4 Jobs in Kodungallur

GMG Trading Company is an authorized distributor for leading FMCG brands – Pepsi, Britannia, and Cadbury – serving a wide retail and wholesale customer base across Kerala. We are committed to delivering trusted products efficiently while ensuring strong customer relationships and service excellence.

We are looking for energetic and target-driven Sales Officers to join our growing team. The role involves daily route visits, order collection, customer relationship management, and ensuring sales growth in the assigned territory.

1. Route Sales & Order Collection

• Visit retail and wholesale customers as per assigned route plan.
• Take daily orders for Pepsi, Britannia, and Cadbury products.
• Ensure complete route coverage as per the schedule (Pepsi – twice a week, Britannia & Cadbury – once a week).

2. Sales Growth & Market Development

• Achieve monthly sales targets and improve product visibility in outlets.
• Identify new customers and expand the existing customer network.
• Promote brand schemes, offers, and new product launches.

3. Customer Relationship Management

• Build strong relationships with retailers and distributors.
• Handle customer queries, complaints, and ensure timely resolution.
• Maintain updated customer details and sales data.

4. Collection & Payment Handling

• Collect payments (cash / cheque / UPI / bank transfer) as per company policy.
• Ensure timely deposit and reporting of collections.

5. Reporting & Coordination

• Submit daily sales and collection reports to the Sales Officer / Manager.
• Coordinate with the warehouse and accounts team for smooth billing and supply.
• Track and report competitor activities and market feedback.

• Education: Minimum Plus Two / Diploma / Graduate (any stream).
• Experience: 1–3 years of FMCG sales experience preferred (Freshers with passion for field sales may also apply).
• Skills:
• Strong communication and interpersonal skills.
• Familiarity with local routes and retail network.
• Basic knowledge of sales reporting and Android-based order apps.
• Must have a valid two-wheeler license and personal vehicle.

• Customer-focused and result-oriented.
• Self-motivated with a strong work ethic.
• Team player with a proactive approach.
• Good negotiation and follow-up skills.

• Fixed salary + performance-based incentives.
• Travel allowance.
• Opportunity to work with reputed FMCG brands.
• Career growth and training support.

• Customer Service skills
• Experience in Real Estate and Sales
• Excellent communication and negotiation skills
• Ability to work independently and in a team environment
• Proficiency in digital tools and platforms used in real estate
• Bachelor’s degree in Business, Real Estate, or a related field is preferred

A Chief Operating Officer (COO) in an NBFC (Non-Banking Financial Company) is responsible for overseeing the day-to-day operations and ensuring the efficient functioning of the business, aligning with the strategic goals set by the CEO and the board. 

Here's a more detailed breakdown of the COO's responsibilities in an NBFC:

1. Strategic Planning and Execution:

• Developing and implementing operational strategies:
• Aligning these strategies with the overall business objectives and regulatory guidelines. 
• Translating strategic goals into actionable plans:
• Ensuring the day-to-day operations contribute to the achievement of the company's long-term vision. 
• Identifying and capitalizing on growth opportunities:
• Developing and executing plans for business expansion, including new products, services, and geographical locations. 
• Building a strong operational framework:
• Establishing policies, procedures, and systems that support efficient and effective operations. 

2. Operational Management:

• Overseeing all aspects of business operations:
• This includes branch operations, business development (sales), credit control, and other key functions. 
• Managing the loan lifecycle:
• From origination to closure, ensuring smooth and efficient processing of loans, including sanctioning, disbursement, and servicing. 
• Ensuring regulatory compliance:
• Adhering to all relevant financial and regulatory standards, including IFSCA regulations and internal policies. 
• Implementing and monitoring risk management controls:
• Ensuring compliance with KYC norms, legal documentation, collateral monitoring, and loan portfolio compliance. 
• Managing relationships with partners and vendors:
• Ensuring smooth collaboration and effective partnerships. 
• Leading and motivating the operations team:
• Providing guidance, mentorship, and fostering a culture of continuous improvement. 
• Performance monitoring and reporting:
• Establishing key performance indicators (KPIs) and providing regular reports to senior management and the board. 
• Managing costs and ensuring efficiency:
• Implementing strategies to optimize operational costs and improve overall efficiency. 

3. Leadership and Communication:

• Working closely with the CEO and other senior executives:
• Providing input on strategic decisions and ensuring smooth coordination across different departments. 
• Building a strong company culture:
• Promoting a culture of innovation, collaboration, and continuous improvement. 
• Effective communication and interpersonal skills:
• Building strong relationships with internal teams, external stakeholders, and regulatory bodies. 
• Representing the company in regulatory and industry forums:
• Participating in meetings and conferences to stay updated on industry trends and regulations. 

4. Specific to NBFCs:

• Understanding the unique regulatory landscape:
• Navigating the specific regulations applicable to NBFCs, including those related to lending, deposits, and other financial activities. 
• Managing delinquency and recovery:
• Developing strategies to manage loan delinquencies and ensuring effective recovery processes. 
• Focusing on customer service:
• Ensuring a client-centric approach in all operational activities and delivering exceptional customer service. 

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Regards,

Bikash Kumar