242 Workflow Automation jobs in India

Workflow Automation Engineer

Chennai, Tamil Nadu Bold Business

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Job Description

Role Summary:  We’re looking for a proactive, motivated, and tech-savvy developer to join our global remote team.

This role is critical to improving our processes, automating workflows, and integrating systems across the firm.

You’ll work cross-functionally with teams in Sales, Recruiting, Client Delivery, and Operations, helping us scale by reducing manual work and implementing smarter tools.

You’ll lead efforts in system integration, API implementation, workflow optimization, and automation, while supporting our evolving tech stack.

The ideal candidate is a proactive problem-solver who knows how to apply technology to solve complex workflow and business pain points.

This is a high-impact role with long-term visibility, firmwide influence, and room for growth.

About Our Company:   We are a growing BPO (Business Process Outsourcing) company that's redefining how businesses operate.

Our culture is deeply rooted in being tech-forward and savvy, constantly leveraging the latest innovations to deliver exceptional results for our clients.  Key Responsibilities: Process Optimization: Analyze existing workflows, identify inefficiencies, and implement automation or tech solutions to improve performance.

Tech Stack Management: Evaluate, configure, and maintain tools such as CRMs, marketing and data enrichment platforms to ensure seamless integration and usability.

System Integration: Connect various tools and platforms using APIs and integration tools like Zapier , Make , or similar.

API & Automation Development: Develop scripts or use low-code/no-code tools to automate tasks and data transfers.

Data Analysis & Reporting: Build and maintain dashboards, analyze KPIs, and provide actionable business insights.

Technical Support: Act as a technical troubleshooting resource across teams.

Innovation & AI Application: Recommend and apply AI tools and automation to solve operational challenges and enhance workflows.

Cross-Team Collaboration: Communicate effectively with both technical and non-technical teams in a global environment Qualifications:     5–8 years of experience in business operations, sales/marketing support, or similar tech-enabled roles.

Strong background in Python, Java, APIs , and web scraping tools.

Experience using integration platforms like Zapier , Make , or similar.

Proven technical aptitude and interest in discovering new software and automation tools.

Strong data skills – analyzing trends, building dashboards, generating reports.

Excellent written and verbal English communication.

Strong troubleshooting and problem-solving abilities.

Familiarity with CRMs, marketing automation, and project management tools.

Bachelor's degree in Computer Science, Information Technology, Business , or a related field.

Self-starter attitude with the ability to thrive in a team-oriented remote environment What We Offer:   Competitive Pay and Benefits  Work with cutting-edge sales technology and help shape our evolving tech stack Thrive in a fast-paced, supportive global remote team with real work-life balance Join a culture that values your contributions and gives you the tools to succeed Play a key role in sales operations—your impact on company growth will be visible Be part of an innovative team that constantly learns, adapts, and tackles new challenges (Bold Business recruiters always use a “@ boldbusiness.com ” email address and/or from our Applicant Tracking System, JazzHR.

Any variation of this email domain should be considered suspicious.

Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.) #LI-REMOTE Powered by JazzHR

This advertiser has chosen not to accept applicants from your region.

Workflow Automation - n8n & AI

Hyderabad, Andhra Pradesh ECS | Enterprise Change Specialists

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Job Summary

We are seeking a technically proficient n8n Automation & AI Workflow Specialist to lead automation efforts across the real estate and construction sectors. The role involves designing and maintaining scalable n8n workflows, deploying automation on Azure, and integrating with enterprise systems and AI agents. The ideal candidate will drive process efficiency using OCR, AI/LLMs, and real-time communication tools across business units such as CRM, ERP, finance, and site operations.


Must Have Skills (Mandatory)

* 4+ years of hands-on experience with n8n automation and production-grade workflow deployments

* Strong expertise in Azure cloud services (App Services, VMs, Key Vault, Monitoring)

* Deep understanding of REST APIs, OAuth 2.0, Webhooks, JSON/XML handling

* Experience integrating OCR engines (Tesseract, Google Vision, Azure OCR) into automation

* Familiarity with AI/LLM APIs (e.g., OpenAI, Azure OpenAI, LangChain)

* Proven experience with Microsoft Teams, Outlook, and WhatsApp Business API

* Integration knowledge of Salesforce CRM and SAP ERP (BAPI/OData/API) workflows

* Proficiency in JavaScript or Python for customizing n8n logic

* Skilled in modular workflow design, sub-flow reuse, and secure automation practices


Good-to-have Skills (Optional)

* Background in real estate, construction, or infrastructure sectors

* Exposure to automation use cases in site operations, procurement, finance, or CRM

* Experience developing custom n8n nodes or leveraging community plugins

* Familiarity with RPA platforms like Power Automate or UiPath


Qualifications & Experience

* Bachelor’s degree in Computer Science, Information Technology, or related field

* 4+ years of relevant experience in automation, cloud deployments, and workflow orchestration

* Strong documentation and knowledge transfer capabilities

* Ability to troubleshoot and optimize complex workflows using n8n’s native tools and community resources

This advertiser has chosen not to accept applicants from your region.

