2,840 Jobs in Kanke
District Account Manager

Posted 2 days ago
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MedTech Sales
**Job Sub** **Function:**
Clinical Sales - Hospital/Hospital Systems (Commission)
**Job Category:**
Professional
**All Job Posting Locations:**
Ranchi, Jharkhand, India
**Job Description:**
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.
In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.
As pioneers in medical devices, we continually focus on elevating the standard of care-working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
**Job Description:**
Johnson & Johnson Medical Devices is recruiting for **District Account Manager** role, located at **Ranchi, Jharkhand** .
**Role Overview:**
The role will be responsible for Sales of Ethicon Wound Closure & Bio Surgery portfolio in Key Private as well as Govt accounts in entire Jharkhand. The individual is also responsible for KOL Management / Market Development Activities / OT demonstrations for the defined territory. Achieves/exceeds sales targets for the business within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers' needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier
**Key Responsibilities** **:**
**Sales Turnover**
+ Sell franchise products within a territory
+ Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
+ Analyze sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
+ Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
+ Participate in Trade Displays and Conference when required
**Territory Management**
+ Develop understanding of customer needs to identify sales opportunities
+ Identify tender/contract opportunities and work with colleagues to deliver
+ With guidance, develop an effective and efficient territory plan
+ Work with KOLs and ensure that they are brand ambassadors for our products
+ Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
**Customer In-service Education & Training**
+ Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
+ Develop and maintain strong relationships with all levels of customers
+ With assistance, co-ordinate and deliver in-services education sessions
+ Advise marketing on customer's in-service education resource needs
**Key Account Management**
+ With guidance, prepare a plan to optimize key account development and sales growth
+ Identify and document key customers and decision makers
+ Be aware of Key Account strategies for growth
+ Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
+ Provide customer support on inventory, within company guideline
**Product & Market Knowledge**
+ Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
+ Able to demonstrate application/usage of products and differentiate them from competitor's products
+ Develop understanding of competitive products, their features-advantages-benefits
+ Gather information on current practices, behaviors and attitudes
+ Vigilantly obtain usage data of all trained surgeons and monitor adoption
**Distribution Management**
+ Develop/implement distribution network for assigned territory
+ Ensure distributor health is as per agreed guidelines
**Expense, Equipment and Samples**
+ Judiciously handle AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
+ Seek prior approval for budget variations
+ Work within sample issue and co-ordination guidelines
+ Agree expense budget/guidelines with immediate Manager
+ Plan sample and expense utilization to optimize usage while remaining in budget
**Self-Development**
+ Identify specific actions to improve job performance in specific areas
+ Participate in nominated training programs
+ Active self-learning strategies to maintain knowledge
+ Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
+ Effectively apply new learning on the job.
**Corporate Ethics and Governance**
+ Maintain a responsible and ethical approach while actively pursuing business outcomes
+ Conduct business within ethics and values expressed in Credo
+ Relationship with customers based on high ethical standards
**Education:**
+ You will be a science graduate or MBA preferably
+ You will have a minimum of 3-4 years of experience in healthcare required.
**Experience and Skills:**
+ You will have experience in managing HCP KOLs
+ Your sales experience in surgical consumables will be preferred
**Other:**
Should be proficient in Hindi & English.
**Are you ready to impact the world?**
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Territory Sales Manager JR Ranchi

Posted 2 days ago
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Job Description
+ Implement sales activities to achieve budgeted sales and profitability goal for the assigned area / territory.
+ Support Regional Sales Business Manager to promote products to individual doctors & hospitals in assigned region.
+ Reach out to identify new business opportunities by means of tender & government businesses.
+ Ensure efficient use of company's demo units in the territory.
+ Collaborate & cooperate with ABM / ZSM as & when required.
+ Retain key accounts & explore new accounts/business opportunities to build Strykers' customer pool
+ Identify, develop & manage different channels of business (distributors & direct sales) in the area.
+ Provide solutions to customers to meet their specifications on the basis of techno-commercial discussions.
+ Upgrade existing customers to newer technologies.
**What you need:**
+ Good communication & interpersonal skills
+ Understanding of technology/science behind equipment
+ Degree holder in medical, or sales & marketing or related area.
+ At least 4-7 years' sales experience in healthcare, preferred surgical/clinical product sales or Pharma industries.
+ Experience recruiting within the medical device, life sciences, bio-tech, pharmaceutical, or related industries a plus
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Asst Mgr-IT

