10 Jobs in Chunar
Customer Service Representative
Posted 2 days ago
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Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Varanasi - Utkarsh Micro Client Site
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Dotnet Developer
Posted 18 days ago
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Cashpor Micro Credit Varanasi, Uttar Pradesh, India (On-site)
Job Position: - Senior Software Developer
Location : Head Office, Varanasi
Salary : Negotiable based on your last drawn salary
Experience : 8-10 years and above
About the Role:
A highly skilled software architect responsible for designing and implementing scalable, modular, and maintainable software systems. This role involves defining technical specifications, developing high-quality code, and ensuring best practices in areas like Test-Driven Development, security, and extensibility. The individual will lead code reviews, provide feedback, and mentor developers, ensuring adherence to design patterns and coding standards. Additionally, the role focuses on identifying and mitigating technical risks related to server architecture and proactively proposing solutions to address potential issues in the software development lifecycle.
Key Responsibilities:
- Define software architecture and create technical specifications for a scalable, modular, and maintainable Design.
- Identify strategic and tactical coding solutions to complex business problems.
- Develop quality code with documentation following Best Practices like Test Driven Design, Unit Testing, Code Readability, Extensibility, and Security into the application architecture.
- Design, develop, and deploy modular solutions.
- Conduct code reviews and provide feedback to developers. Ensure code quality, and adherence to design patterns and best practices.
- Identify and mitigate technical risks in software development projects by identifying potential issues and proposing solutions to mitigate future issues with respect to server architecture.
What We're Looking For:
Qualification: BCA, MCA, B. Tech (CS/IT), or B. Sc (CS/IT)
Experience: 8 years and above
Skills Required:
- Proficiency in C#, .NET, ASP.NET 6.0, MVC architecture
- Experience with Ajax, Bootstrap, CSS, JavaScript
- Strong knowledge of SQL Server and web development best practices
- Hands-on experience in developing, testing, and deploying scalable solutions.
Mode of Interview: (Offline/Online)
- Technical Assessment at Head office Varanasi/ or maybe Virtual
- Personal Interview at Head office Varanasi
How to Apply for this Opportunity:
- Prepare Your CV/Resume : Update your CV/Resume with relevant information.
- Email Application : Send your application via email to with the subject line: “Applying for the position of Senior Software Developer”.
- Cc the HR Team : Also include and and in the Cc field of your email.
- LinkedIn Application : If available, also apply through LinkedIn.
- Await Response : After submitting your application, the HR team will contact you if your profile is shortlisted for an interview.
Join our innovative team and be a key player in shaping the future of our software architecture! We look forward to receiving your application.
Regards ,
Awiral Upadhyay
Manager-HRD
Cashpor Micro Credit
Telecaller
Posted 1 day ago
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Job Description
Key Responsibilities
Make outbound calls to potential customers and explain company products and services.
Handle inbound inquiries and convert them into qualified leads.
Maintain an accurate database of customer information and interactions.
Follow up with leads and assist the sales team in achieving targets.
Provide excellent customer service and support to ensure client satisfaction.
Meet daily, weekly, and monthly call and conversion targets.
Qualifications & Skills
Bachelor’s degree or equivalent qualification preferred.
1–3 years of experience in telecalling, telesales, or customer service (solar or related industry preferred).
Strong communication and persuasive skills.
Ability to work in a fast-paced environment and meet targets.
Proficiency in MS Office and CRM tools (Zoho experience is an advantage).
Positive attitude, team player, and self-motivated.
Why Join Us
Opportunity to grow within the renewable energy industry.
Supportive and performance-driven work culture.
Attractive incentives and growth opportunities based on performance.
Fashion Consultant
Posted 23 days ago
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Job Description
Company Overview
Arvind Fashions Limited is a leading lifestyle company in India, offering a wide array of fashion brands across categories and price points. With a rich heritage rooted in Arvind Ltd., the company has been a pioneer in transforming India's fashion landscape. Known for introducing India's first denim brand and bringing international brands into the local market, Arvind Fashions operates over 1,300 stores and numerous online platforms from its headquarters in Bangalore.
Job Overview
We are seeking a dynamic Fashion Consultant to join our team at Arvind Fashions Limited. As a Fashion Consultant, you will be responsible for providing personalized fashion advice to our customer's at our stores(USPA, Arrow, Flying Machine) located in Varanasi, Udaipur, Jaipur, Jodhpur, Gurgaon, Haridwar, and Ludhiana. This is a fresher's position requiring a minimum work experience of 0 years, ideal for individuals passionate about fashion and customer service in the retail industry.
