74 Academic Administration jobs in India

Assistant (Academic Administration)

Bengaluru, Karnataka NMIMS

Posted today

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Job Description

Assistant (Academic Administration)

The candidate should have Bachelor’s Degree with 3-5 years of experience in the relevant field and on hands experience in MS-Office especially in Excel. He/ she should have knowledge of general administration and coordination.

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Assistant (Examination, Academic Administration, Administration, Admissions, Accreditation & Comp...

Maharashtra, Maharashtra NMIMS

Posted today

Job Viewed

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Job Description

Assistant

The candidate should have Bachelor’s Degree with 3-5 years of experience in the relevant field and on hands experience in MS-Office especially in Excel. He/ she should have knowledge of general administration and coordination.

This advertiser has chosen not to accept applicants from your region.

Senior Associate (Bidding & Data Mgt) - Academic Services and Administration

Hyderabad, Andhra Pradesh Indian School of Business

Posted 4 days ago

Job Viewed

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Job Description

Job Purpose


Responsible for all Bidding, Data Management and administrative activities of PGP/PGPYL. He/she should also work on bidding portal. The incumbent is responsible for all bidding/departmental data related process. To administer Registro Email id, SAP support etc.


Job Outline


The job holder is responsible for providing complete bidding and data management support for PGP by meticulously planning and executing the requirements. Coordinate with other departments for smooth functioning of bidding process.


  • Support on End-to-End bidding process for PGP/ PGPYL
  • Data Support related to Accreditation and Ranking, graduation class, faculty data for survey
  • Annual report documentation.
  • Collate faculty contact hour file term wise for PGP courses.
  • Graduation and registration work
  • Departmental support.
  • SAP (module booking, event creation etc.)


Job Specification

Knowledge / Education


Bachelor’s/Master’s degree


Specific Skills


  • MS Office, Co-ordination
  • Problem solving skills.
  • Communication, Interpersonal Skills,
  • Multitasking ability

Time management skills & attention to detail


Desirable Experience

5-6 years


Job Interface/Relationships:

Internal


  • Department staff
  • Student Success department
  • IT department
  • Operations department
  • LRC department


External

  • Vendors
  • Students

As per department’s requirement


Key Responsibilities and % Time Spent

Bidding Process - 30%

SAP HER module (module booking, event creation etc.) - 30%

Data Management (including Ranking and Accreditation data) - 25%

Support to other departmental activities - 15%

Total Time Spent on All Responsibilities - 100%


KRA - Bidding Process

KPI - Provide excellent support for readiness of bidding process at each phase and support bidding manager

Coordinate with other departments and external vendor for smooth functioning of bidding process

Support on iExchange portal and generation of course confirmation forms

Weightage - 30%


KRA - SAP /AA’s Survey/Faculty Survey

KPI - Program Catalog

Class Schedule

Event Booking

Module Booking

AA’s and Faculty Survey

Weightage - 25%


KRA - Data Management/ Faculty contact hours (9.1 file)

KPI - Prepare and maintain faculty contact hours (9.1 file)

Weightage - 15%


KRA - Case overlaps and Annual report

KPI - Capture case details of every course and maintain it to identify and flag the case overlaps

Collate the supporting data required for Annual report and document the same

Weightage - 15%


KRA - Support to Other departmental activities ( paper viewing, Graduation, Registration, Invigilation, Proctoring)

KPI - Support to paper viewing, graduation day related tasks Registration, Invigilation, Proctoring, On boarding process of students, Admissions team registration etc

Weightage - 15%


Any Other Significant Input

There can be weekend and late evening working involved depending on the requirements.

This advertiser has chosen not to accept applicants from your region.

Senior Associate (Bidding & Data Mgt) - Academic Services and Administration

Hyderabad, Andhra Pradesh Indian School of Business

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Purpose

Responsible for all Bidding, Data Management and administrative activities of PGP/PGPYL. He/she should also work on bidding portal. The incumbent is responsible for all bidding/departmental data related process. To administer Registro Email id, SAP support etc.

Job Outline

The job holder is responsible for providing complete bidding and data management support for PGP by meticulously planning and executing the requirements. Coordinate with other departments for smooth functioning of bidding process.

