6,066 Jobs in Morinda

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.
We're looking for an experienced Senior Staff Engineer to join our Shared Platform Services team. Reporting to the Director, Software Engineering, you'll be responsible for:
+ Developing high-quality software that is performant, scalable, reusable, extensible, secure, supportable, reliable APIs
+ Writing microservices, develop and extend in-house APIs, write client-side code which interacts with other APIs (RESTful and SDKs)
+ Working with front-end engineers to understand user requirements and provide endpoints that help accomplish building appealing interfaces
+ Exhibiting DevOps mindset - Work on continuous integration, including provisioning, deployment, testing, and version control of the software
+ Participating in strategic contributions like system design, and guiding long-term architecture
**What We're Looking For (Minumum Qualifications)**
+ Passionate software developer with 10+ years of hands-on software application development experience
+ Strong working experience with Java and Spring frameworks, including Spring Boot, Spring Cloud, Spring Security, and Quarkus, ensuring robust and scalable application development
+ Containerization experience with applications deployed on Docker or Kubernetes using AWS, GCP or other cloud providers
+ Proven expertise in building distributed, cloud-native applications using Dapr and Kubernetes, with a focus on scalability and reliability
+ Ability to quickly adapt & independently work in a fast-paced Agile environment with minimum supervision
**What Will Make You Stand Out (Preferred Qualifications)**
+ Knowledge about Docker/Kubernetes and container infrastructure would be a plus
+ Comfortable switching between languages such as Java, Go, Python, or others based on project needs
+ Hands on experience in writing Gitlab pipelines
#LI-Hybrid
#LI-AC10
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a solid foundation for growth. Put your passion and expertise to work with the world's cloud security leader.
We're looking for an experienced Stock Plan Administrator to join our Global Equity team. You will play a critical role in the administration of our employee stock ownership plans. Reporting to the Senior Stock Administrator, you'll be responsible for:
+ Administering stock option (RSUs and ESPPs) in compliance to local and international regulations, educating/supporting employees on stock plan features, options, and reporting processes
+ Preparing and maintaining accurate records of stock plan transactions including grants, exercises, and cancellations
+ Generating and analyzing reports related to stock plans, ensuring accuracy and compliance with international reporting standards
+ Collaborating with cross-functional teams to support the implementation/administration of stock plans globally and liaising with external vendors/auditors for smooth operations and compliance
+ Monitoring changes in local/international tax laws/regulations affecting stock plans and providing updates to existing processes
**What We're Looking for (Minimum Qualifications)**
+ Bachelor's degree in Finance, Accounting, Business Administration, or a related field
+ A minimum of 2 years of experience in stock plan administration, or a related area, with a focus on international regulations
+ Strong understanding of stock plan administration, equity compensation, stock transaction payroll reporting, relevant tax implications, and international regulatory requirements
+ Experience with the administration of stock plans for global corporation
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience with using stock plan management software such as Equity Edge Online
+ Excellent analytical skills with a keen attention to detail
+ Strong communication and interpersonal skills, with the ability to work collaboratively across teams and engage with employees at all levels
#LI-NT1
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a solid foundation for growth. Put your passion and expertise to work with the world's cloud security leader.
We're looking for an experienced and driven individual to contribute to a variety of finance transformation programs, with a focus on FP&A. You will use expertise in Finance processes, project management, FP&A tool set and understand technology integration to ensure the delivery of main transformation projects. You will be responsible for:
+ Transforming main FP&A processes (Headcount Planning, AOP/budgeting and, forecasting and reporting processes), systems and controls
+ Designing, implementing and testing workflows for Headcount Planning (incl. sourcing of HC data from HRIS into Planning Tool and the subsequent processes)
+ Documenting data integration requirements (ERP <> Planning Tool, HRIS <> Planning Tool), test cases and perform validation/testing
+ Collaborating with other teams and external consultants to design/develop, deploy solutions, identify opportunities and support prioritization
+ Building harmonious end-to-end finance processes (including mapping of controls) and build/maintain documentation and training material
**What We're Looking for (Minimum Qualifications)**
+ Bachelor's degree in finance, accounting, business, or related field. MBA or equivalent advanced degree
+ 7 to 9 years of experience in finance transformation, FP&A or implementation of a Planning Tool (preferably Adaptive)
+ Understanding of FP&A processes (focus on Headcount Planning, AOP / Budgeting and, Forecasting and Reporting processes)
**What Will Make You Stand Out (Preferred Qualifications)**
+ Hands-on experience with Planning Tools (preferably Adaptive), ERP (preferably NetSuite) and HRIS (preferably Workday)
+ Data analytics experience (preferred tools: Tableau, Snowflake)
+ Experience managing large-scale finance transformation projects with solid project management skills (PMP or equivalent certification)
#LI-NT1
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We're looking for an experienced People Consultant to join our People & Culture (P&C) team. Reporting to the Senior Director HR- Asia Pacific & Japan, you will be part of the Regional Business Partnership team based to build, influence and execute people, culture related programs to support the business growth across the region. In this role you will be responsible for:
+ Serving as an advisor to managers, directors and senior leaders, aligning HR solutions with organizational goals, guiding complex people challenges and change efforts
+ Partnering with leaders to analyze HR data, address employee concerns, and execute targeted HR programs to enhance team engagement and performance
+ Supporting managers with employee relations, ensure policy compliance, analyze HR data, recommend minor process improvements, and assist with implementing basic HR initiatives
+ Researching and analyzing data to support diversity programs, leadership insights, and process improvements by identifying key issues and root causes
+ Resolving employee issues while enhancing support areas to align service delivery with organizational strategy
**What We're Looking for (Minimum Qualifications)**
+ 5+ years experience as a hands-on HR business partnering with advanced HR data analysis; People related query resolution; Program Execution and knowledge of local labor laws/practices
+ Experience as a People Partner in a complex, high-volume, high growth environment with ability to manage ambiguity to develop solutions
+ Experience building relationships with leadership and employees, and excellent in advanced evaluative and influencing skills
**What will make you Stand Out (Preferred Qualifications)**
+ Demonstrated understanding of metrics, drivers and compensation plans, and scorecards
+ Ability to Present facts and recommendations with written, verbal, and public speaking skills
+ Master's degree in human resources or related field
#LI-hybrid
#LI-KM8
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Your potential has a place here with TTEC's award-winning employment experience. As a Team Lead working onsite in Mohali, Punjab, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
What You'll Do
Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.
We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.
**During a Typical Day, You'll**
· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects
· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.
· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed
· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes
· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy
· Comfortable with computer systems
**What You Bring to the Role**
· Associate degree, technical school, or equivalent work experience
· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action
· Engage and support your team while focusing on the overall team performance in a dynamic environment
· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members
· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.
· Comfortable with computer systems
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
· Use if Non US based role: Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Team Lead, Service Delivery_
**Location:** _India-Punjab-Mohali_
**Requisition ID:** _045UH_

