39 Administrative Support jobs in Gulbarga

• Any bachelor’s degree holder
• Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns.
• Adaptive to the project environment & execute the tasks independently.
• Quick learner with the ability to handle calls independently
• Willing to work 6days with flexible week-off with Shift timings covering 24/7.
• The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada.
• English: Excellent verbal and written communication skill
• Hindi: Excellent verbal communication skill
• Kannada: Excellent verbal communication skill
• Any other Indian regional language knowledge is a nice to have
• Good communication and analytical skills
• Basic Knowledge in MS Excel

Max CTC can be offered is up to Rs.35,000/month

We are seeking a proactive and customer-focused Customer Service Executive to handle our International customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.

Key Responsibilities:

• Handle inbound and outbound customer communication via email, and chat for international customers in English .
• Resolve customer queries related to products, services, orders, payments with accuracy and efficiency.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Update customer records and interactions in CRM systems accurately and timely.
• Coordinate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
• Monitor customer feedback and report recurring issues to management for process improvement.
• Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
• Ensure compliance with international communication protocols, data privacy regulations, and company policies.

Requirements:

• Bachelor's degree in any discipline.
• Excellent written and spoken English communication skills.
• Prior experience in customer service, preferably in an international BPO or shared service environment.
• Good computer skills, including MS Office and CRM software.
• Ability to handle stressful situations calmly and professionally.
• Strong problem-solving skills and attention to detail.

About Visa Roots

Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.

Role Summary:

We are seeking enthusiastic and customer-oriented professionals to join our customer service team as Customer Service Executive. In this role, you will serve as the first point of contact for our clients, providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Deliver accurate information regarding services, procedures, and requirements
• Handle and resolve customer complaints and issues with empathy and efficiency
• Escalate complex queries to the appropriate internal departments
• Maintain detailed and organized records of all customer interactions and transactions
• Assist clients in completing required forms and documentation
• Offer expert consultation and guidance to clients on visa application processes and travel management

Requirements:

• Minimum 2 years of experience in a customer service or client support role.
• Strong verbal and written communication skills.
• Excellent interpersonal and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of visa application procedures and travel management regulations is highly desirable.
• Proficiency in Microsoft Office Suite (Word, Excel)
• Capable of working both independently and collaboratively in a team environment.

What we offer to you:

• Positive work environment
• Competitive salary
• Private medical insurance
• Flexible Work schedules
• Flexible Holidays & Sick Leave
• Opportunities for professional development
• Company Sponsored events
• Team building activities
• Company Lunch & Free Snacks
• Career advancement options
• Staff Accommodation

We are Bright:

Bright is a consumer fintech that helps Americans get out of debt, with the power of data science and machine learning. It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.

Bright’s tools include credit score building, automated debt paydown plans, financial planning, budget planning tools, and refinance loans. It works with credit cards, student loans and car loans.

Bright has had 6x growth in the last year, with 300,000 users, and more than 100,000 ratings and reviews.

Bright is backed by three major venture capital funds (Sequoia, Falcon Edge and Hummingbird) and with top angel investors from the US, UK and India, Bright has raised +$40 million in funding to date.

Bright has recently raised $50M in debt funding from Encina Lender Finance, for its credit business growth. Encina Lender Finance provides lending solutions to consumer and commercial speciality finance companies across the U.S. and Canada.

Today we are among the top 8 US FinTech companies. We will become a top-100 US financial institution, with the unique strength of data science and predictive modelling to enhance financial products for a user’s life outcomes.

We will be the first at-scale Consumer Tech company, built in India for Global markets.

About Our Founders:

Bright was founded in 2019 by a founding team from McKinsey’s Banking Practice (Petko Plachkov and Avi Patchava ) and InMobi Data Scientist (Avi Patchava, Varun Modi , Avinash Ramakath , Jayashree Merwade ).

Job Description:

What You'll do?

• Maintaining a positive, empathetic and professional attitude toward customers always.
• Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.
• Communicating with customers through various channels. Where possible create templates to be more effective.
• Acknowledging and resolving customer complaints.
• Complete understanding of products inside and out with ability to train the juniors
• Keeping records of customer interactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What You'll Bring?

• 0 - 1.5 years of customer service experience in handling US clients
• Willing to work in Night Shift.
• Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.

What You’ll Get?

• A journey to create an AI-powered bank.
• An opportunity to work with A+ team in a fast-growing global startup.
• As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.
• Building new processes and structures from the ground up

Dabba (formerly Wifi Dabba) is a Bengaluru-based pioneer in low-cost, decentralized Wi-Fi networks—leveraging DePIN (Decentralized Physical Infrastructure Network) and Web3 technologies to deliver affordable, high-speed internet across India. Since its founding in 2016/17 and Y Combinator support, Dabba has rolled out thousands of hotspots nationwide using innovative models like managed deployment via Local Cable Operators (LCOs) and token-based incentives.

Role Overview

We’re seeking a dynamic individual to deliver top-tier customer support, handle select sales calls, and troubleshoot ISP and networking queries. This role operates on a 6-day-a-week schedule and demands adaptability, technical fluency, and strong interpersonal skills.

Key Responsibilities

-Customer Support & Technical Assistance

-Act as the frontline support for customer inquiries via calls, chats, or email.

-Diagnose and resolve networking issues related to Dabba devices, backhauls, or connectivity faults.

-Guide customers on device activation steps, including the Dabba Lite onboarding process and interaction with LCOs for deployment.

-Respond to incoming sales inquiries with relevant information about hotspots (Dabba Lite, etc.), including pricing and rewards system.

-Clearly communicate sales process: device purchases, onboarding, LCO deployment, and activation fees 

dabba.com.

-Collaborate with internal sales or partnerships teams as needed to escalate leads and follow-up.

-Cross-functional Collaboration & Reporting

-Coordinate with technical, product, and operations teams to track customer issues and feedback.

-Maintain accurate records using CRM tools—documenting recurring concerns, resolution steps, and potential areas for improvement.

-Work 6 days per week, providing dependable and flexible support during business hours and occasional peak periods.

Required Qualifications & Skills

-Experience in ISP or networking-related customer support—understanding routers, network protocols, hotspots, or similar infrastructure.

-Strong communication skills.

-Adaptable, with a positive, can-do attitude to thrive in a startup/Web3 environment.

-Flexible availability for a 6-day work week.