  • Support on End-to-End bidding process for PGP/ PGPYL
  • Data Support related to Accreditation and Ranking, graduation class, faculty data for survey
  • Annual report documentation.
  • Collate faculty contact hour file term wise for PGP courses.
  • Graduation and registration work
  • Departmental support.
  • SAP (module booking, event creation etc.)

Job Specification

Knowledge / Education

Bachelor’s/Master’s degree

Specific Skills

  • MS Office, Co-ordination
  • Problem solving skills.
  • Communication, Interpersonal Skills,
  • Multitasking ability

Time management skills & attention to detail

Desirable Experience

5-6 years

Job Interface/Relationships:

Internal

  • Department staff
  • Student Success department
  • IT department
  • Operations department
  • LRC department

External

  • Vendors
  • Students

As per department’s requirement

Key Responsibilities and % Time Spent

Bidding Process - 30%

SAP HER module (module booking, event creation etc.) - 30%

Data Management (including Ranking and Accreditation data) - 25%

Support to other departmental activities - 15%

Total Time Spent on All Responsibilities - 100%

KRA - Bidding Process

KPI - Provide excellent support for readiness of bidding process at each phase and support bidding manager

Coordinate with other departments and external vendor for smooth functioning of bidding process

Support on iExchange portal and generation of course confirmation forms

Weightage - 30%

KRA - SAP /AA’s Survey/Faculty Survey

KPI -Program Catalog

Class Schedule

Event Booking

Module Booking

AA’s and Faculty Survey

Weightage - 25%

KRA - Data Management/ Faculty contact hours (9.1 file)

KPI - Prepare and maintain faculty contact hours (9.1 file)

Weightage - 15%

KRA - Case overlaps and Annual report

KPI - Capture case details of every course and maintain it to identify and flag the case overlaps

Collate the supporting data required for Annual report and document the same

Weightage - 15%

KRA - Support to Other departmental activities ( paper viewing, Graduation, Registration, Invigilation, Proctoring)

KPI - Support to paper viewing, graduation day related tasks Registration, Invigilation, Proctoring, On boarding process of students, Admissions team registration etc

Weightage - 15%

Any Other Significant Input

There can be weekend and late evening working involved depending on the requirements.

This advertiser has chosen not to accept applicants from your region.

Senior Associate (Bidding & Data Mgt) - Academic Services and Administration

Hyderabad, Andhra Pradesh Indian School of Business

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Job Purpose

Responsible for all Bidding, Data Management and administrative activities of PGP/PGPYL. He/she should also work on bidding portal. The incumbent is responsible for all bidding/departmental data related process. To administer Registro Email id, SAP support etc.

Job Outline

The job holder is responsible for providing complete bidding and data management support for PGP by meticulously planning and executing the requirements. Coordinate with other departments for smooth functioning of bidding process.

Support on End-to-End bidding process for PGP/ PGPYL
Data Support related to Accreditation and Ranking, graduation class, faculty data for survey
Annual report documentation.
Collate faculty contact hour file term wise for PGP courses.
Graduation and registration work
Departmental support.
SAP (module booking, event creation etc.)

Job Specification
Knowledge / Education

Bachelor’s/Master’s degree

Specific Skills

MS Office, Co-ordination
Problem solving skills.
Communication, Interpersonal Skills,
Multitasking ability
Time management skills & attention to detail

Desirable Experience
5-6 years

Job Interface/Relationships:
Internal

Department staff
Student Success department
IT department
Operations department
LRC department

External
Vendors
Students
As per department’s requirement

Key Responsibilities and % Time Spent
Bidding Process - 30%
SAP HER module (module booking, event creation etc.) - 30%
Data Management (including Ranking and Accreditation data) - 25%
Support to other departmental activities - 15%
Total Time Spent on All Responsibilities - 100%

KRA - Bidding Process
KPI - Provide excellent support for readiness of bidding process at each phase and support bidding manager
Coordinate with other departments and external vendor for smooth functioning of bidding process
Support on iExchange portal and generation of course confirmation forms
Weightage - 30%

KRA - SAP /AA’s Survey/Faculty Survey
KPI - Program Catalog
Class Schedule
Event Booking
Module Booking
AA’s and Faculty Survey
Weightage - 25%