Qualifications and Skills
- Excellent communication and interpersonal skills to effectively interact with clients.
- Basic understanding of fashion trends and the ability to translate them into practical advice.
- Demonstrated proficiency in providing exceptional customer service in a retail setting.
- Strong organizational skills to manage multiple clients and tasks efficiently.
- Enthusiastic and proactive attitude towards learning and adapting to new fashion collections.
- A keen eye for detail and an understanding of different fabric types and their characteristics.
- Ability to work collaboratively as part of a team to achieve sales targets.
- Proficient in using retail software and technology to enhance customer experience.
Roles and Responsibilities
- Provide tailored fashion advice to clients by understanding their needs and preferences.
- Maintain up-to-date knowledge of fashion trends and collections to give informed recommendations.
- Assist customers in finding suitable clothing and accessories, enhancing their shopping experience.
- Collaborate with store management in curating in-store displays to attract customers.
- Participate in promotional activities and events to drive brand awareness and sales.
- Ensure the store environment is welcoming and conducive to a high-quality customer experience.
- Report customer feedback and insights to the management to improve service quality.
- Continually strive to exceed sales goals and contribute to the store's profitability.
Search Engine Optimization Executive
Posted 23 days ago
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Company Description
Chiku Mobility India Pvt. Ltd. is a leading online car rental and taxi booking company in India, offering top-notch cab-hiring facilities and professional drivers for corporate, cheap, outstation, one-way, and long-term rentals. They prioritize affordability to make travel comfortable and pocket-friendly. Chiku cab believes road journeys are magnificent and offers a fleet of cars for leisure and commercial purposes, including luxury and executive cars for corporate travel. With a 100% customer satisfaction rate, they have met the needs of individual customers, tourists, and companies. Chiku Cab values your time and money, making it the best Cab Rentals Company in India.
We are committed to delivering exceptional service to our customers and fostering a culture of collaboration and growth.
Role Description:
- Conduct thorough keyword research to identify high-value search terms that align with the business goals and target audience. Strategically optimize web pages to target these keywords.
- Professional Content: The SEO Specialist should develop and implement a comprehensive keyword strategy that is aligned with both short-term and long-term business objectives. They should leverage tools like Google Keyword Planner, Ahrefs, SEMrush, and Moz to conduct in-depth research, targeting both high-volume and long-tail keywords.
- On-Page Content Optimization:-Ensure content is optimized for SEO while also maintaining high user engagement and readability.
- Professional Content: The SEO Specialist will work closely with the content team to ensure that all on-page content is optimized for search engines. This includes crafting compelling copy, optimizing headings, and ensuring that the content meets the search intent of the user while maintaining a natural flow and high readability.
- Optimizing Key On-Page Elements-Optimize title tags, meta descriptions, header tags (H1, H2, etc.), image alt text, and URL structures for SEO performance.
- Professional Content: An essential part of the role involves optimizing critical on-page elements such as title tags, meta descriptions, and image alt texts to ensure maximum visibility in search results. The SEO Specialist will also ensure proper use of header tags to create clear content hierarchy, making it easier for both search engines and users to understand.
- Technical On-Page SEO-Ensure the website is technically optimized for search engine crawling and indexing, including site speed, mobile responsiveness, and proper URL structure.
- Professional Content: The SEO Specialist will be responsible for performing technical audits to identify and fix issues related to site speed, mobile usability, URL structures, and broken links. They will also work with the development team to implement technical SEO best practices such as structured data, canonical tags, and redirects.
- Improving User Experience (UX) for SEO-Work towards improving the on-page user experience, including load times, mobile-friendliness, navigation, and visual appeal.
- Professional Content: A strong understanding of how UX and SEO intertwine is essential. The SEO Specialist will work cross-functionally to ensure the website offers a seamless user experience, emphasizing site speed, easy navigation, and mobile optimization, while keeping SEO factors in mind.
- Ongoing Monitoring & Reporting- Use analytics tools to track key performance indicators (KPIs), such as traffic, bounce rate, dwell time, and conversion rates, to continuously improve on-page SEO efforts.