Camunda Workflow Automation Expert

Pune, Maharashtra Vodafone

Posted today

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Job Description

**Description**:

- Demonstrates a good understanding of procedures and concepts through extensive experience and advices the execution of IT Development plans through the provision of advice and execution of administrative activities;
- Effectively interacts with colleagues through development activities enabling achievement of the IT strategy;
- Supports the team for the evaluation of Request for Proposal (RFPs) in project delivery. Ensures solving problems, analysis and interpretation of differing situations in order to identify, search and select the best solution;
- Uses communication skills to exchange ideas and information in a concise and logical way to provide technological support of demand management during concept and solution design phases and change requests;
- Maintains strong relations with relevant stakeholders, to include Architects, Solution Designers, project team and vendors;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Skills**:

- MicroServices and APIs_FRHR
- Digital Experience Platforms
- Coding
- DevOps
- Security
- Cloud_FRHR
- Change and Adaptability
- Testing and Evaluation
- Software Engineering
- Continuous Integration and Delivery (CI/CD)
- Data Analytics and Insights
- Agile
- System, Service and Solution Design and Development
This advertiser has chosen not to accept applicants from your region.

BMC Atrium Workflow Automation Engineer

Hyderabad, Andhra Pradesh Talent Worx

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Job Description

BMC Atrium Workflow Automation Engineer

Requirements

Job Description:

We are seeking a skilled BMC Atrium Workflow Automation Engineer . The ideal

candidate will be responsible for designing, implementing, and maintaining BMC

Atrium workflow automation solutions. The candidate should have a strong

understanding of BMC Atrium CMDB, Atrium Orchestrator, and other related BMC

technologies.

Responsibilities:

- Design, develop, and implement BMC Atrium workflow automation solutions to

meet business requirements

- Collaborate with cross-functional teams to gather requirements and design efficient

workflow automation processes

- Configure and customize BMC Atrium CMDB and Atrium Orchestrator to automate

IT processes

- Provide technical expertise and support for BMC Atrium workflow automation

initiatives

- Troubleshoot and resolve issues related to BMC Atrium workflow automation

solutions

- Document workflows, processes, and configurations

Requirements:

- 3-4 year experience in designing and implementing BMC Atrium workflow

automation solutions

- Strong knowledge of BMC Atrium CMDB, Atrium Orchestrator, and related BMC

technologies

- Proficiency in  PowerShell, Python, or Shell scripting , xml, JavaScript, SQL and

webservice

- Experience with IT service management and IT operations management

- Excellent problem-solving and communication skills

- BMC Atrium certifications are a plus

This advertiser has chosen not to accept applicants from your region.

Camunda Workflow Automation Expert(Sm)

Pune, Maharashtra Vodafone

Posted today

Job Viewed

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Job Description

**Description**:

- Uses best practice knowledge to support the future capabilities for the IT development function;
- Assists, advises and contributes to developing strategic IT Development standards;
- Works effectively with colleagues through development activities enabling achievement of the IT strategy;
- Contributes to delivery of development activities in line with the business brief and SLAs;
- Supports the team for the evaluation of Request for Proposal (RFPs) in project delivery. Ensures solving problems, analysis and interpretation of differing situations in order to identify, search and select the best solution;
- Understands the business needs and provides technological support of demand management during concept and solution design phases and change requests;
- Maintains strong relations with relevant stakeholders, to include Architects, Solution Designers, project team and vendors;
- May provide informal guidance to junior staff.

**Skills**:

- MicroServices and APIs_FRHR
- Digital Experience Platforms
- Coding
- DevOps
- Security
- Cloud_FRHR
- Change and Adaptability
- Testing and Evaluation
- Software Engineering
- Continuous Integration and Delivery (CI/CD)
- Data Analytics and Insights
- Agile
- System, Service and Solution Design and Development
This advertiser has chosen not to accept applicants from your region.