KRA - Data Management/ Faculty contact hours (9.1 file)
KPI - Prepare and maintain faculty contact hours (9.1 file)
Weightage - 15%

KRA - Case overlaps and Annual report
KPI - Capture case details of every course and maintain it to identify and flag the case overlaps
Collate the supporting data required for Annual report and document the same
Weightage - 15%

KRA - Support to Other departmental activities ( paper viewing, Graduation, Registration, Invigilation, Proctoring)
KPI - Support to paper viewing, graduation day related tasks Registration, Invigilation, Proctoring, On boarding process of students, Admissions team registration etc
Weightage - 15%

Any Other Significant Input
There can be weekend and late evening working involved depending on the requirements.
This advertiser has chosen not to accept applicants from your region.

Senior Associate (Bidding & Data Mgt) - Academic Services and Administration

Hyderabad, Andhra Pradesh Indian School of Business

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Purpose


Responsible for all Bidding, Data Management and administrative activities of PGP/PGPYL. He/she should also work on bidding portal. The incumbent is responsible for all bidding/departmental data related process. To administer Registro Email id, SAP support etc.


Job Outline


The job holder is responsible for providing complete bidding and data management support for PGP by meticulously planning and executing the requirements. Coordinate with other departments for smooth functioning of bidding process.


  • Support on End-to-End bidding process for PGP/ PGPYL
  • Data Support related to Accreditation and Ranking, graduation class, faculty data for survey
  • Annual report documentation.
  • Collate faculty contact hour file term wise for PGP courses.
  • Graduation and registration work
  • Departmental support.
  • SAP (module booking, event creation etc.)


Job Specification

Knowledge / Education


Bachelor’s/Master’s degree


Specific Skills


  • MS Office, Co-ordination
  • Problem solving skills.
  • Communication, Interpersonal Skills,
  • Multitasking ability

Time management skills & attention to detail


Desirable Experience

5-6 years


Job Interface/Relationships:

Internal


  • Department staff
  • Student Success department
  • IT department
  • Operations department
  • LRC department


External

  • Vendors
  • Students

As per department’s requirement


Key Responsibilities and % Time Spent

Bidding Process - 30%

SAP HER module (module booking, event creation etc.) - 30%

Data Management (including Ranking and Accreditation data) - 25%

Support to other departmental activities - 15%

Total Time Spent on All Responsibilities - 100%


KRA - Bidding Process

KPI - Provide excellent support for readiness of bidding process at each phase and support bidding manager

Coordinate with other departments and external vendor for smooth functioning of bidding process

Support on iExchange portal and generation of course confirmation forms

Weightage - 30%


KRA - SAP /AA’s Survey/Faculty Survey

KPI - Program Catalog

Class Schedule

Event Booking

Module Booking

AA’s and Faculty Survey

Weightage - 25%


KRA - Data Management/ Faculty contact hours (9.1 file)

KPI - Prepare and maintain faculty contact hours (9.1 file)

Weightage - 15%


KRA - Case overlaps and Annual report

KPI - Capture case details of every course and maintain it to identify and flag the case overlaps

Collate the supporting data required for Annual report and document the same

Weightage - 15%


KRA - Support to Other departmental activities ( paper viewing, Graduation, Registration, Invigilation, Proctoring)

KPI - Support to paper viewing, graduation day related tasks Registration, Invigilation, Proctoring, On boarding process of students, Admissions team registration etc

Weightage - 15%


Any Other Significant Input

There can be weekend and late evening working involved depending on the requirements.

This advertiser has chosen not to accept applicants from your region.

Manager - Academic and Student Affairs

Punjab, Punjab Indian School of Business

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Manager – Academic Success

(Academic Associates Management and Advising)

Reporting to: Associate Director – Academic Success


Role Summary:

The Manager – Academic Success will be responsible for coordinating and executing critical academic and administrative functions, including course support, AA oversight, student advising, and systems integration. This role demands high ownership, adaptability to a dynamic academic environment, and the ability to manage time-sensitive deliverables without constant supervision. The role also involves day-to-day management of Academic Associates, ensuring operational excellence and alignment with institutional academic goals.


