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Manager, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Join us in unlocking infinite opportunity in Mastercard’s Corporate Solutions organization!
Overview
In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.
The Mastercard Commercial Card Platform, Smart Data, enables issuers and end corporate clients to manage their commercial card programs. It is the single-entry point to features and functions such as virtual payments, data integrations, account management, transaction reconciliation and reporting.
About the Role
We are looking for a visionary Product Manager with expertise in Data Science and Business Intelligence (BI) to lead our future-oriented product strategy. This role goes beyond traditional reporting, focusing on crafting and executing a BI and data science roadmap that delivers market-differentiating analytics solutions to our B2B clients. If you have a proven record in data-driven product development and a passion for leveraging advanced analytics to unlock insights, we’d love to talk.
Responsibilities
• Define and Drive Product Vision: Develop and own a strategic roadmap for data science and BI offerings. Collaborate closely with leadership to align the product vision with broader company goals.
• Market Research & Competitive Analysis: Stay abreast of the latest BI and data science trends, tools, and methodologies. Conduct market analysis to identify opportunities and innovative use cases.
• Customer Engagement: Work with clients to understand pain points and insights needs, translating these into actionable product features. Emphasize personalized, actionable intelligence for B2B partners, such as issuers and corporate credit clients.
• Cross-Functional Collaboration: Coordinate with engineering, data science, and design teams to ensure product delivery meets customer needs. Oversee product execution from ideation to launch, ensuring timely releases and high-quality features.
• Data Science Strategy: Collaborate with data science teams on advanced analytics solutions (e.g., trend analysis, predictive models, user-defined events (UDEs)). Help the team develop data models and algorithms that provide forward-looking insights.
• BI Expertise: Guide the development of BI tools, including self-service and collaborative reporting, trend dashboards, and industry-standard metrics that cater to both high-level summaries and deep dives.
• Operational Excellence: Collaborate on CI/CD pipelines for continuous improvement and support product quality through automation, health checks, and monitoring.
• Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
• Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
• Leverage the Mastercard “Studio” framework to manage the delivery of ongoing innovation and enhancements to focus Products
• Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
• Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time
• Partner with cross-functional teams in the development of business requirements to achieve Product objectives
Qualifications
• Education: Bachelors in a relevant field (e.g., Computer Science, Data Science, Engineering, Business); Master’s preferred.
• Experience: 10+ years as a Product Manager with a focus on BI and data science. Experience in B2B, fintech, or SaaS industries is highly desirable.
• Technical Expertise: Proficient in data science and BI platforms such as Tableau, Power BI, Looker, and familiarity with SQL, Python, and data engineering workflows.
• Analytical Skills: Strong quantitative skills with the ability to interpret and build upon statistical analyses, data modelling, and analytics.
• Communication & Leadership: Excellent verbal and written communication skills, with the ability to present insights and recommendations to executive stakeholders. Experience working cross-functionally with engineering, analytics, and design teams.
• Experience working in payment industry is strongly encouraged.
• Can deliver high quality products/services in a high growth environment where priorities shift rapidly
• Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams
• Comprehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Innovative Mindset: A proactive and growth-oriented mindset to drive innovation and stay ahead of industry trends.
Why Join Us?
• Impact: Lead transformative projects that directly impact the business intelligence and data science landscape for top-tier clients.
• Growth: Join a forward-thinking team with ample opportunities for professional development.
• Culture: Be part of a dynamic, inclusive work environment that values creativity, diversity, and collaboration.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Specialist, EGS Revenue and Sales Operations-1
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, EGS Revenue and Sales Operations-1 Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Support contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
• Support customer readiness with contractual obligations pertaining to customer onboarding and maintenance tasks (e.g. customer set up, customer updates, pricing changes)
• Perform data analysis, research trends, identify issues and follow up on or brainstorm resolutions
• Coordinate with sales, business development, finance, legal, MCBS, technical, and product business units to ensure revenue processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Support opportunities for process optimization and implement improvements
• Research and resolve production billing issues and incidents against contractual obligations; coordinate cross functional resolution meetings (i.e. MCBS, Technology, Account teams, etc)
• Maintain desktop procedures and documentation of financial and business processes
• Provide reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
• Bachelor’s degree in Business, Accounting, Finance or related discipline
• 1–3 years of experience in finance, revenue operations, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Strong analytical skills and ability to interpret contract terms
• Proficient with Excel (VBA skills will be an advantage) and adept to learn new tools
• Solid verbal and written communication skills
• Flexible, organized and able to perform efficiently under tight deadlines
- Enthusiastic, hands on, proactive, able to work well independently and in teams
- Strong work ethic, takes initiative and is result oriented
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical Mastercard Payment Gateway Services provides an end-to-end Omni-Channel gateway solution for merchants, payment facilitators and acquiring banks. Our goal is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering best-in-class experiences across both online and in-person commerce. We aim to establish Mastercard Payment Gateway Services (MPGS) as the preferred platform for acceptance.The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Managers, Solution Architects, and development teams to identify & elaborate technical requirements that meet product business requirements. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.