Posted 2 days ago
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Job Description
**Job Number** 25125154
**Job Category** Information Technology
**Location** Courtyard Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, 834008VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports the property's technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Client Technology Needs**
- Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
- Monitors, verifies and manages the acquisition and maintenance of property based systems.
- Assists in analyzing information, identifying current and potential problems and proposing solutions.
- Maintains, inspects and repairs equipment.
- Inspects the equipment or the environment.
- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.
- Verifies solutions are consistent with the client's needs and brand specific IR environment.
- Administers and maintains mail and email.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Consults on specific application issues or hardware/software problems.
- Provides feedback to Lodging IR on application functional performance and system performance.
**Managing Projects and Policies**
- Supports determining whether events or processes comply with laws, regulations, or standards.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software and other resources at the property.
**Maintaining Information Systems and Technology Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
- Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification.
- Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Verifies proper asset management.
- Performs on-site monitoring of all projects.
**Demonstrating and Applying IR Knowledge**
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Loss Prevention Manager

Posted 2 days ago
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Job Description
**Job Number** 25122805
**Job Category** Loss Prevention & Security
**Location** Courtyard Ranchi, Vidyapathi Nagar, Ranchi, Jharkhand, India, 834008VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security Operations**
- Assists in the development and implementation of emergency procedures.
- Recommends follow-up action for security breaches.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Complies with all Corporate Security safety and security management guidelines and procedures.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts periodic patrols of entire property and parking areas.
- Recognizes success across areas of responsibility.
- Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Keeps abreast of local criminal activity as it may impact property.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Inspects all security equipment and ensures it is fully functioning.
- Provides means for obtaining necessary medical attention on a timely basis.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Maintains first aid and CPR certifications required for Security officers.
- Implements local authority requirement for security and safety.
**Leading Security Teams**
- Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
**Providing and Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meets quality standards and customer expectations on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Strives to improve service performance.
- Administers property policies fairly and consistently.
**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops and maintains a working relationship with local law enforcement authorities.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provides guidance in setting health and safety policies and standards.
- Coordinates with Event Sales for VIP escort and media control for large events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Territory Manager- Cardiac Rhythm Management -Ranchi

Posted 2 days ago
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Job Description
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
+ Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
+ Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
+ Promotes and establishes education of the company's products and/or services.
+ Conducts market research including customers and competitors activities.
+ Implements market development plans/strategies and changes as needed.
+ Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
**SALES PROFESSIONAL CAREER STREAM:** Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
**DIFFERENTIATING FACTORS**
**Autonomy:** Established and productive sales professional managing multiple small to mid-size accounts.
Sells products and/or services to a group of clients and identifies new and potential customers.
Works independently with general supervision .
Builds relationships.
**Organizational Impact:** Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts.
Has a direct impact on achieving department's sales results.
May help to set objectives or goals for individual or team accounts .
Works on larger, moderately complex accounts or have a small or medium-sized quota/territory.
Understands market landscape, marketing and pricing structure, more influence on pricing structures.
Works with sales, marketing and finance to structure complex contracts.
**Innovation and Complexity:** Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area.
Recommends changes in account tactics to achieve sales goals .
Exercises judgment within defined procedures and practices to determine appropriate action.
**Communication and Influence:** May influence parties within own job function at an operational level.
Obtains or provides information requiring some explanation or interpretation .
Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales.
**Leadership and Talent Management:** Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
May provide guidance and assistance to entry level sales professionals and / or support employees.
**Required Knowledge and Experience:** Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience.
Developing professional expertise, applies company policies and procedures to resolve a variety of issues .
A Bachelor's degree (B.tech/B.Sc/B.Pharm/ BCA) with minimum of 3 years of relevant work experience in the healthcare field.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Representative, Operations