Key Responsibilities:

Academic and Course Management:

  • Coordinate timely and accurate course setup including LMS (Moodle) integration, material uploads, and resource planning.
  • Collect and track grading and component closure, ensuring Academic Associates (AAs) adhere to academic timelines each term.
  • Liaise with Exams, Programs and IAA teams to ensure compliance with internal academic audits and timely grade release.
  • Own the AA allocation/ scheduling process for courses, exams, invigilation, and tutorials.
  • Troubleshoot operational bottlenecks by identifying issues early and independently resolving them or escalating where needed.
  • Regular collection and analysis of feedback from faculty, students, and institutional partners to improve service quality.

AA Recruitment Oversight and Development:

  • Supervise day-to-day work of Academic Associates, providing clear instructions and ensuring follow-through.
  • Support the recruitment, onboarding, training, and mentoring of AAs, helping them understand academic expectations and protocols.
  • Drive feedback mechanisms and facilitate periodic check-ins with AAs to evaluate performance and well-being.
  • Ensure AAs complete required certifications and upskilling, especially around academic systems and teaching support.
  • Support opportunities for AAs to enhance domain knowledge through curated sessions, seminars, or CLTE engagement.
  • Foster a collaborative, communicative team culture that encourages peer learning and shared responsibility.


Advising and Student Engagement:

  • Support student advising through scheduling, Salesforce updates, and academic documentation.
  • Help plan tutorials and academic support sessions, ensuring coordination between faculty, AAs, and students.
  • Maintain a trackable system for student support touchpoints and escalate any academic risk or concern as required.

Technology and Process Management:

  • Manage academic workflows using LMS (Moodle), Salesforce, and Microsoft Office tools.
  • Understand and implement process automations, dashboards, or trackers that reduce manual effort and increase visibility.
  • Collaborate with IT and other institutional units to improve data accuracy and reduce redundancies in reporting or scheduling.

Process Improvement and Ownership:

  • Take full ownership of assigned projects or process areas; ensure closure without repeated follow-up.
  • Recognize time-sensitive or high-priority issues and act with urgency and judgment.
  • Suggest and implement improvements to streamline academic and operational workflows.

Required Skills and Competencies:

  • Data Analysis : Strong data analysis and decision-making skills to support continuous process improvement.
  • Time and Task Management: Ability to juggle multiple priorities, meet strict deadlines, and handle last-minute escalations.
  • Accountability: Takes complete ownership of assigned work; demonstrates proactive follow-through and reliability.
  • Academic Experience: Prior experience as teaching assistant, faculty, or working in academic operations preferred.
  • Tech Fluency: Working knowledge of Moodle (LMS), Salesforce (or similar CRM), Excel/Google Sheets, and calendar scheduling tools.
  • Communication: Clear, professional written and verbal communication; able to coordinate across teams and levels.
  • Organizational Skills and Attention to detail: Demonstrates strong Organizational skills, with a focus on process improvement.
  • Adaptability: Thrives in a dynamic setting with evolving priorities; adjusts plans and processes as per programmatic needs.
  • Stakeholder Coordination: Ability to work with students, faculty, administrative staff, and third-party service providers effectively.



Task - AA Recruitment & Training

KRA - Ensure timely recruitment, seamless onboarding, and continuous development of AAs through AACP program, and build a high-readiness academic support pool

KRA Weightage - 25%


Task - AA Workload Management

KRA - AA Allocation & Workload

KRA Weightage - 30%


Task - Process Excellence & Audit

KRA - Ensure robust documentation, data collection, audit adherence, and timely course delivery tracking to drive process excellence

KRA Weightage - 15%


Task - AA Management

KRA - Build a high-performing, responsive AA team through structured feedback, workload oversight, and timely issue resolution

KRA Weightage - 20%


Task - Advising

KRA - Academic Advising & Student Success

KRA Weightage - 10%

Total

100%

This advertiser has chosen not to accept applicants from your region.
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Manager - Academic and Student Affairs

Mohali, Punjab Indian School of Business

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Manager – Academic Success
(Academic Associates Management and Advising)
Reporting to: Associate Director – Academic Success

Role Summary:
The Manager – Academic Success will be responsible for coordinating and executing critical academic and administrative functions, including course support, AA oversight, student advising, and systems integration. This role demands high ownership, adaptability to a dynamic academic environment, and the ability to manage time-sensitive deliverables without constant supervision. The role also involves day-to-day management of Academic Associates, ensuring operational excellence and alignment with institutional academic goals.