(M)camunda Workflow Automation Expert

Pune, Maharashtra Vodafone

Posted today

Job Viewed

Tap Again To Close

Job Description

**Description**:

- Demonstrates a good understanding of procedures and concepts through extensive experience and advices the execution of IT Development plans through the provision of advice and execution of administrative activities;
- Effectively interacts with colleagues through development activities enabling achievement of the IT strategy;
- Supports the team for the evaluation of Request for Proposal (RFPs) in project delivery. Ensures solving problems, analysis and interpretation of differing situations in order to identify, search and select the best solution;
- Uses communication skills to exchange ideas and information in a concise and logical way to provide technological support of demand management during concept and solution design phases and change requests;
- Maintains strong relations with relevant stakeholders, to include Architects, Solution Designers, project team and vendors;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Skills**:

- MicroServices and APIs_FRHR
- Digital Experience Platforms
- Coding
- DevOps
- Security
- Cloud_FRHR
- Change and Adaptability
- Testing and Evaluation
- Software Engineering
- Continuous Integration and Delivery (CI/CD)
- Data Analytics and Insights
- Agile
- System, Service and Solution Design and Development
This advertiser has chosen not to accept applicants from your region.

Staff Engineer - Workflow & Business Process Automation (BPA)

Haryana, Uttar Pradesh American Express

Posted today

Job Viewed

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Job Description

**Description**
**You Lead the Way. We've Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
**How will you make an impact in this role?**
Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform, delivering process discovery and mining technology products, and providing innovative solutions to support professional services engagements.
**Key Responsibilities**
+ 25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.
+ Design and lead solutions that provide frameworks, interfaces, and services that can be extended and reused across one or more portfolios.
+ Ensure architecture is consistent with enterprise architecture standards, guidelines and principles.
+ Work with engineering teams to ensure that implementations are aligned with the Technical Platform's Blueprint specifications and roadmaps.
+ Meaningful contribution to technology direction, develop architecture and influence implementation to gain measurable business improvements.
+ Regularly work with other functional teams' leadership and engineers to align and use solutions across multiple platforms.
+ Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.
+ Identify and take on complex and/or broad-ranging problems and issues.
+ Interact with business partners to better understand their objectives and help them understand the technical landscape.
+ Extend business product innovation through the introduction, adoption and implementation of technology.
**Minimum Qualifications**
+ 10 years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.
+ Bachelor's degree in computer science, computer science engineering, or related field required; advanced degree preferred.
+ Advanced knowledge within several architectural disciplines with deep understanding of relevant supporting architecture domains (business, data, application, technical, integration, security, etc.) to support the advancement of business products
+ Routinely creates and drives adoption of technology strategy, introducing new and impactful technologies based on research and demonstrating viability through POC efforts
+ Ability to deliver and adapt solution architecture to meet broader needs of the enterprise, solving unrivaled problems that span multiple technology platforms. Solutions are highly availabile used multiple availability zones and operate at global enterprise scale.
+ Able to lead efforts in the prevention, diagnosis, and resolution of system outages as an authority in the underlying architecture
+ Knowledge and/or experience in technology architecture - containers, servers, networks, databases, messaging middleware, cloud management with demonstrable knowledge of at least one public cloud provider.
+ Recent experience in COTS product evaluation and buy/build analysis.
+ Engineering mindset with ability to write/read/debug code, regardless of language; Java/Python/ReactJS preferred
+ Cooperation and collaboration with architects and other specialists across multiple organizations.
+ Knowledge and/or experience with case management, work management, business rules, and process automations.
+ Knowledge and/or experience with business/technology automation, process mining and discovery.
+ Experience in solutions related to big data ecosystems as applied to reporting, analytics and AI/ML use cases
**Preferred Qualifications**
+ Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect, pre-sales engineering, professional services or managed service provider.
+ Exposure and experience with AI - predictive, generative, and agentic
+ Full understanding of and ability to implement service-oriented architecture, microservices architecture, serverless architecture, etc. including design principles, execution patterns and performance optimization.
+ Extensive experience with producing and consuming services through enterprise-grade APIs or used high-throughput messaging technologies.
+ Advanced channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media.
**Qualifications**
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technology
**Primary Location:** India-Karnataka-Bengaluru Urban
**Other Locations:** India-Haryana-Gurgaon, India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25006879
This advertiser has chosen not to accept applicants from your region.
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Staff Engineer - Workflow & Business Process Automation (BPA)

