133 Jobs in Kurseong
Sales Executive
Posted today
Job Viewed
Job Description
**Job Number** 25137571
**Job Category** Sales & Marketing
**Location** Courtyard Siliguri, Mallaguri. Hill Cart Road, Siliguri, West Bengal, India, 734003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Sous Chef
Posted 1 day ago
Job Viewed
Job Description
**Job Number** 25137537
**Job Category** Food and Beverage & Culinary
**Location** Courtyard Siliguri, Mallaguri. Hill Cart Road, Siliguri, West Bengal, India, 734003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Ensuring Culinary Standards and Responsibilities are Met**
- Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
- Assists Executive Chef with all kitchen operations and preparation.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
- Assists in determining how food should be presented and creates decorative food displays.
- Maintains purchasing, receiving and food storage standards.
- Ensures compliance with food handling and sanitation standards.
- Performs all duties of kitchen managers and employees as necessary.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with all applicable laws and regulations.
- Follows proper handling and right temperature of all food products.
- Operates and maintains all department equipment and reports malfunctions.
- Checks the quality of raw and cooked food products to ensure that standards are met.
**Leading Kitchen Operations**
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Leads shifts while personally preparing food items and executing requests based on required specifications.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Maintains the productivity level of employees.
- Ensures employees understand expectations and parameters.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures property policies are administered fairly and consistently.
- Communicates performance expectations in accordance with job descriptions for each position.
- Recognizes success performance and produces desired results.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
**Maintaining Culinary Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
- Trains employees in safety procedures.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Brings issues to the attention of the department manager and Human Resources as necessary.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Demi Chef de Partie
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25134153
**Job Category** Food and Beverage & Culinary
**Location** Courtyard Siliguri, Mallaguri. Hill Cart Road, Siliguri, West Bengal, India, 734003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Housekeeping Associate
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25134155
**Job Category** Housekeeping & Laundry
**Location** Courtyard Siliguri, Mallaguri. Hill Cart Road, Siliguri, West Bengal, India, 734003VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Quality Assurance Manager
Posted 4 days ago
Job Viewed
Job Description
Responsibilities
1. Ensure to achieve the Quality and food safety targets.
2. To ensure proper GMP & Housekeeping.
3. To ensure the effectiveness of the Cleaning & Sanitation activities.
4. To ensure Adherence of Minimum Test Frequency, and KORE/QDEC requirements.
5. To ensure compliance of applicable Regulatory & statutory requirements.
6. To ensure External Testing, Calibration, Pest Control, Sensory, Capability study, microbiological compliance, Retention & market study.
7. To ensure compliance of the Internal & External audit.
8. To ensure all quality and food safety validation & verification activities- Line validation, Product validation, Package validation, process change, validations, etc. And their approval from CCI.
9. To conduct Skill Gap Assessment & Training Need Assessment of Quality Manpower and develop a Training calendar for QA and ensure training accordingly.
10. Tracking of departmental KPI & conduct Root Cause Analysis, preparing Corrective Action plans & implement to successfully achieving of Goals & Objectives.
11. Coordination with the Supply chain for implementation of the WUN & RUN Programme.
12. Overall responsible for maintaining CRC targets & zero IMCR.
13. Overall responsible for maintaining 100% traceability & conducting product recall mock drills and checking their effectiveness on a timely basis.
14. Coordination with the supply chain for monitoring of IDOD & DOD & Stacking norms, material & product compatibility, FEFO and taking Corrective Action to maintain Freshness Indicator in the Market.
15. Ensure, maintaining of all Interlocks & PRP, OPRP, CCP & Control Measures as per requirements.
16. To ensure to achieve of the safety and environmental target of the department.
Qualifications
- Bachelor's degree or master's degree in micro-biology
- 15-20 years' relevant work experience
- Highly organized with excellent attention to detail
Assessor
Posted 4 days ago
Job Viewed
Job Description
Company Description
With over 45 years of international experience, Dewan Consultants has redefined recruitment excellence from our strategic hubs in India, Dubai, and Saudi Arabia. We lead the way across diverse sectors such as hospitality, manufacturing, banking, construction, oil & gas, aviation, and automotive. Our global reach and efficient screening process ensure we swiftly identify top talent through interviews and medical assessments. We also provide complete solutions, including documentation, medical needs, and orientation, ensuring a seamless transition for candidates. At Dewan Consultants, we are committed to valuing the 'Human' in Human Resources.
Role Description
This is a full-time, on-site role for an Assessor based in Ludhiana. The Assessor will be responsible for evaluating candidates through interviews, reviewing documentations, conducting skill assessments, and ensuring compliance with recruitment standards. Additional duties include coordinating medical assessments and orienting candidates. The Assessor will collaborate with multiple departments to ensure a smooth recruitment process, offering support from the interview stage through onboarding.
Qualifications
- Strong skills in conducting interviews and candidate evaluations
- Experience in documentation review and compliance management
- Proficiency in arranging and assessing medical evaluations
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks efficiently
- Experience in sectors such as hospitality, manufacturing, banking, construction, oil & gas, aviation, or automotive is a plus
- Bachelor's degree in Human Resources, Business Administration, or related field
Job Location - Siliguri
Salary - 3.6 to 5 LPA
Interested candidates may kindly send their resumes to
Civil & Architectural Draughtsman
Posted 4 days ago
Job Viewed
Job Description
We are looking for a skilled Civil & Architectural Draughtsman to join our dynamic team. The ideal candidate should be experienced in preparing detailed architectural and civil drawings and be well-versed with the online building plan approval system (OBPAS).
