42,277 Jobs in Narsingi
Sr. Manager - Automation
Hyderabad, Andhra Pradesh
Warner Bros. Discovery
Posted today
Job Viewed
Job Description
**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
As the Sr. Manager , Agentic AI & Automation, you will lead transformative initiatives that drive operational efficiency, optimize workflows, and enable scalable automation across multiple domains within our company. Working in one of the largest global Media & Entertainment companies, this pivotal role offers an exciting opportunity to redefine how we leverage technology to enhance content production, delivery, and customer experiences.
You will be responsible for developing and executing automation strategies that integrate seamlessly with our AI and digital transformation objectives , helping us stay ahead of the curve in a highly competitive industry.
As Sr. Manager - Automation, you will play a critical role in architecting, deploying, and scaling automation solutions-including emerging Agentic AI capabilities-across key business processes at Warner Bros. Discovery. You will collaborate closely with engineering, AI/ML, product, and business teams to deliver impactful, intelligent automation that streamlines operations, enhances efficiency, and supports business transformation.
Your responsibilities include driving the adoption of automation platforms (such as RPA, IPA, and cloud-based tools), integrating Agentic AI for adaptive and context-aware workflow automation, and ensuring solutions are robust, compliant, and measurable. This is a unique opportunity to influence the company's automation strategy and champion the next wave of AI-enabled enterprise productivity.
**1. Automation & Agentic AI Strategy Development**
+ Contribute to developing automation and Agentic AI strategies aligned with enterprise objectives .
+ Identify , evaluate, and prioritize automation opportunities, focusing on both traditional automation and advanced AI agents that can autonomously initiate , adapt, and complete tasks across digital workflows.
+ Establish best practices for implementing automation with human-in-the-loop controls to ensure reliability and compliance.
+ Remain up to date with automation and agentic AI trends, leveraging new technologies to elevate business impact .
**2. Team Leadership and Management**
+ Lead a diverse team of A utomation engineers, analysts, and specialists, fostering a culture of innovation, collaboration, and high performance.
+ Mentor and develop team members, ensuring they have the necessary skills and resources to succeed in their roles.
+ Drive the team's efforts in automating key business processes, with a focus on quality, speed, and precision.
+ Set clear objectives and KPIs for the automation team, monitoring progress and ensuring timely delivery of automation solutions.
+ Encourage a data-driven approach to measure the impact of automation on productivity, cost savings, and overall business outcomes.
**3. Automation Architecture and Implementation**
+ Lead the design and implementation of scalable, high-performance automation systems across the company's infrastructure.
+ Ensure that automation solutions are seamlessly integrated into existing workflows, systems, and tools.
+ Oversee the selection and deployment of automation platforms, tools, and technologies, ensuring they meet security, compliance, and operational requirements.
+ Collaborate with IT, AI/ML, and engineering teams to ensure a cohesive and reliable architecture for automation systems.
+ Ensure the automation solutions adhere to industry standards, best practices, and compliance requirements.
**4. Cross-Functional Collaboration and Stakeholder Engagement**
+ Work closely with business stakeholders, product teams, and senior leadership to understand automation needs and align solutions with strategic goals.
+ Communicate the value and impact of automation initiatives to key stakeholders, ensuring buy-in and active engagement.
+ Establish strong working relationships with external partners, vendors, and consultants to leverage the latest automation technologies.
+ Collaborate with AI and data teams to integrate automation into AI-driven workflows, enabling smarter automation decisions.
+ Manage expectations, mitigate risks, and ensure transparency in the automation project lifecycle, from planning to execution.
**5. Automation Governance, Risk Management, and Optimization**
+ Establish robust governance frameworks to monitor and manage automation projects, ensuring adherence to budgets, timelines, and quality standards.
+ Identify , assess, and mitigate risks associated with automation implementations, ensuring business continuity and operational stability.
+ Drive optimization efforts to improve the performance and efficiency of automation solutions, ensuring they deliver maximum value over time.
+ Continuously evaluate and refine automation strategies to ensure they remain aligned with evolving business needs and technological advancements.
+ Ensure that automation solutions are secure, scalable, and compliant with relevant industry regulations and standards.
Qualifications & Experiences:
**Academic Qualifications:**
+ Bachelor's or Master's degree in Engineering , Computer Science, Business, or a related technical field from a recognized institution.
+ Additional certifications in automation technologies (e.g., RPA, DevOps, Cloud Computing) , Agentic AI or project management (e.g., PMP, Agile) are a plus.
**Professional Experience:**
+ **8 + years** of experience in automation, with a proven track record of leading large-scale automation initiatives in a technology-driven environment.
+ Extensive experience in automation technologies, including Robotic Process Automation (RPA), Intelligent Process Automation (IPA), workflow automation, and cloud-based automation platforms.
+ Strong understanding of AI, machine learning, and how automation can be integrated with AI-driven solutions for enhanced business performance.
+ At least 3 **+ years** of leadership experience, managing cross-functional , multi-geographic teams , and driving successful automation projects.
+ Demonstrated success in transforming complex business processes into automated, streamlined workflows that drive measurable efficiency gains.
**Technical Skills:**
+ Proficiency in automation platforms such as UiPath, and similar technologies.
+ Strong knowledge of AWS cloud .
