529 Jobs in Sambhal

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
**Job Description**
**Key Responsibilities**
**Project & Delivery Management**
+ Engage early in new projects with customer and internal leaders to ensure clarity on goals, timelines, and deliverables.
+ Review and validate Technical Services (TS) Statements of Work (SOW), proactively identifying scope misalignments and driving resolution.
+ Oversee project resource allocation to ensure appropriate staffing and capacity planning.
+ Conduct weekly team and project meetings to track progress, resolve blockers, and ensure alignment with customer objectives.
+ Validate project timelines against TS scope and commitments, ensuring risks are escalated and managed effectively.
+ Maintain and update Asana (or equivalent) for project and resource management, ensuring accuracy and visibility across teams.
+ Confirm resource assignments and highlight any limitations of scope or capacity to stakeholders.
**Team Leadership & Development**
+ Manage and mentor Technical Services team members, providing both guidance and direction.
+ Track performance goals, conduct regular reviews, and foster professional growth and development.
+ Promote a culture of accountability, collaboration, and innovation within the Technical Services team.
+ Provide leadership in complex customer engagements, guiding the team through technical and organizational challenges.
**Cross-Functional Collaboration & Strategy**
+ Partner with Professional Services leadership to drive regional strategies and ensure consistent delivery practices.
+ Work with cross-functional leaders (e.g., Sales, Customer Success, Product, Engineering) to align on customer priorities and ensure cohesive project rollouts.
+ Influence and unify stakeholders across levels of the organization to drive scalable business outcomes.
**Thought Leadership & Customer Engagement**
+ Participate in workshops, executive meetings, and technical deep dives to build strong cross functional relationships.
+ Stay current with company solutions, industry trends, and emerging technologies to drive innovation in customer engagements.
**Qualifications & Experience**
+ 3+ yearsmanagerial experience in leading enterprise technical resources withinProfessional Services setting in aSaaS environment.
+ 5+ years of technical implementation/solutioning experience in areas such APIs, integrations, enterprise platforms, or solution architecture.
+ Bachelor's degree in computer science, related field.
+ Ability to work independently and as a member of a team while leading & mentoring.
+ Strong stakeholder management and cross-functional collaboration abilities.
+ Excellent communication, presentation, and interpersonal skills.Fluency in English.
+ Understanding of data storage technologies/databases. Ex- MongoDB, MySQL.
+ Experience introubleshooting technical issues via Graylogs, Kibana.
+ Working knowledge of at least one object-oriented programming language such as: Java, Groovy, JavaScript, Node.js, Python.
+ Familiarity with project/resource management tools (e.g., Asana, Jira, Financial Force, Rocketlane).
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
**Warning about Recruiting Scams** :
Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review ( the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The position of Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs. They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers:
+ Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
+ Completes technology/implementation design documentation.
+ Provides estimates for design, build, test, and implementation phases.
+ Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.
+ Assists with updates to program specification/implementation documentation.
+ Works with scrum team to prepare configurations for production.
+ Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy.
+ Provides consultation to product owners with recommendations to drive their requirements to success.
+ Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change
+ Participate as part of a scrum team applying agile principles and tools including Rally.
**Minimum Qualifications:**
+ 3 years hands-on experience in ServiceNow including experience with IRM solutions/components.
+ Overall 5 years of development experience
+ Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
+ Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
+ BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
+ Excellent verbal and written communication skills demonstrated by the ability to present complicated solutions to multiple audiences, from the engineering team to Senior leaders.
+ Hold ServiceNow Certified System Administrator credentials (CSA).
+ Hold ServiceNow Certified Application Developer credentials (CAD).
**Preferred Qualifications:**
+ Working knowledge of GCP.
+ Experience building/implementing JS utilities and full stack development experience.
+ 5 years Agile experience as well as hands on Scaled Agile Framework experience
+ Machine Learning or Generative AI knowledge is a plus.
+ An understanding of GRC/IRM industry trends.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Technologies
**Primary Location:** India-Haryana-Gurugram
**Other Locations:** India-Karnataka-Bengaluru Urban, India-Tamil Nadu-CHENNAI
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express is on a journey to provide the world's best customer experience every day. The Dispute Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required.
