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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Product Manager - Technical Overview:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Account Management Services team develops new capabilities for Mastercard and its customers. We protect cardholders and card issuers and help them manage their daily spending patterns. To enable us to uphold the high standard of these applications we are looking for out-of-the-box thinkers to play a critical role in the upkeep and continual health of these products.

The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Owners, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.
Do you want to learn cutting edge technologies and help solve complex business problems?
Do you have creative problem-solving techniques?
Are you motivated to be a part of an organisation that is driving a world beyond cash?

All about the Role
Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.
Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
Prioritize and identify cross application/system enhancements.
Identify key dependencies and knock-on impacts of new development work.
Lead the development of conceptual/architectural designs and user interface mock-ups.
Collaborate with development staff on software designs.
Identification and integration of Mastercard technology standards as and when required.
Act as a technical consultant for Business Owners during implementation of new products/services.
Provide subject matter expertise and participate in L4 support escalations.
Lead review sessions of technical requirements.
Document and coordinate audit controls and PCI requirements.
Stays aligned with GTM plans for the feature set
Coordinate and manage system integration demos.


All about You
5 years' experience in similar role
Experience in product, program, or service management with technology.
Experience with organizing and coordinating customer activities with product development roadmaps.
Experience with defining and organizing customer objectives, goals, strategies and metrics.
Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.
Strong technical knowledge and capability.
Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture.
High-energy, detail-oriented and proactive with the ability to function independently with competing demands.
High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
Ability to train/guide more junior resources.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Business Analytics Overview

At Mastercard Data & Services, we empower organizations worldwide with the tools to make smarter, data-driven decisions. Our portfolio goes beyond transactions to deliver real-time, anonymized, and aggregated data insights, powerful software platforms, and unmatched analytical expertise. We work with leading players across industries—banking, retail, telecommunications, travel, and more—to unlock value through innovative data and analytics solutions.

We are seeking a Product Specialist for our Targeting Analytics Product Management team to support the evolution of our Merchant Analytics product suite. This role requires a blend of strategic vision, technical depth, and a strong customer-centric mindset.

Role Summary

As a Product specialist, you will play a hands-on role in the design, development, and enhancement of Mastercard’s Merchant Analytics product suite. You’ll work directly with data, define product requirements, perform detailed analysis, and collaborate closely with engineering, design, and program management teams to bring scalable analytics products to life. You'll be deeply involved across the product lifecycle—from ideation and backlog management to UAT and production monitoring-ensuring that every feature shipped delivers meaningful value to our customers.

You will also partner with commercial teams to support product rollouts, build internal documentation, and troubleshoot issues as part of a lean, agile, and high-impact product team.

Key Responsibilities

Product Development & Management
Define business and technical requirements for product enhancements and new solutions.
Lead product backlog grooming, sprint planning, and reviews in an Agile environment.
Guide the technical roadmap in partnership with engineering and design teams.
Operational Excellence
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Lead product operations for ongoing enhancement, automation, and delivery.
Promote and institutionalize documentation best practices for knowledge continuity.
Client Impact
Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Translate client problems into actionable product requirements.
Collaborate directly with clients and delivery teams to shape and refine solutions.
Ensure solutions are designed to generate measurable value and customer success.
Lead internal and client meetings, and contribute to project management
Cross-functional Leadership
Foster a collaborative, high-performance culture within cross-functional teams.
Serve as a mentor for junior analysts and product contributors.
Drive adoption of product management processes and tools across the team.

Qualifications

Basic Requirements

4-9 years of overall career experience in Performance Analytics or 2-3 years post MBA/Masters experience In Business Analytics, Computer Science, or related field with 1+ years in Agile product management
Strong experience with SQL and Python for data analysis.
Exposure to big data tools (Hadoop, Hive, Impala, PySpark)
Ability to analyze large datasets and synthesize key findings
Strong verbal and written communication skills with the ability to simplify technical topics.
Proven experience influencing diverse stakeholders and managing competing priorities.
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

Preferred Qualifications

Experience working with data visualization tools (e.g., Tableau, Power BI).
Experience embedding ML models into analytical platforms.
Familiarity with Studio frameworks, Agile rituals, and CI/CD tools.

Corporate Security Responsibilities

All Mastercard employees are responsible for:
Following Mastercard’s information security policies and practices.
Safeguarding Mastercard’s data and systems from unauthorized access or disclosure.
Reporting potential security incidents and completing required training programs.