+ Experience with scripting and automation development using languages like Python, JavaScript, PowerShell, or Shell scripting.
+ Understanding of agentic AI principles-autonomous task agents, dynamic workflow orchestration, human-in-the-loop systems, and adaptive decision engines.
+ Deep understanding of software development life cycle (SDLC), Agile methodologies, and DevOps practices.
+ Familiarity with AI/ML technologies and how they intersect with automation to create intelligent, self-optimizing systems.
**Other Skills:**
+ Excellent leadership, team-building, and interpersonal skills with the ability to engage stakeholders at all levels.
+ Strong project management skills, with experience in overseeing end-to-end automation projects, ensuring timely and on-budget delivery.
+ Exceptional communication skills, both written and verbal, with the ability to articulate complex automation strategies to non-technical audiences.
+ Strong analytical and problem-solving skills with a focus on process optimization and continuous improvement.
+ A proactive, self-motivated approach to identifying opportunities for automation and driving their implementation
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
As the Sr. Manager , Agentic AI & Automation, you will lead transformative initiatives that drive operational efficiency, optimize workflows, and enable scalable automation across multiple domains within our company. Working in one of the largest global Media & Entertainment companies, this pivotal role offers an exciting opportunity to redefine how we leverage technology to enhance content production, delivery, and customer experiences.
You will be responsible for developing and executing automation strategies that integrate seamlessly with our AI and digital transformation objectives , helping us stay ahead of the curve in a highly competitive industry.
As Sr. Manager - Automation, you will play a critical role in architecting, deploying, and scaling automation solutions-including emerging Agentic AI capabilities-across key business processes at Warner Bros. Discovery. You will collaborate closely with engineering, AI/ML, product, and business teams to deliver impactful, intelligent automation that streamlines operations, enhances efficiency, and supports business transformation.
Your responsibilities include driving the adoption of automation platforms (such as RPA, IPA, and cloud-based tools), integrating Agentic AI for adaptive and context-aware workflow automation, and ensuring solutions are robust, compliant, and measurable. This is a unique opportunity to influence the company's automation strategy and champion the next wave of AI-enabled enterprise productivity.
**1. Automation & Agentic AI Strategy Development**
+ Contribute to developing automation and Agentic AI strategies aligned with enterprise objectives .
+ Identify , evaluate, and prioritize automation opportunities, focusing on both traditional automation and advanced AI agents that can autonomously initiate , adapt, and complete tasks across digital workflows.
+ Establish best practices for implementing automation with human-in-the-loop controls to ensure reliability and compliance.
+ Remain up to date with automation and agentic AI trends, leveraging new technologies to elevate business impact .
**2. Team Leadership and Management**
+ Lead a diverse team of A utomation engineers, analysts, and specialists, fostering a culture of innovation, collaboration, and high performance.
+ Mentor and develop team members, ensuring they have the necessary skills and resources to succeed in their roles.
+ Drive the team's efforts in automating key business processes, with a focus on quality, speed, and precision.
+ Set clear objectives and KPIs for the automation team, monitoring progress and ensuring timely delivery of automation solutions.
+ Encourage a data-driven approach to measure the impact of automation on productivity, cost savings, and overall business outcomes.
**3. Automation Architecture and Implementation**
+ Lead the design and implementation of scalable, high-performance automation systems across the company's infrastructure.
+ Ensure that automation solutions are seamlessly integrated into existing workflows, systems, and tools.
+ Oversee the selection and deployment of automation platforms, tools, and technologies, ensuring they meet security, compliance, and operational requirements.
+ Collaborate with IT, AI/ML, and engineering teams to ensure a cohesive and reliable architecture for automation systems.
+ Ensure the automation solutions adhere to industry standards, best practices, and compliance requirements.
**4. Cross-Functional Collaboration and Stakeholder Engagement**
+ Work closely with business stakeholders, product teams, and senior leadership to understand automation needs and align solutions with strategic goals.
+ Communicate the value and impact of automation initiatives to key stakeholders, ensuring buy-in and active engagement.
+ Establish strong working relationships with external partners, vendors, and consultants to leverage the latest automation technologies.
+ Collaborate with AI and data teams to integrate automation into AI-driven workflows, enabling smarter automation decisions.
+ Manage expectations, mitigate risks, and ensure transparency in the automation project lifecycle, from planning to execution.
**5. Automation Governance, Risk Management, and Optimization**
+ Establish robust governance frameworks to monitor and manage automation projects, ensuring adherence to budgets, timelines, and quality standards.
+ Identify , assess, and mitigate risks associated with automation implementations, ensuring business continuity and operational stability.
+ Drive optimization efforts to improve the performance and efficiency of automation solutions, ensuring they deliver maximum value over time.
+ Continuously evaluate and refine automation strategies to ensure they remain aligned with evolving business needs and technological advancements.
+ Ensure that automation solutions are secure, scalable, and compliant with relevant industry regulations and standards.
Qualifications & Experiences:
**Academic Qualifications:**
+ Bachelor's or Master's degree in Engineering , Computer Science, Business, or a related technical field from a recognized institution.
+ Additional certifications in automation technologies (e.g., RPA, DevOps, Cloud Computing) , Agentic AI or project management (e.g., PMP, Agile) are a plus.