Karnataka, Karnataka American Express

Posted today

Job Viewed

Tap Again To Close

Job Description

**Description**
**You Lead the Way. We've Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
**How will you make an impact in this role?**
Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform, delivering process discovery and mining technology products, and providing innovative solutions to support professional services engagements.
**Key Responsibilities**
+ 25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.
+ Design and lead solutions that provide frameworks, interfaces, and services that can be extended and reused across one or more portfolios.
+ Ensure architecture is consistent with enterprise architecture standards, guidelines and principles.
+ Work with engineering teams to ensure that implementations are aligned with the Technical Platform's Blueprint specifications and roadmaps.
+ Meaningful contribution to technology direction, develop architecture and influence implementation to gain measurable business improvements.
+ Regularly work with other functional teams' leadership and engineers to align and use solutions across multiple platforms.
+ Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.
+ Identify and take on complex and/or broad-ranging problems and issues.
+ Interact with business partners to better understand their objectives and help them understand the technical landscape.
+ Extend business product innovation through the introduction, adoption and implementation of technology.
**Minimum Qualifications**
+ 10 years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.
+ Bachelor's degree in computer science, computer science engineering, or related field required; advanced degree preferred.
+ Advanced knowledge within several architectural disciplines with deep understanding of relevant supporting architecture domains (business, data, application, technical, integration, security, etc.) to support the advancement of business products
+ Routinely creates and drives adoption of technology strategy, introducing new and impactful technologies based on research and demonstrating viability through POC efforts
+ Ability to deliver and adapt solution architecture to meet broader needs of the enterprise, solving unrivaled problems that span multiple technology platforms. Solutions are highly availabile used multiple availability zones and operate at global enterprise scale.
+ Able to lead efforts in the prevention, diagnosis, and resolution of system outages as an authority in the underlying architecture
+ Knowledge and/or experience in technology architecture - containers, servers, networks, databases, messaging middleware, cloud management with demonstrable knowledge of at least one public cloud provider.
+ Recent experience in COTS product evaluation and buy/build analysis.
+ Engineering mindset with ability to write/read/debug code, regardless of language; Java/Python/ReactJS preferred
+ Cooperation and collaboration with architects and other specialists across multiple organizations.
+ Knowledge and/or experience with case management, work management, business rules, and process automations.
+ Knowledge and/or experience with business/technology automation, process mining and discovery.
+ Experience in solutions related to big data ecosystems as applied to reporting, analytics and AI/ML use cases
**Preferred Qualifications**
+ Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect, pre-sales engineering, professional services or managed service provider.
+ Exposure and experience with AI - predictive, generative, and agentic
+ Full understanding of and ability to implement service-oriented architecture, microservices architecture, serverless architecture, etc. including design principles, execution patterns and performance optimization.
+ Extensive experience with producing and consuming services through enterprise-grade APIs or used high-throughput messaging technologies.
+ Advanced channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media.
**Qualifications**
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technology
**Primary Location:** India-Karnataka-Bengaluru Urban
**Other Locations:** India-Haryana-Gurgaon, India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25006879
This advertiser has chosen not to accept applicants from your region.

Staff Engineer - Workflow & Business Process Automation (BPA)

Bengaluru, Karnataka AMEX

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Work Location Options:

Hybrid

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

How will you make an impact in this role?

Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform, delivering process discovery and mining technology products, and providing innovative solutions to support professional services engagements.

Key Responsibilities

  • 25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.
  • Design and lead solutions that provide frameworks, interfaces, and services that can be extended and reused across one or more portfolios.
  • Ensure architecture is consistent with enterprise architecture standards, guidelines and principles.
  • Work with engineering teams to ensure that implementations are aligned with the Technical Platforms Blueprint specifications and roadmaps.
  • Meaningful contribution to technology direction, develop architecture and influence implementation to gain measurable business improvements.
  • Regularly work with other functional teams' leadership and engineers to align and use solutions across multiple platforms.
  • Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.
  • Identify and take on complex and/or broad-ranging problems and issues.
  • Interact with business partners to better understand their objectives and help them understand the technical landscape.
  • Extend business product innovation through the introduction, adoption and implementation of technology.
  • Minimum Qualifications

