)
Posted today
Job Viewed
Job Description
Role Description
This is a full-time, on-site role for a Make.com / n8n Automation Specialist located in Rajkot. The Automation Specialist will be responsible for designing, implementing, and maintaining automation workflows. Daily tasks include process automation, troubleshooting issues, developing and executing test cases, and ensuring the quality of automation solutions. The role requires collaboration with various teams to streamline operations and improve efficiencies.
Qualifications
- Strong skills in Process Automation and general Automation
- Hands-on experience working with third-party APIs and external service integrations
- Proficiency in Troubleshooting and Testing cases
- Experience in Quality Assurance
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a team environment
- Relevant certifications in automation tools are a plus
Workflow Automation Engineer (Make.com / n8n)
Posted 18 days ago
Job Viewed
Job Description
Role Description
This is a full-time, on-site role for a Make.com / n8n Automation Specialist located in Rajkot. The Automation Specialist will be responsible for designing, implementing, and maintaining automation workflows. Daily tasks include process automation, troubleshooting issues, developing and executing test cases, and ensuring the quality of automation solutions. The role requires collaboration with various teams to streamline operations and improve efficiencies.
Qualifications
- Strong skills in Process Automation and general Automation
- Hands-on experience working with third-party APIs and external service integrations
- Proficiency in Troubleshooting and Testing cases
- Experience in Quality Assurance
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a team environment
- Relevant certifications in automation tools are a plus