787 Jobs in Kamalganj
Managed Services Client Delivery Manager
Posted 2 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
This role supports the business and protects the company's reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings.
The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.
**What you'll be doing**
**Key Responsibilities:**
+ Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
+ Acts as the primary point of contact for client inquiries, escalations, and feedback.
+ Understands client business needs and objectives to tailor required services accordingly.
+ Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Collaborates with technical teams to resolve client issues and incidents promptly.
+ Monitors and assesses client satisfaction regularly through feedback mechanisms.
+ Takes proactive measures to address client concerns and continuously improve service quality.
+ Develops account plans and strategies to enhance client engagement and retention.
+ Identifies opportunities for upselling or cross-selling additional services.
+ Manages the implementation of new services, upgrades, and projects for clients.
+ Coordinates project timelines, resources, and deliverables to ensure successful outcomes.
+ Ensures that service delivery aligns with contractual agreements and compliance requirements.
+ Consults with legal team to ensure that all contract escalations are addressed with contract governance.
+ Monitors and reports on contract performance.
+ May oversee financial aspects of client accounts, including budgeting and forecasting.
+ May manage billing and invoicing processes.
+ Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.
+ Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.
+ Identifies and mitigates risks associated with service delivery and client relationships.
+ Develops contingency plans for potential disruptions.
+ Maintains accurate records, client documentation, and incident reports.
+ Provides regular reports on service performance and client satisfaction to internal and external stakeholders.
**Knowledge and Attributes:**
+ Passionate about service delivery with a strong ability to manage a coordinated delivery of service.
+ Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed.
+ Advanced understanding of managed services, including infrastructure, cloud, security, and support
+ Advanced proficiency in project management.
+ Excellent communication, negotiation, and problem-solving skills.
+ Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.
+ Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing.
+ Advanced familiarity with ITIL or other IT service management frameworks.
+ Ability to work under pressure and has exceptional organizational skills and attention to detail.
+ Ability to work collaboratively with cross-functional teams.
+ Adaptability and a customer-focused mindset.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Relevant project management certification (for example, PMP) is preferred.
**Required Experience:**
+ Advanced demonstrated experience in a managed services and/or support services environment.
+ Advanced demonstrated experience in managed services - service delivery and client management.
+ Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
+ Advanced demonstrated experience in monitoring contract performance.
+ Advanced demonstrated experience in managing service delivery projects for clients.
+ Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
+ Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Senior Associate Networking Technical Services Systems Integration Specialist
Posted 2 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
This role performs configurations, actions installations and attends to break/fix events.
This role works towards associate to professional level certification, whilst at the same time developing business knowledge.
**What you'll be doing**
**Key Responsibilities:**
+ Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
+ Takes responsibility for problem resolution and troubleshooting during project lifecycle
+ Escalates complex problems to the relevant third parties.
+ Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
+ Compiles and maintains project administration (Time Capture and feedback to stakeholders)
+ Conducts elementary presentations within the customer's organization.
+ Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Developing fundamental project and administration ability.
+ Developing understanding and appreciation of technical design principles and compute layers.
+ Ability to develop an understanding of fundamental project and administration processes.
+ Display a strong learning orientation.
+ Good verbal communication skills.
+ Demonstrate a client service orientation.
+ Hands-on proactive in approach.
**Academic Qualification and Certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or a related field.
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
**Required Experience:**
+ Moderate level of work experience in technical implementation engineering, specific to Networking technologies.
+ Moderate level of experience engaging with clients and conducting presentations.
+ Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
+ Moderate level of experience in diagnosis and troubleshooting.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Sr. Cluster Manager , Quick Commerce
Posted 2 days ago
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Job Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Cluster Manager - Quick Commerce, Project Tez
Posted 2 days ago
Job Viewed
Job Description
A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager I
Posted 2 days ago
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Job Description
Operations Manager I
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and key responsibilities:**
+ Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
+ Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
+ Selecting, training, developing, and managing performance of direct reports and their associates- including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
+ Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
+ Create and maximize relationships with client partners
+ Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets
+ Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
+ Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
+ Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
+ Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
+ Attend business reviews with the client
+ Handle a team of team leaders
**Key Skills and knowledge:**
+ Must be a graduate
+ Strong verbal and written communication skills
+ Experience of working with Voice or chat or both
+ Good Presentation skills
+ Thorough knowledge of MS office/ back office
+ Excellent facilitation and people management skills.
