345 Jobs in Bilari

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
As Product Manager, you will :
●You willstart with owning a small module,responsible forthe entire lifecycle of the productstarting from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
●Working with other PMs, Senior PMs, to create a cross platform productstrategy, giving you an early exposure of other products in Sprinklr.
●Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
●Use product usage data to understand customer pain points and recommend possible solutions to the product team
●Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
●Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
Required Skills:
●Hands on to analyze data quickly to reach relevant insights and understand client needs and map them to concrete solutions
● Should have 3-4 years of work experience.
●Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
●Skilled at working effectively with cross functional teams in a matrix organization
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Do you have a passion for business efficiencies whether it be through process optimization or the use of modern stack technologies? Are you looking for ways to drive additional value for the enterprise? The Finance Automation COE team is responsible for identifying and delivering results on highly critical projects and initiatives leveraging process automation and the use of advanced technologies.
We are looking for someone who is collaborative and passionate about transforming processes using new and emerging technologies and the drive to solve difficult business issues.
This position is responsible for leading and motivating a diverse team of India-based automation specialists accountable for delivering against a pipeline of process improvements that have been identified from the Finance Organization. Responsibilities include leading the assessment of opportunities, aligning with Process Owners and driving results using existing and new capabilities, while ensuring that all compliance, audit and legal requirements are adhered to. This position is also responsible for developing a collaborative and effective business relationship with various business and technical partners and will be tasked with working with partners across all Finance functions to support the implementation of the organization's automation goals. A strong focus on process optimization Finance Domain knowledge and driving results is required.
**Key Accountabilities:**
+ Enhance the process for identifying, analyzing, and prioritizing new process opportunities, and assessing automation feasibility
+ Management of Finance automation roadmap, driving accountability across stakeholders in Technology and Finance functions (Controllership, Business CFO, Corporate Planning, Tax and Treasury), from ideation through implementation
+ Educating stakeholders across Finance on automation capabilities and future opportunities
+ Collaborate and discuss strategy with Enterprise Process Automation groups for standardization and applicability of solutions
+ Implementing Process Automation communication plan to ensure all requestors/stakeholders are updated on status
+ Responsible for maintaining automation solution documentation including all associated system controls
+ Problem solving issues that arise during development, collaborating with stakeholders to resolve, and providing timely responses and solutions as required
+ Envision and define the evolving future state of Finance process automation products and services, focusing on deployments that deliver strong business value in the shortest amount of time
+ Optimize delivery by leveraging the existing suite of tools available including learning from prior deployments
+ Driving both quantitative and qualitative benefit by eliminating repetitive manual processes and repurpose skilled resources across the Finance organization
+ Partner with the Technologies organization on enhancements to various enterprise capabilities, Oracle EBS (GL, SL. HFR. HFM. DRM), eDocumentum, Enterprise Balance & Control Application, IRIS Reconciliations, various others.
+ Other duties as required
**Minimum Qualifications**
+ Proven experience leading a local team with global responsibilities
+ Strong working knowledge of automation capabilities and techniques, including OCR, RPA, NLP, NLG, Machine Learning and Workflow based logic
+ 5 years of substantial business process improvement experience
+ Proven ability to influence without authority working with difficult stakeholders
+ Proven ability to work independently with ambiguity driving technical implementations
+ Demonstrated strategic thought leadership; ability to assess business objectives/strategies and define/implement appropriate strategies
+ Innovative mindset with a track record in the successful delivery and support of improving existing processes with the use of technology
+ Excellent communication and written skills, with the ability to present technical details to a non-technical audience
+ 5 years of strong working knowledge of agile methodologies, an ability to coordinate multiple priorities at once and an ability to work in a dynamic, time-critical environment
+ Historical background in driving reengineering and in delivering automation capabilities and large technology programs
+ Proven ability to build and leverage relationships and influence and inspire key partners to drive collaboration and alignment
+ Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges
+ Experienced leader with strong ability to coach, engage, develop and provide feedback to team members
+ Indirectly lead and motivate others to work through complexity and road-blocks to drive results
+ Proactive and collaborative work style
+ Strong executive presence and comfort presenting to all levels of the organization
**Preferred Qualifications**
+ Emerging Techology experience in assessing and implementing new solutions
+ 2 years' experience in other AI tools critical - Generative AI, Agentic AI
+ Knowledge of Rally, Jira, Confluence and other project management and productivity tools.
+ 10 years knowledge of Finance Domain including Tax, Treasury, Finance Operations, Management Reporting, Regulatory Reporting and strong Control & Compliance background
+ Knowledge of enterprise capabilities, Oracle EBS (GL, SL. HFR. HFM. DRM), eDocumentum, Enterprise Balance & Control, IRIS Reconciliations, various others.
