12,727 Addressing Customer Inquiries jobs in India
Client Communication Executive (Female)
Delhi, Delhi
WebminesLLC
Posted today
Job Viewed
Job Description
**We're Hiring: Female Mediator - Client Communication & Coordination**
**Location**: B1/E9, Block B1, Block E, Mohan Cooperative Industrial Estate, Badarpur, New Delhi -
**Timing**: 9:30 AM - 6:30 PM (Full-Time)
**Salary**: ₹10,000 - ₹2,000 per month
Are you a confident communicator with great interpersonal skills? Join our team as a **Client Communication Mediator** and be the vital link between our clients and internal departments.
Key Responsibilities:
- Liaise between clients and internal teams
- Understand and convey client requirements effectively
- Follow up on tasks and update clients accordingly
- Schedule and coordinate client meetings
- Maintain professionalism in all communications
**Requirements**:
- Excellent verbal and written communication (English & Hindi)
- Presentable and confident personality
- Ability to multitask and manage time
- Basic understanding of digital/IT services (preferred)
**Job Types**: Full-time, Permanent
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
Schedule:
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental Pay:
- Overtime pay
Work Location: In person
**Location**: B1/E9, Block B1, Block E, Mohan Cooperative Industrial Estate, Badarpur, New Delhi -
**Timing**: 9:30 AM - 6:30 PM (Full-Time)
**Salary**: ₹10,000 - ₹2,000 per month
Are you a confident communicator with great interpersonal skills? Join our team as a **Client Communication Mediator** and be the vital link between our clients and internal departments.
Key Responsibilities:
- Liaise between clients and internal teams
- Understand and convey client requirements effectively
- Follow up on tasks and update clients accordingly
- Schedule and coordinate client meetings
- Maintain professionalism in all communications
**Requirements**:
- Excellent verbal and written communication (English & Hindi)
- Presentable and confident personality
- Ability to multitask and manage time
- Basic understanding of digital/IT services (preferred)
**Job Types**: Full-time, Permanent
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
Schedule:
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental Pay:
- Overtime pay
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
0
Telecalling & Client Communication Executive
Kurukshetra, Haryana
NEXTROUTE FREIGHT LLP
Posted today
Job Viewed
Job Description
**Telecalling & Client Communication Executive (Night Shift - U.S. Process | Urgent Hiring)**
**Company**:Nextroute Freight LLP**
**Location: Work From Home**(India-based applicants only)
**Job Type**: Full-Time, Permanent
**Experience**: Fresher or ExperiencedWhatsApp**: **
**Full Job Description**
Nextroute Freight LLP is urgently hiring motivated individuals for the position of Telecalling & Client Communication Executive to support our U.S.based international operations. This is a night shift, work-from-home role that involves client calling, communication, follow-up, and coordination with U.S. professionals.
**Important Note**:
- **Urgent Hiring - Limited Seats Available**_
You are serious about long-term work
You are willing to give time and full attention during training
You can work night shifts (U.S. time zone)
You have a laptop/PC with internet connection
You can communicate clearly in English
**Key Responsibilities**:
- Make outbound calls to U.S.based professionals/clients
- Introduce services and guide clients through basic onboarding steps
- Communicate clearly and confidently (fluent accent not required)
- Maintain call records and client data in Excel/Google Sheets
- Attend team meetings and follow structured daily workflow
**Training Provided**:
- Client onboarding process
- Communication techniques for U.S. clients
- Objection handling and follow-ups
- Tools training: Google Sheets, Gmail, internal systems
- Roleplays, mock calls, live scenarios, objection handling, reporting system
**Education**:
Graduate (B.A., B.Com, BBA, etc.)
Freshers welcome with good English communication
**Language Skills Required**:
English (Clear speaking - U.S. accent understanding required)
Hindi (Optional - for internal communication)
**Work Schedule**:
- Night Shift only (U.S. Time Zone)
- Timing: 7:00 PM to 3:00 AM IST
- Monday to Saturday, Sunday off
**Work From Home Requirements**:
- Own Laptop or desktop
- Stable Wi-Fi/internet
- Headphones with mic
- Quiet and disturbance-free environment at home
**Salary**:
₹12,000 - ₹5,000/month (based on skill & performance)
Bonuses and incentives after 1 months & growth opportunities after 3 months
of full-time work
- People who are punctual, disciplined, and goal-oriented
- Can speak clear English and understand U.S. clients
- Willing to work hard and grow with the company
- Comfortable working night shift from home
- Has a laptop, Wi-Fi, and professional attitude
- Quick learner with a willingness to grow
**To Apply**:
Full Name
City & Qualification
English voice note or short intro video
Resume (if available)
WhatsApp:
**Job Types**: Full-time, Permanent, Fresher
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Evening shift
- Fixed shift
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have a laptop/PC, stable internet?
