129 Academic Support jobs in India
Academic Support Executive
Posted today
Job Viewed
Job Description
“Innovative Academic Support Executive Needed To Shape the Future of Educational Industry with Us!”
**JOB LOCATION: GUINDY & NUNGAMBAKKAM**
**JOB TITLE**: Academic Support Executive
**EXPERIENCE**: FRESHER & 6 MONTHS (ANY DOMAIN)
**TIMINGS** : 9.00am-6.00pm
**GENDER**:ONLY FEMALE**
**LANGUAGE**: ENGLISH & TAMIL
**MODE OF WORK**: WORK FROM SCHOOL AND OFFICE
**INDUSTRY**: EDUCATIONAL INDUSTRY
**LOCATION**: GUINDY
Note: Immediate joiner is preferable
**JOB DESCRIPTION**:
- Coordinating in the School for NEET/IIT-JEE Classes
- Assist faculty with course planning, material preparation, and classroom management
*Conducting Parents teacher meeting.
*Making Time table on a weekly basis
*Taking feedback after every phase test.
*Making Academic plans every year
*Regular follow-up with the parents regarding their wards absenteeism.
*Meeting with teachers on a daily basis for course flow, syllabus follow-up, and student parents-related issues.
*Coordination with Faculty members for making all Question paper.
*Serve as a point of contact for student queries related to academic programs, course registration, and examination schedules.
*Oversee student enrollment, registration for competitive exams and provide support services to enhance the overall student experience
*Incharge of admissions and student affairs to achieve institutional goals
*Incharge of fees collection
*Interacting with Parents for their grievances.
*Manage academic records, including student grades, attendance, and performance reports.
*Assist in the scheduling and coordination of classes, exams, and other academic events.
**SKILLS & REQUIREMENT**:
- FRESHERS / 1year experience
- Good communication skills
- Strong Management skills
- Multi-tasking skills
- Strong decision making skills
- Interpersonal skills
**NO OF OPENINGS- 4+**
**Timings**:
- 9.00am-6.00pm
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 per month
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
Application Deadline: 13/10/2024
Executive - learning Support
Posted today
Job Viewed
Job Description
- Preparation of training schedule in coordination with all the relevant verticals
- Create new training programs in LMS and help teammates in creating new training masters
- Maintenance of training documents (Physical and Digital)
- Maintain training data and able to do various analysis on the same
- Maintain various training related KPI like training days, Passing %, No show %, etc.
- Sending training invites
- Send out periodic dashboards and reports to different verticals.
- Generate Ad-hoc reports on need basis
- Assist Airports, bases and different department in Audits
- SPOC for LMS related issues with LMS vendors
- SPOC for different training vendors
- Handling of instructor rosters
Learning Support Associate
Posted today
Job Viewed
Job Description
**Location
- **Hyderabad
**Job model **- Hybrid
As a Learning Support Associate you shall drive the global delivery of services for DSM’s Learning Platforms, with a focus on the Bright Learning Platform (CrossKnowledge Learning Suite) and functionally responsible for the daily operational steering of the Bright Learning Platform that requires both global as well as regional activities.
Supports the GSC manager to continuously deliver the right quality of services according to SLA (Service Level Agreement) with the internal team and external service provider and improve the services to achieve the HRSS objectives.
At dsm-firmenich people are at the heart of the company We are committed to equal employment opportunities and value diversity in the workplace.
**Key**responsibilities**:
- Coordinate and deliver global and regional HRSS activities for the respective services assigned.
- Gather requirements from P&O stakeholders and translate them into actions/solutions
- Drive continuous improvements in operation procedures, data quality, etc.
- Responsible for coordinating the change requests for the services.
- Deliver service performance based on SLA with the internal team and external service providers
- Pro-actively collaborate with business stakeholders, HRSS teams and external service providers.
- First contact point for the P&O Business representatives in case of escalations.
- Ensure that the required level of expertise in the specific area is maintained.
- Ensure the global standard processes, tools and documentation are maintained and adhered to.
- Acts as the advisor to the business and P&O users on the Bright Learning Platform.
- Identifies and specifies the needs of the customer request and translates that into advice around how to best make use of the Bright Learning Platform (Learning Paths, Learning Toolkits, and Communities of Practice; including the associated available functionalities), or recommend other L&D solutions.
- Creates an excellent user experience in the designs of the Learning Paths, Learning Toolkits, and Communities of Practice, and supports the customer in setting up an implementation plan.
- Executes the maintenance of Bright Learning and Gallup system environments, including:
- Create Gallup Team/s for Clifton Strength assessment as per the agreed SLA.
- Maintaining the admin access /Trusted Source list
- Performing Clean up actions of the catalog
- Keeping up to date documentation/training material
- Maintaining user groups and publishers
- Providing KPI reports on usage to the COE
- Management and communication around downtime and system maintenance
- Manages releases and enhancements in the platform
Performs day-to-day vendor management. I.e., checking new developments in the tool
**You**bring**:
- Graduation and/or pos-graduation degree, preferably in HR.
- System knowledge level of Talent Suite
- Fluent in English, both in writing and verbally.
- Affinity with working on technology and hands on in use of excel and power point.
- Excellent communication skills can engage with all levels in the organization (also cross functions).
- Ability to manage multiple priorities and focus.
**We **bring**:
- The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry.
- A challenging and rewarding function embedded in a team of passionate professionals.
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- A firm belief that working together with our customers is the key to achieving great things.
**Equal**Opportunities**Commitment**
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
**About**D
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted 8 days ago
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted 8 days ago
Job Viewed
Job Description
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
5+ years of extensive work experience in the field of data engineering, data science, or data analytics
Professional and/or academic experience in machine learning and artificial intelligence
Proficiency in JavaScript, Python, and the use of GitHub
Experience using data visualization tools (i.e. Tableau)
Experience using Microsoft Azure
Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
Experience using Canvas or other related learning management system
Preferred Qualifications:
Experience using Slack and Teams, as communication tools
Experience working with support/service software or ticketing system
Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted today
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted today
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
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Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted today
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted today
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Learning Support Specialist - ML&AI, Data Science and Data Engineering
Posted today
Job Viewed
Job Description
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning and AI, data engineering, data science, and data analytics. The successful candidate will have proven experience as a data engineer and/or data scientist. The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority. We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problem-solving skills
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges
Skills and Qualifications:
- 5+ years of extensive work experience in the field of data engineering, data science, or data analytics
- Professional and/or academic experience in machine learning and artificial intelligence
- Proficiency in JavaScript, Python, and the use of GitHub
- Experience using data visualization tools (i.e. Tableau)
- Experience using Microsoft Azure
- Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
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