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Manager, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Join us in unlocking infinite opportunity in Mastercard’s Corporate Solutions organization!
Overview
In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.
The Mastercard Commercial Card Platform, Smart Data, enables issuers and end corporate clients to manage their commercial card programs. It is the single-entry point to features and functions such as virtual payments, data integrations, account management, transaction reconciliation and reporting.
About the Role
We are looking for a visionary Product Manager with expertise in Data Science and Business Intelligence (BI) to lead our future-oriented product strategy. This role goes beyond traditional reporting, focusing on crafting and executing a BI and data science roadmap that delivers market-differentiating analytics solutions to our B2B clients. If you have a proven record in data-driven product development and a passion for leveraging advanced analytics to unlock insights, we’d love to talk.
Responsibilities
• Define and Drive Product Vision: Develop and own a strategic roadmap for data science and BI offerings. Collaborate closely with leadership to align the product vision with broader company goals.
• Market Research & Competitive Analysis: Stay abreast of the latest BI and data science trends, tools, and methodologies. Conduct market analysis to identify opportunities and innovative use cases.
• Customer Engagement: Work with clients to understand pain points and insights needs, translating these into actionable product features. Emphasize personalized, actionable intelligence for B2B partners, such as issuers and corporate credit clients.
• Cross-Functional Collaboration: Coordinate with engineering, data science, and design teams to ensure product delivery meets customer needs. Oversee product execution from ideation to launch, ensuring timely releases and high-quality features.
• Data Science Strategy: Collaborate with data science teams on advanced analytics solutions (e.g., trend analysis, predictive models, user-defined events (UDEs)). Help the team develop data models and algorithms that provide forward-looking insights.
• BI Expertise: Guide the development of BI tools, including self-service and collaborative reporting, trend dashboards, and industry-standard metrics that cater to both high-level summaries and deep dives.
• Operational Excellence: Collaborate on CI/CD pipelines for continuous improvement and support product quality through automation, health checks, and monitoring.
• Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
• Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
• Leverage the Mastercard “Studio” framework to manage the delivery of ongoing innovation and enhancements to focus Products
• Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
• Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time
• Partner with cross-functional teams in the development of business requirements to achieve Product objectives
Qualifications
• Education: Bachelors in a relevant field (e.g., Computer Science, Data Science, Engineering, Business); Master’s preferred.
• Experience: 10+ years as a Product Manager with a focus on BI and data science. Experience in B2B, fintech, or SaaS industries is highly desirable.
• Technical Expertise: Proficient in data science and BI platforms such as Tableau, Power BI, Looker, and familiarity with SQL, Python, and data engineering workflows.
• Analytical Skills: Strong quantitative skills with the ability to interpret and build upon statistical analyses, data modelling, and analytics.
• Communication & Leadership: Excellent verbal and written communication skills, with the ability to present insights and recommendations to executive stakeholders. Experience working cross-functionally with engineering, analytics, and design teams.
• Experience working in payment industry is strongly encouraged.
• Can deliver high quality products/services in a high growth environment where priorities shift rapidly
• Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams
• Comprehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Innovative Mindset: A proactive and growth-oriented mindset to drive innovation and stay ahead of industry trends.
Why Join Us?
• Impact: Lead transformative projects that directly impact the business intelligence and data science landscape for top-tier clients.
• Growth: Join a forward-thinking team with ample opportunities for professional development.