**Professional Experience:**
+ **8 + years** of experience in automation, with a proven track record of leading large-scale automation initiatives in a technology-driven environment.
+ Extensive experience in automation technologies, including Robotic Process Automation (RPA), Intelligent Process Automation (IPA), workflow automation, and cloud-based automation platforms.
+ Strong understanding of AI, machine learning, and how automation can be integrated with AI-driven solutions for enhanced business performance.
+ At least 3 **+ years** of leadership experience, managing cross-functional , multi-geographic teams , and driving successful automation projects.
+ Demonstrated success in transforming complex business processes into automated, streamlined workflows that drive measurable efficiency gains.
**Technical Skills:**
+ Proficiency in automation platforms such as UiPath, and similar technologies.
+ Strong knowledge of AWS cloud .
+ Experience with scripting and automation development using languages like Python, JavaScript, PowerShell, or Shell scripting.
+ Understanding of agentic AI principles-autonomous task agents, dynamic workflow orchestration, human-in-the-loop systems, and adaptive decision engines.
+ Deep understanding of software development life cycle (SDLC), Agile methodologies, and DevOps practices.
+ Familiarity with AI/ML technologies and how they intersect with automation to create intelligent, self-optimizing systems.
**Other Skills:**
+ Excellent leadership, team-building, and interpersonal skills with the ability to engage stakeholders at all levels.
+ Strong project management skills, with experience in overseeing end-to-end automation projects, ensuring timely and on-budget delivery.
+ Exceptional communication skills, both written and verbal, with the ability to articulate complex automation strategies to non-technical audiences.
+ Strong analytical and problem-solving skills with a focus on process optimization and continuous improvement.
+ A proactive, self-motivated approach to identifying opportunities for automation and driving their implementation
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
This advertiser has chosen not to accept applicants from your region.
0
Principal Software Engineer - Java FSD, IAM
Hyderabad, Andhra Pradesh
UnitedHealth Group
Posted today
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
Aikyam is the most advanced "Identity as a Service" Platform within Optum, part of the UnitedHealth Group family of businesses that is aimed to provide a central and universal user identity for identifying and authenticating a user in the healthcare domain. It is built upon open standards like OAuth 2.0, OpenID Connect, SAML 2.0 Web SSO etc. It is a highly available, reliable and scalable service hosted in public cloud. We enjoy the trust of large customers in healthcare industry and government services with operations across United States of America.
The Optum Technology Digital team is on a mission to disrupt the healthcare industry, transforming UHG into an industry-leading Consumer brand. We deliver hyper-personalized digital solutions that empower direct-to-consumer, digital-first experiences, educating, guiding, and empowering consumers to access the right care at the right time. Our mission is to revolutionize healthcare for patients and providers by delivering cutting-edge, personalized and conversational digital solutions. We're Consumer Obsessed, ensuring they receive exceptional support throughout their healthcare journeys. As we drive this transformation, we're revolutionizing customer interactions with the healthcare system, leveraging AI, cloud computing, and other disruptive technologies to tackle complex challenges. Serving UnitedHealth Group's digital technology needs, the Consumer Engineering team impacts millions of lives through UnitedHealthcare & Optum.
We are seeking a dynamic individual who embodies modern engineering culture - someone with deep engineering expertise within a digital product model, a passion for innovation, and a relentless drive to enhance the consumer experience. Our ideal candidate thrives in an agile, fast-paced rapid-prototyping environment, embraces DevOps and continuous integration/continuous deployment (CI/CD) practices, and champions the Voice of the Customer. If you are driven by the pursuit of excellence, eager to innovate, and excited to make a tangible impact within a team that embraces modern technologies and consumer-centric strategies, while prioritizing robust cyber-security protocols, we invite you to explore this exciting opportunity with us. Join our team and be at the forefront of shaping the future of healthcare, where your unique skills will not only be recognized but celebrated.
**Primary Responsibilities:**
+ Plan, define, design, implement and maintain the solution architecture in the area of internal and external identity & access management solution in public and private cloud environments
+ Adopt, implement and define guidelines using open standard identity protocols and mechanisms such as OAuth 2.0/ OpenID Connect, SAML 2.0, Federated Identity Management and SSO
+ Mentors other members of the team on Information Security and Secure Development Standards
+ Evaluates and recommends new and emerging security methods, best practices, tools, technologies and staying abreast of new threats & vulnerabilities
+ Implement Security and Disaster Recovery measures and drive automation in the cloud architecture
+ Develop and integrate analytics algorithms using AI and machine learning against security event data in largescale environments
+ Help implement data-driven security analytics, reporting and monitoring initiatives and to support security incident analysis with your technical expertise
+ Keep yourself up to date on the security aspects of the products, including infrastructure security, application security and cloud security
+ Work with the product management, implementation teams to respond to customer security related issues and help define the security roadmap for implementation
+ Develop and maintain threat models and perform frequent threat assessments
+ Be an IAM SME to provide guidance and consulting services across teams
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 8+ years of hands-on technical experience in implementing secure enterprise applications using cloud technologies
+ 6+ years of relevant experience in Identity & Access Management and Information Security
+ **Hands-on working experience with SailPoint, ForgeRock, Ping, Okta, OneLogin, Azure AD or similar IAM product** s
+ **Hands-on developer with great coding skills with best practices. We currently use Java, JavaScript, Spring Boot, Spring Cloud, Kubernetes, AWS**
+ Hands-on experience with security management of virtual machines, containers, and applications
+ **Good experience in Threat, Vulnerability & Risk management, Infrastructure security**
+ Demonstrable experience in Site Reliability Engineering and DDoS mitigation techniques
+ **Knowledge of SANS Top 20 Critical Security Controls and OWASP Top 10 vulnerabilities**
+ **Deep knowledge of OAuth 2.0, OpenID Connect, SAML 2.0, Identity federation, Single Sign-On, RBAC, ABAC, MFA, RBA**
+ Extensive knowledge and experience with identity and access management technology, such as single sign-on (SSO), two-factor authentication, privileged access management, etc.