Key Responsibilities:
Academic and Course Management:
Coordinate timely and accurate course setup including LMS (Moodle) integration, material uploads, and resource planning.
Collect and track grading and component closure, ensuring Academic Associates (AAs) adhere to academic timelines each term.
Liaise with Exams, Programs and IAA teams to ensure compliance with internal academic audits and timely grade release.
Own the AA allocation/ scheduling process for courses, exams, invigilation, and tutorials.
Troubleshoot operational bottlenecks by identifying issues early and independently resolving them or escalating where needed.
Regular collection and analysis of feedback from faculty, students, and institutional partners to improve service quality.
AA Recruitment Oversight and Development:
Supervise day-to-day work of Academic Associates, providing clear instructions and ensuring follow-through.
Support the recruitment, onboarding, training, and mentoring of AAs, helping them understand academic expectations and protocols.
Drive feedback mechanisms and facilitate periodic check-ins with AAs to evaluate performance and well-being.
Ensure AAs complete required certifications and upskilling, especially around academic systems and teaching support.
Support opportunities for AAs to enhance domain knowledge through curated sessions, seminars, or CLTE engagement.
Foster a collaborative, communicative team culture that encourages peer learning and shared responsibility.

Advising and Student Engagement:
Support student advising through scheduling, Salesforce updates, and academic documentation.
Help plan tutorials and academic support sessions, ensuring coordination between faculty, AAs, and students.
Maintain a trackable system for student support touchpoints and escalate any academic risk or concern as required.
Technology and Process Management:
Manage academic workflows using LMS (Moodle), Salesforce, and Microsoft Office tools.
Understand and implement process automations, dashboards, or trackers that reduce manual effort and increase visibility.
Collaborate with IT and other institutional units to improve data accuracy and reduce redundancies in reporting or scheduling.
Process Improvement and Ownership:
Take full ownership of assigned projects or process areas; ensure closure without repeated follow-up.
Recognize time-sensitive or high-priority issues and act with urgency and judgment.
Suggest and implement improvements to streamline academic and operational workflows.
Required Skills and Competencies:
Data Analysis : Strong data analysis and decision-making skills to support continuous process improvement.
Time and Task Management: Ability to juggle multiple priorities, meet strict deadlines, and handle last-minute escalations.
Accountability: Takes complete ownership of assigned work; demonstrates proactive follow-through and reliability.
Academic Experience: Prior experience as teaching assistant, faculty, or working in academic operations preferred.
Tech Fluency: Working knowledge of Moodle (LMS), Salesforce (or similar CRM), Excel/Google Sheets, and calendar scheduling tools.
Communication: Clear, professional written and verbal communication; able to coordinate across teams and levels.
Organizational Skills and Attention to detail: Demonstrates strong Organizational skills, with a focus on process improvement.
Adaptability: Thrives in a dynamic setting with evolving priorities; adjusts plans and processes as per programmatic needs.
Stakeholder Coordination: Ability to work with students, faculty, administrative staff, and third-party service providers effectively.

Task - AA Recruitment & Training
KRA - Ensure timely recruitment, seamless onboarding, and continuous development of AAs through AACP program, and build a high-readiness academic support pool
KRA Weightage - 25%

Task - AA Workload Management
KRA - AA Allocation & Workload
KRA Weightage - 30%

Task - Process Excellence & Audit
KRA - Ensure robust documentation, data collection, audit adherence, and timely course delivery tracking to drive process excellence
KRA Weightage - 15%

Task - AA Management
KRA - Build a high-performing, responsive AA team through structured feedback, workload oversight, and timely issue resolution
KRA Weightage - 20%

Task - Advising
KRA - Academic Advising & Student Success
KRA Weightage - 10%

Total
100%
This advertiser has chosen not to accept applicants from your region.