  • 10+ years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.
  • Bachelors degree in computer science, computer science engineering, or related field required; advanced degree preferred.
  • Advanced knowledge within several architectural disciplines with deep understanding of relevant supporting architecture domains (business, data, application, technical, integration, security, etc.) to support the advancement of business products
  • Routinely creates and drives adoption of technology strategy, introducing new and impactful technologies based on research and demonstrating viability through POC efforts
  • Ability to deliver and adapt solution architecture to meet broader needs of the enterprise, solving unrivaled problems that span multiple technology platforms. Solutions are highly availabile used multiple availability zones and operate at global enterprise scale.
  • Able to lead efforts in the prevention, diagnosis, and resolution of system outages as an authority in the underlying architecture
  • Knowledge and/or experience in technology architecture containers, servers, networks, databases, messaging middleware, cloud management with demonstrable knowledge of at least one public cloud provider.
  • Recent experience in COTS product evaluation and buy/build analysis.
  • Engineering mindset with ability to write/read/debug code, regardless of language; Java/Python/ReactJS preferred
  • Cooperation and collaboration with architects and other specialists across multiple organizations.
  • Knowledge and/or experience with case management, work management, business rules, and process automations.
  • Knowledge and/or experience with business/technology automation, process mining and discovery.
  • Experience in solutions related to big data ecosystems as applied to reporting, analytics and AI/ML use cases
  • Preferred Qualifications

  • Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect, pre-sales engineering, professional services or managed service provider.
  • Exposure and experience with AI predictive, generative, and agentic
  • Full understanding of and ability to implement service-oriented architecture, microservices architecture, serverless architecture, etc. including design principles, execution patterns and performance optimization.
  • Extensive experience with producing and consuming services through enterprise-grade APIs or used high-throughput messaging technologies.
  • Advanced channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media.
  • We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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    This advertiser has chosen not to accept applicants from your region.

    Staff Engineer - Workflow & Business Process Automation (BPA)

    Bengaluru, Karnataka American Express

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    You Lead the Way. We’ve Got Your Back.

    With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

    At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    Join Team Amex and let's lead the way together.

    As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

    The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

    How will you make an impact in this role?

    Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform, delivering process discovery and mining technology products, and providing innovative solutions to support professional services engagements.

    Key Responsibilities

  • 25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.
  • Design and lead solutions that provide frameworks, interfaces, and services that can be extended and reused across one or more portfolios.
  • Ensure architecture is consistent with enterprise architecture standards, guidelines and principles.
  • Work with engineering teams to ensure that implementations are aligned with the Technical Platform’s Blueprint specifications and roadmaps.
  • Meaningful contribution to technology direction, develop architecture and influence implementation to gain measurable business improvements.
  • Regularly work with other functional teams' leadership and engineers to align and use solutions across multiple platforms.
  • Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.
  • Identify and take on complex and/or broad-ranging problems and issues.
  • Interact with business partners to better understand their objectives and help them understand the technical landscape.
  • Extend business product innovation through the introduction, adoption and implementation of technology.
  • Minimum Qualifications

  • 10+ years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.
  • Bachelor’s degree in computer science, computer science engineering, or related field required; advanced degree preferred.
  • Advanced knowledge within several architectural disciplines with deep understanding of relevant supporting architecture domains (business, data, application, technical, integration, security, etc.) to support the advancement of business products
  • Routinely creates and drives adoption of technology strategy, introducing new and impactful technologies based on research and demonstrating viability through POC efforts
  • Ability to deliver and adapt solution architecture to meet broader needs of the enterprise, solving unrivaled problems that span multiple technology platforms. Solutions are highly availabile used multiple availability zones and operate at global enterprise scale.
  • Able to lead efforts in the prevention, diagnosis, and resolution of system outages as an authority in the underlying architecture
  • Knowledge and/or experience in technology architecture – containers, servers, networks, databases, messaging middleware, cloud management with demonstrable knowledge of at least one public cloud provider.
  • Recent experience in COTS product evaluation and buy/build analysis.
  • Engineering mindset with ability to write/read/debug code, regardless of language; Java/Python/ReactJS preferred
  • Cooperation and collaboration with architects and other specialists across multiple organizations.
  • Knowledge and/or experience with case management, work management, business rules, and process automations.
  • Knowledge and/or experience with business/technology automation, process mining and discovery.
  • Experience in solutions related to big data ecosystems as applied to reporting, analytics and AI/ML use cases
  • Preferred Qualifications

  • Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect, pre-sales engineering, professional services or managed service provider.
  • Exposure and experience with AI – predictive, generative, and agentic
  • Full understanding of and ability to implement service-oriented architecture, microservices architecture, serverless architecture, etc. including design principles, execution patterns and performance optimization.
  • Extensive experience with producing and consuming services through enterprise-grade APIs or used high-throughput messaging technologies.
  • Advanced channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media.
  • We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities
  • American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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