+ Working knowledge of Scripting languages (Python and PowerShell)
+ Solid working knowledge of Web Application Firewalls, HTTP(s), TCP/UDP, SSL/TLS, Forward and reverse proxies, Load balancers
+ **Solid understanding and development experience on Java, SpringBoot, RESTful Web Services and Microservices**
+ Good understanding of the web application architectures, TCP/IP networking, cloud computing and data integrity and confidentiality including cryptographic techniques
+ **Exposure to AWS services, Lambda & containerization**
+ **Cassandra/any other No-SQL exposure**
+ Proven ability to lead the design, implementation, and management of the organization's IAM systems and processes
+ Proven solid communication skills and presentation skills, leadership skills, problem solving and analytical skills
+ Flexible to work with global teams and working on different time zones
**Preferred Qualifications:**
+ AWS Certifications
+ Experience in implementing Security Analytics using AI and machine learning
+ Experience in healthcare industry applications development and support
+ Knowledge of implementation of technology specifications and/or RFCs
+ Knowledge of JavaScript and Single Page Applications
+ Hands-on experience on React/NodeJs & other UI frameworks
+ Working knowledge of containers and orchestration (Kubernetes)
+ Good understanding of foundational statistics and its applications along with relevant algorithms used for data analysis
+ Good understanding of data science methodologies. Distinguish between descriptive, diagnostic, predictive and prescriptive analytic capabilities and their applications
+ Good understanding of SCIM2, U2F/UAF/FIDO2, HOTP, TOTP
+ Familiarity with security, privacy and compliance standards such as FISMA, FedRAMP, HIPAA, NIST800-53, NIST800-63 and GDPR
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
Aikyam is the most advanced "Identity as a Service" Platform within Optum, part of the UnitedHealth Group family of businesses that is aimed to provide a central and universal user identity for identifying and authenticating a user in the healthcare domain. It is built upon open standards like OAuth 2.0, OpenID Connect, SAML 2.0 Web SSO etc. It is a highly available, reliable and scalable service hosted in public cloud. We enjoy the trust of large customers in healthcare industry and government services with operations across United States of America.
The Optum Technology Digital team is on a mission to disrupt the healthcare industry, transforming UHG into an industry-leading Consumer brand. We deliver hyper-personalized digital solutions that empower direct-to-consumer, digital-first experiences, educating, guiding, and empowering consumers to access the right care at the right time. Our mission is to revolutionize healthcare for patients and providers by delivering cutting-edge, personalized and conversational digital solutions. We're Consumer Obsessed, ensuring they receive exceptional support throughout their healthcare journeys. As we drive this transformation, we're revolutionizing customer interactions with the healthcare system, leveraging AI, cloud computing, and other disruptive technologies to tackle complex challenges. Serving UnitedHealth Group's digital technology needs, the Consumer Engineering team impacts millions of lives through UnitedHealthcare & Optum.
We are seeking a dynamic individual who embodies modern engineering culture - someone with deep engineering expertise within a digital product model, a passion for innovation, and a relentless drive to enhance the consumer experience. Our ideal candidate thrives in an agile, fast-paced rapid-prototyping environment, embraces DevOps and continuous integration/continuous deployment (CI/CD) practices, and champions the Voice of the Customer. If you are driven by the pursuit of excellence, eager to innovate, and excited to make a tangible impact within a team that embraces modern technologies and consumer-centric strategies, while prioritizing robust cyber-security protocols, we invite you to explore this exciting opportunity with us. Join our team and be at the forefront of shaping the future of healthcare, where your unique skills will not only be recognized but celebrated.