+ Accountable for both customers - card members and merchants
+ Require mastering the process of handling card member disputes of various types while being aware of what's required to support the merchant needs
+ Expectation to know E2E disputes journey and handle E2E of disputes conversation with customers
+ Higher handling time is required as we need to communicate thoroughly and effectively with card members to gather information and documentation for dispute resolution
+ Additional metrics accountability i.e. disputes metrics in addition to call center metrics
+ Display exceptional attention to detail by thoroughly reviewing card member/merchant related documents or proofs and case notes
+ Ability to thoroughly review information/documents using multiple tools and ensure appropriate course of action is pursued
+ Ability to maintain professionalism and empathy during challenging customer interactions on financial transactions
+ Identify trends and patterns, if any, and highlight with the relevant teams
+ Ability to make sound decisions based on available evidence
+ Knowledge of US Federal Regulations Z and understanding of the industry disputes trends
+ Ability to make reasonable judgement when dealing with sensitive situations like CCR events, Merchant Bankruptcy, etc.
+ While disputes are the primary focus and majority of the calls handled by the team, they also handle general servicing queries, requiring knowledge of all servicing needs in addition to specialization in disputes
+ Stay upbeat with changing merchant policies like return/refund/cancel policies etc. for Top of Chain merchants
+ Use of additional tools like GDM, Griffin, FCIA, Digipedia etc
Key Attributes:
+ -Logical Reasoning & Critical thinking
+ -Handling difficult conversations
+ -Effective and Prompt Decision Making
+ -Administering Service-No scenarios
+ -Clear communication and active listening
**Minimum Qualifications**
+ Minimum 10 2 in any workstream
+ Minimum 1 Year experience in International Voice Process
**Preferred Qualifications**
+ Excellent communication skills
+ Preferably Graduate in any stream
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
**How will you make an impact in this role?**
The Colleague Services organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a meaningful role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.
This role will report to the Manager - Colleague System Security within Colleague Data Office . As part of this team, you will handle systems administration and digital capabilities of various HR systems within American Express.
As system security analyst you will maintain HR system access, role management, and configuration changes across systems. You will help ensure adherence to information security policy, regulatory rules, and privacy controls across a global landscape. You are also responsible for user access accuracy and ongoing user access management controls. You will partner with operations, product, and Technology engineering to unlock the full potential of our HR systems.
**Job Responsibilities Include:**
* Maintain user access within **Oracle HCM** system and related security process documentation.
* Build custom roles supporting HCM application and HR business processes.
* Monitor, resolve and respond to access questions and requests pertaining to Oracle HCM system access and functionality.
* Partner with managers and peers within the team to support the agile execution of Oracle HCM system security configuration, upgrades, and implementations.
* Become a domain expert for HCM system access and configuration. Work with Oracle on enablement of new features, problem resolution and Quarterly improvements and post launch configuration.
* Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for security process improvements with our Oracle HCM products.
**Minimum Qualifications**
* Overall 5 years of experience leading **security management** for enterprise-scale SaaS applications. Must have experience in HCM application security management, including Security Console, **HCM Role types** , Areas of Responsibility, Data Security policy, HCM Spreadsheet Data Loader and other user administration activities.
* Knowledge of Identity and Access Management tools, identity governance and user access lifecycle management. Experience working with SailPoint (IIQ) a plus.
**Preferred Qualifications**
+ Knowledge of OTBI and BI Publisher security a plus
+ Knowledge of Oracle Recruitment Cloud or Oracle Learning module is a plus.
+ A good balance of discernment and knowledge with a proven track record of driving platform changes with a customer-first approach
+ Must have the ability to "connect the dots" between different requirements for security changes with core functional HCM configurations.
+ Ability to push the boundaries of existing technologies and processes.
+ Strong leadership with the ability to influence others through partnerships
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Product
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us deine the future of American Express.
Overview of the Business:
Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It uses an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation.
