14,245 After Sales Support jobs in India

We are looking for a Sales Professional who will be responsible for proactive technical support to the front end sales to expand business in energy distribution market.

What will you manage?

• Lead a function to penetrate & expand business in energy distribution market

• Responsible for pre-sales and sales activities like preparation of techno-commercial

offers and secure the orders by providing best and optimized solution to meet customer

requirements.

• Ensuring necessary risk assessment, LOA approvals & internal alignments for accurate offers.

• Plan and forecast of Sales numbers like OI & SM via CRM tools

• Responsible for visit or interaction with various Government or Private Utilities,

Discoms, EPCs and Channel partner on regular basis to discuss technical requirement

and offerings

• Promote Siemens Solution, Product and Services

• Co-ordinate with SCM to do negotiation with internal or external suppliers / vendors

• Map the potential and coordinate with PLM/R&D departments for portfolio alignment to

improve our footprint in distribution market

• The ability to demonstrate strong customer engagement and relationship development

skills

• Technical coordination on pre-sale phases for spec-in activities, product demonstration

and approvals etc.

• Co-ordinate with execution team for smooth execution of project.

• Knowledge of competitors product portfolio and technical solution

• Preparation for management reviews & presentations on need basis.

Who are we looking for-

A candidate with the following features:

• Degree in Electrical or Electronic Engineering.

• 5-15 years experience in sales or tendering for distribution and transmission system.

Knowledge of control, protection and automation of electrical equipments will be

preferable

• Fluent in English (both written/spoken).

• Good knowledge of Numerical relays, RTU, SAS, Gateways, OWS, EWS, Ethernet Switches, media Convertors and communication protocols like MODBUS, IEC 61850, IEC 101/104, OPC protocol, Cyber Security features etc.

• Good knowledge of interpretation and application of the electrotechnical languages,

symbology, and IEC standards.

• Excellent Networking, Communication and Presentation skills.

• Available to travel for national and international business trip.

• Self-motivated, quick and assertive.

• Calm, collected and collaborative work well under pressure and comfortable with

change and complexity in dynamic environments.

SKILLS and PERSONAL QUALITIES

• Interpersonal and Communication Skills.

• Strong customer focus on both internal and external customers.

• Should be a team player.

• Able to work with minimal supervision.

• Able to work in a multinational environment.

• Must have learning approach to stay ahead in the technological developments.

We are hiring a Technical Sales Support Executive

Qualification Required: - Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a preferred)

Skill Set Required: - Great Verbal & Written Communication English to speak , write

Experience : 0-3 Years(Freshers can also apply) (With solid communication skills)

Salary : 2.28 LPA to 3 LPA Fix (depends on interview)

Time: am to 6.15 pm am to 8.00 pm and alternate Saturday will be off

perks : 2 lakh Insurance + other monthly and Quarterly rewards as per performance but minimal target (call / mail /chat)

Job Responsibilities

* Provide Pre-sales technical assistance, services and products education.

* Work on sales support services and provide technical and commercial back up as required.

* Support marketing activities by attending trade shows, conferences and other marketing events.

* Generate and process new sales leads, inquiries and purchase orders as necessary.

* Answer Emails, Phone calls and chats from customers and deal with queries as they arise.

* Follow up with customers to make sure that they are satisfied with a particular product or service.

* Experts attention to detail, as customers may have the same problems; reports the problems as necessary.

* Deal with any customer complaints and resolves the issue as necessary

* Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery

* Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management

* Solicit cross-selling and up-selling opportunities within the customer care experience.

* Take the extra mile to engage the customer

* Good communication skills in English to speak and write

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹300,000.00 per year

Benefits:

• Life insurance

Career Area
Sales

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Technical Sales Support Engineer – Roles & Responsibilities
Members of the Retail Electric Power Application Engineering team provide front line technical support to our dealers and sales teams with a focus on packaged generator set products, customer/site specific options and Custom enclosure solution.

The role would be of interest for those with broad technical knowledge and a desire to be more closely involved with the end customer and their projects. The team helps deliver sales results, engages with our dealers and end customers to better understand their needs.

Job Duties/Responsibilities May Include But Are Not Limited To

• Management of and response to dealer technical inquiries on Electric Power products, ranging from basic to extremely complex. This will include development of Design to Order (DTO) quotations for custom options not offered in the standard price lists.
• Consultation with both the dealer & sales organizations on product offerings and how to best apply them. This will include project specific technical guidance along with being the interface with core engineering teams while investigating potential solutions.
• Feedback to engineering and product definition teams in order to drive and improve future product development allowing Caterpillar to better meet our customer needs.
• Act as a liaison to a specific sales region to better understand the needs of that market working to lead the A&I team in a more focused support of that region.
• Identification & delivery of product application training along with creating independent materials and white papers to assist with frequently requested topics.
• Understand of Tender specifications and communicating them with engineering teams and helping to produce submittal documents for our Genset enclosures.
• This position will act as a consultant to various departments within Caterpillar regarding the direction and strategies that key industry leaders will be adopting in the future
• Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations
• Manages the compliance of their own assignments and keeps up to date with new industry trends, changing technology and regulations affecting the competitive environment.
• Have knowledge of electrical and mechanical Interfaces between Genset and Customer equipment at site
• Possess good verbal and written Communication skills including seeking approval/seeking consensus.
• This position will also make regular visits to job locations, foreign and domestic, to provide advice and counsel to potential customers
• Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Must have ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. Good human relations skills are required to develop a collaborative/cooperative work relationship with others inside and outside the business unit.