+ Bachelor's degree or equivalent in related field
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Finance
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:** 25015359

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The objective of the GS Control Management Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.
GS Control Management is looking for a Testing Analyst responsible for performing testing and driving controls across GS processes as a member of the testing team. This group performs research-based monitoring of processes across all GS functional areas & markets to identify and remediate misconduct.
**The GS Control Management Testing Analyst will:**
+ Perform Control Management Testing activities for across testing formats like RBST, PBST, Conduct Risk etc. within required timelines
+ Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as well as our company policies
+ Review and enhance policies and procedures for accuracy and clarity in execution
+ Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps
+ Develop solutions with peers, leaders and assigned business partners to close identified gaps
+ Regularly review processes and procedures for effective controls
+ Identify opportunities for enhancements and challenge the status quo
**Required Qualifications:**
+ Exhibits strong proficiency in both written and verbal communication.
+ Bachelor's degree or equivalent in any stream from renowned University
+ Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively (BU-SPECIFIC)
+ Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus
+ Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines
+ Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment
**Preferred Qualification** **s:**
+ Knowledge/Experience in travel industry will be an added advantage
+ 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Bachelor's degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Supporting identification of operational risks throughout business processes and systems
+ Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
+ Supporting independent control monitoring, including identification of control improvements
+ Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
+ Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
ORMCM
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25010903

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**Business Overview:**
Global Commercial Services (GCS) is the global leader in providing payments & financing solutions for small, medium and large businesses.
To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives, setting businesses priorities, and driving strategic growth opportunities to accelerate revenue growth. The OpEx CoE team is passionate about providing a consistent & standardized Financial/OpEx reporting mechanism for GCS leaders, enabling timely identification of risks and opportunities and agile reinvestments across the organization.
**Purpose of the Role:**
This role will support GCS Opex CoE team in driving consistent Opex management processes and reporting leveraging Tableau Dashboards. The candidate will assist in optimizing results analysis, financial planning, and ongoing Risk & Opportunities processes through continuous automation and digitization.
**Responsibilities:**
The role will entail the following responsibilities:
+ Design, develop and deliver Tableau Dashboard solutions to weave a story with available data - Keeping in mind the objective behind the visualization and different ways the data should be looked at to infer insights!
+ Lead publishing of detailed OpEx results (Financial and Headcount view) within GCS OpEx Dashboard for GCS Sr. Leadership
+ Connect data from different sources into the visualization tool e.g. flat files, internet, database connections
+ Ensure that all deadlines are continually met and adequate controls are maintained over the processes to ensure integrity of the information
**Must haves- Required Skills**
+ Good analytical and problem-solving skills
+ Data Interpretation, visualization and reporting
+ Hands-on experience with Tableau Desktop Certified Professional, Tableau Developer, Tableau Prep
+ Strong communication, Interpersonal and presentation skills
+ Ability to learn quickly and work independently with complex, unstructured initiatives
+ Ability to challenge the status quo and drive innovation
+ Advanced MS office suites such as Excel and PowerPoint
**Preferred - Good to Have Skills**
+ Knowledge of Programming Languages (SQL, Python)
+ Analytical mindset on how to leverage Big Data platform for sourcing, extracting data requirements for various data analytics needs; familiarity with creating or working with simple database objects like tables and views is a plus.
+ Basic understanding of financial domain
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Finance
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:** 25011913

**Requisition ID: 286291**
+ **Relocation Authorized: None**
+ **Telework Type: Part-Time Telework**
+ **Work Location: New Delhi**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
# Job Summary:
+ The ServiceNow Business Analyst will participate in capturing and validating business processes, analyzing stakeholder requirements, and project planning.
# Major Responsibilities:
+ Form a partnership with the business stakeholders to deeply understand their processes.
+ Collect, review, analyze, and manage business, user and system requirements from internal stakeholders to create clear, concise, and correct user stories.
+ Bridge the gap between business and technology ensuring common understanding and alignment of business / technology including functional (for business needs) and non-functional requirements (quality attributes, scalability, interfaces, constraints, etc.)
+ Convey business requirements and design concepts with models such as gap analysis, use cases, prototypes, etc. as appropriate.
+ Create, refine, and maintain functional requirements/user stories/use cases and associated deliverables process flows, test cases, etc. to meet development and stakeholder needs.
+ Provide project management support using accepted project management processes, tools, and techniques.
+ Manage and / or execute the UAT process by performing smoke testing, test case validation, and obtaining business approvals on UAT for scheduled deployments.
+ Contribute in a collaborative way to the team with information-sharing and cooperation.
# Education and Experience Requirements:
**BASIC QUALIFICATIONS:**
+ Post-secondary degree or diploma in Commerce / Business Administration, Applied/Computer Science, Engineering, or another related equivalent.