- Professional Content: The SEO Specialist will regularly monitor key SEO metrics using tools like Google Analytics, Google Search Console, and SEMrush. They will provide detailed reports that showcase the impact of their optimizations on organic traffic and performance, adjusting strategies as needed.
- Collaborative Approach- Collaborate with content creators, web developers, designers, and marketing teams to ensure all on-page elements are optimized holistically.
- Professional Content: Effective collaboration with cross-functional teams is key. The SEO Specialist will partner with content writers, developers, and designers to ensure the on-page experience is optimized across all aspects of the website, from content to design to technical performance.
- Staying Up-to-Date with SEO Trends-Keep up with industry trends, algorithm updates, and changes to best practices to ensure the websites SEO strategy is always aligned with the latest search engine guidelines.
- Professional Content: The SEO Specialist should be proactive in staying up-to-date with the latest SEO news, algorithm changes, and trends, attending conferences or participating in webinars to stay informed about emerging SEO techniques and best practices.
Educational Background:
- A degree in Marketing, Communications, Computer Science, or a related field is preferred, but not always required if the candidate has practical experience.
- Certifications in SEO, Google Analytics, or Content Marketing are a plus (e.g., Google Analytics Certification, HubSpot Content Marketing Certification, SEMrush Academy, Moz SEO Essentials).
Technical Skills:
- Familiarity with SEO tools like Google Search Console, Google Analytics, Ahrefs, SEMrush, Moz, Screaming Frog, and Yoast SEO.
- Basic understanding of HTML and CSS for content and technical optimizations.
- Experience with content management systems (CMS) such as WordPress, Shopify, or Joomla.
Understanding of SEO Fundamentals:
- Strong understanding of on-page SEO techniques, including content optimization, title tags, meta descriptions, header tags, and internal linking.
Experience (2+ Years):
- On-Page SEO Expertise:At least 2 years of hands-on experience optimizing on-page elements (title tags, meta descriptions, header tags, etc.) for various types of content (e-commerce, blog posts, service pages, etc.).
- Experience in keyword research and creating optimized content strategies that align with user search intent.
- Technical SEO Skills:Familiarity with performing site audits and identifying issues that affect site performance (site speed, crawlability, indexation, etc.).
- Hands-on experience with mobile-first optimization, structured data (schema.org), and understanding of how technical SEO factors influence rankings.
- Experience with core web vitals and ensuring site performance meets modern SEO standards.
Job Type : Full-time
Social Media Optimization (SMO)
Posted 23 days ago
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Job Description: Social Media Optimization (SMO) Executive
Company: Chiku Mobility India Private Limited
Location: Lucknow & Varanasi
Job Type: Full-Time
Experience: 3-6 Years
About Chiku Mobility India Pvt. Ltd. :
Chiku Mobility India Private Limited is a fast-growing company in the mobility and transportation sector, committed to providing seamless, tech-driven solutions for travel and logistics. We are looking for a Social Media Optimization (SMO) Executive to enhance our digital presence and engage with our audience effectively.
Key Responsibilities:
Social Media Management:
- Manage and optimize the companys social media pages (Facebook, Instagram, Twitter, LinkedIn, YouTube, etc.).
- Develop and implement social media strategies to increase brand awareness and user engagement.
- Monitor trends and competitor activities to stay ahead in the market.
Content Creation & Strategy:
- Create engaging and informative posts, images, videos, and infographics.
- Collaborate with designers and content teams for high-quality content production.
- Use relevant hashtags, captions, and SEO techniques to maximize reach.
Campaign Execution & Optimization:
- Plan and run social media campaigns to drive traffic, leads, and conversions.
- Analyze campaign performance and optimize based on key metrics.
- Work on organic growth strategies to increase followers and engagement.
Community Engagement & Customer Interaction:
- Respond to comments, queries, and direct messages in a timely manner.
- Build strong relationships with customers, influencers, and brand advocates.
- Address customer feedback and escalate issues when necessary.
Analytics & Performance Tracking:
- Monitor social media performance using tools like Google Analytics, Facebook Insights, and other analytics platforms.
- Generate weekly/monthly reports and suggest improvements based on data insights.
Paid Promotions & SEO (Preferred but not mandatory):
- Assist in running paid ad campaigns for brand promotions.
- Apply basic social media SEO techniques for better search visibility.
Required Skills & Qualifications:
Bachelor's degree in Marketing, Digital Media, Communications, or a related field.