• Culture: Be part of a dynamic, inclusive work environment that values creativity, diversity, and collaboration.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Specialist, EGS Revenue and Sales Operations-1
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, EGS Revenue and Sales Operations-1 Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Support contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
• Support customer readiness with contractual obligations pertaining to customer onboarding and maintenance tasks (e.g. customer set up, customer updates, pricing changes)
• Perform data analysis, research trends, identify issues and follow up on or brainstorm resolutions
• Coordinate with sales, business development, finance, legal, MCBS, technical, and product business units to ensure revenue processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Support opportunities for process optimization and implement improvements
• Research and resolve production billing issues and incidents against contractual obligations; coordinate cross functional resolution meetings (i.e. MCBS, Technology, Account teams, etc)
• Maintain desktop procedures and documentation of financial and business processes
• Provide reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
• Bachelor’s degree in Business, Accounting, Finance or related discipline
• 1–3 years of experience in finance, revenue operations, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Strong analytical skills and ability to interpret contract terms
• Proficient with Excel (VBA skills will be an advantage) and adept to learn new tools
• Solid verbal and written communication skills
• Flexible, organized and able to perform efficiently under tight deadlines
- Enthusiastic, hands on, proactive, able to work well independently and in teams
- Strong work ethic, takes initiative and is result oriented
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical Mastercard Payment Gateway Services provides an end-to-end Omni-Channel gateway solution for merchants, payment facilitators and acquiring banks. Our goal is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering best-in-class experiences across both online and in-person commerce. We aim to establish Mastercard Payment Gateway Services (MPGS) as the preferred platform for acceptance.The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Managers, Solution Architects, and development teams to identify & elaborate technical requirements that meet product business requirements. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.
Key Responsibilities
• Work with internal / external stakeholders to clarify, understand, gather and document detailed product requirements which should be implemented
• Produce written documentation of the client’s business, functional and non-functional requirements
• Prepare system analysis of business requirements (use cases, activity diagrams, interface specifications)
• Technical analysis of product or application to ensure that business and functional requirements can be met.
• Actively participate in solution design discussions for small to medium complexity initiatives
• Prioritize and identify cross domain / application / system enhancements
• Identify key dependencies and knock-on impacts of new development work
• Collaborate with development team on software designs
• Act as a liaison and key communication bridge between the development and business teams
• Act as a technical consultant for Product team during design, development & implementation of new products/services
• Lead review sessions of functional & technical requirements & maintain relevant documentation including internal knowledge base
All about you
• Experience in product, program, or service management with a technology focus.
• Skilled in organizing and aligning customer activities with product development roadmaps.
• Proficient in defining and structuring customer objectives, goals, strategies, and success metrics.
• Experienced in facilitating both technical and non-technical virtual workshops, trainings, and problem-solving sessions to identify product requirements & convert them in system requirements.
• Adept at translating customer use cases into actionable, testable backlog items and managing their prioritization.
• Strong understanding of technologies, architectural design, and product features that support customer needs; able to contribute meaningfully to technical discussions and strategy.
• Proven track record of delivering end-to-end software changes or customer onboarding experiences with a focus on learning outcomes and continuous improvement.
• Hands-on experience in API development.
• High-energy, detail-oriented, and proactive, with the ability to manage competing demands independently.
• Demonstrates strong initiative and self-motivation, with a readiness to embrace challenging opportunities.
• Excellent verbal and written communication skills, with strong collaboration, relationship-building, and organizational abilities.
• Solid technical knowledge and capability
• Comfortable working at a detailed level with interface specifications & doing related data mappings to and from APIs
• Collaboration & thoughtful risk-taking mindset
• Willingness to learn and get stuck in
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud Job SummaryMastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard’s mission to power an inclusive, digital economy.
___
Key Responsibilities
• Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
• Facilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
• Conduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
• Create and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
• Collaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
• Run Epic refinement sessions and support PI slotting and project planning.
• Monitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
• Build iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
• Develop strategic business cases and ROM estimates for transformation initiatives.
___
Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
• Proven ability to lead in a matrixed environment with autonomy.
• Strong problem-solving skills using both quantitative and qualitative methods.
• Experience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
• Proficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
• Familiarity with AI/ML technologies.
• Ability to use data and metrics to support assumptions and business cases.
• Knowledge of the financial services industry, especially retail banking and payments.
___
Preferred Qualifications
• Advanced degree in a technical or business discipline.
• Experience with Aha! and product scorecard frameworks.
