5,560 Aditya Birla Fashion And Retail jobs in India
Customer Service/sales Associate
Delhi, Delhi
FITMARG INDIA PVT LIMITED
Posted today
Job Viewed
Job Description
**Please WhatsApp your CV on **
**Job Overview**:
**Key Responsibilities**:
- **Customer Service**:
- Greet and welcome gym members and hotel guests with a friendly and professional attitude.
- Handle all inquiries regarding gym facilities, membership options, and services.
- Assist with member onboarding, including gym tours, explaining rules, and ensuring a seamless experience.
- Address member concerns, feedback, and complaints in a timely and professional manner.
- Maintain a clean and organized front desk and reception area.
- **Sales & Membership**:
- Promote and sell gym memberships, personal training packages, and small group training (SGPT) options.
- Develop a deep understanding of gym services, classes, and membership benefits to effectively communicate them to potential customers.
- Meet and exceed monthly sales targets by engaging with prospective members and hotel guests.
- Assist in creating and executing sales campaigns, promotions, and offers to attract new members.
- Track and report sales performance and member feedback to management.
- **Administration**:
- Manage member accounts, including sign-ups, renewals, and cancellations.
- Process payments for memberships, personal training packages, and other services.
- Keep accurate records of member attendance and sales transactions.
- **Collaboration**:
- Work closely with the gym trainers and management team to ensure smooth daily operations.
- Coordinate with hotel staff for gym-related guest services.
- Assist in organizing gym events, workshops, and fitness challenges.
**Skills & Qualifications**:
- Proven experience in customer service, sales, or a similar role (experience in the fitness industry is a plus).
- Strong interpersonal and communication skills.
- A passion for health, fitness, and well-being.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Sales-driven with a focus on meeting targets.
- Proficiency in Microsoft Office and customer management systems.
- High school diploma or equivalent (a degree in hospitality, fitness, or a related field is a plus).
**Working Hours**:
- Flexibility to work shifts, including weekends and public holidays, as required by the hotel gym.
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 21/10/2024
**Job Overview**:
**Key Responsibilities**:
- **Customer Service**:
- Greet and welcome gym members and hotel guests with a friendly and professional attitude.
- Handle all inquiries regarding gym facilities, membership options, and services.
- Assist with member onboarding, including gym tours, explaining rules, and ensuring a seamless experience.
- Address member concerns, feedback, and complaints in a timely and professional manner.
- Maintain a clean and organized front desk and reception area.
- **Sales & Membership**:
- Promote and sell gym memberships, personal training packages, and small group training (SGPT) options.
- Develop a deep understanding of gym services, classes, and membership benefits to effectively communicate them to potential customers.
- Meet and exceed monthly sales targets by engaging with prospective members and hotel guests.
- Assist in creating and executing sales campaigns, promotions, and offers to attract new members.
- Track and report sales performance and member feedback to management.
- **Administration**:
- Manage member accounts, including sign-ups, renewals, and cancellations.
- Process payments for memberships, personal training packages, and other services.
- Keep accurate records of member attendance and sales transactions.
- **Collaboration**:
- Work closely with the gym trainers and management team to ensure smooth daily operations.
- Coordinate with hotel staff for gym-related guest services.
- Assist in organizing gym events, workshops, and fitness challenges.
**Skills & Qualifications**:
- Proven experience in customer service, sales, or a similar role (experience in the fitness industry is a plus).
- Strong interpersonal and communication skills.
- A passion for health, fitness, and well-being.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Sales-driven with a focus on meeting targets.
- Proficiency in Microsoft Office and customer management systems.
- High school diploma or equivalent (a degree in hospitality, fitness, or a related field is a plus).
**Working Hours**:
- Flexibility to work shifts, including weekends and public holidays, as required by the hotel gym.
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 21/10/2024
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Executive - Customer Service
Hyderabad, Andhra Pradesh
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Executive - Customer Service
Hyderabad, Andhra Pradesh
Tata Communications
Posted today
Job Viewed
Job Description
Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
**Job Family Descriptor**
**Broad outline of the Role**
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
**Other knowledge/skills**
**Key Responsibilities**
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Operations, Customer Service, Engineering
**Broad outline of the Role**
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
**Other knowledge/skills**
**Key Responsibilities**
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Operations, Customer Service, Engineering
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
**Job Family Descriptor**
**Broad outline of the Role**
- The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
- Graduate with 0-4 years of experience
**Other knowledge/skills**
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
**Key Responsibilities**
- Taking ownership of customer issues reported, solving their problems through by providing resolution.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure SLA are achieved and work proactively to maintain the same.
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Customer Service, Operations, Engineering
**Broad outline of the Role**
- The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
- Graduate with 0-4 years of experience
**Other knowledge/skills**
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
**Key Responsibilities**
- Taking ownership of customer issues reported, solving their problems through by providing resolution.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure SLA are achieved and work proactively to maintain the same.
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Customer Service, Operations, Engineering
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Executive - Customer Service
Pune, Maharashtra
Tata Communications
Posted today
Job Viewed
Job Description
**Job Family Descriptor**
**Broad outline of the Role**
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
**Other knowledge/skills**
**Key Responsibilities**
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Customer Service, Operations, Engineering
**Broad outline of the Role**
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
**Other knowledge/skills**
**Key Responsibilities**
**Technical Competencies**
**Knowledge / Skills**
Communication Skills
**Job Segment**:Operations Manager, Engineer, Customer Service, Operations, Engineering
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
Navi Mumbai, Maharashtra
NIIT
Posted 8 days ago
Job Viewed
Job Description
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound/outbound customer interactions via voice calls.
- Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
- Maintain detailed and accurate call logs and follow standard operating procedures.
- Achieve performance targets related to quality, accuracy, and customer satisfaction.
- Demonstrate effective communication and listening skills to address customer needs efficiently.
- Adapt to flexible shifts and rotational schedules as per business requirements.
- Upsell or cross-sell products/services when required.
Eligibility Criteria:
- Graduates (freshers) with excellent communication skills are encouraged to apply.
- Preference given to candidates with prior BPO experience and complete joining documentation .
- Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
- Mandatory: PAN card is required during the hiring process
Contact:
For Quick response - Connect with me on WhatsApp -
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
This advertiser has chosen not to accept applicants from your region.
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