Key Responsibilities:
- Prepare submission and approval drawings as per local authority requirements
- Create detailed working drawings and built-in drawings for construction
- Modify and update drawings based on design changes
- Upload drawings and required documents on OBPAS portal
- Coordinate with architects, engineers, and consultants for drawing finalization
- Ensure accuracy and clarity in all drawing outputs
Requirements:
- Diploma or certification in Civil/Architectural Draughtsmanship
- Proficiency in AutoCAD and related drafting software
- Knowledge of local building by-laws and submission processes
- Experience with OBPAS (Online Building Plan Approval System) is a must
- Attention to detail and ability to work within deadlines
- Minimum 2 years of relevant experience preferred
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Assessor
Posted today
Job Viewed
Job Description
Company Description
With over 45 years of international experience, Dewan Consultants has redefined recruitment excellence from our strategic hubs in India, Dubai, and Saudi Arabia. We lead the way across diverse sectors such as hospitality, manufacturing, banking, construction, oil & gas, aviation, and automotive. Our global reach and efficient screening process ensure we swiftly identify top talent through interviews and medical assessments. We also provide complete solutions, including documentation, medical needs, and orientation, ensuring a seamless transition for candidates. At Dewan Consultants, we are committed to valuing the 'Human' in Human Resources.
Role Description
This is a full-time, on-site role for an Assessor based in Ludhiana. The Assessor will be responsible for evaluating candidates through interviews, reviewing documentations, conducting skill assessments, and ensuring compliance with recruitment standards. Additional duties include coordinating medical assessments and orienting candidates. The Assessor will collaborate with multiple departments to ensure a smooth recruitment process, offering support from the interview stage through onboarding.
Qualifications
- Strong skills in conducting interviews and candidate evaluations
- Experience in documentation review and compliance management
- Proficiency in arranging and assessing medical evaluations
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks efficiently
- Experience in sectors such as hospitality, manufacturing, banking, construction, oil & gas, aviation, or automotive is a plus
- Bachelor's degree in Human Resources, Business Administration, or related field
Job Location - Siliguri
Salary - 3.6 to 5 LPA
Interested candidates may kindly send their resumes to
Quality Assurance Manager
Posted today
Job Viewed
Job Description
Responsibilities
1. Ensure to achieve the Quality and food safety targets.
2. To ensure proper GMP & Housekeeping.
3. To ensure the effectiveness of the Cleaning & Sanitation activities.
4. To ensure Adherence of Minimum Test Frequency, and KORE/QDEC requirements.
5. To ensure compliance of applicable Regulatory & statutory requirements.
6. To ensure External Testing, Calibration, Pest Control, Sensory, Capability study, microbiological compliance, Retention & market study.
7. To ensure compliance of the Internal & External audit.
8. To ensure all quality and food safety validation & verification activities- Line validation, Product validation, Package validation, process change, validations, etc. And their approval from CCI.
9. To conduct Skill Gap Assessment & Training Need Assessment of Quality Manpower and develop a Training calendar for QA and ensure training accordingly.
10. Tracking of departmental KPI & conduct Root Cause Analysis, preparing Corrective Action plans & implement to successfully achieving of Goals & Objectives.
11. Coordination with the Supply chain for implementation of the WUN & RUN Programme.
12. Overall responsible for maintaining CRC targets & zero IMCR.
13. Overall responsible for maintaining 100% traceability & conducting product recall mock drills and checking their effectiveness on a timely basis.
14. Coordination with the supply chain for monitoring of IDOD & DOD & Stacking norms, material & product compatibility, FEFO and taking Corrective Action to maintain Freshness Indicator in the Market.
15. Ensure, maintaining of all Interlocks & PRP, OPRP, CCP & Control Measures as per requirements.
16. To ensure to achieve of the safety and environmental target of the department.
Qualifications
- Bachelor's degree or master's degree in micro-biology
- 15-20 years' relevant work experience
- Highly organized with excellent attention to detail
Civil & Architectural Draughtsman
Posted today
Job Viewed
Job Description
We are looking for a skilled Civil & Architectural Draughtsman to join our dynamic team. The ideal candidate should be experienced in preparing detailed architectural and civil drawings and be well-versed with the online building plan approval system (OBPAS).
Key Responsibilities:
- Prepare submission and approval drawings as per local authority requirements
- Create detailed working drawings and built-in drawings for construction
- Modify and update drawings based on design changes
- Upload drawings and required documents on OBPAS portal
- Coordinate with architects, engineers, and consultants for drawing finalization
- Ensure accuracy and clarity in all drawing outputs
Requirements:
- Diploma or certification in Civil/Architectural Draughtsmanship
- Proficiency in AutoCAD and related drafting software
- Knowledge of local building by-laws and submission processes
- Experience with OBPAS (Online Building Plan Approval System) is a must
- Attention to detail and ability to work within deadlines
- Minimum 2 years of relevant experience preferred