Why Join Us

Shape the future of data-driven decision-making.
Work on cutting-edge analytical and AI solutions.
Collaborate with a diverse, global team of experts.
Contribute to high-impact products used by clients worldwide.

If you’re passionate about turning data into scalable products and driving real business impact, we invite you to be part of our journey.

Apply Now to be a part of Mastercard’s data innovation revolution.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Sr Product Manager – Technical, Priceless Platform Sr Product Manager – Technical

Overview of Priceless Platform, Mastercard
Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a “Own It” mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you.

As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business.

You will own feature delivery to customers and will have frequent client facing communications and touchpoints. You will collaborate with Engineers, UX designers, and internal stakeholders across multiple geos to define and manage product details and user journeys. You will decompose business and customer requirements into detailed features and functions, work with engineering on sprint deliveries. You will manage business needs, market opportunities, and technology trends, to drive the platform and product roadmap.

This role is based in Pune, Mastercard office, and will report to the Director of Product Management in the US.

Responsibilities

Responsibilities
• Owns and manages product documentation ensuring features description and associated documentation are clear and easily consumable
• Elicits and decomposes business requirements into platform requirements and user stories and shares those user stories with engineering teams
• Coordinates internal forums to collect and identify feature-level development opportunities
• Prioritizes the backlog
• Defines the acceptance criteria for user stories
• Recommends trade-off decisions on platform product features/depth of features/backlog items
• Enables self-service support and/or works to reduce overhead
• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog
• May participate with the business in customer research to inform platform product feature needs
• Coordinates with interdependent teams on platform product requirements
• Keeps close to the design of the user experience
• Continuously monitors feature development at the feature level adjusting throughout implementation as needed
• Reviews product demo against acceptance criteria for the feature set
• Prepares launches and monitors feature performances, adoption, and operational health for feature sets
• Supports and participates in post-launch demos and reviews and ensures feedback is reincorporated into the feature
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues


Experience
• Experience with technical product management and development teams
• ackground or experience working with technology or software platforms
• E perience working directly with engineers to define and plan technical features
• E perience working across geos
• E perience working in a partner/client facing role
• K owledge of e-commerce systems, Payments space and API technologies
• I eally, have worked on AI powered features
• E perience working with Figma or other design tools would be beneficial
• F st learner on both the technical and business side
• I proactive and operates with a sense of urgency and 'can do' attitude
• S rategic problem solver who can balance big picture strategy with detailed execution
• A ility to stay organized while handling competing priorities
• E tensive hands-on experience with developing technical roadmaps, story outlines, writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, constantly evolving environment
• S rong analytical skills



Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Strategy and Operations Overview:

Mastercard is a global technology company in the payments industry, dedicated to driving innovation and financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions that help businesses, financial institutions, and governments make data-driven decisions.

Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.

The Senior Specialist, Product Management, role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Clarity product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.

Role

Support the execution of core product workstreams. The role may require engaging with internal teams, vendors and contractors to ensure timely and quality delivery of workstreams.
Own documentation, QA processes, and regular tracking to ensure internal stakeholders have visibility into progress, blockers, and metrics.
Lead status reviews, coordinate across time zones, and support go-to-market enablement in collaboration with Ops, Engineering, and Market teams.
Collaborate with product management, development teams, customers, and other market stakeholders to gather and validate requirements.
Maintain and prioritize the product backlog, ensuring it is consistently refined and aligned with strategic goals.
Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
Work closely with internal stakeholders such as Operations, and Data Teams to ensure successful delivery of product releases.
Develop training materials, documentation, and user guides to drive product adoption.
Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards would be an added advantage.

