Explore diverse job opportunities in Varanasi, a city known for its rich cultural heritage and spiritual significance. This location presents a range of employment options across various sectors. Job seekers can find roles in tourism, hospitality, education, and small-scale industries. The local economy supports positions in retail, healthcare, and administrative services. 5,256 Jobs in Varanasi
Customer Service Representative
Posted 16 days ago
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Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Varanasi - Utkarsh Micro Client Site
Language Requirements:
Time Type:
Full time
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Web Developer in Varanasi
Posted today
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Key Responsibilities
- Designing, developing, and customizing responsive websites using WordPress, HTML, and CSS.
- Managing website hosting, domain configurations, and DNS settings.
- Handling website migration, backup creation, and restoration.
- Performing regular maintenance, updates, and performance optimization.
- Troubleshooting technical issues and implementing solutions quickly.
- Coordinating with the design and content teams for seamless project execution.
- Monitoring website security and applying necessary fixes or patches.
About Company: We are Adrika Marketing, a digital marketing agency that helps businesses grow online. We provide marketing solutions with a specialization in digital transformation, from UI/UX design, website development, marketing intelligence, branding, social media marketing (such as Facebook, Instagram, and WhatsApp), Google Ads, SEO, and cyber security.
HO Acquisition Manager
Posted today
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Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products.
Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members
Overall responsible for break-even and P&L of branch
Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products
Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes
Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Logistics Executive
Posted 1 day ago
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Company Description
Ace Human Capital, established in 2008, is a wholly black-owned and managed company specializing in talent management, skills development facilitation, and training & development solutions. We service various industries such as retail, construction, manufacturing, telecommunications, banking, education, and entertainment. Our hands-on experience and exceptional client service, including after-placement follow-ups, set us apart as a reliable partner in attracting and retaining the best employees. We alleviate the pressure on Human Resource departments by conducting intensive interviews and assessments to ensure a candidate's suitability.
Role Description
This is a full-time, on-site role for a Logistics Executive, located in Varanasi. The Logistics Executive will be responsible for managing and overseeing the supply chain and logistics operations, ensuring efficient distribution and delivery processes. Daily tasks will include coordinating with suppliers and vendors, handling customer service inquiries, maintaining communication with sales teams, and ensuring timely and accurate logistics management.
Qualifications
- Logistics Management and Supply Chain Management skills
- Experience in Customer Service and Communication
- Sales skills and experience
- Excellent problem-solving and organizational skills
- Ability to work collaboratively and manage multiple tasks simultaneously
- Proficiency in using logistics software and MS Office
- Bachelor's degree in Logistics, Supply Chain Management, Business, or related field
Assistant Manager
Posted 1 day ago
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Job Description
- overseeing the dispatch of products on time
- ensuring that packing and transportation meet a company's quality control
- checking dispatchers follow health and safety guidance
- tracking and locating drivers through the Global Positioning System (GPS)
- managing employee training
- organising work rotas and staff duties
- organising effective distribution and monitoring orders to check that drivers distribute them on time
- recruiting delivery drivers, warehouse staff and other employees involved in logistics and supply
- communicating the estimated time of arrival into the system
- maintaining business relationships
- managing absences and taking care of performance
- ensuring drivers and their vehicles comply with regulations regarding health and safety
- using specialist computer systems to check stock levels, transportation costs and the dates and times of deliveries
- liaising with suppliers and customers
Job Type: Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- dispatch & Accounting: 1 year (Required)
Work Location: In person
Business Development Manager
Posted today
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Job Description
- Sales Achievement & Market Development
Achieve monthly and quarterly sales targets for the assigned territory.
Generate new business from hospitals, pharma companies, HoReCa chains, veterinary setups, and institutional buyers.
Ensure product visibility and availability through distributors & retailers.
Participate in promotional campaigns, exhibitions, and industry events.
- Customer Engagement & Technical Support
Conduct technical presentations, product demos, and training sessions with doctors, vets, pharma managers, and HoReCa operators.
Build strong relationships with decision-makers and influencers in the customer ecosystem.
Address customer queries and escalate technical issues to ASM/RSM where required.
Ensure excellent customer service to build long-term loyalty.
- Distributor & Dealer Management
Support distributor sales growth by ensuring regular secondary sales.
Collect orders, coordinate deliveries, and monitor inventory at distributor/retail level.
Resolve channel conflicts and maintain healthy relationships.
- Reporting & Market Intelligence
Submit timely sales reports, expense statements, and competitor insights.
Track market trends, competitor activities, and customer requirements.
Provide feedback to management to improve product positioning and strategy.
Job Type: Full-time
Work Location: In person
Business Development Executive
Posted 1 day ago
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Job Description
Responsibilities:
- Generate leads through email campaigns
- Meet revenue targets
- Close deals with clients
- Report on sales performance regularly
- Identify new business opportunities
Work from home
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Office Assistant
Posted 1 day ago
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Job Title: Office Assistant
Company: Electroclassy S Tree Industries Pvt. Ltd.
Location: Kabir Chaura, Varanasi
Job Type: Full-time
Job Description:
We are looking for a smart and organized Office Assistant to handle day-to-day office management tasks and assist with basic design work. Responsibilities include maintaining office files, managing correspondence, coordinating supplies, supporting admin duties, and creating simple designs (flyers, social media posts, etc.) using tools like Canvas or Photoshop.
Requirements:
- Good communication and organizational skills
- Proficiency in MS Office
- Basic knowledge of design tools (Canvas, Photoshop, etc.)
- Ability to multitask and work independently
To Apply:
Send your resume to only Male candidates can apply.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
Executive Assistant
Posted 1 day ago
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Job Description
We are currently looking for an Executive Assistant with 2-3 years of experience to join a reputed company in the textile industry. If you have strong organizational skills and the ability to support senior management efficiently.
Position: Executive Assistant(female)
Location: Varanasi
Experience: 2-3 years
Industry: Textile
Key Responsibilities:
- Provide administrative support to senior management.
- Manage schedules, appointments, and travel arrangements.
- Prepare reports, presentations, and correspondence.
- Coordinate internal and external meetings.
- Coordinate with the new project & process
- Maintain confidential records and documents.
- Quick response for email & WhatsApp
- Assist in project coordination and follow-ups.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- 2-3 years of experience as an Executive Assistant.
- Only relevant candidates should apply
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks with attention to detail.
Job Types: Full-time, Permanent
Pay: ₹20, ₹40,000.00 per month
Experience:
- Executive Assistant: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Site Engineer
Posted 1 day ago
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Job Description
Company Description
BHAVANI ERECTORS PRIVATE LIMITED is a construction company based in Raichur, Karnataka, India. Known for its excellence in construction, the company has been involved in numerous significant projects. BHAVANI ERECTORS PRIVATE LIMITED specializes in various aspects of construction, always ensuring the highest standards of quality and safety. The company's headquarters are located at Plot No. 103 & 104, Shakti Nagar.
Role Description
This is a full-time on-site role for a Site Engineer, located in Varanasi. The Site Engineer will be responsible for overseeing construction activities, ensuring quality control, coordinating with civil engineers, and maintaining communication with various stakeholders. The role involves daily monitoring of on-site activities, adherence to safety protocols, and ensuring project milestones are met efficiently and effectively.
Qualifications
- On-site management and Quality Control skills
- Proficiency in Structural Engineering
- Strong Communication skills
- Experience working with Civil Engineers
- Excellent problem-solving abilities and attention to detail
- Ability to work under pressure and manage multiple tasks simultaneously
- Bachelor's degree in Civil Engineering or a related field