• Strong communication and stakeholder management skills.
• Experience in strategic planning and OKR lifecycle management.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical Marketing Technology Solutions (MarTS) is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand. We are a part of the Corporate Technology Solutions Group Mastercard Technology business unit that powers the customer technology backbone of Mastercard. MarTS operates at the center of marketing, business, product, and technology, and brings to life marketing strategies and helps to pave the way for new ones that power our growth. This product manager would be focused on supporting our Marketing Operations business partners, helping to drive the roadmap and product backlog for our instance of Salesforce Marketing Cloud. The ideal candidate has a strong background in managing Salesforce, capturing and prioritizing product requirements and leading migrations to ensure seamless integrations.Senior Product Manager - Technical would be responsible for the following activities:
• Defines roadmap objectives, derived from business needs, regional market opportunities, and technology trends
• Using the Working Backwards method, decomposing business requirements and customer experiences into features and user stories that drive the product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind business requirements
• Effectively articulating requirements with engineering teams and business partners
• Acts as the voice of the business customer and accountable for the product roadmap
Responsibilities
• Coordinates across stakeholders to collect and identify feature-level development opportunities
• Elicits and decomposes business requirements into user stories and technical requirements
• Contributes to defining the product roadmap, prioritizing the backlog while defining the acceptance criteria for user stories
• Recommends trade-off decisions on product features /backlog items based on data/insights
• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by engineering teams
• Makes use of user research, metrics and competitive analysis to understand the product and business needs and to inform the backlog
• Coordinates with interdependent teams on product requirements
• Works closely with design on the user experience
• Continuously monitors feature development adjusting throughout implementation as needed
• Reviews product demo against acceptance criteria for the feature set
• Prepares launches and monitors product performance, adoption, and operational health for feature sets
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the product features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
All About You
• Passion for marketing and driving customer impact
• A curious problem-solver, who uses both quantitative and qualitative methods to inform decision making
• Ability to collaborate with cross functional teams such as engineering, design, and internal business stakeholders
• Ability to articulate requirements to engineering teams
• Influence skills to drive results
• Experience in product management and creating features that make an impact
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Sr Specialist, EGS Revenue and Sales Operations-2
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr Specialist, EGS Revenue and Sales Operations-2 Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Focus contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
• SME performing complex onboarding, configuration and maintenance deliverables to support customer readiness (e.g. customer set up, updates, pricing changes) with cross functional teams
• Analyse performance data, research trends, recognize issues and follow up on or identify resolutions
• Align with sales, finance, legal, MCBS, technical, and business units to ensure revenue assurance and processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements
• Research and resolve production billing issues and incidents; coordinate meetings between Technology, MCBS, finance and account teams to resolve open issues
• Create and maintain desktop procedures and adhere to controls around revenues and collections
• Perform routine training to internal teams on billing related topics
• Documentation of financial and business processes throughout the group of companies
• Create reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support for Finance, Tax and treasury activities as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
• Bachelor’s degree in Business, Accounting, Finance or related discipline
• 3–6 years of experience in revenue operations, finance, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Ability to interpret contract terms, strong verbal and written communication skills
• Experience supporting process improvement initiatives and develop procedures for implementation
• Sound project management and organizational skills
• Strong analytical skills and proficient with Excel ( VBA skills will be an advantage )
• Problem solver, results oriented, innovative and strong work ethic
• Flexible and able to perform efficiently under tight deadlines
• Enthusiastic, hands on, proactive, able to work well independently and in teams
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Quality Assurance Manager Content & Platform Quality ManagerIntroduction:
We are hiring a Content & Platform Quality Manager to act as the guardian of quality and consistency across our MBI platform. The role combines content governance, process definition, and quality reviews, with potential to expand over time as our governance needs evolve.