**Primary Responsibilities:**
+ Plan, define, design, implement and maintain the solution architecture in the area of internal and external identity & access management solution in public and private cloud environments
+ Adopt, implement and define guidelines using open standard identity protocols and mechanisms such as OAuth 2.0/ OpenID Connect, SAML 2.0, Federated Identity Management and SSO
+ Mentors other members of the team on Information Security and Secure Development Standards
+ Evaluates and recommends new and emerging security methods, best practices, tools, technologies and staying abreast of new threats & vulnerabilities
+ Implement Security and Disaster Recovery measures and drive automation in the cloud architecture
+ Develop and integrate analytics algorithms using AI and machine learning against security event data in largescale environments
+ Help implement data-driven security analytics, reporting and monitoring initiatives and to support security incident analysis with your technical expertise
+ Keep yourself up to date on the security aspects of the products, including infrastructure security, application security and cloud security
+ Work with the product management, implementation teams to respond to customer security related issues and help define the security roadmap for implementation
+ Develop and maintain threat models and perform frequent threat assessments
+ Be an IAM SME to provide guidance and consulting services across teams
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 8+ years of hands-on technical experience in implementing secure enterprise applications using cloud technologies
+ 6+ years of relevant experience in Identity & Access Management and Information Security
+ **Hands-on working experience with SailPoint, ForgeRock, Ping, Okta, OneLogin, Azure AD or similar IAM product** s
+ **Hands-on developer with great coding skills with best practices. We currently use Java, JavaScript, Spring Boot, Spring Cloud, Kubernetes, AWS**
+ Hands-on experience with security management of virtual machines, containers, and applications
+ **Good experience in Threat, Vulnerability & Risk management, Infrastructure security**
+ Demonstrable experience in Site Reliability Engineering and DDoS mitigation techniques
+ **Knowledge of SANS Top 20 Critical Security Controls and OWASP Top 10 vulnerabilities**
+ **Deep knowledge of OAuth 2.0, OpenID Connect, SAML 2.0, Identity federation, Single Sign-On, RBAC, ABAC, MFA, RBA**
+ Extensive knowledge and experience with identity and access management technology, such as single sign-on (SSO), two-factor authentication, privileged access management, etc.
+ Working knowledge of Scripting languages (Python and PowerShell)
+ Solid working knowledge of Web Application Firewalls, HTTP(s), TCP/UDP, SSL/TLS, Forward and reverse proxies, Load balancers
+ **Solid understanding and development experience on Java, SpringBoot, RESTful Web Services and Microservices**
+ Good understanding of the web application architectures, TCP/IP networking, cloud computing and data integrity and confidentiality including cryptographic techniques
+ **Exposure to AWS services, Lambda & containerization**
+ **Cassandra/any other No-SQL exposure**
+ Proven ability to lead the design, implementation, and management of the organization's IAM systems and processes
+ Proven solid communication skills and presentation skills, leadership skills, problem solving and analytical skills
+ Flexible to work with global teams and working on different time zones
**Preferred Qualifications:**
+ AWS Certifications
+ Experience in implementing Security Analytics using AI and machine learning
+ Experience in healthcare industry applications development and support
+ Knowledge of implementation of technology specifications and/or RFCs
+ Knowledge of JavaScript and Single Page Applications
+ Hands-on experience on React/NodeJs & other UI frameworks
+ Working knowledge of containers and orchestration (Kubernetes)
+ Good understanding of foundational statistics and its applications along with relevant algorithms used for data analysis
+ Good understanding of data science methodologies. Distinguish between descriptive, diagnostic, predictive and prescriptive analytic capabilities and their applications
+ Good understanding of SCIM2, U2F/UAF/FIDO2, HOTP, TOTP
+ Familiarity with security, privacy and compliance standards such as FISMA, FedRAMP, HIPAA, NIST800-53, NIST800-63 and GDPR
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
This advertiser has chosen not to accept applicants from your region.
1
Software Engineer
Hyderabad, Andhra Pradesh
UnitedHealth Group
Posted today
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Designing and developing/coding software components including web applications, on the following platforms: Java, J2EE, SpringBoot, Angular
+ Collaborating with QA and Business Analysis team members
+ Specification and management of coding, usability and quality standards
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ Java developer with 6+ years of experience in Java, J2EE technology stack
+ Knowledge of the Healthcare domain or healthcare experience
+ Knowledge of Azure Cloud architecture, infrastructure & patterns
+ Knowledge and hands on Unit testing - Mockito
+ Good knowledge of Core Java
+ Good knowledge of SQL server
+ Exposure on Test Automation and flexible to work between Development and automation as needed. Be an End-to-End engineer
+ Proven good communication and interpersonal skills
**Preferred Qualifications:**
+ Experience using terraform or other CI/CD IaC
+ Experience working in AGILE (Scrum) model of execution
+ Knowledge of other tools like Jenkins build tool, Ant Hill Pro build tool, Tortoise SVN versioning tool, Ant tool, Maven tool
+ Knowledge of Web services RESTful
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
**Primary Responsibilities:**
+ Designing and developing/coding software components including web applications, on the following platforms: Java, J2EE, SpringBoot, Angular
+ Collaborating with QA and Business Analysis team members
+ Specification and management of coding, usability and quality standards
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ Java developer with 6+ years of experience in Java, J2EE technology stack
+ Knowledge of the Healthcare domain or healthcare experience
+ Knowledge of Azure Cloud architecture, infrastructure & patterns
+ Knowledge and hands on Unit testing - Mockito
+ Good knowledge of Core Java
+ Good knowledge of SQL server
+ Exposure on Test Automation and flexible to work between Development and automation as needed. Be an End-to-End engineer
+ Proven good communication and interpersonal skills
**Preferred Qualifications:**
+ Experience using terraform or other CI/CD IaC
+ Experience working in AGILE (Scrum) model of execution
+ Knowledge of other tools like Jenkins build tool, Ant Hill Pro build tool, Tortoise SVN versioning tool, Ant tool, Maven tool
+ Knowledge of Web services RESTful
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
This advertiser has chosen not to accept applicants from your region.