A single decision can have many outcomes. And when that decision affects millions of customers, it needs to be the right one. That's where our Credit & Fraud Risk (CFR) Analytics & Data Science CoE team comes in. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation, every day. Right from targeting the right customer for our products to underwriting them to managing their experience with Amex when they get onboarded, every decision is advised by groundbreaking analytics & data science. We help the company grow its business profitably while delivering the world's best customer experience, all powered by data. We are the backbone of all financial services operations at American Express and impact every aspect of the company.
As a part of the team, you'll have the opportunity to work in one of the best companies for data scientists in the country. You will solve real world business problems while getting exposure to the industry's top leaders in analytics, data science and machine learning. If you're passionate about solving complex problems and crafting solutions that impact millions, you should consider a career in CFR.
**Description on the role:**
Development, review and/or execution of economic logic & analytical solutions to drive profitable credit business actions.
**Responsibilities:**
* Understand the core business of AXP and the levers behind various decisions
* Analyze large amounts of data to derive business insights and create innovative solutions
* Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
* Innovate with a focus on developing newer and better approaches using big data & machine learning solution
* Clear articulation and structuring of business findings across prospect and customer domain to the leadership and key partners
* Maintain external lens and be aware of developments in the field of Finance/Payments/Analytics etc.
**Minimum Qualifications**
* MBA, Master's Degree In Economics, Statistics, Computer Science Or related fields
* **0-18 months of experience i** n analytics (Analyst Req only )
* Ability to drive project deliverables to achieve business results
* Ability to work effectively in a team environment
* Strong communication and interpersonal skills
* Innovative problem solver with ability to learn quickly and work independently with complex, unstructured initiatives
* Ability to Integrate with Cross-Functional Business Partners Worldwide
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Other Locations:** India-Karnataka-Bengaluru Urban
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**Overview of the Business:**
Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It uses an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation.
A single decision can have many outcomes. And when that decision affects millions of customers, it needs to be the right one. That's where our Credit & Fraud Risk (CFR) Analytics & Data Science CoE team comes in. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation, every day. Right from targeting the right customer for our products to underwriting them to managing their experience with Amex when they get onboarded, every decision is advised by groundbreaking analytics & data science. We help the company grow its business profitably while delivering the world's best customer experience, all powered by data. We are the backbone of all financial services operations at American Express and impact every aspect of the company.
As a part of the team, you'll have the opportunity to work in one of the best companies for data scientists in the country. You will solve real world business problems while getting exposure to the industry's top leaders in analytics, data science and machine learning. If you're passionate about solving complex problems and crafting solutions that impact millions, you should consider a career in CFR.
**Description on the role (For Data Science Req)**
Development, deployment and validation of predictive model(s) and supporting use of models in economic logic to enable profitable decisions across risk, fraud and marketing.
**Responsibilities:**
+ Understand the core business of AXP and the levers behind various decisions
+ Analyze large amounts of data to derive business insights and create innovative solutions
+ Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
+ Innovate with a focus on developing newer and better approaches using big data & machine learning solution
+ Clear articulation and structuring of business findings across prospect and customer domain to the leadership and key partners
+ Maintain external lens and be aware of developments in the field of Finance/Payments/Analytics etc.
**Minimum Qualifications**
* MBA, Master's Degree In Economics, Statistics, Computer Science Or related fields
* 0-30 months of experience in analytics, big data workstreams.
* Ability to drive project deliverables to achieve business results
* Ability to work effectively in a team environment
* Strong communication and interpersonal skills
* Innovative problem solver with ability to learn quickly and work independently with complex, unstructured initiatives
* Ability to Integrate with Cross-Functional Business Partners Worldwide
* SAS, R, Python, Hive, Spark, SQL
* Unsupervised and supervised techniques -: active learning, transfer learning, neural models, Decision trees, reinforcement learning, graphical models, Gaussian processes, Bayesian models, Map Reduce techniques, attribute engineering
**Preferred Qualifications**
* Expertise in Coding, Algorithm, High Performance Computing
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Other Locations:** India-Karnataka-Bengaluru Urban
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**About the Internal Audit Group at American Express**
Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
**About the Role**
Our Internal Audit Group (IAG) is seeking an eager Audit Manager to be part of the IAG's Resource Centre of Excellence in India. In this role, the ideal candidate will be responsible for assisting on multiple audit portfolios across IAG. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!