- Are you looking for a serious, long-term work-from-home opportunity and willing to complete 7 days of unpaid training before starting the job?
- Are you comfortable making outbound calls to international clients and communicating in understandable English (fluent accent not required)?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
**Location**:
- Kurukshetra, Haryana (preferred)
Shift availability:
- Night Shift (preferred)
**Company**:Nextroute Freight LLP**
**Location: Work From Home**(India-based applicants only)
**Job Type**: Full-Time, Permanent
**Experience**: Fresher or ExperiencedWhatsApp**: **
**Full Job Description**
Nextroute Freight LLP is urgently hiring motivated individuals for the position of Telecalling & Client Communication Executive to support our U.S.based international operations. This is a night shift, work-from-home role that involves client calling, communication, follow-up, and coordination with U.S. professionals.
**Important Note**:
- **Urgent Hiring - Limited Seats Available**_
You are serious about long-term work
You are willing to give time and full attention during training
You can work night shifts (U.S. time zone)
You have a laptop/PC with internet connection
You can communicate clearly in English
**Key Responsibilities**:
- Make outbound calls to U.S.based professionals/clients
- Introduce services and guide clients through basic onboarding steps
- Communicate clearly and confidently (fluent accent not required)
- Maintain call records and client data in Excel/Google Sheets
- Attend team meetings and follow structured daily workflow
**Training Provided**:
- Client onboarding process
- Communication techniques for U.S. clients
- Objection handling and follow-ups
- Tools training: Google Sheets, Gmail, internal systems
- Roleplays, mock calls, live scenarios, objection handling, reporting system
**Education**:
Graduate (B.A., B.Com, BBA, etc.)
Freshers welcome with good English communication
**Language Skills Required**:
English (Clear speaking - U.S. accent understanding required)
Hindi (Optional - for internal communication)
**Work Schedule**:
- Night Shift only (U.S. Time Zone)
- Timing: 7:00 PM to 3:00 AM IST
- Monday to Saturday, Sunday off
**Work From Home Requirements**:
- Own Laptop or desktop
- Stable Wi-Fi/internet
- Headphones with mic
- Quiet and disturbance-free environment at home
**Salary**:
₹12,000 - ₹5,000/month (based on skill & performance)
Bonuses and incentives after 1 months & growth opportunities after 3 months
of full-time work
- People who are punctual, disciplined, and goal-oriented
- Can speak clear English and understand U.S. clients
- Willing to work hard and grow with the company
- Comfortable working night shift from home
- Has a laptop, Wi-Fi, and professional attitude
- Quick learner with a willingness to grow
**To Apply**:
Full Name
City & Qualification
English voice note or short intro video
Resume (if available)
WhatsApp:
**Job Types**: Full-time, Permanent, Fresher
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Evening shift
- Fixed shift
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have a laptop/PC, stable internet?
- Are you looking for a serious, long-term work-from-home opportunity and willing to complete 7 days of unpaid training before starting the job?
- Are you comfortable making outbound calls to international clients and communicating in understandable English (fluent accent not required)?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
**Location**:
- Kurukshetra, Haryana (preferred)
Shift availability:
- Night Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Telecalling & Client Communication Executive
Kurukshetra, Haryana
NEXTROUTE FREIGHT LLP
Posted today
Job Viewed
Job Description
**Telecalling & Client Communication Executive (Night Shift - U.S. Process | Urgent Hiring)**
**Company**:Nextroute Freight LLP**
**Location: Work From Home**(India-based applicants only)
**Job Type**: Full-Time, Permanent
**Experience**: Fresher or ExperiencedWhatsApp**: **
**Full Job Description**
Nextroute Freight LLP is urgently hiring motivated individuals for the position of Telecalling & Client Communication Executive to support our U.S.based international operations. This is a night shift, work-from-home role that involves client calling, communication, follow-up, and coordination with U.S. professionals.