DSA- Department of Student Affairs

New Delhi, Delhi Weekday AI

Posted today

Job Viewed

Tap Again To Close

Job Description

This role is for one of Weekday’s clients
Salary range: Rs 6000 - Rs 9000 (ie INR 6-9 LPA)
Min Experience: 1 years
Location: Delhi , NCR, Punjab
JobType: full-time

Requirements

Key Responsibilities: Communication & Representation
  • Represent the company in all on-campus forums, meetings, and events.
  • Act as a bridge between students and the central team.
  • Host and moderate events, webinars, and student town halls.
Event Management & Student Engagement
  • Plan, organize, and execute high-impact events, orientations, contests, and celebrations.
  • Lead student clubs and interest groups, fostering active participation and leadership.
  • Develop and implement new community engagement initiatives.
Data Management & Documentation
  • Maintain up-to-date records of student involvement, grievances, events, and resolutions.
  • Submit regular reports with insights and suggestions.
  • Use tools like Excel/Sheets, CRM for data tracking.
Leadership & Student Support
  • Serve as a mentor and guide for students facing academic or personal challenges.
  • Manage student grievances and maintain a safe, inclusive environment.
  • Promote a culture of discipline, mutual respect, and responsibility.
University Liaison & Diplomacy
  • Build and maintain strong working relationships with university staff and authorities.
  • Ensure the company is seen as a professional, value-adding partner.
  • Coordinate with campus departments for approvals, venue bookings, and support.
Core Skills & Competencies 1. Exceptional Communication & Public Speaking
  • Fluent, confident, and engaging speaker.
  • Able to address large groups, moderate discussions, and represent us in formal settings.
  • Skilled in adapting tone and language based on audience – students, university officials, or partners.
2. Event Planning & Creative Campaigning
  • Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc.
  • Brings fresh, innovative ideas that reflect students’ interests and align with our goals.
  • Manages budgets, timelines, vendors, and promotion strategy effectively.
     
3. Pulse of the Community
  • Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences.
  • Designs engagement activities that spark joy, pride, and belonging within the student body.
  • Creates campaigns that are not only fun but mission-driven.
     
4. Club & Community Management
  • Leads multiple student clubs and interest groups.
  • Identifies leaders within the student body and grooms them for responsibility.
  • Oversees regular student activities, ensuring participation and purpose.
     
5. Leadership & Decision-Making
  • Strategic thinker and action-oriented.
  • Assigns roles, holds people accountable, and maintains discipline.
  • Balances warmth with authority; commands respect while remaining approachable.
     
6. Responsiveness & Reliability
  • Available beyond the standard 9–5 schedule, especially in crisis or event situations.
  • Maintains prompt communication via calls, emails, and messages.
     
7. Emotional Intelligence & Empathy
  • Capable of handling student grievances with understanding and discretion.
  • Maintains emotional balance under pressure and helps students regulate theirs.
  • Serves as a trusted advisor during difficult transitions or conflicts.
     
8. Professionalism & Diplomacy
  • Handles university relations with maturity and tact.
  • Knows when to escalate issues and when to resolve them independently.
  • Builds trust-based relationships with faculty and administration.
     
9. Conflict Resolution & Crisis Management
  • Anticipates brewing issues and neutralizes them early.
  • Manages student-to-student or student-to-administration conflicts calmly.
  • Capable of stepping in as a strong but fair mediator.
     
10. Data Tracking & Documentation
  • Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc.
  • Ensures every interaction, event, and outcome is documented and reported with transparency.
  • Obsessed with optimization based on numbers and patterns.
11. Negotiation & Persuasion 
  • Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes.
  • Communicates value propositions effectively in both informal and formal situations.
  • Skilled in proposal creation and pitching our value-add to institutions.
This advertiser has chosen not to accept applicants from your region.

Manager - Academic and Student Affairs

Indian School of Business

Posted today

Job Viewed

Tap Again To Close

Job Description

Manager – Academic Success

(Academic Associates Management and Advising)

Reporting to: Associate Director – Academic Success


Role Summary:

The Manager – Academic Success will be responsible for coordinating and executing critical academic and administrative functions, including course support, AA oversight, student advising, and systems integration. This role demands high ownership, adaptability to a dynamic academic environment, and the ability to manage time-sensitive deliverables without constant supervision. The role also involves day-to-day management of Academic Associates, ensuring operational excellence and alignment with institutional academic goals.