+ Fluent in ServiceNow or Service Management technology
+ Strong knowledge of project and software development methodologies / techniques
+ Proficiency in capturing and documenting business requirements, functional specifications, test scenarios/scripts, data models and business procedures
+ Strong process flow and diagramming skills (Visio application)
+ Solid presentation, facilitation, interview, and workshop skills
# PREFERRED JOB KNOWLEDGE/QUALIFICATIONS:
We look for the following attributes in our successful candidates:
+ The ability to work on multiple projects at the same time and under tight deadlines.
+ The ability to navigate ambiguity, overcome confusion, and simplify complex situation.
+ Experience creating and delivery of training materials.
+ Experience with testing including the use of Quality Centre
+ Creative thinkers who take initiative and are capable of building, launching, and managing projects/programs that drive results for our customers.
+ Problem solvers with the ability to analyze and prioritize to meet the client's business objectives.
# Required Knowledge and Skills:
**PREFERRED JOB KNOWLEDGE/QUALIFICATIONS:**
We look for the following attributes in our successful candidates:
+ Strong critical thinking and problem-solving skills
+ Strong communication skills - verbal, written, listening and presentation.
+ Agile and innovative individuals who can manage in an environment of change and ambiguity to help us take bold and strategic moves in this rapidly evolving environment.
+ Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward.
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of engineers and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at bechtel.com/total-rewards.
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
Deliver Value: Be able to deliver on, and communicate the value associated with the
customer's investment in Sprinklr solutions through the Sprinklr platform to guarantee
retention & customer growth.
- Drive Adoption: Drive adoption and usage of new products and features across
multiple business units, teams, and markets within a single customer.
- Establish Relationships: Establish and nurture relationships built on trust with every
new customer, develop client and agency champions, and identify key stakeholders.
- Strategic Business Partner: Become your customer's day-to-day strategic advisor
who understands their business challenges and can communicate the positive
business outcomes of working with Sprinklr
Ensure that every customer derives the most value possible from the platform leading
to retention and business expansion.
- Identify, comprehend and clearly articulate customers' requirements to generate an
end-to-end solution to their business challenges.
- Develop a deep understanding of customer needs and tie them to specific Sprinklr
use cases, product features, benefits and value propositions.
- Analyze and elevate customer's consumption of contract, adoption of the product and
generation of upsell or cross-sell.
- Act as day-to-day contact for stakeholders in brand, agencies and for System
Administrators.
- Assist world's leading brands and their agencies in seamlessly building social media
campaigns & process-flows mapped to their business needs, through Sprinklr.
- Identify platform gaps, and optimization opportunities; designing and configuring the
appropriate solutions so client expectations regarding platform use-cases and
functionalities are fulfilled.
- Provide oversight on any additional enablement of the software deployment to be in
line with current architecture and future client needs or business requirements.
- Proactively identify opportunities to improve operational efficiencies and find suitable
entities which could benefit from utilising AI to drive greater ROI.
- Establish and nurture senior level relationships built on trust, develop client champions
and identify key stakeholders.
- Capture development areas for product improvement and collaborate with product
managers and engineering for necessary corrective actions.
- Actively make sure you are knowledgeable on native channel's products package.
- Work with clients to improve the social service itself and its alignment with the client's
core business.
- Provide on-going training support and ad hoc training sessions to always keep
customers educated on Sprinklr's know-hows.
- Actively make sure that you are knowledgeable on all Sprinklr software products.
Who You Are & What Makes You Qualified
- 4+ years of experience in account management at a brand, agency or tech company.
- Experience in web technologies, CRM or SaaS platforms and digital marketing
experience across social platforms.
- Strong product acumen & evangelization experience with the aptitude to learn new
products.
- Excellent written and verbal communication skills. Multilingual skills (Spanish,
Portuguese, or others) would be a plus.
- Analytical mind-set with attention to detail along with excellent problem-solving and
critical-thinking skills.
- Ability to think independently and learn as a member of a team.
- Ability to identify and clearly articulate issues clients are facing and capability of
devising & implementing their solutions.
- Ability to work in a highly challenging & competitive environment while delivering high
quality of customer service.
- Ability to work effectively under tight deadlines and juggle several assignments &
projects simultaneously, while maintaining high standard of excellence.
- Intrinsically motivated to tackle unique client use cases, passion to solve business
challenges and commitment to client delight.
- Ability to interpret industry trends across different verticals & lines of businesses.
- Ability to operate in an autonomous way, engage with stakeholders across the globe
and lead customers through change management.
- Advanced analytical skills with proven competency in data tools & methodologies.
- Ability to collate, harmonise and visualise data and present the statistical merit in a
business case.
