5 Zoho One Setup Customisation jobs in India

Role Overview

We are seeking a Zoho One Implementation Expert who will take ownership of our existing Zoho setup, continuously improve it, and ensure it serves as the backbone for scaling our business. You will be responsible for enhancing workflows, creating impactful dashboards, implementing automations, and integrating AI tools to boost team productivity and business performance.

You will also guide and mentor a small internal tech team and collaborate with external consultants/vendors where required.

Key Responsibilities

• Optimize and enhance our Zoho One ecosystem (CRM, Books, Creator, Analytics, Cliq, and other apps).
  

• Design and implement automated workflows that reduce manual effort and improve efficiency.
  

• Build and maintain role-based dashboards and reports for individuals, teams, departments, and management.
  

• Work on custom app development in Zoho Creator using Deluge scripting.
  

• Integrate Zoho with AI tools and external applications to enable smarter decision-making.
  

• Manage and mentor a small internal tech team to deliver high-quality Zoho solutions.
  

• Liaise with external consultants/vendors for advanced customizations and integrations.
  

• Collect requirements from business teams, translate them into technical solutions, and ensure timely delivery .
  

• Run continuous improvement sprints to evolve systems and processes.
  

• Proven hands-on expertise with Zoho One suite (CRM, Books, Creator, Analytics, Cliq).
  

• Strong knowledge of Deluge scripting, workflow automation, and Zoho Creator app building .
  

• Experience in Zoho Analytics dashboards and reporting .
  

• Familiarity with API & integrations (Zoho Flow, webhooks, external tools).
  

• Understanding of business process mapping across Sales, Finance, and Operations.
  

• Exposure to AI/automation tools and ability to integrate them with Zoho.
  

• Project management ability to prioritize, deliver, and document solutions.
  

• Strong problem-solving skills, ownership mindset, and continuous learning attitude.
  

• Direct impact on company-wide efficiency and growth.
  

• Work on end-to-end Zoho & AI implementations , not just admin tasks.
  

• Leadership exposure by reporting directly to the Founder & CEO.
  

• Be part of a fast-growing company with a clear A-Team culture : ownership, growth mindset, customer centricity, and continuous improvement.
  

Duratuf has exported to 61+ countries and is on a mission to scale rapidly by building an A-Team . We already use Zoho One extensively across Sales, Finance, Operations, and Support. Now, we want to take our digital transformation further by optimizing Zoho One, automating processes, and applying AI to accelerate growth .

Role Overview

We are looking for a Head of IT & AI (Zoho One) who will lead our digital transformation journey. This senior role is responsible for optimizing Zoho One , implementing AI-driven automation , and delivering actionable dashboards & insights to help the company grow faster. You will manage a small internal tech team and collaborate with external consultants/vendors when needed.

This is a high-impact role reporting directly to the Founder & CEO. The right candidate will combine deep Zoho expertise , business process knowledge , and execution leadership to ensure technology truly accelerates growth.

• Own and optimize the Zoho One ecosystem (CRM, Books, Creator, Analytics, Cliq, and other apps) to ensure maximum adoption and efficiency.
  

• Design and deploy role-based dashboards and reports for individuals, teams, departments, and company leadership.
  

• Identify opportunities to automate workflows and implement AI-driven solutions (using Zoho AI and integrations with external AI tools).
  

• Manage and grow a 2–3 member internal tech team , setting clear KPIs and ensuring timely project delivery.
  

• Collaborate with and manage external consultants/vendors with defined SLAs for advanced customizations and integrations.
  

• Partner with business functions to understand requirements and translate them into effective technology solutions.
  

• Drive a culture of continuous improvement through quarterly system upgrades, feedback loops, and impact-driven enhancements.
  

• Proven expertise in Zoho One ecosystem (especially CRM, Books, Creator, Analytics, Cliq).
  

• Strong business process understanding with ability to map workflows into Zoho.
  

• Hands-on experience in automation and AI integrations .
  

• Track record of leading teams and mentoring junior tech talent.
  

• Excellent project management and execution skills .
  

• Strong problem-solving ability with a growth mindset .
  

• Cultural alignment with Duratuf values: Ownership, Continuous Improvement, Customer Centricity, and Growth-mindset .
  

• Be part of a company that is building an A-Team with clear growth opportunities.
  

• Direct impact on company-wide efficiency, profitability, and scalability.
  

• Freedom to design and implement digital transformation initiatives with leadership support.
  

• Work at the intersection of business, technology, and AI , driving meaningful innovation.
  

Duratuf is on a mission to build an A-Team that drives scale, efficiency, and profitability. We are already leveraging Zoho One extensively across the company and now want to take our systems and digital transformation to the next level by maximizing automation, actionable insights, and AI.

Role Overview

We are looking for a Head of IT & AI (Zoho One) who will lead our digital transformation journey. This senior role is responsible for optimizing Zoho One , implementing AI-driven automation , and delivering actionable dashboards & insights to help the company grow faster. You will manage a small internal tech team and collaborate with external consultants/vendors when needed.

This is a high-impact role reporting directly to the Founder & CEO. The right candidate will combine deep Zoho expertise , business process knowledge , and execution leadership to ensure technology truly accelerates growth.

• Own and optimize the Zoho One ecosystem (CRM, Books, Creator, Analytics, Cliq, and other apps) to ensure maximum adoption and efficiency.
  

• Design and deploy role-based dashboards and reports for individuals, teams, departments, and company leadership.
  

• Identify opportunities to automate workflows and implement AI-driven solutions (using Zoho AI and integrations with external AI tools).
  

• Manage and grow a 2–3 member internal tech team , setting clear KPIs and ensuring timely project delivery.
  

• Collaborate with and manage external consultants/vendors with defined SLAs for advanced customizations and integrations.
  

• Partner with business functions to understand requirements and translate them into effective technology solutions.
  

• Drive a culture of continuous improvement through quarterly system upgrades, feedback loops, and impact-driven enhancements.
  

• Proven expertise in Zoho One ecosystem (especially CRM, Books, Creator, Analytics, Cliq).
  

• Strong business process understanding with ability to map workflows into Zoho.
  

• Hands-on experience in automation and AI integrations .
  

• Track record of leading teams and mentoring junior tech talent.
  

• Excellent project management and execution skills .
  

• Strong problem-solving ability with a growth mindset .
  

• Cultural alignment with Duratuf values: Ownership, Continuous Improvement, Customer Centricity, and Growth-mindset .
  

• Be part of a company that is building an A-Team with clear growth opportunities.
  

• Direct impact on company-wide efficiency, profitability, and scalability.
  

• Freedom to design and implement digital transformation initiatives with leadership support.
  

• Work at the intersection of business, technology, and AI , driving meaningful innovation.
  

Duratuf is on a mission to build an A-Team that drives scale, efficiency, and profitability. We are already leveraging Zoho One extensively across the company and now want to take our systems and digital transformation to the next level by maximizing automation, actionable insights, and AI.