Posted 2 days ago
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Representative, Operations
Job Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
Experience - Fresher or any experience
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
Candidate Profile
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.
Location:
IND Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative

Posted 2 days ago
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Job Description
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Ranchi - Madhuram Bldg - RanchiCHI
Language Requirements:
Time Type:
Full time
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Assistant, People Operations
Posted 1 day ago
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Job Description
Position Overview:
Assistant, People Operations will be part of the SPMU team and will be broadly responsible to manage supporting officer, people operations in recruitments, On boarding and other operational assigned works. This position will report to Senior Officer, People Operations.
Responsibilities:
- Full execution of the recruitment process including job posting, Sifting of resumes, telephonic interview, regular communication with candidates and hiring managers
- Execute pre-screening and /or telephonic interviews for junior and middle level positions.
- Posting of vacancies without errors on job portals.
- Follow up and coordination at all levels.
- Update Recruitment MIS weekly on recruitment progress.
- Proactive coordination with departments & candidates for interview scheduling.
- Coordination with Admin department for seeing all arrangements related to recruitments and staying of the candidates in hotel / Guest House for the Interview purpose or any other work as and when needed.
- Take initiatives and complete the assigned tasks on daily basis.
- Post interviews, follow up with panel members and compile feedback
- Develops pool of internal and external talents
- Report the progress of vacant positions on the regular basis
- Ensure reference, background and OFAC check is before the close of offer
- Arranging and coordinating internal trainings.
- Maintaining updated MIS and documentation.
- Any other job assigned by manager from time to time.
Qualifications:
Required:
- Bachelor’s degree with minimum 1 year’s professional experience in Generalist Human Resources function in service sector/INGO.
- Working knowledge of Database, Applicant tracking system
- Excellent computer skills especially MS Excel
- Willing and able to work in a fast-paced, growth-oriented environment.
- Flexible attitude towards changing priorities and ability to multi-task.
- Takes initiative and a team player.
- Excellent interpersonal skills
Compensation:
Room to Read offers competitive pay with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries on literacy and gender equality in education.
Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct.
Freelance Interior Designer
Posted 2 days ago
Job Viewed
Job Description
DP Role Requirements:
No full time employment allowed as per DP contract.
Minimum of 3-7 years of experience.
Experience required in independently managing high-value projects involving both standard and non-standard work.
The portfolio should include a at least six customer projects and a provision of three customer testimonials is mandatory, who HL DP Program team can speak toLaptop with legally licensed version of design software's (Sketchup, V-ray, SpaceCraft Pro) and strong internet connectivity required.
Having proficiency in Sketchup and a good understanding of V-ray would be advantageous.
DP should have finished HL Induction training process and should be SpaceCraft pro certified.
Minimum 12 days attendance in XP mandatory every month.The Design Partner is required to be present at the XP for weekends every month.
Why should you join as a DP ?
High Quality, High Budget Leads.
Work at your own pace.
High Revenue Opportunities.Cutting edge technology , world class Design and Installation Processes.
Technical Services Manager - Institutional Sales
Posted 3 days ago
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Job Description
Technical Services Manager - Institutional Sales
Candidates from RMC, Concrete, Admixtures and Construction Chemicals are ideal.
Location - Ranchi
CTC - Upto INR 18 LPA
Education - Diploma / BE / B.Tech - Civil
Job Description
- Empanelment and Specification inclusion of product in Govt Organisation, PMC and Design Architects
- Relationship building with Govt Organisation, PMC and Design Architects
- To create Project Prospect bandwidth/Pipeline for various Infrastructure and Building projects for Specification Empanelment of products.
- Identifying prospective clients, mapping their requirements and conducting technical presentations for new customer acquisitions.
- Identify new business opportunities: Segment of Construction, Product Gaps, and New Influencers for product penetration.
- Promotion and inclusion of blended cement in key projects
- To create opportunities for High contribution product in Key projects.
- Provide solution to customer by fine in mix design
- Conducting mix-design trials for product approval across prospective customers and projects
- Product approvals at major project sites through trials at site and at third party labs
- Resolution and retention of customers through optimization of concrete trials
- Resolution of quality complaints.