**Key Responsibilities**
* Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact
* Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings
* Lead audit client meetings and walkthroughs
* Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
* Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit
* Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business
* Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers
* Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
* Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
* Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team
**Minimum Qualifications**
* 7 years of audit experience
* Prior experience working at a Big Four / G-SIB
* Prior experience in Compliance audits and an understanding of emerging regulations and their impact on control practices
* Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions
* Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
* Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
* Applies control theory and professional auditing practices throughout the audit lifecycle
* Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes
**Preferred Qualifications**
. Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties
* Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
* Background in information systems, data analytics or information technology
* Professional Certification (CIA, CPA, CISA or equivalent)
* Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Internal Audit
**Primary Location:** India-Haryana-Gurgaon
**Schedule** Full-time
**Req ID:**

**Description**
**You Lead the Way. We've Got Your Back.**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Join Team Amex and let's lead the way together.
**Team Overview:**
The Financial Crime - Centre of Excellence team is responsible for the Enterprise Wide AML transaction monitoring programs across all our products and services for US and International Markets. The team develops, implements and monitors the automated transaction monitoring strategies/rules, reports, and other processes designed to identify activity potentially indicative of money laundering or other financial crime behavior that is important from Regulator Perspective.
**How will you make an impact in this role?**
The successful candidate will be responsible for partnering with GFCC, FIU, GRC Capabilities teams to design and implement automated transaction monitoring (TM) scenarios to support market compliance (MCO) stakeholders and align regarding the management of the company's compliance risk.
**Responsibilities include:**
+ Defining and documenting business requirements, in cohort with Stakeholders
+ Providing conceptual support for the design of TM scenarios involving credit and charge cards
+ Performing data analysis using Excel pivot tables, intermediate SQL queries, and/or statistical techniques (e.g. Exploratory Data Analysis using Python)
+ Ensuring process and actions are logged and support regulatory reporting, documenting the analysis and the rule build in form of qualitative document for relevant stakeholders
+ Analyse the effectiveness of the existing TM rules and propose optimization wherever required
+ Reviewing output to ensure conformity and accuracy with their intended design
**Minimum Qualifications**
+ Academic Background: Bachelor's degree or master's degree from a Tier -1 Institute
+ Past Experience: Minimum of 1 year of relevant work experience
+ Experience using Excel, SQL/HQL, and Statistical Programming (Python)
+ Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences
+ Proactive and reactive thinking and good analytical skills
+ Excellent critical thinking and attention to detail
+ Excellent planning and organizations skills including ability to manage inter-dependencies and execute under stringent timelines
+ Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities
+ Proactive learner with the ability to quickly learn new concepts and techniques with minimal supervision
**Preferred Qualifications**
+ Knowledge of AML Investigations, and/or the payments industry is a plus. Working knowledge of Credit and Fraud Risk is extremely preferred.
**Qualifications**
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Other Locations:** India-Karnataka-Bengaluru Urban
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of human capital risks.
+ Educate first line teams across the enterprise about risk management programs and practic
+ Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations
+ Contribute and participate in various risk management activities including, but not limited to, risk and control self assessment, risk appetite framework monitoring, metrics monitoring, development and oversight, and new product governance.
**Minimum Qualifications:**
+ 2 years of leadership experience in risk management, compliance, human resources, or a similar role 
+ Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion
+ Demonstrated ability to successfully manage multiple priorities
+ Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs' maturity and development
+ Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks
+ Aptitude to communicate findings to colleagues, business partners, and senior leaders
+ Exceptional professional communication skills - clear, logical, and structured
+ Impeccable integrity required for handling confidential information.
+ Rigorous and analytical approach to problem-solving, decision-making, and prioritization
+ Experience with risk assessments, testing, and/or advanced analytical skills
+ Professional Certification (e.g., SHRM)
+ Second line of defense (2LOD) risk management experience with a focus on human capital or human resources
+ Experience with risk assessments, testing, and/or advanced analytical skills
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:**