- Industry specific knowledge across different verticals or lines of business preferred.
- Demonstrated experience with, and a passion for, the social technology universe (i.e.,
Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, Snapchat, TikTok).
- Direct experience in working with a social media management software is preferred.
- Strong time management skills including the ability to prioritize tasks and maintain
accurate time tracking for billing purposes
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Technology Vendor Management (TVM) team provides strategic management of technology vendor engagement to ensure high value services are being delivered to American Express. This person will support Vendor Analysis and proactively manage the vendor data in partnership with the US colleagues, providing strategic management of technology vendor engagements. Support any Global projects and process improvement/automation initiatives. This role is responsible for ensuring:
+ Billing Validation of Technology vendor invoices as per approved contract/ SOW ensuring timely payout, including review & dispute resolution with Vendors/ Internal teams
+ Ensure timely & accurate booking of accruals and other accounting entries in partnership with Technology Controllership
+ Support procurement of Technology assets & services
+ Drive/Support continuous process improvement & automation 
+ Issue management and contractual management
+ Provide local support for audits, both by AXP Internal audit, and external government agencies, regarding vendor companies and AXP. Ensure Vendor's compliance to India Contract Labour (Regulation and Abolition) Act
+ Take over any new additional responsibility assigned from time to time and handle any cross functional activities assigned within the team
+ Relationship management with GCO, Tax, Controllership, GSM and Vendor partners
**Minimum Qualifications**
+ Minimum of 5 years of relevant work experience in Invoice payments / Financial/Data analytics / Contract management, preferably in IT services 
+ Masters in Business Administration
**Preferred Qualifications**
+ Chartered Accountant or Equivalent
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:** 25014734

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We're looking for a Site Reliability/Application Support Engineers (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance.
This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You'll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications.
**Qualifications**
+ BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 6-10 years of work experience in DevOps/SRE.
+ Experience in Genesys Engage (PureEngage), Genesys Cloud (PureCloud) or Genesys PureConnect.
+ Good understanding of VoIP, SIP protocols and telephony infrastructure.
+ Ability to analyze Genesys logs (SIP, T-Server logs, Interaction, WDE) to identify issues.
+ Good understanding of call flows, IVR scripting (Genesys Composer, SCXML) and routing logic.
+ Configuring and troubleshooting Genesys reports (GCXI, Infomart, Pulse).
+ Analytical knowledge and exposure on root cause identification using analyzer tools like Kazimir, MyZamir and Speechminer.
+ Experience with Oracle, SQL Server or PostgresSQL for configuration and troubleshooting.
+ Strong understanding of TCP/IP, SIP and RTP.
+ Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage
+ Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc.
+ Knowledge on Unix shell scripting, PERL or Python programming is preferred
+ Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs)
+ Hands on experience on configuring Splunk, Grafana dashboards, etc.
+ Good understanding of Linux OS internals, performance tools, Core commands, security etc.
+ Exposure to enterprise platform migration from dedicated to cloud environment is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:** 25014230

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
From building next-generation apps and microservices in Kotlin to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.
**Join Team Amex and let's lead the way together.**
The position of Senior Engineer will join a dynamic and growing team within the GRCT organization at American Express, which has a keen focus on platform modernization, bringing to life the newest technology stacks to solve ongoing needs of the business as well as compliance against global regulatory requirements.
The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.  They will provide Service Now experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget.
The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers:
+ Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
+ Completes technology/implementation design documentation.
+ Provides estimates for design, build, test, and implementation phases.
+ Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.
+ Assists with updates to program specification/implementation documentation.
+ Works with scrum team to prepare configurations for production.
+ Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy.
+ Raises issues, provides feedback, and proposes changes to implementation specifications.
+ Provides consultation to product owners with recommendations to drive their requirements to success.
+ Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change
+ Active participant in a scrum team, applying agile principals and tools including Rally.
Minimum Qualifications:
+ 5 years hands-on experience in Service Now including Integrated Risk Management (IRM) solutions/components
+ Overall 7-10 years of development experience, preferably full stack development experience.
+ Hold Service Now Certified System Administrator credentials
+ BS or MS Degree in Computer Science, Computer Engineering, or other technology fields
+ Working knowledge of GCP
+ Typically has prior technology experience of systems analysis/programming.
+ Experience building/implementing JS utilities
+ Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
+ Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
+ Conceptual architecture knowledge.
+ An understanding of GRC/IRM industry trends
+ Excellent written and verbal communication skills proven by the ability to present complicated technology solutions to multiple audiences, from engineers to Senior leaders.
+ 5 years Agile experience as well as hands on Scaled Agile Framework experience.
+ Machine Learning or Generative AI knowledge is a plus, not required.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Karnataka-Bengaluru Urban
**Other Locations:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25008149