+ Experience in direct Client interaction will be an additional advantage.
+ Should have handled bigger spans of agents ,TLs, AMs etc.
**Education:-**
+ Graduate in any discipline is essential
**Disclaimer:-**
+ 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Location:
IND Gurgaon - Bld 14 IT SEZ (GST)
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Software Development Engineer II, FGBS
Posted 2 days ago
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Job Description
We seek an SDE II with strong technical acumen, a proven track record in engineering large-scale software systems, and a fervor for tackling complex challenges. This position calls for a candidate who excels under pressure, is adaptable, and can take ownership of the system's success. You will be responsible for driving solutions across the entire development lifecycle, from design to coding, testing, and deployment, in a dynamic and fast-paced environment.
Key job responsibilities
The SDE II on this team will be playing a key role in solving complex problems and building innovative automated solutions for our customers. Candidate needs to have a high sense of ownership, ability to develop end to end solutions and improve customer experience. This role offers exposure to tackling scalability issues in complex process automations leveraging AWS cloud, machine learning algorithms, and distributed systems.
Ideal candidate will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform.
A day in the life
1. Collaborate with SDMs, TPMs and Senior Software Development Engineers (SDEs) to contribute to the technical and architectural direction of the automation delivery team.
2. Develop scalable, fault-tolerant, and highly available services/capabilities supporting our large-scale customers, streamlining the development of process automations.
3. Take a lead role in guiding and supporting junior engineers, promoting best practices in design, coding, testability, and security.
4. Encourage the adoption of new technologies and devise efficient algorithms tailored to our extensive customer base.
About the team
FinTech Workplace is a productivity platform designed to ease the process of uncovering and automating repetitive business processes. It eliminates the need for tedious 'swivel chair' work of switching between multiple, incompatible, inconsistent systems repeatedly and transforms it into a single-click experience. With Workplace, operations analysts can discover and accelerate the execution of mundane tasks, re-balance the workload, and focus on more strategic, high value work. In 2023, Workplace saved manual hours across FGBS and non FGBS teams such as Advertisement, Amazon Pay, AWS Sales and PXT. (Read more on Inside Amazon: Qualifications
- 3+ years of non-internship professional software development experience
- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
India Analyst III, Application Support
Posted 2 days ago
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Job Description
**Data Scientist**
**Location:** Gurgaon
**No. of Positions:** 01
**Job Summary**
We are seeking a **Data Scientist** to join our growing organization in **Gurgaon** . This position is responsible for managing transition calls and stabilizing the process in addition to overseeing day-to-day production activities.
**Qualifications & Responsibilities**
Good analytical, problem-solving, and critical-thinking skills.
communicate and articulate complex information to technical and non-technical audiences, Data Presentation
performs data analysis and have extensive experience in time series modeling and forecasting
communicate and articulate complex information to technical and non-technical audiences.
Experience with data visualization tools (e.g., Tableau, Power BI) to present data-driven insights.
Sound decision-making skills are mandatory requirements
Experience with working as part of an integrated solutions development team to provide value to systems engineering and development for specific decision support application.
performs data analysis and have extensive experience in time series modeling and forecasting
Strong programming experience in Python and SQL.
Knowledge of large relational databases, and SQL programming.
**Qualification / Eligibility**
The applicant must meet the following criteria:
+ Bachelor's Degree or highe (accredited) in Statistics, Econometrics, Applied MathematicsComputer Science or similar area of study
+ Minimum **graduate** in any stream (Post-graduation is a plus).
+ Willing to work in **any business shift** - Fixed, Rotational, and **Night Shifts** .
+ Actively participates in **day-to-day production** and has a strong grasp of process knowledge.
+ **Detail-oriented** with a high degree of accuracy.
+ Demonstrates **role maturity** and a strong **understanding of process workflows** .
+ Proven **work experience** and exposure to key skills.
+ **Excellent communication skills** - Strong in both written and spoken communication; must be a **good listener and open to feedback** .
+ **Demonstrates self-confidence** and the ability to manage multiple priorities.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
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Oracle Cloud Technical Finance || Exp 5yrs - 7yrs
Posted 2 days ago
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Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
**I. Job Summary**
This intermediate level position is part of a team responsible for the configuration and support of software applications (e.g. ERP Oracle Cloud, Blackline, OneStream, etc.) through strong business partnership, quality insights and exceptional customer service. As part of the Finance Support team, this role provides basic technical and analytical support delivering Finance processes. He/she will need to challenge existing solutions and lead the team in enhancing systems with an emphasis on user experience, simplification, automation, performance, and standardization. With experienced team members, may provide input for delivering Finance processes. .