2
Salesforce Release Engineer - Copado
Hyderabad, Andhra Pradesh
S&P Global
Posted today
Job Viewed
Job Description
**About the Role:**
**Grade Level (for internal use):**
08
**S&P Global - Corporate**
**About the Role:** Infrastructure Engineer I - Salesforce Release Engineer, Copado
**The Team:** Our DevOps team integrates development and operations to streamline the software delivery lifecycle. We manage version control, automate Copado CI/CD pipelines, and ensure smooth, secure deployments with minimal disruption. This collaborative approach enhances efficiency, reduces errors, and accelerates innovation within the Salesforce ecosystem.
**Responsibilities and Impact:**
+ Plan and execute scheduled releases for multiple Salesforce instances using Azure DevOps, Git and Copado
+ Manage proper tracking of released components in version control
+ Own and continually improve the release process by documenting release issues and developing plans to improve process or automation
+ Prepare release notes and communicate release status to stakeholders and project teams
+ Work closely with development staff to resolve build problems and merge conflicts
+ Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production
+ Build and maintain a CI/CD pipeline with a focus on quality gates and required approval processes
**What We're Looking For:**
**Basic Required Qualifications:**
+ Understanding of Salesforce deployment tools like Change Sets, Ant, SFDX, or release management platforms such as Copado.
+ Basic knowledge of version control systems such as Git for managing metadata and code changes.
+ Familiarity with Salesforce environments (Dev, QA, UAT, Prod) and coordinating release cycles.
+ Good communication skills to collaborate with developers, admins, testers, and business teams.
**Additional Preferred Qualifications:**
+ Copado Certifications
+ Salesforce Admin
+ Salesforce metadata knowledge
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group)
**Job ID:** 318346
**Posted On:** 2025-08-24
**Location:** Hyderabad, Telangana, India
**Grade Level (for internal use):**
08
**S&P Global - Corporate**
**About the Role:** Infrastructure Engineer I - Salesforce Release Engineer, Copado
**The Team:** Our DevOps team integrates development and operations to streamline the software delivery lifecycle. We manage version control, automate Copado CI/CD pipelines, and ensure smooth, secure deployments with minimal disruption. This collaborative approach enhances efficiency, reduces errors, and accelerates innovation within the Salesforce ecosystem.
**Responsibilities and Impact:**
+ Plan and execute scheduled releases for multiple Salesforce instances using Azure DevOps, Git and Copado
+ Manage proper tracking of released components in version control
+ Own and continually improve the release process by documenting release issues and developing plans to improve process or automation
+ Prepare release notes and communicate release status to stakeholders and project teams
+ Work closely with development staff to resolve build problems and merge conflicts
+ Responsible for maintaining consistency between Salesforce sandbox environments, from Development through QA, UAT and Production
+ Build and maintain a CI/CD pipeline with a focus on quality gates and required approval processes
**What We're Looking For:**
**Basic Required Qualifications:**
+ Understanding of Salesforce deployment tools like Change Sets, Ant, SFDX, or release management platforms such as Copado.
+ Basic knowledge of version control systems such as Git for managing metadata and code changes.
+ Familiarity with Salesforce environments (Dev, QA, UAT, Prod) and coordinating release cycles.
+ Good communication skills to collaborate with developers, admins, testers, and business teams.
**Additional Preferred Qualifications:**
+ Copado Certifications
+ Salesforce Admin
+ Salesforce metadata knowledge
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group)
**Job ID:** 318346
**Posted On:** 2025-08-24
**Location:** Hyderabad, Telangana, India
This advertiser has chosen not to accept applicants from your region.
3
Director of Rooms
Hyderabad, Andhra Pradesh
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25137797
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Hyderabad Hitec City, APIIC Software Layout, Hitec City, Hyderabad, Telangana, India, 500081VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property's rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment to the owner and company.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Rooms Team**
- Champions the brand's service vision for product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Monitors and promotes room rates, specials, and promotions at the residence.
**Managing Profitability**
- Analyzes service issues and identifies trends.
- Works with Rooms team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Reviews and audits expenses.
**Managing Revenue Goals**
- Monitors Rooms operations sales performance against budget.
- Reviews reports and financial statements to determine Rooms operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.
- Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Ensuring and Providing Exceptional Customer Service**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Interacts with guests to obtain feedback on product quality and service levels.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Ensures that employees understand expectations and parameters for Room duties.
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
**Managing and Conducting Human Resources Activities**
- Interviews and hires employees.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Identifies talents of direct reports and their teams, and assists with their growth and development plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number** 25137797
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Hyderabad Hitec City, APIIC Software Layout, Hitec City, Hyderabad, Telangana, India, 500081VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property's rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment to the owner and company.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Rooms Team**
- Champions the brand's service vision for product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Monitors and promotes room rates, specials, and promotions at the residence.
**Managing Profitability**
- Analyzes service issues and identifies trends.
- Works with Rooms team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Reviews and audits expenses.
**Managing Revenue Goals**
- Monitors Rooms operations sales performance against budget.
- Reviews reports and financial statements to determine Rooms operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.
- Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Ensuring and Providing Exceptional Customer Service**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Interacts with guests to obtain feedback on product quality and service levels.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Ensures that employees understand expectations and parameters for Room duties.