Key Responsibilities:

Academic and Course Management:

  • Coordinate timely and accurate course setup including LMS (Moodle) integration, material uploads, and resource planning.
  • Collect and track grading and component closure, ensuring Academic Associates (AAs) adhere to academic timelines each term.
  • Liaise with Exams, Programs and IAA teams to ensure compliance with internal academic audits and timely grade release.
  • Own the AA allocation/ scheduling process for courses, exams, invigilation, and tutorials.
  • Troubleshoot operational bottlenecks by identifying issues early and independently resolving them or escalating where needed.
  • Regular collection and analysis of feedback from faculty, students, and institutional partners to improve service quality.

AA Recruitment Oversight and Development:

  • Supervise day-to-day work of Academic Associates, providing clear instructions and ensuring follow-through.
  • Support the recruitment, onboarding, training, and mentoring of AAs, helping them understand academic expectations and protocols.
  • Drive feedback mechanisms and facilitate periodic check-ins with AAs to evaluate performance and well-being.
  • Ensure AAs complete required certifications and upskilling, especially around academic systems and teaching support.
  • Support opportunities for AAs to enhance domain knowledge through curated sessions, seminars, or CLTE engagement.
  • Foster a collaborative, communicative team culture that encourages peer learning and shared responsibility.


Advising and Student Engagement:

  • Support student advising through scheduling, Salesforce updates, and academic documentation.
  • Help plan tutorials and academic support sessions, ensuring coordination between faculty, AAs, and students.
  • Maintain a trackable system for student support touchpoints and escalate any academic risk or concern as required.

Technology and Process Management:

  • Manage academic workflows using LMS (Moodle), Salesforce, and Microsoft Office tools.
  • Understand and implement process automations, dashboards, or trackers that reduce manual effort and increase visibility.
  • Collaborate with IT and other institutional units to improve data accuracy and reduce redundancies in reporting or scheduling.

Process Improvement and Ownership:

  • Take full ownership of assigned projects or process areas; ensure closure without repeated follow-up.
  • Recognize time-sensitive or high-priority issues and act with urgency and judgment.
  • Suggest and implement improvements to streamline academic and operational workflows.

Required Skills and Competencies:

  • Data Analysis : Strong data analysis and decision-making skills to support continuous process improvement.
  • Time and Task Management: Ability to juggle multiple priorities, meet strict deadlines, and handle last-minute escalations.
  • Accountability: Takes complete ownership of assigned work; demonstrates proactive follow-through and reliability.
  • Academic Experience: Prior experience as teaching assistant, faculty, or working in academic operations preferred.
  • Tech Fluency: Working knowledge of Moodle (LMS), Salesforce (or similar CRM), Excel/Google Sheets, and calendar scheduling tools.
  • Communication: Clear, professional written and verbal communication; able to coordinate across teams and levels.
  • Organizational Skills and Attention to detail: Demonstrates strong Organizational skills, with a focus on process improvement.
  • Adaptability: Thrives in a dynamic setting with evolving priorities; adjusts plans and processes as per programmatic needs.
  • Stakeholder Coordination: Ability to work with students, faculty, administrative staff, and third-party service providers effectively.



Task - AA Recruitment & Training

KRA - Ensure timely recruitment, seamless onboarding, and continuous development of AAs through AACP program, and build a high-readiness academic support pool

KRA Weightage - 25%


Task - AA Workload Management

KRA - AA Allocation & Workload

KRA Weightage - 30%


Task - Process Excellence & Audit

KRA - Ensure robust documentation, data collection, audit adherence, and timely course delivery tracking to drive process excellence

KRA Weightage - 15%


Task - AA Management

KRA - Build a high-performing, responsive AA team through structured feedback, workload oversight, and timely issue resolution

KRA Weightage - 20%


Task - Advising

KRA - Academic Advising & Student Success

KRA Weightage - 10%

Total

100%

This advertiser has chosen not to accept applicants from your region.
 

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  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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