Key Responsibilities
• Work with internal / external stakeholders to clarify, understand, gather and document detailed product requirements which should be implemented
• Produce written documentation of the client’s business, functional and non-functional requirements
• Prepare system analysis of business requirements (use cases, activity diagrams, interface specifications)
• Technical analysis of product or application to ensure that business and functional requirements can be met.
• Actively participate in solution design discussions for small to medium complexity initiatives
• Prioritize and identify cross domain / application / system enhancements
• Identify key dependencies and knock-on impacts of new development work
• Collaborate with development team on software designs
• Act as a liaison and key communication bridge between the development and business teams
• Act as a technical consultant for Product team during design, development & implementation of new products/services
• Lead review sessions of functional & technical requirements & maintain relevant documentation including internal knowledge base
All about you
• Experience in product, program, or service management with a technology focus.
• Skilled in organizing and aligning customer activities with product development roadmaps.
• Proficient in defining and structuring customer objectives, goals, strategies, and success metrics.
• Experienced in facilitating both technical and non-technical virtual workshops, trainings, and problem-solving sessions to identify product requirements & convert them in system requirements.
• Adept at translating customer use cases into actionable, testable backlog items and managing their prioritization.
• Strong understanding of technologies, architectural design, and product features that support customer needs; able to contribute meaningfully to technical discussions and strategy.
• Proven track record of delivering end-to-end software changes or customer onboarding experiences with a focus on learning outcomes and continuous improvement.
• Hands-on experience in API development.
• High-energy, detail-oriented, and proactive, with the ability to manage competing demands independently.
• Demonstrates strong initiative and self-motivation, with a readiness to embrace challenging opportunities.
• Excellent verbal and written communication skills, with strong collaboration, relationship-building, and organizational abilities.
• Solid technical knowledge and capability
• Comfortable working at a detailed level with interface specifications & doing related data mappings to and from APIs
• Collaboration & thoughtful risk-taking mindset
• Willingness to learn and get stuck in
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager - Technical - CI/CD; Microservices, AI models, Cloud Job SummaryMastercard is seeking a strategic and technically adept Principal Product Manager to join the AIDPE group within Services. This role is pivotal in driving technology transformation initiatives by integrating cross-functional expertise across Architecture, Engineering, Technical Program Management, and Finance. The ideal candidate will define vision, establish OKRs, and develop actionable roadmaps that align with Mastercard’s mission to power an inclusive, digital economy.
___
Key Responsibilities
• Lead strategic technology transformation business cases in collaboration with Architecture, Engineering, TPMs, and Finance.
• Facilitate OKR definition workshops and manage the full OKR lifecycle using Aha!
• Conduct innovation sessions aligned to OKRs; apply prioritization frameworks and develop solution whitepapers.
• Create and manage Aha! Initiatives and EPICs to deliver iteratively against OKRs.
• Collaborate with Engineering PMTs for Epic elaboration, feature breakdown, and roadmap refinement.
• Run Epic refinement sessions and support PI slotting and project planning.
• Monitor delivery progress, manage risks, and ensure value realization through demos, UAT, and feedback loops.
• Build iterative solution delivery roadmaps and align scope and schedules with Mastercard Technology.
• Develop strategic business cases and ROM estimates for transformation initiatives.
___
Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent experience.
• Proven ability to lead in a matrixed environment with autonomy.
• Strong problem-solving skills using both quantitative and qualitative methods.
• Experience in agile delivery methodologies (Scrum, Kanban) and CI/CD.