**Important Note**:
- **Urgent Hiring - Limited Seats Available**_
You are serious about long-term work
You are willing to give time and full attention during training
You can work night shifts (U.S. time zone)
You have a laptop/PC with internet connection
You can communicate clearly in English
**Key Responsibilities**:
- Make outbound calls to U.S.based professionals/clients
- Introduce services and guide clients through basic onboarding steps
- Communicate clearly and confidently (fluent accent not required)
- Maintain call records and client data in Excel/Google Sheets
- Attend team meetings and follow structured daily workflow
**Training Provided**:
- Client onboarding process
- Communication techniques for U.S. clients
- Objection handling and follow-ups
- Tools training: Google Sheets, Gmail, internal systems
- Roleplays, mock calls, live scenarios, objection handling, reporting system
**Education**:
Graduate (B.A., B.Com, BBA, etc.)
Freshers welcome with good English communication
**Language Skills Required**:
English (Clear speaking - U.S. accent understanding required)
Hindi (Optional - for internal communication)
**Work Schedule**:
- Night Shift only (U.S. Time Zone)
- Timing: 8:00 PM to 4:00 AM IST
- Monday to Saturday, Sunday off
**Work From Home Requirements**:
- Own Laptop or desktop
- Stable Wi-Fi/internet
- Headphones with mic
- Quiet and disturbance-free environment at home
**Salary**:
₹13,000 - ₹5,000/month (based on skill & performance)
Bonuses and incentives after 1 months & growth opportunities after 3 months
of full-time work.
- People who are punctual, disciplined, and goal-oriented
- Can speak clear English and understand U.S. clients
- Willing to work hard and grow with the company
- Comfortable working night shift from home
- Has a laptop, Wi-Fi, and professional attitude
- Quick learner with a willingness to grow
**To Apply**:
Full Name
City & Qualification
English voice note or short intro video
Resume (if available)
WhatsApp:
**Job Types**: Full-time, Permanent, Fresher
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Work from home
Application Question(s):
- Do you have a laptop/PC, stable internet?
- Are you looking for a serious, long-term work-from-home opportunity and willing to complete 7 days of unpaid training before starting the job?
- Are you comfortable making outbound calls to international clients and communicating in understandable English (fluent accent not required)?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Company**:Nextroute Freight LLP**
**Location: Work From Home**(India-based applicants only)
**Job Type**: Full-Time, Permanent
**Experience**: Fresher or ExperiencedWhatsApp**: **
**Full Job Description**
Nextroute Freight LLP is urgently hiring motivated individuals for the position of Telecalling & Client Communication Executive to support our U.S.based international operations. This is a night shift, work-from-home role that involves client calling, communication, follow-up, and coordination with U.S. professionals.
**Important Note**:
- **Urgent Hiring - Limited Seats Available**_
You are serious about long-term work
You are willing to give time and full attention during training
You can work night shifts (U.S. time zone)
You have a laptop/PC with internet connection
You can communicate clearly in English
**Key Responsibilities**:
- Make outbound calls to U.S.based professionals/clients
- Introduce services and guide clients through basic onboarding steps
- Communicate clearly and confidently (fluent accent not required)
- Maintain call records and client data in Excel/Google Sheets
- Attend team meetings and follow structured daily workflow
**Training Provided**:
- Client onboarding process
- Communication techniques for U.S. clients
- Objection handling and follow-ups
- Tools training: Google Sheets, Gmail, internal systems
- Roleplays, mock calls, live scenarios, objection handling, reporting system
**Education**:
Graduate (B.A., B.Com, BBA, etc.)
Freshers welcome with good English communication
**Language Skills Required**:
English (Clear speaking - U.S. accent understanding required)
Hindi (Optional - for internal communication)
**Work Schedule**:
- Night Shift only (U.S. Time Zone)
- Timing: 8:00 PM to 4:00 AM IST
- Monday to Saturday, Sunday off
**Work From Home Requirements**:
- Own Laptop or desktop
- Stable Wi-Fi/internet
- Headphones with mic
- Quiet and disturbance-free environment at home
**Salary**:
₹13,000 - ₹5,000/month (based on skill & performance)
Bonuses and incentives after 1 months & growth opportunities after 3 months
of full-time work.