The Mastercard Business Intelligence (MBI) Platform is a global gateway to business insights, thought leadership, and data visualization tools—leveraging clients’ portfolio data. It unifies access to over 30 Mastercard Services solutions through a seamless, personalized user experience. Like a marketplace, users can explore, subscribe to, and interact with services available in their region via a single access point.
Role Overview:
The Content & Platform Quality Manager is responsible for ensuring the overall quality and consistency of the platform through both functional/business testing and content audits. The role includes:
Defining and implementing quality standards, processes, and governance frameworks.
Conducting content quality reviews to guarantee clarity, accuracy, and alignment with MBI standards (UX design, content).
Acting as the governance / control point for published content, ensuring consistency across pages and compliance with standards.
Designing and executing UAT by coordinating acceptance reviews, tracking issues, and working with the platform team throughout release cycles.
Producing quality reports and dashboards to monitor issues, ensure timely resolution and keep stakeholders aligned.
Collaborating closely with UX, product, and platform teams to address issues, propose improvements, and maintain high-quality standards.
Skills:
Quality reviews & validation: ability to coordinate UAT, track issues, and follow up on resolutions.
Content auditing: skilled at reviewing copy and structure for clarity, accuracy, and user comprehension.
Process definition & governance: capacity to establish and maintain quality standards and workflows.
Reporting & communication: able to prepare clear updates and communicate issues effectively to stakeholders.
UX & design awareness: familiarity with design guidelines and ability to apply them consistently.
Cross-functional collaboration: experience working with multiple stakeholders, such as more technical teams, UX, and product teams.
Attention to detail & organization: strong focus on accuracy, structure, and consistency across deliverables.
Qualifications
Bachelor’s or master’s degree in Business, Economics, Digital Communications, Engineering or related fields (if combined with governance/operations experience).
5+ years of experience in content/ platform quality management, governance, or digital operations.
Proven ability to design and implement processes that improve quality and consistency.
Excellent problem-solving, analytical, and organizational skills.
Strong communication and stakeholder management skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Global Product Commercialization
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Global Product Commercialization OverviewThis Product Management role will lead the product sales and expansion function for Operational Reports. This person will own the Sales P&L of one of the 5 regions and will also lead a team of ACS resources to oversee key activities including developing the Sales Pipeline, exploring new short-term and long-term white-space opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and getting customer feedback to influence product roadmaps.
This individual will partner closely with other members of the Global Product Management team to ensure product commercialization plans are reflected in the product roadmap.
Role
• Lead a large ACS team to ensure successful commercialization of products – maximizing customer value and revenue
• Identify new whitespaces of growth
• Pursue strategic product partnerships internally and externally to accelerate time to market for revenue growth opportunities
• Explore pricing strategies that enable sales with clear value quantification while helping with sustainable revenue growth
• Monitor and analyze product adoption and usage trends and develop comprehensive approaches to engage customers in partnership with regional teams
• Develop comprehensive KPIs to track commercialization success and partner with development teams to build tools/capabilities to automate tracking
• Build market / customer specific commercial constructs beyond standard go-to-market to serve customer needs
• Develop customer value narratives based on product value propositions and customer case studies
• Partner with region teams to develop sales training materials and conduct trainings
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve commercialization goals
All About You
• 3+ years of product management experience focused on go-to-market, distribution, pricing, and other commercial activities in technology and data solutions. Payments / financial services industry experience is required.
• Strong customer focus and commercial mindset
• Experience commercializing APIs and AI-based products is highly preferred
• Proven ability to define and execute bold, forward-looking product strategies that drive business transformation
• Analytical, solutions-oriented skillset with the ability to drive customer sales
• Strategic mind set to solve complex and ambiguous problems
• Keen understanding of competitive offerings and payment industry trends
• Proven track record collaborating in cross-functional teams
• Highly organized and able to deal with multiple and competing priorities
• Bachelor’s degree in business or relevant experience; MBA a plus
• Extensive experience in strategy consulting or product commercialization
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Specialist, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management Our PurposeMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
We’re looking for a Specialist, Product Management, for the Expense Management product within the Corporate Solutions business unit. In Mastercard Corporate Solutions we are focused on making payments smarter, and businesses stronger. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.