• Proficiency in cloud technologies (IaaS, PaaS, serverless), microservices, NoSQL databases, and distributed systems.
• Familiarity with AI/ML technologies.
• Ability to use data and metrics to support assumptions and business cases.
• Knowledge of the financial services industry, especially retail banking and payments.
___
Preferred Qualifications
• Advanced degree in a technical or business discipline.
• Experience with Aha! and product scorecard frameworks.
• Strong communication and stakeholder management skills.
• Experience in strategic planning and OKR lifecycle management.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical Marketing Technology Solutions (MarTS) is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand. We are a part of the Corporate Technology Solutions Group Mastercard Technology business unit that powers the customer technology backbone of Mastercard. MarTS operates at the center of marketing, business, product, and technology, and brings to life marketing strategies and helps to pave the way for new ones that power our growth. This product manager would be focused on supporting our Marketing Operations business partners, helping to drive the roadmap and product backlog for our instance of Salesforce Marketing Cloud. The ideal candidate has a strong background in managing Salesforce, capturing and prioritizing product requirements and leading migrations to ensure seamless integrations.Senior Product Manager - Technical would be responsible for the following activities:
• Defines roadmap objectives, derived from business needs, regional market opportunities, and technology trends
• Using the Working Backwards method, decomposing business requirements and customer experiences into features and user stories that drive the product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind business requirements
• Effectively articulating requirements with engineering teams and business partners
• Acts as the voice of the business customer and accountable for the product roadmap
Responsibilities
• Coordinates across stakeholders to collect and identify feature-level development opportunities
• Elicits and decomposes business requirements into user stories and technical requirements
• Contributes to defining the product roadmap, prioritizing the backlog while defining the acceptance criteria for user stories
• Recommends trade-off decisions on product features /backlog items based on data/insights
• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by engineering teams
• Makes use of user research, metrics and competitive analysis to understand the product and business needs and to inform the backlog
• Coordinates with interdependent teams on product requirements
• Works closely with design on the user experience
• Continuously monitors feature development adjusting throughout implementation as needed
• Reviews product demo against acceptance criteria for the feature set
• Prepares launches and monitors product performance, adoption, and operational health for feature sets
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the product features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
All About You
• Passion for marketing and driving customer impact
• A curious problem-solver, who uses both quantitative and qualitative methods to inform decision making
• Ability to collaborate with cross functional teams such as engineering, design, and internal business stakeholders
• Ability to articulate requirements to engineering teams
• Influence skills to drive results
• Experience in product management and creating features that make an impact
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Sr Specialist, EGS Revenue and Sales Operations-2
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr Specialist, EGS Revenue and Sales Operations-2 Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior Specialist, Product Management
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
• Reports to the Manager, Enterprise Gateway Service Revenue Optimization team
• Responsible for revenue integrity and operational execution of customer commercials
• Focus contract compliance and billing system coordination
• Alignment with internal stakeholders such as Sales, Product owners, Finance and MCBS for customer preparation and maintenance of contractual commercial obligations
Role
Commercial Execution Team
• SME performing complex onboarding, configuration and maintenance deliverables to support customer readiness (e.g. customer set up, updates, pricing changes) with cross functional teams
• Analyse performance data, research trends, recognize issues and follow up on or identify resolutions
• Align with sales, finance, legal, MCBS, technical, and business units to ensure revenue assurance and processes operate efficiently and in compliance with regulations
• Respond to customer and help desk inquiries within the Service Level Agreement (SLA) area of expertise, provide business knowledge and technical/functional support to business units
• Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business
• Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements
• Research and resolve production billing issues and incidents; coordinate meetings between Technology, MCBS, finance and account teams to resolve open issues
• Create and maintain desktop procedures and adhere to controls around revenues and collections
• Perform routine training to internal teams on billing related topics
• Documentation of financial and business processes throughout the group of companies
• Create reporting including results, interpretation, trends and root causes
• Collaborate as needed with other business units to ensure all queries/escalations are closed off
• Ad hoc support for Finance, Tax and treasury activities as needed
All About You
In terms of the performance and personal competencies required for the position, we would highlight the following:
• Bachelor’s degree in Business, Accounting, Finance or related discipline
• 3–6 years of experience in revenue operations, finance, or financial systems
• Certified Qualified Accountant preferred albeit not an accounting role
• Ability to interpret contract terms, strong verbal and written communication skills
• Experience supporting process improvement initiatives and develop procedures for implementation
• Sound project management and organizational skills
• Strong analytical skills and proficient with Excel ( VBA skills will be an advantage )
• Problem solver, results oriented, innovative and strong work ethic
• Flexible and able to perform efficiently under tight deadlines
• Enthusiastic, hands on, proactive, able to work well independently and in teams
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Specialist, Product Management
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management Our PurposeMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
We’re looking for a Specialist, Product Management, for the Expense Management product within the Corporate Solutions business unit. In Mastercard Corporate Solutions we are focused on making payments smarter, and businesses stronger. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.