**Description - External**
Be the spark that brightens days and ignite your career with TTEC's award-winning
employment experience. As a Recruiter working onsite in Mohali, you'll be a part of
creating and delivering amazing customer experiences while you also #experienceTTEC, an
award-winning employment experience and company culture.
Our employees have spoken. Our purpose, team, and company culture are amazing, and
our Great Place to Work® certification in India says it all!
**What You'll Do**
Looking to hire great talent and make an impact on helping people elevate their careers in a
mission and values-driven global organization? In this role, you'll meet recruiting targets in
support of specific client needs. You'll work with the recruiting team to coordinate
recruiting efforts and be responsible for your own recruitment goals as well. This may
include community sourcing, screening resumes and applications, scheduling onsite
interviews, assisting in completing reference checks, background checks, drug tests, and
completing paperwork for each new hire. Ready to ensure a positive experience for every
candidate?
You'll report to the Manager, Talent Acquisition. In this role, you'll impact the business
through your recruitment initiatives
During a Typical Day, You'll
· Candidate Identification: Use job boards, social media platforms, and other online
resources to identify potential candidates.
· Engagement: Reach out to candidates through direct messaging, emails, and social
media interactions to gauge interest and fit for open positions.
· Pipeline Management: Maintain and update a database of potential candidates,
ensuring a steady flow of qualified talent.
· Collaboration: Work closely with the Talent Sourcing Manager and recruiters to
understand job requirements and ensure a smooth handoff of candidates.
· Market Research: Conduct research on industry trends and competitor activities to
inform sourcing strategies.
· Metrics and Reporting: Track and report on sourcing activities and outcomes, including
response rates and conversion rates.
**What You Bring to the Role**
· Minimum 5 year of experience in recruitment
· Time management skills with a focus on hitting goals and meeting targets
· Ability to articulate, interact and understand client needs and expectations
· Excellent verbal and written communication skills
· High level of integrity, judgment and follow-through
· Strong attention to detail
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community-minded organization where giving back is
encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness, and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities,
benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition
reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped
companies build engaged, pleased, profitable customer experiences powered by our
combination of humanity and technology. On behalf of many of the world's leading iconic
and hyper-growth brands, we talk, message, text, and video chat with millions of customers
every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our global teams. We aim to
reflect on the communities we serve by not only delivering amazing service and technology,
but also humanity. We make it a point to make sure all our employees feel valued, belong,
and comfortable being their authentic selves at work. As a global company, we know
diversity is our strength because it enables us to view things from different vantage points
and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Recruiter_
**Location:** _India-Punjab-Mohali_
**Requisition ID:** _046KX_