Primary Responsibilities
In this position, you will:
- Support Product Roadmap Execution: Assist in the execution of the product roadmap by contributing to discovery, delivery, and prioritization activities. Help ensure alignment with strategic goals through collaboration with cross-functional teams.
- Conduct Product Analysis & Generate Insights: Perform quantitative and qualitative analyses to uncover trends, user needs, and opportunities for improvement. Translate findings into actionable insights to support product decisions.
- Assist in Market & User Research: Help gather and synthesize market, user, and competitive data to inform product strategy. Stay informed about relevant industry trends and customer feedback.
- Collaborate Across Teams: Work closely with product managers, engineering, design, and other stakeholders to ensure shared understanding of product goals and requirements.
- Document Product Requirements: Draft and maintain clear Product Requirement Documents (PRDs), user stories, and acceptance criteria. Ensure documentation is up-to-date and accessible to relevant teams.
- Monitor Product Performance: Track product performance metrics and user feedback post-launch. Help identify areas for enhancement and support continuous improvement efforts.
- Facilitate Agile Processes: Participate in sprint planning, backlog refinement, and daily stand-ups. Support the product manager in ensuring smooth execution of agile ceremonies.
- Communicate Clearly: Share updates, findings, and documentation in a clear and concise manner to ensure alignment across stakeholders.
- Learn & Grow: Engage in continuous learning through available development resources to build product management skills and domain expertise.
- Demonstrate Mastercard Way Behaviors: Uphold Mastercard Way behaviors in all interactions with customers and internal stakeholders.
All About You
The ideal candidate for this position should:
- Be curious and proactive in understanding customer needs and product performance.
- Have experience working with cross-functional teams, especially engineering and design.
- Be comfortable working with data to support decision-making and insight generation.
- Be a clear communicator, both verbally and in writing.
- Be organized and detail-oriented, with a focus on execution and follow-through.
- Be eager to learn and grow within a product management career path.
We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Director, Product Manager Data Connectivity
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Manager Data Connectivity OverviewThe Open Finance Data Access team is looking for a Director, Connectivity Quality & Optimization to drive our customer experience strategy forward by enabling us to provide best in class financial data connectivity to our customers. The ideal candidate is passionate about open banking, highly motivated, a strategic thinker, and has a strong understanding of measuring, monitoring, and optimizing connectivity to data sources. This leader will play a critical role in ensuring the quality and reliability of our data connectivity, enhancing customer trust and satisfaction.
Role
In this analytical and executional role, you will:
• Lead a team focused on optimizing financial data connectivity, quality and the resulting customer experience.
• Develop, implement and manage observability frameworks to measure and monitor the health of data connections and app registration flows.
• Drive initiatives to improve FI coverage data accuracy and batch aggregation performance.
• Oversee tactical efforts such as connectivity migration, testing, and quality validation for FI integrations.
• Maintain and evolve the mapping of data provider integrations to our platform, including data fields, token lifespans, and other key attributes.
• Collaborate with engineering and product teams to resolve connectivity issues and enhance platform resilience.
• Champion a customer-first mindset in all aspects of connectivity optimization.
All About You
The ideal candidate for this position should:
• Be deeply passionate about open banking and the future of financial data access.
• Possess strong analytical and problem-solving skills with a strategic mindset.
• Demonstrate expertise in API connectivity, data aggregation, and observability practices.
• Be an effective communicator, capable of translating technical issues into business impact and vice versa.
• Experience with financial data providers and aggregation platforms.
• Familiarity with OAuth flows and legacy authentication mechanisms.
• Knowledge of data quality frameworks and monitoring tools.
• Ability to navigate complex technical ecosystems and drive cross-functional alignment.
• Lead with empathy, clarity, and a focus on team development and collaboration.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.