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
**Managing and Conducting Human Resources Activities**
- Interviews and hires employees.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Identifies talents of direct reports and their teams, and assists with their growth and development plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
4
Guest Service Associate - Front Office
Hyderabad, Andhra Pradesh
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25137808
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25137808
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
5
Plumber
Hyderabad, Andhra Pradesh
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25137831
**Job Category** Engineering & Facilities
**Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Driver's License
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number** 25137831
**Job Category** Engineering & Facilities
**Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Driver's License
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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6
Principal Applied Scientist
Hyderabad, Andhra Pradesh
Microsoft Corporation
Posted today
Job Viewed
Job Description
How would you like to do the AI research and directly affect the lives of billions of humans? Would you like to be responsible for models and code running across tens of thousands of machines across datacenters around the world? What if you could multiply your impact by making developers around the world better? If you like building highly motivated and productive teams, we have got interesting opportunities for you.
Our team focuses on strategic workloads like M365 Copilot App, OneNote and Copilot Notebooks. The team obsesses about powering workloads with AI and innovates on next generation engineering infrastructure, tooling using AI. This provides every engineer with exceptional opportunities for rich learning, end-to-end ownership, autonomy, innovation and professional growth.
Our team of **Principal Applied Scientists** is chartered to tackle a wide variety of challenges, from building data ingestion to curating data to fine tuning prompts and models. The scientists focus on evaluation metrics to make purpose-built SLMs to infuse AI in productivity scenarios. Every member of this team is expected to collaborate with other teams across Microsoft that are building AI platforms, models and products. She is expected to lead the feature crews with a growth mindset for embracing and extending the rapidly evolving innovations and breakthroughs in this field.
Microsoft is committed to Responsible AI and digital safety for all. Every member of the team is expected to work through these frameworks to preserve our commitment to responsible AI while innovating rapidly. She needs to be self-driven, proactive, results-oriented and ready to work with minimal ongoing direction to succeed in this environment of rapid changes and building products from grounds up.
The M365 org plays a pivotal role in powering end user experiences (copilots and beyond) powered by highly relevant search capability leveraging M365 eco system.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will master a broad area or research and understand any applicable research techniques. You'll also serve as a team expert on changes in industry trends, products, and other advances, and apply this knowledge to influence product needs.
+ You will review business and product requirement, incorporate research, and provide strategic direction for problem solving. You'll also ensure scientific rigor, support the development of methods, and apply your expertise to support business impact.
+ You will identify and inspire peers and new research talent to join Microsoft, build relationships, and advocate for research initiatives. You'll share research findings through industry outreach, collaborate with the academic community, and help develop the recruiting pipeline.
+ You will document work and experimentation results and share findings to promote innovation. You'll provide guidance when capturing processes and contribute to ethics and privacy policies related to research processes and data collection.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)
+ OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research)
+ OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
+ OR equivalent experience.
+ 5+ years of working in an AI research facility or working with software services / experiences infused with AI.
+ Solid customer focus and passion for doing the right thing for the customer.
+ Proven ability to establish trusted, effective relationships across diverse sets of stakeholders.
+ Excellent communication skills and cross group collaboration.
+ Ability to keep pace with rapid innovations in the field and to be creative to solve problems with no past techniques.
+ Experience in developing / working with highly scalable classifiers, ranking algorithms, SL.
**Other Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications:**
+ PhD with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR Master's degree with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR Bachelor's degree with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 8+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Our team focuses on strategic workloads like M365 Copilot App, OneNote and Copilot Notebooks. The team obsesses about powering workloads with AI and innovates on next generation engineering infrastructure, tooling using AI. This provides every engineer with exceptional opportunities for rich learning, end-to-end ownership, autonomy, innovation and professional growth.
Our team of **Principal Applied Scientists** is chartered to tackle a wide variety of challenges, from building data ingestion to curating data to fine tuning prompts and models. The scientists focus on evaluation metrics to make purpose-built SLMs to infuse AI in productivity scenarios. Every member of this team is expected to collaborate with other teams across Microsoft that are building AI platforms, models and products. She is expected to lead the feature crews with a growth mindset for embracing and extending the rapidly evolving innovations and breakthroughs in this field.
Microsoft is committed to Responsible AI and digital safety for all. Every member of the team is expected to work through these frameworks to preserve our commitment to responsible AI while innovating rapidly. She needs to be self-driven, proactive, results-oriented and ready to work with minimal ongoing direction to succeed in this environment of rapid changes and building products from grounds up.
The M365 org plays a pivotal role in powering end user experiences (copilots and beyond) powered by highly relevant search capability leveraging M365 eco system.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will master a broad area or research and understand any applicable research techniques. You'll also serve as a team expert on changes in industry trends, products, and other advances, and apply this knowledge to influence product needs.
+ You will review business and product requirement, incorporate research, and provide strategic direction for problem solving. You'll also ensure scientific rigor, support the development of methods, and apply your expertise to support business impact.
+ You will identify and inspire peers and new research talent to join Microsoft, build relationships, and advocate for research initiatives. You'll share research findings through industry outreach, collaborate with the academic community, and help develop the recruiting pipeline.
+ You will document work and experimentation results and share findings to promote innovation. You'll provide guidance when capturing processes and contribute to ethics and privacy policies related to research processes and data collection.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)
+ OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research)
+ OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
+ OR equivalent experience.