Primary Responsibilities
In this position, you will:
- Support Product Roadmap Execution: Assist in the execution of the product roadmap by contributing to discovery, delivery, and prioritization activities. Help ensure alignment with strategic goals through collaboration with cross-functional teams.
- Conduct Product Analysis & Generate Insights: Perform quantitative and qualitative analyses to uncover trends, user needs, and opportunities for improvement. Translate findings into actionable insights to support product decisions.
- Assist in Market & User Research: Help gather and synthesize market, user, and competitive data to inform product strategy. Stay informed about relevant industry trends and customer feedback.
- Collaborate Across Teams: Work closely with product managers, engineering, design, and other stakeholders to ensure shared understanding of product goals and requirements.
- Document Product Requirements: Draft and maintain clear Product Requirement Documents (PRDs), user stories, and acceptance criteria. Ensure documentation is up-to-date and accessible to relevant teams.
- Monitor Product Performance: Track product performance metrics and user feedback post-launch. Help identify areas for enhancement and support continuous improvement efforts.
- Facilitate Agile Processes: Participate in sprint planning, backlog refinement, and daily stand-ups. Support the product manager in ensuring smooth execution of agile ceremonies.
- Communicate Clearly: Share updates, findings, and documentation in a clear and concise manner to ensure alignment across stakeholders.
- Learn & Grow: Engage in continuous learning through available development resources to build product management skills and domain expertise.
- Demonstrate Mastercard Way Behaviors: Uphold Mastercard Way behaviors in all interactions with customers and internal stakeholders.
All About You
The ideal candidate for this position should:
- Be curious and proactive in understanding customer needs and product performance.
- Have experience working with cross-functional teams, especially engineering and design.
- Be comfortable working with data to support decision-making and insight generation.
- Be a clear communicator, both verbally and in writing.
- Be organized and detail-oriented, with a focus on execution and follow-through.
- Be eager to learn and grow within a product management career path.
We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Vice President, Product Management Technical
Posted today
Job Viewed
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Product Management Technical Overview:The Cross Border Services Product Management organization leads the company in innovating cross border payment products and services using new technologies, channels and customer segments.
Cross Border Services is a team within Product and Engineering that focuses on cross border payment flows to consumers, including Cross Border Person-to-Person (P2P) payments, business and government Disbursements, and Remittances.