Your potential has a place here with TTEC's award-winning employment experience. As a Service Delivery Manager working Onsite in Mohali, India, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
**What You'll be Doing**
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll support and motivate your team to make sure they're on track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
**During a Typical Day, You'll**
· Improve the key success metrics associated with goals. These include:
o Customer Satisfaction Score
o Service Level Goals
o Quality Goals
· Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
· Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
**What You Bring to the Role**
· Minimum 1 year call center or equivalent work experience
· Continuously promote a performance-driven culture and always work towards reaching for amazing
· Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
· Consistently mentor and inspire others
· Customer focused mindset
· Understanding, interpreting, and manipulating data for reporting
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Use if Non US based role: Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#Onsite
**Title:** _Service Delivery Manager_
**Location:** _India-Punjab-Mohali_
**Requisition ID:** _0462I_

Your potential has a place here with TTEC's award-winning employment experience. As a **Service Delivery Manager working Onsite in Mohali, Punjab,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
What You'll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll support and motivate your team to make sure they're on track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
You'll report to the Director, Operations. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals, and influence their career mobility.
**During a Typical Day, You'll**
· Improve the key success metrics associated with goals. These include:
o Customer Satisfaction Score
o Service Level Goals
o Quality Goals
· Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
· Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
**What You Bring to the Role**
· Minimum 1 year call center or equivalent work experience
· Continuously promote a performance-driven culture and always work towards reaching for amazing
· Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
· Consistently mentor and inspire others
· Customer focused mindset
· Understanding, interpreting, and manipulating data for reporting
What You Can Expect - Update based on region
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you. Visit for more information
**About TTEC** Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Manager, Service Delivery_
**Location:** _India-Punjab-Mohali_
**Requisition ID:** _045X9_

**Fresenius Medical Care is a global leader in providing high-quality healthcare solutions and services. We are committed to fostering an inclusive and diverse work environment where all employees are treated with respect and fairness, regardless of race, gender, caste, ethnicity, religion, disability, or any other characteristic. We believe in equal opportunities for all and celebrate diversity as a key driver of innovation and success. Our commitment to equality ensures that every individual has the opportunity to thrive.**
**Summary of the role:**
+ Sets up and operates haemodialysis machine to provide dialysis treatment for patients with kidney failure
+ Attach dialyzer and tubing to machine and prime the extracorporeal circuits with 0.9% normal saline to prepare machine for use.
+ Label dialyser & blood lines with patient name & ID prior to the first use (excluded single use).
+ Preparing dialysis solutions and mixing bicarbonate according to formula
+ Explains dialysis procedure and operation of haemodialysis machine to patient before treatment to allay anxieties.
+ Connects haemodialysis machine to patient's access site to initiate dialysis.
+ Monitor haemodialysis machine for malfunction.
+ Maintain all the log books, forms & registers.