About You:

Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
Experience working with external vendors or delivery partners; confident managing timelines, output quality, and alignment to goals.
Experience in the Payments, Ecommerce, Disputes and/or Fraud Management industry is a plus.
Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
Strong organizational and problem-solving skills—you're someone who gets things done and clears roadblocks.
Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
Comfort with and an ability to adapt in a rapidly changing environment
Openness to learn and apply new technologies, staying current with industry trends and advancements
Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Product Operations 1. Overview

The Specialist, Product Operations will join the team of specialists who plays a vital role in the implementation and supporting of the Originating Institutions (OI) for Cross-Border Payment Services. The successful candidate will be responsible for all aspects of XBS configurations post the technical integration till the commercial launch and supports several types of expansion programs of the Originating Institutions subsequently. This role also project manage the configuration tasks by other internal teams in order to seamlessly complete all end to end configurations .,


2. Role

The Job role is to spearhead the configurational projects from the regions for the Mastercard Cross-Border business , manage key stakeholders and support test sessions for new and existing customers. This role also plays as subject matter expert on XBS Bank platform capabilities and limitations and bridge the gap between various stakeholders and Regional teams. The Key responsibilities of the role includes the following :
Ensuring the configurations of the new Originating Institutions are performed accurately within the prescribed SLA. Attention to details is a critical attribute of the individual to ensure error free process.
Effectively collaborate with wider cross functional teams that supports cross border business in order to achieve the overall implementation expectation.
Effective tracking of OI onboarding pipelines and regular follow ups for the pending details or confirmations from Sales teams /OIs for successfully completing the configuration
Proactively highlight the anomalies if any with the configuration data provided and diligently follow up to obtain all the desired details for the onboarding.
Provide support for all the user acceptance testing related to any new functionality that are directly or indirectly linked to the Configuration.
Activate new corridors, additional products/channels, pricing changes, new branch additions , demographic changes etc for the existing OIs.
Collaborate with key stakeholders such as the regional product delivery, Customer Implementation and product management teams on the configuration related requirements.
Maintain record keeping of all the configuration requests for addressing any future queries .
Collaborate and support other teams such as Customer Support teams in providing required details from the systems pertaining to an OI in order to resolve an issue raised by the OI.
Provide different metrics time to time required by product management teams relating to the OI portfolio, Pipelines etc. Contribute to the continuous process improvements for providing better service experience to internal and external customer through the process improvements.
Undertake any other specific projects assigned by the line manager and support other miscellaneous activities endorsed by line manager

3. All about You/Experience
• Bachelor or Master Degree in Information Technology with minimum of 4 years experience in the financial services Industry and prior experience in Cross-Border payments is strongly preferred
• Self-starter and quick learner with ability to work independently
• Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
• Ability to work with ambiguity and manage complex Implementation projects; successfully manage multiple responsibilities and tasks
• Willingness to dive deep and learn about our technology, system structure, and rules
• Strong analytical and problem-solving skills
• Strong data and financial analysis skills and experience
• Superior communications and interpersonal skills
• Strong project management skills – strong organization and task management is expected
• Strong collaborator, ability to work cross-functionally
• Willingness to be flexible to work in different shifts and if required re-locate to a different Mastercard location .

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager Senior Product Manager, Business Experimentation & Optimization

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.



Overview

The Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation (Test & Learn), and data-driven information and risk management services.

As a member of the Business Experimentation Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. We are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. We are looking for innovators who can execute and evolve our product strategy, tackling the big challenges of the future.



Role

Product Manager for Mastercard’s Test & Learn product, an analytic platform used by the world's largest organizations to make multi-million-dollar decisions.

Develop product strategy derived from user research, market trends, customer pain points, and commercial priorities.

Translate a deep understanding of our users into an actionable roadmap. Leverage user research, market research, sales/marketing expertise, and usage data to inform priorities.

Own end-to-end feature development. Identify and prioritize problems, define use cases, design solutions, write requirements, support development and testing, and measure impact to inform future decisions.

Work as a part of a cross-functional product team to bring ideas to life. Work together with UX designers, engineers, and other product managers to improve our products.







All About You

Can work closely with cross-functional partners like engineers, designers, sales, marketing, and users.

A quick learner with the ability to multi-task in a team environment, not afraid to ask questions and make decisions. Enthusiastic, effective team member and mentor.

Broad strategic thinking skills, adept in translating product vision/strategy into an actionable roadmap.

Creative problem-solver, can balance competing needs and prioritize thoughtfully.

Strong professional presence. Excellent interpersonal, written, and oral communication skills.

5+ years of professional experience in a similar role, or equivalent.



Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Product Manager - Technical OVERVIEW

Are you a product management professional who wants to shape the money movement platform for Mastercard’s products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?

Role

All staff at Mastercard are expected to demonstrate the 'Mastercard Way' every day – create value for our customers, partners and colleagues; grow together to achieve our goals and move fast on what matters most for our customers and Mastercard.