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
+ Monitors Finance systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions
+ Responsible for supporting releases, upgrades, patches, and configuration across the assigned ERP Oracle Cloud module(s)/Finance application(s) including Lease Accelerator, OneStream, Hyperion, Blackline, Concur, Coupa, Kyriba, OneSource
+ Experience with queries/extracts and reports and supporting integrations.
+ Database queries/extracts using calculations, formulas, and complex commands(SQL and PL/SQL)
+ Extensive experience evaluating requirements and specs for development, testing and deployment
+ Experience in Developing **BI Reports and OTBI reports (mandatory)**
+ Experience in performance tuning of Reports
+ Experience in any of the integration tools Mulesoft,Matillin
+ Executes unit, integration and acceptance testin. Working with the functional team, provides screen shots and system steps for testing and change management
+ May be responsible for configuring and delivering basic reports and queries utilizing delivered software. Follows established data governance
**III. Supervisory Responsibilities**
No supervisory duties.
**IV. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
+ Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
+ Experience: 5-7 years of previous experience (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
+ None required.
C. Other Knowledge, Skills or Abilities Required
+ Hands on configuration of application(s), and supporting releases, patches, upgrades and/or enhancements.
+ Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
**V. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds rarely;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is: office setting.
+ Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team.
**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Legal Counsel, Compliance & Data Privacy
Posted 2 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Legal
**Location** Gurgaon Area Office, Vatika Towers 5/F Block B, Gurugram, Haryana, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The attorney in this position will be part of the Marriott Law Department providing legal services to the properties and offices part of the Asia Pacific Excluding China. This attorney will help support our culture of integrity by providing legal support for the company's Ethics and Global Compliance program, including crucial risk areas such as:
+ Anti-corruption and anti-bribery
+ Economic and trade sanctions
+ Antitrust and competition law
+ Anti-money laundering
+ Ethics and Code of Conduct
+ White-collar crimes
+ Whistleblower hotline (Business Integrity Line)
+ Other critical areas as designated by the company's compliance programs
In addition, the Legal Counsel is also responsible for developing, implementing, and executing Marriott's growing Global Privacy program while promoting compliance with applicable privacy, data, and information protection laws. The individual will support the Company's Privacy Governance program and drive the development and delivery of training and communications, and lead the execution of privacy programs and key initiatives. The attorney will also develop privacy policies and assessments and advise and support new business ventures and pilot programs.
**CANDIDATE PROFILE**
**Education & Qualifications**
+ Excellent academic records with a law degree from an accredited law school
+ 3+ years of legal experience in a law firm or corporate law department of national reputation
+ Active Bar membership (if licensed in the United States) or practicing certificate
Requirements
+ Experience in one or more of the following practice areas: (1) ABAC/AML/Investigations, (2) Trade/Sanctions, (3) Competition, (4) Data Protection/Privacy
+ Outstanding analytical, writing, and oral presentation skills;
+ Excellent written and oral communication skills in English
+ Identify and assess issues quickly and provide legally sound recommendations consistent with good business practices and reason
+ Strong problem-solving/analytical skills and excellent organizational skills
+ Ability to work well under pressure while producing a high volume of accurate work
+ Strong interpersonal and consultative skills with an ability to interact effectively and work diplomatically with individuals at all levels
+ Constructive approach to dealing with conflict, and ability to influence and achieve successful results
+ Excellent client service
+ Ability to work independently, take ownership of, and effectively resolve problems
+ Ability to think strategically and provide leadership when needed
+ Flexibility for travel
**CORE WORK ACTIVITIES**
**Compliance**
+ Governance & Strategy:
+ Support the objectives set by the Board's Audit Committee and the Company's Legal and Ethical Steering Committee (LESC) by working closely with the Global Compliance Officer and Internal Audit Department.
+ Support the APEC Continent's Legal and Ethical Compliance Committee (LECC) and serve as a liaison to the Company's Legal and Ethical Steering Committee (LESC).