- People who are punctual, disciplined, and goal-oriented
- Can speak clear English and understand U.S. clients
- Willing to work hard and grow with the company
- Comfortable working night shift from home
- Has a laptop, Wi-Fi, and professional attitude
- Quick learner with a willingness to grow
**To Apply**:
Full Name
City & Qualification
English voice note or short intro video
Resume (if available)
WhatsApp:
**Job Types**: Full-time, Permanent, Fresher
Pay: ,000.00 - ,000.00 per month
**Benefits**:
- Work from home
Application Question(s):
- Do you have a laptop/PC, stable internet?
- Are you looking for a serious, long-term work-from-home opportunity and willing to complete 7 days of unpaid training before starting the job?
- Are you comfortable making outbound calls to international clients and communicating in understandable English (fluent accent not required)?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
2
Help Desk
Ernakulam, Kerala
CII - Model Career Centre
Posted today
Job Viewed
Job Description
Greetings from CII-MCC
We are looking for Help Desk
Job role
- Inform and suggest new banking products to customers
- Provide information to customers on their account status and account balances
- Open new bank accounts according to laid down rules and guidelines.
**Salary : 21 k - 28 k**
**Qualification : Degree / MBA.**
**Job Types**: Full-time, Fresher
**Salary**: ₹21,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Kochi, Ernakulam - , Kerala: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
We are looking for Help Desk
Job role
- Inform and suggest new banking products to customers
- Provide information to customers on their account status and account balances
- Open new bank accounts according to laid down rules and guidelines.
**Salary : 21 k - 28 k**
**Qualification : Degree / MBA.**
**Job Types**: Full-time, Fresher
**Salary**: ₹21,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Kochi, Ernakulam - , Kerala: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
This advertiser has chosen not to accept applicants from your region.
3
Help Desk
Noida, Uttar Pradesh
2COMs
Posted today
Job Viewed
Job Description
JD for Helpdesk Support Role
- Helpdesk Support Executive
1. Minimum qualification is Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. Experience of at least one year in a call centre.
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
9. Research required information using available resources
10. Research, identify, and resolve customer complaints using applicable software
12. Route calls to appropriate resources
13. Document all call information according to standard operating procedures
14. Recognize, document, and alert the management team of trends in customer calls
15. Follow up customer calls where necessary
**Job Information**:
Work Experience
**Experienced**
***
City
**Noida**
***
State/Province
**Uttar Pradesh**
***
Country
**India**
***
Industry
**IT Services**
***
Zip/Postal Code
**
- Helpdesk Support Executive
1. Minimum qualification is Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.
3. Should be able to communicate confidently and politely with users
4. Experience of at least one year in a call centre.
6. Management and resolve customer complaints
7. Identify and escalate issues to supervisors
8. Provide product and service information to customers
9. Research required information using available resources
10. Research, identify, and resolve customer complaints using applicable software
12. Route calls to appropriate resources
13. Document all call information according to standard operating procedures
14. Recognize, document, and alert the management team of trends in customer calls
15. Follow up customer calls where necessary
**Job Information**:
Work Experience
**Experienced**
***
City
**Noida**
***
State/Province
**Uttar Pradesh**
***
Country
**India**
***
Industry
**IT Services**
***
Zip/Postal Code
**
This advertiser has chosen not to accept applicants from your region.
4
Help Desk
Chennai, Tamil Nadu
Caresoft Technologies
Posted today
Job Viewed
Job Description
Advocate for adequate, timely and cost-effective services
- Respond to any issues that occur during the delivery of services
- Assist clients with living independently in their own homes
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
- Evaluate the quality of all services and identify areas that need improvements.
- Need to co-ordinate with the service engineers to Plan & close the customer issues.
- Need to share the service quotes based on the incident update from the engineers.
Pay: ₹17,000.00 - ₹19,000.00 per month
**Benefits**:
- Health insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
**Experience**:
- Service coordinator: 1 year (required)
**Location**:
- Ekkattuthangal, Chennai, Tamil Nadu (required)
Work Location: In person
Expected Start Date: 20/06/2025
- Respond to any issues that occur during the delivery of services
- Assist clients with living independently in their own homes
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
- Evaluate the quality of all services and identify areas that need improvements.
- Need to co-ordinate with the service engineers to Plan & close the customer issues.
- Need to share the service quotes based on the incident update from the engineers.