Strong understanding of social media trends, algorithms, and best practices.
Excellent communication skills (written & verbal).
Knowledge of social media tools like Hootsuite, Buffer, Canva, or Adobe Suite.
Creative mindset and ability to generate engaging content ideas.
Basic knowledge of social media advertising and analytics.
Ability to work in a fast-paced, tech-driven environment.
Why Join Chiku Mobility India Pvt. Ltd?
Work in a dynamic and innovative industry.
Opportunities to enhance your digital marketing skills.
Collaborative and growth-oriented work environment.
Job Type: Full-time
SEO Content Writer
Posted 23 days ago
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Job Description
SEO Content Writer - Full-Time (In-Person)
Are you a creative and detail-oriented writer with a passion for digital marketing? We are looking for an SEO Content Writer to join our team and craft high-quality, engaging, and search-engine-optimized content that drives traffic and enhances brand visibility.
Key Responsibilities:
- Research, plan, and develop SEO-friendly content strategies aligned with business goals.
- Write and edit high-quality blog posts, website copy, social media content, email campaigns, and other marketing materials.
- Conduct keyword research and implement SEO best practices to improve search rankings and organic traffic.
- Collaborate with designers, developers, and marketing teams to ensure content consistency and effectiveness.
- Monitor content performance using analytics tools and optimize strategies based on insights.
- Stay updated on industry trends, search engine algorithms, and content marketing best practices.
- Manage editorial calendars and ensure timely content delivery.
- Proofread and edit content to maintain accuracy, clarity, and brand voice.
Requirements:
- Minimum 1 year of experience in content writing (preferred).
- Total work experience: 5 years (preferred) .
- Strong command of English and Hindi (Required) .
- Excellent writing, editing, and proofreading skills.
- Knowledge of SEO best practices and keyword optimization.
- Ability to work independently and meet deadlines.
- Familiarity with content management systems (CMS) and digital marketing tools is a plus.
Job Details:
- Job Type: Full-time, In-Person
- Pay: 8,000.00 - 20,000.00 per month
- Schedule: Day shift / Morning shift
- Location: VARANASI
Note: AI-generated and plagiarized content will not be accepted.
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Graphic Designer
Posted 23 days ago
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Job Description
Company Description
Chiku Mobility India Pvt. Ltd. is a leading online car rental and taxi booking company in India, offering top-notch cab-hiring facilities and professional drivers for various types of rentals. With a focus on affordability, Chiku Cab provides luxury and executive cars for leisure and corporate travel. The company has a 100% customer satisfaction rate and values efficiency in travel experiences.
Role Description
This is a full-time on-site role for a Graphic Designer located in Varanasi. The Graphic Designer will be responsible for creating graphics, designing logos, brand identity, and typography for various purposes related to the car rental and taxi booking industry.
Qualifications
- Graphics and Graphic Design skills
- Logo Design and Branding skills
- Typography skills
- Experience in creating visual assets for marketing materials
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Attention to detail and creative thinking
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of UI/UX design principles is a plus
Job Type: Full-time
Customer Support Executive
Posted 23 days ago
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Job Description
Job description:
We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving inquiries efficiently, and ensuring customer satisfaction. If you have excellent communication skills and a passion for helping people, wed love to hear from you.
Key Responsibilities:
Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
Troubleshoot and resolve product or service issues by clarifying customer complaints, determining the cause, and providing the best solution.
Maintain a deep understanding of our products and services to provide accurate information to customers.
Document customer interactions, issues, and resolutions in our CRM system.
Collaborate with internal teams such as product development and sales to provide feedback and enhance the customer experience.
Proactively identify opportunities to improve processes and enhance the customer support experience.
Meet or exceed key performance metrics such as response times and customer satisfaction scores.
Assist with onboarding and training new customers as needed.
Stay up-to-date with company policies, promotions, and industry trends.
Qualifications:
Proven experience in a customer support or related role.
Excellent written and verbal communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in using customer support software and CRM tools
Empathy and a customer-first mindset.
Ability to work independently and as part of a team.
Must have ability to achieve assigned target.
Preferred Qualifications:
Experience in (specific industry, e.g. Tourism, Travel, Car rental, Hospitality, E-Commerce, etc.)
Multilingual abilities.
Familiarity with troubleshooting technical issues.
Optometrist
Posted 387 days ago
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