+ As part of the LECC meetings, responsibilities include developing meeting agenda and minutes, coordinating materials, presenting updates, and providing advice.
+ Programs & Initiatives:
+ Collaborate with other corporate departments with compliance responsibilities such as Internal Investigations, the Internal Audit Department, the Corporate Secretary's Office, Government Affairs, and the Finance organization, to carry out various legal and ethical compliance programs and services.
+ Investigations:
+ Function as part of investigation working groups and utilize internal and external investigative and audit resources by (1) ensuring investigations are handled promptly, fairly and resolved consistently, (2) ensuring matters appropriate for investigation receive timely follow-up, and (3) leading and/or providing guidance on investigations.
+ Provide legal advice and tactical direction to auditors, investigators, and human resource managers in FCPA, commercial bribery, business ethics, and other internal investigations.
+ Advisory:
+ Guide business partners and staff departments on day-to-day operational issues relating to or arising out of internal compliance programs and policies.
+ Research & Knowledge Management:
+ Support legal compliance knowledge management efforts and initiatives.
+ Develop legal compliance expertise and maintain regulatory enforcement intelligence in APEC jurisdictions.
+ Monitor compliance statutes, regulations, and case law related to areas of importance to the Company and the global business environment.
+ Training & Publications:
+ Develop and provide legal compliance training to sustain the Company's confidence in local compliance and to ensure vigilance against non-compliance with a strong focus on the US FCPA, UK Anti-Bribery Act, OFAC, anti-trust laws and data protection laws in all relevant jurisdictions.
+ Work with designated business leaders and other compliance offices within the Company to maintain a multi-faceted training and awareness program that focuses on key areas of compliance risk and seeks to ensure that all appropriate employees and management are cognizant of their legal duties under applicable laws and corporate policies
**Data Protection and Privacy**
+ Governance & Strategy:
+ Support the Company's Privacy & Information Security Continent Committee and other governance groups. Responsibilities include developing meeting agendas and minutes, coordinating materials, presenting updates, and providing advice at governance and strategy meetings.
+ Legal research and analysis:
+ Monitor and document data protection and privacy developments within APEC, in coordination with APEC and Global Privacy teams.
+ Conduct legal reviews of national regulations, agency rules, national standards, and enforcement guidelines in APEC.
+ Support the APEC privacy team in tracking and assessing data protection and privacy regulatory requirements and identifying implications for the company's operations and business activities in APEC.
+ Support the APEC privacy team in communicating legal updates and insights to senior management and other appropriate groups.
+ Gap identification, remediation, and compliance projects:
+ Perform gap and risk assessments based on identified applicable data protection and privacy regulations.
+ Support the APEC privacy team in carrying out remediation and compliance project planning, project discovery, project execution, progress tracking, cross-disciplinary working group coordination, implementation, and workstream troubleshooting.
+ Provide updates and reports about the status of gap identification, remediation, and compliance projects, and escalate regulatory issues, to the APEC privacy team and appropriate stakeholders.
+ Carry out contract review and legal drafting to support risk assessment, due diligence, internal remediation, and the overall data protection and privacy compliance efforts in APEC.
+ Legal advisory, compliance training, and contract and policy drafting and support:
+ Support business units with legal advice, privacy assessments, guidance, contract drafting, contract review, and contract negotiation in respect of business projects and initiatives relating to APEC.
+ Administer, maintain, and improve company internal control privacy policies, procedures, processes, plans, and standards to comply with regulatory requirements in APEC.
+ Develop, review, and maintain training material and guidance, and deliver privacy and data protection training as appropriate.
+ Incident response and regulatory interactions:
+ Provide legal advisory services, with support from external counsel as appropriate, on data protection and privacy incidents, investigations, inquiries, and complaints, including support in responding to data subject rights requests.
+ Interact and communicate with national and local authorities in respect of data protection and privacy matters, in collaboration with the APEC and Global Privacy teams, and other relevant business units.
+ Collaborate with Global Information Security and other relevant business units to carry out proactive incident response planning, simulation, and after-action reviews, and maintenance and improvement of incident response plans and material.
**LEADERSHIP COMPETENCIES**
CREATE BELONGING
+ Builds relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.
+ Monitors partner/customer feedback, satisfaction, and relevant metrics to deliver enhanced services.
+ Applies existing data and resources to create innovative service strategies.