Pay: ₹17,000.00 - ₹19,000.00 per month
**Benefits**:
- Health insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
**Experience**:
- Service coordinator: 1 year (required)
**Location**:
- Ekkattuthangal, Chennai, Tamil Nadu (required)
Work Location: In person
Expected Start Date: 20/06/2025
This advertiser has chosen not to accept applicants from your region.
5
IT Help Desk /Technical Help Desk
Qtek Systems
Posted today
Job Viewed
Job Description
Description
:
Eligibility:
This advertiser has chosen not to accept applicants from your region.
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6
IT Help Desk /Technical Help Desk
Bhopal, Madhya Pradesh
Qtek Systems
Posted today
Job Viewed
Job Description
Description
:
Eligibility:
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Support - Help Desk
Guardian management services
Posted today
Job Viewed
Job Description
We are looking for Customer service/support (NON - IT) people with this experience and some basic knowledge of HTML/CSS and Database would be perfect.
**Responsibilities**
- Inform customers about IT products and services.
- Walk customers step-by-step through the problem-solving process.
- Help with troubleshooting hardware and software.
- Follow up with customers to ensure satisfactory service.
- Answers incoming customer telephone calls in a courteous and professional manner.
- Assists customers/end users with questions on product installation, usage, and implementation.
- Answers customer inquiries and provides appropriate technical and/or product-related information.
- Researches and resolves customer complaints.
- Effectively communicates customer issues and concerns to all applicable internal staff members. - Organizes and maintains file system; files correspondence and other records.
Experienced in stakeholder management, client interaction and strategic planning,
looking for an opportunity to re-enter the workforce to leverage my expertise to drive operational
excellence and achieve key business objectives in a dynamic corporate environment.
**Responsibilities**:
- Allocating resources and SMEs
- Delegating responsibilities to Offshore resources and Onsite SMEs
- Monitoring and Reporting the Projects
- Attending Project Workshops and Project Review meeting
- Resolving Issues and Queries from both the client and the offshore
- Attending Walkthroughs for all the deliverables
- Preparation of Weekly Status Report for all the stakeholders
**Responsibilities**:
- Analysis. Produce Technical Design, Build elements and Review
- Monitoring and Reporting the Projects
- Coordination of the successful simultaneous development/testing of multiple projects
- Delegating responsibilities and designing time schedules
- Review of Design and Build Deliverables
- Resolving Issues and Queries
- Conducting Walkthroughs with the client
- Preparation of Weekly Status Report for all the stake holders
**Responsibilities**:
- Analysis. Produce Technical Design documents and Build elements
- Coordinated the project between offshore and onshore.
- Mentored and guided the Junior Team Members
- Review of Build/Unit Test deliverables
- Conducting walkthroughs with the clients
- Queries and Issues Resolving.
**Job Types**: Full-time, Permanent
Pay: From ₹28,000.00 per month
Shift:
- Day shift
- Fixed shift
Work Days:
- Monday to Friday
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
**Responsibilities**
- Inform customers about IT products and services.
- Walk customers step-by-step through the problem-solving process.
- Help with troubleshooting hardware and software.
- Follow up with customers to ensure satisfactory service.
- Answers incoming customer telephone calls in a courteous and professional manner.
- Assists customers/end users with questions on product installation, usage, and implementation.
- Answers customer inquiries and provides appropriate technical and/or product-related information.
- Researches and resolves customer complaints.
- Effectively communicates customer issues and concerns to all applicable internal staff members. - Organizes and maintains file system; files correspondence and other records.
Experienced in stakeholder management, client interaction and strategic planning,
looking for an opportunity to re-enter the workforce to leverage my expertise to drive operational
excellence and achieve key business objectives in a dynamic corporate environment.
**Responsibilities**:
- Allocating resources and SMEs
- Delegating responsibilities to Offshore resources and Onsite SMEs
- Monitoring and Reporting the Projects
- Attending Project Workshops and Project Review meeting
- Resolving Issues and Queries from both the client and the offshore
- Attending Walkthroughs for all the deliverables
- Preparation of Weekly Status Report for all the stakeholders
**Responsibilities**:
- Analysis. Produce Technical Design, Build elements and Review
- Monitoring and Reporting the Projects
- Coordination of the successful simultaneous development/testing of multiple projects
- Delegating responsibilities and designing time schedules
- Review of Design and Build Deliverables
- Resolving Issues and Queries
- Conducting Walkthroughs with the client
- Preparation of Weekly Status Report for all the stake holders
**Responsibilities**:
- Analysis. Produce Technical Design documents and Build elements
- Coordinated the project between offshore and onshore.