Required Qualifications

• Degree in Electrical Engineering or Mechanical Engineering
• Minimum 5 years' experience with product and/or industry expertise with generator sets
• Willingness to travel up to 25% of the time throughout the year
• Excellent analytical and computer skills

Desired Qualifications

• Familiarity with various Caterpillar systems (TMI, EOMP, CSQ, EDDC and other technical, drawing and operations system)
• Previous field technical or sales experience working with Customers/Dealers/Distributors. Preferably as Cat Reps / Territory Managers / Product Support Rep.
• Significant account management experience and/or commercial experience within the company and/or was a fully contributing member on significant projects and/or teams.
• Multidisciplinary skills (Business Development, Sales & Marketing, Technical Sales)

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

This Job Description is intended as a general guide to the job duties for this position. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.

Additional Information:
This job required 5days working from office.

Posting Dates
September 22, September 30, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

1. Handling the company's online lead portals like IndiaMart, TradIndia, etc.

2. Handling the company's social media accounts, like LinkedIn, Facebook, etc.

3. Managing all leads or prospects through sales CRM, Excel, etc.

4. Creating reports weekly for all leads.

Company Description

SAMS ADVANCED CLIMATIC TECHNOLOGIES PVT. LTD. (SAMSACT) is a leading organization in environmental testing since 1999. We provide sales and service support to manufacturers in the semiconductor, electronic, automobile, and solar panel industries across India. With offices in Hyderabad, Delhi, Pune, Chennai, Ahmedabad, and Bangalore, we serve more than 300 customers with superior quality products and services.

Role Description

This is a full-time, on-site role. The Technical Sales Support Engineer will be responsible for providing technical sales support, handling customer inquiries, conducting product demonstrations, and assisting the sales team with technical presentations. Additional tasks include diagnosing and troubleshooting technical issues, working closely with engineering teams to ensure customer satisfaction, and supporting post-sale activities.

Qualifications

• Technical Sales, Technical Sales Support, and Technical Support skills B2B
• Strong Analytical Skills
• Experience in Sales Operations
• Excellent verbal and written communication skills
• Ability to work independently and in a team environment
• Bachelor's degree in Engineering, Technology, or related field
• Prior experience in environmental testing or related industries is a plus

Company Description

Blue Cold, with over 15 years of experience and 6 manufacturing plants, is a leading manufacturer of world-class refrigeration systems for cold rooms, cold storage, freezer rooms, and blast freezers. Based in Bangalore, Blue Cold boasts completely integrated manufacturing facilities that meet diverse food processing and preservation needs. The company's commitment to quality and innovation ensures customer satisfaction and continuous improvement in refrigeration solutions.

Role Description

This is a full-time, office based role located in Bengaluru for a Technical Sales Support Engineer. The role involves providing technical support for sales teams, assisting in the design and configuration of refrigeration systems, and developing technical solutions tailored to customer requirements. The engineer will also be responsible for analyzing customer needs, troubleshooting technical issues, and ensuring smooth sales operations.

Qualifications

• Technical Sales and Technical Sales Support skills of mechanical engineered products
• Proficiency in Technical Knowledge
• Strong Analytical Skills
• Experience with Sales Operations
• Excellent problem-solving and communication skills
• Ability to work collaboratively with cross-functional teams
• Bachelor's degree in Engineering or a related technical field
• Experience in the refrigeration or HVAC industry is a plus

Position
:

Technical Sales Support Engineer – Smart Buildings Solutions

Location: Gurgram

Reporting to:

Team Lead - Sales

Purpose:

Support the business with technical sales activities across our comprehensive Smart Building Products portfolio including Niagara Framework, SkySpark, Smart Sensors and metering, and Cybersecurity;

Requirements:

• Tertiary qualifications in electrical, mechanical, controls & instrumentation related to HVAC controls.

• Strong communication skills.

• Initiative and willingness to learn.

• Computer skills – Microsoft suite, Word, Excel, Powerpoint, Outlook

• Previous Experience in Customer Service, Sales/Pre-Sales in Smart Buildings Solutions / Building Automation / HVAC Optimisation Solutions (2-3 years experience required)

• A technical background that allows a good independence in the qualification phase of the opportunity is preferable but not compulsory.

• Can do attitude and ability to work independently and to take initiative as well as ability to work in a team is highly desirable.

• High availability, flexibility and the ability to perform under pressure

• Ability to manage quote/enquiry response to customers independently

• Proactivity and ability to grasp needs in different areas, establishing relationships with decision making management of customers.

• Autonomous management of the sales process in its phases right from initial enquiry to project completion

• Good knowledge of English, both in writing and verbal

• Availability to travel is required

• Desirable: Niagara N4 certification

Responsibilities:

1. Generate quotations and proposals, handle inbound sales enquiries, assist customers with product application support and manage enquiries through to completion;

2. Work closely with internal products and development team to ensure relevant solutions are provided to customers.

3. Work with Sales and Orders Coordinator on product delivery and warranty procedures.

4. Maintain and update pricelists with input into inventory management.

5. Pursuit of growth for Conserve It in Asia Pacific with more focus on Australia, New Zealand, and South East Asia.

6. Supporting sales through understanding of the target customer's business, drivers, and organisation, and an understanding of the value that Conserve It brings to them.

7. Maintaining customer satisfaction.

8. Contribution to Conserve It's strategy and its implementation via market research.

9. Provide feedback to product development teams on new customer requirements as they are found.

10. Assist with marketing and promotional activities.

11. Assist with customer product training.

12. Communicate product information to customers

13. Overflow Technical Support and Project Management when required.

14. Other duties as required.

15. Update sales tracker and logging of all tasks