Within the Cross Border Product Management organization , the Vice President, Product Ownership
• Is responsible for developing and inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
• Translates business requirements into functional and non-functional requirements through epics and stories that drive the product development
• Works with product owners, technical program managers, developers and the product managers and other internal customers to define the details behind the business requirements
• Is accountable and supports the development team for all aspects related to the customer experience and the value proposition
• Collaborates with the product managers to define the product differentiators
Responsibilities:
• Lead a global team and define the methodology and processes to optimize the skills of and the quality of the execution by the team you manage
• Act as a India product management team lead
• Own the long-term vision (3-5 years) of the platform you are responsible for and provide thought leadership related to product ownership to the overall organization
• Lead the platform product strategy and work with other platform product teams to ensure strategies are aligned
• Manage the product roadmap in collaboration with the product management, product strategy and the engineering teams taking into account available development capacity and business priorities
• Manage the product backlog and continuously update the requirements priority list for the engineering teams
• Clearly identify the scope of feature with team members, architecture and development
• Review the epics (NFSs) and stories produced by your team using your own technical depth and business acumen to detects gaps, assess risks and continuously improve the quality of your team’s output and foster their development
• Define the test strategy and define the acceptance criteria for each story
• Ensure customer test cases are available and functional testing capability is available
• Work with cross-functional teams to manage product/feature release, implementation and commercialization
• Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across the product lifecycle
• Build and cultivate strong relationships with product management, engineering and other internal customer to establish engagement models for your team and ensure delivery is in alignment with expectations
• Ensure communication and understanding of the roadmap priorities, delivery schedule and performance expectations and manage related escalations
• Plan and advocate for department resources
Experiences and skills:
• 20+ years of experience working in a software development environment
• Experience defining and deploying common functionality and shared services across different platforms
• Requirement analysis and definition, documentation, roadmap management and acceptance criteria definition for cross-border payment services
• An organized thinker that has a high level of self-motivation and initiative
• Proven ability to lead and drive complex product deployments involving many stakeholders, internally and externally
• Able to hold your own in debates with technical architects and engineers
• Strong payments industry, leadership, communication and technical/product solution skills
• Experience in supervising or leading a product owner/business analyst team
• Experience with agile scrum methodologies
• Management and planning of requirements and features for optimal team efficiency
• Strong interpersonal and talent management skills, including the ability to identify and develop product owner talent
• Has succeeded in delivering high quality technology products/services in a high growth environment with rapidly shifting priorities
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Product Management-Technical - Cross-Border Services
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management-Technical - Cross-Border Services Who is Mastercard?We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product Management-Technical
Overview
Mastercard Cross-Border Services helps banks, digital partners and non-bank financial institutions modernize their cross-border payment to provide senders (entities and individuals) with faster, more transparent, and more secure payments through multiple channels and payout methods. Cross-Border Services specializes in payments for any purpose: business to business (B2B), P2P, P2B, B2P/B2C, G2P payments and a variety of payout options including bank accounts, mobile money accounts, consumer cards, and retail cash pick-up.
What are we looking for?
• Are you motivated to be a part of fast-paced environment?
• Do you have experience in partnering with cross-functional stakeholders globally?
Role
• Lead and mentor a team of technical product managers to deliver scalable and reliable products.
• Define and communicate product vision, strategy, and roadmaps aligned with business goals.
• Collaborate with engineering and design teams to translate product requirements into technical specifications.
• Drive product lifecycle from concept to launch, ensuring alignment with customer needs and market trends.
• Analyze data and user feedback to inform product decisions and continuous improvement.
• Manage stakeholder expectations and communicate progress, risks, and opportunities effectively.
• Stay current with industry trends, emerging technologies, and competitive landscape.
All About You
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 7+ years of experience in product management, with at least 3 years in a leadership role.
• Proven track record of delivering complex technical products in an agile environment.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Experience with cloud platforms, APIs, and modern software development practices is a plus.
• Must exhibit good adaptability and motivation
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Product Manager - Technical
Posted today
Job Viewed
Job Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Product Manager - Technical Overview:Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Account Management Services team develops new capabilities for Mastercard and its customers. We protect cardholders and card issuers and help them manage their daily spending patterns. To enable us to uphold the high standard of these applications we are looking for out-of-the-box thinkers to play a critical role in the upkeep and continual health of these products.
The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Owners, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.
Do you want to learn cutting edge technologies and help solve complex business problems?
Do you have creative problem-solving techniques?
Are you motivated to be a part of an organisation that is driving a world beyond cash?
All about the Role
Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.
Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
Prioritize and identify cross application/system enhancements.
Identify key dependencies and knock-on impacts of new development work.
Lead the development of conceptual/architectural designs and user interface mock-ups.
Collaborate with development staff on software designs.
Identification and integration of Mastercard technology standards as and when required.
Act as a technical consultant for Business Owners during implementation of new products/services.
Provide subject matter expertise and participate in L4 support escalations.
Lead review sessions of technical requirements.
Document and coordinate audit controls and PCI requirements.
Stays aligned with GTM plans for the feature set
Coordinate and manage system integration demos.
All about You
5 years' experience in similar role
Experience in product, program, or service management with technology.
Experience with organizing and coordinating customer activities with product development roadmaps.
Experience with defining and organizing customer objectives, goals, strategies and metrics.
Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.
Strong technical knowledge and capability.
Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture.
High-energy, detail-oriented and proactive with the ability to function independently with competing demands.
High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
Ability to train/guide more junior resources.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.