- Mentored and guided the Junior Team Members
- Review of Build/Unit Test deliverables
- Conducting walkthroughs with the clients
- Queries and Issues Resolving.
**Job Types**: Full-time, Permanent
Pay: From ₹28,000.00 per month
Shift:
- Day shift
- Fixed shift
Work Days:
- Monday to Friday
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Executive(Help Desk)
Hyderabad, Andhra Pradesh
LeSecurise Private Limited
Posted today
Job Viewed
Job Description
**WE ARE HIRING FOR CUSTOMER SERVICE EXECUTIVE(HELP DESK)(RESIDENTIAL)**
**Designation**:Customer Service Executive(Help Desk)
**Experience**: 1+
**Location**: L.B Nagar, Hyderabad
**Start date**: Jan 2025
**Job Descreption**:
**1.Resident Interaction**:
Address and resolve resident enquiries, complaints, and service requests promptly and professionally ending call say Thank you/ Namskaram.
**2. Service Coordination**:
Coordinate with internal teams to ensure timely resolution of service requests.
Follow up with residents to ensure issues are resolved to their satisfaction (very important here)
**3.Communication**:
Maintain open and effective communication channels with residents and management.
Disseminate community updates, notices, and event information with good language and check spellings (Any wrong / improper communication posted Continued for 3rd time job will be removed without notice)
**4.Record Keeping**:
Maintain accurate records of resident interactions, service requests, and follow-up actions with voice recorded.
Update resident information and service logs in the community management system.
**5.Conflict Resolution**:
Mediate conflicts between residents or between residents and staff, seeking amicable solutions.
Escalate complex issues to the property manager / incharge Manager when necessary immediately.
**6.Event Coordination**:
Assist in organising community events and activities to foster a sense of community.
Promote participation and ensure events run smoothly.
**7.Community Standards**:
Educate residents on community rules and regulations with patience.
Monitor compliance with community standards and address violations appropriately.
**8.Administrative Support**:
Provide administrative support to the management team as needed.
Assist with lease renewals, move-ins, and move outs.
**Must follow**:
Friendly and approachable demeanor.
Patience and empathy in dealing with residents' concerns.
All time follow up on tickets until completion by service team.
**Job Types**: Full-time, Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 25/12/2024
Expected Start Date: 01/01/2025
**Designation**:Customer Service Executive(Help Desk)
**Experience**: 1+
**Location**: L.B Nagar, Hyderabad
**Start date**: Jan 2025
**Job Descreption**:
**1.Resident Interaction**:
Address and resolve resident enquiries, complaints, and service requests promptly and professionally ending call say Thank you/ Namskaram.
**2. Service Coordination**:
Coordinate with internal teams to ensure timely resolution of service requests.
Follow up with residents to ensure issues are resolved to their satisfaction (very important here)
**3.Communication**:
Maintain open and effective communication channels with residents and management.
Disseminate community updates, notices, and event information with good language and check spellings (Any wrong / improper communication posted Continued for 3rd time job will be removed without notice)
**4.Record Keeping**:
Maintain accurate records of resident interactions, service requests, and follow-up actions with voice recorded.
Update resident information and service logs in the community management system.
**5.Conflict Resolution**:
Mediate conflicts between residents or between residents and staff, seeking amicable solutions.
Escalate complex issues to the property manager / incharge Manager when necessary immediately.
**6.Event Coordination**:
Assist in organising community events and activities to foster a sense of community.
Promote participation and ensure events run smoothly.
**7.Community Standards**:
Educate residents on community rules and regulations with patience.
Monitor compliance with community standards and address violations appropriately.
**8.Administrative Support**:
Provide administrative support to the management team as needed.
Assist with lease renewals, move-ins, and move outs.
**Must follow**:
Friendly and approachable demeanor.
Patience and empathy in dealing with residents' concerns.
All time follow up on tickets until completion by service team.
**Job Types**: Full-time, Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 25/12/2024
Expected Start Date: 01/01/2025
This advertiser has chosen not to accept applicants from your region.
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