+ 5+ years of working in an AI research facility or working with software services / experiences infused with AI.
+ Solid customer focus and passion for doing the right thing for the customer.
+ Proven ability to establish trusted, effective relationships across diverse sets of stakeholders.
+ Excellent communication skills and cross group collaboration.
+ Ability to keep pace with rapid innovations in the field and to be creative to solve problems with no past techniques.
+ Experience in developing / working with highly scalable classifiers, ranking algorithms, SL.
**Other Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications:**
+ PhD with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR Master's degree with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR Bachelor's degree with Computer Science with Data Science focus, Mathematics, Statistics, or related field AND 8+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
+ OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Systems Administration - Mainframe Storage Management
Hyderabad, Andhra Pradesh
Kyndryl
Posted today
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe Storage system programmer SME at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ 8+ Years of Experience in Mainframe Storage Administration.
+ Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
+ Analyze and research options for collaborates with exiting external systems
+ Root Cause Analysis preparation and meeting Service level agreement for submission
+ Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
+ Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
+ Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
+ Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
+ Problem determination and resolution within expected time frame
+ Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
+ Lead daily Operations meetings provided there are no P1 incidents running Aid with identifying problem management trends
Preferred Technical and Professional Experience
- Bachelor's degree in computer science or a related field.
- SME for MF Storage administration problem determination.
- Technical guidance to the team.
- Experience supporting high availability infrastructure operations and implementing/improving disaster recovery.
-Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
- Excellent troubleshooting and customer service skills.
- Troubleshoot Infrastructure and Application issues related to Storage.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe Storage system programmer SME at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ 8+ Years of Experience in Mainframe Storage Administration.
+ Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
+ Analyze and research options for collaborates with exiting external systems
+ Root Cause Analysis preparation and meeting Service level agreement for submission
+ Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
+ Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
+ Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
+ Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
+ Problem determination and resolution within expected time frame
+ Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
+ Lead daily Operations meetings provided there are no P1 incidents running Aid with identifying problem management trends
Preferred Technical and Professional Experience
- Bachelor's degree in computer science or a related field.
- SME for MF Storage administration problem determination.
- Technical guidance to the team.
- Experience supporting high availability infrastructure operations and implementing/improving disaster recovery.
-Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
- Excellent troubleshooting and customer service skills.
- Troubleshoot Infrastructure and Application issues related to Storage.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
8
Mainframe CICS/MQ System Programmer SME
Hyderabad, Andhra Pradesh
Kyndryl
Posted today
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe CICS/MQ System Programmer SME at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.
Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.
In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.
As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.
Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
+ As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
+ Capable of Upgrading/Installing and Migrating CICS Transaction servers
+ Capable of Upgrading /Installing and supporting IBM & ISV related Products.
+ Primary on call support for CICS and associated ISV products.
+ Diagnose CICS system and related product issues and follow up with root cause analysis
+ Participate in Disaster Recovery planning and tests as scheduled
+ Knowledge about the CICS functionality and architecture
+ Experience in CICS transaction server, related ISV products.
+ Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
+ Perform WMQ system backups and recovery
+ Monitors system activity for performance and availability and where necessary, tune accordingly
+ Perform problem diagnosis and resolution.
+ Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution
+ Design and Implement security aspects related to Mainframe MQ.
+ Architect/Design Clustering, workload balancing in client environment
+ Troubleshoot Infrastructure and Application issues related to MQ
+ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
+ Ensure documentation of all related operational processes and procedures.
+ Install and upgrade MQ for z/OS using ShopzSeries and SMP/E.
+ Troubleshoot MQ problems using MQ command line and monitoring tools
+ Provide primary and backup on-call support during extended hours (including nights and weekends).
Preferred Technical and Professional Experience
+ Bachelor's degree in computer science or a related field.
+ Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
+ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
+ Excellent troubleshooting and customer service skills.
+ Troubleshoot Infrastructure and Application issues related to ZOS
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe CICS/MQ System Programmer SME at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.
Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.
In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.
As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.
Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
+ As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
+ Capable of Upgrading/Installing and Migrating CICS Transaction servers
+ Capable of Upgrading /Installing and supporting IBM & ISV related Products.
+ Primary on call support for CICS and associated ISV products.
+ Diagnose CICS system and related product issues and follow up with root cause analysis
+ Participate in Disaster Recovery planning and tests as scheduled
+ Knowledge about the CICS functionality and architecture
+ Experience in CICS transaction server, related ISV products.
+ Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
+ Perform WMQ system backups and recovery
+ Monitors system activity for performance and availability and where necessary, tune accordingly
+ Perform problem diagnosis and resolution.
+ Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution
+ Design and Implement security aspects related to Mainframe MQ.
+ Architect/Design Clustering, workload balancing in client environment
+ Troubleshoot Infrastructure and Application issues related to MQ
+ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
+ Ensure documentation of all related operational processes and procedures.
+ Install and upgrade MQ for z/OS using ShopzSeries and SMP/E.
+ Troubleshoot MQ problems using MQ command line and monitoring tools
+ Provide primary and backup on-call support during extended hours (including nights and weekends).
Preferred Technical and Professional Experience
+ Bachelor's degree in computer science or a related field.
+ Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
+ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
+ Excellent troubleshooting and customer service skills.
+ Troubleshoot Infrastructure and Application issues related to ZOS
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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