+ Seeks out, builds, and maintains diverse partnerships/ relationships across the company and industry.
LEAD CHANGE
+ Courageously leads change and innovation, inspires others through optimism, and adapts to changing business needs.
+ Engages in effective change management processes such as presenting the need for change in a way that encourages commitment and action, developing strategies and providing resources to implement desired changes, while managing stakeholders' expectations.
+ Keeps leaders informed about key issues, communicates effectively, and courageously influences others to support a point of view, gain alignment, or take action.
+ Models, coaches, and holds others accountable for displaying a leadership style that conveys confidence, optimism, gains respect from others, and is dedicated to leading ethically and with a high degree of integrity.
LEARN & EXCEL
+ Applies professional expertise while seeking out and integrating diverse perspectives and learning opportunities.
+ Secures resources and creates opportunities for self and others to improve performance through stretch assignments and other professional development activities.
+ Creates an environment where continuous learning is valued and encouraged and holds others accountable for maintaining and sharing current knowledge on industry and discipline trends, competitors, and advanced technical knowledge in their area of expertise.
+ Makes sound business decisions by monitoring industry trends, market dynamics, and business environment to identify opportunities for improvement and adjust priorities as needed.
+ Builds partnerships across diverse teams to solve complex issues and improve performance.
DELIVER RESULTS
+ Sets ambitious goals, creates alignment, and drives execution.
+ Coordinates with other departments and teams to set clear responsibilities for each group, as well as communicates clear expectations about how departments, teams, and individuals contribute to success.
+ Establishes clear standards, expectations, timelines, and budget requirements.
+ Identifies and focuses on business opportunities that have the highest value for the Company.
+ Manages workloads by prioritizing tasks and delegating assignments appropriately, helping others understand work requirements, and obtaining resources departments and teams need to accomplish their work.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Senior Software Engineer, Enterprise Advanced
Posted 2 days ago
Job Viewed
Job Description
The Enterprise Advanced team is a diverse group of individuals across Europe and India who develop software to run MongoDB on any type of infrastructure at global scale. Our software and services allow users to deploy fault-tolerant, globally distributed MongoDB clusters in minutes.
The main focus of this team is to adapt our software to manage MongoDB clusters which are deployed in data centers or private cloud platforms.
You will work on the core functionality for all of our products, mainly on the Ops Manager ( , Cloud Manager ( , and Automation products. Our team's end users are some of the largest businesses in the world, deploying massive clusters and processing huge amounts of data.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
This role will report to the Engineering Manager also based in our Gurgaon office.
**What you'll do**
+ Design, implement, test, and release features for Cloud Manager ( and Ops Manager ( Test and incrementally ship elements of complex projects
+ Apply our core values ( to your work, in planning, design, and coding
+ Assist with troubleshooting bugs in customer deployments
**A great fit for this role will be**
+ Someone who loves programming!
+ Someone who enjoys working with others to achieve a common goal!
+ You're flexible! You're willing to take on a wide variety of responsibilities, learning as you go
+ You're a self-starter! You're comfortable organizing your own time, acting on feedback and prioritizing with guidance from senior members of your team
**Requirements**
+ 6+ years experience with a language such as Java or Go
+ Experience building multi-threaded, asynchronous, distributed systems
+ Good knowledge of Computer Science fundamentals (data structures and algorithms)
+ Good understanding of Object Orientation concepts
+ Ability to think conceptually and design modular, complex systems
**Nice to haves**
+ Familiarity running services on Cloud Infrastructure (Amazon AWS, Google Cloud Platform, Microsoft Azure), using containers and/or container orchestration platforms (Docker, Kubernetes, Openshift)
+ Experience working directly with production systems
+ Experience with multiple programming languages
+ Experience with the MongoDB Server (specialized, in-depth training will be provided upon joining)
+ Experience or interest in full-stack web application development
**What is in it for you**
+ Generous compensation package (top-range salary, equity, comprehensive benefits)
+ Flexible working options
+ Opportunities to learn on the job (time to upskill in new technologies)
+ Team budget for attending industry-specific conferences and training
+ High level of independence in your day to day work
+ Engineers in our team have the chance to work with multiple programming languages (JAVA, Javascript/React, Golang, Python)
+ You'll be joining a good-humored supportive team that works well together!
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
**MongoDB is an equal opportunities employer.**
Requisition ID