As the Director, Transfer Solution Product Architect within the Mastercard Send product team, you will be the subject matter expert for money movement solutions & product capabilities. You will be the design authority for all development and contribute to innovation, leading the development from idea to implementation, including building working prototypes. You will have the opportunity to guide and conceive new platform standards and feature development.


• Provide subject matter expertise to product and engineering teams
• Assess feasibility and propose new money movement solutions and capabilities
• Design and develop working product prototypes
• Support product team to define relevant Epics, Features and Stories
• Help drive a strategic roadmap for transfer solution.

All About You

• Be a confident leader and domain expert in money movement domain.
• amiliarity of tech stack like Java, RDBMS, SQL, Messaging, Middleware, Event Driven Architecture including frameworks like Kafka, Axon etc.
• ake the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products.
• nderstands and can explain the business context and the associated customer use cases.
• ave a strong technical background to enable collaboration across multiple technical teams driving solutions which match the platforms architecture.
• roven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• emonstrated ability to understand complex systems and communicate effectively with the technical teams.
• ossess strong written and oral communication skills (English language).
• ble to negotiate requirements and build effective relationships with key stakeholders.
• bility to balance work across multiple projects/work streams while still meeting deadlines.
• nowledge and skills using product management tools (Jira, Confluence, Aha!, etc.).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical Overview
The Transfer Solution team is looking for a PMT to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Responsible for the analysis, design, development, and delivery of software solutions. Defines requirements for new applications and customizations, adhering to standards, processes, and best practices

Role :
- Lead customer engagement success definition: Own and drive the customer working backwards strategy, short and long term goals, documentation (PRDs & FAQs) to help inform the direction of success and feedback loop mechanisms.
- Drive product, service and technology vision: Assumptions testing and experimentation to improve customer engagement model, and onboarding experience, as well as capturing raw feedback to influence future roadmap decisions.
- Lead Product Launch: Own the definition and/or GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.
- Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth.
- Ensure continuous interaction with Cross Functional Teams: Including working closing with geographically diverse teams consisting of UX designers, Engineers, TPMs and executive leadership, making trade-offs based on customer requirements, QA/testing of the product.

All About You
- Experience in product, program, or service management with technology.
- Experience with organizing and coordinating customer activities with product development roadmaps.
- Experience with defining and organizing customer objectives, goals, strategies and metrics.
- Experience with defining hypothesis statements and experiments.
- Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
- Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
- Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
- Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.

Education (preferred):
Bachelor's degree Computer Science (or related discipline)

PREFERRED QUALIFICATIONS
- 5+ years in Technical Product Management
- any development experience
- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and customer development decisions and trade-offs.
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
- Proven track record for contributing to the teams agility and flow through experiments that focus on simplification

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, PCI Standards Specialist, Industry Standards

Overview:
The Industry Standards team within Mastercard’s Security Solutions Organization provides security standards and solutions to ensure the safety and security of the global Mastercard ecosystem.
These security standards & solutions cover all areas of the payments industry inclusive of cardholder data environments, mobile payment devices, traditional cards and terminals as well as leading in the development and implementation of emerging payment security standards covering new technologies such as tokenization and point-to-point encryption.
The Site Data Protection Program (SDP) within the Industry Standards team manages the operational security validation component of the team. The SDP team works with Acquirers, Registered Service Providers, and internal constituents from the regions and account management teams.
As the Specialist, Industry Standards you will focus on the AP region and contribute to security validation operations, help operate a merchant assurance and risk mitigation program and ensure Acquirers are operating within the specified program requirements as it relates to security standards that drive the market toward a secure payment environment to protect Mastercard, its reputation and payment system stake holders.

Role
• Assists in operational implementation processes for SDP security validation for the AP region.
• erforms specific and time-boxed tasks in support of business goals to deliver validation reporting focused on the AP region.
• A sists more experienced colleagues with supporting Customer and Registered Service Provider engagement located in the AP region.
• D afts and contributes to the development of internal and external implementation documents and process flows.
• C llaborates regularly with cross-functional team members in support of regular AP region regulatory engagements involving the SDP Program.

All About You
• Passionate about cybersecurity
• Experience applying, interpreting and/or assessing various industry standards and regulations within the financial services, payments or technology industries
• Experience with the PCI Security Standards & Programs, specifically the PCI DSS.
• Awareness of activities performed by various industry standards boards or bodies

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.