5,908 After Sales Support jobs in India

Job Title: Technical Sales Support Executive

Location: Hyderabad

Job Type: Consultant(Contract to Hire)

Experience Required: 4+ years of experience

Education: MBA (Marketing/Strategy/Technology Management preferred) + B.Tech/B.E. in Computer Science or related field

About the Role:

We are looking for a dynamic, tech-savvy MBA graduate to join our pre-sales and customer-facing product team. This role is ideal for someone with a strong technical foundation and excellent communication skills who enjoys engaging with customers, understanding their needs, and showcasing how our solutions can solve real-world challenges.

Key Responsibilities:

• Collaborate with the sales and product teams to understand customer requirements and deliver tailored product demonstrations.
• Conduct engaging and persuasive demos for prospective clients, both online and in person.
• Support the pre-sales lifecycle including technical qualification, solutioning, and proof of concept setup.
• Translate complex technical features into easy-to-understand business value.
• Participate in RFP responses, solution documents, and technical proposals.
• Collect feedback during customer interactions and relay insights to the product and engineering teams.
• Maintain up-to-date knowledge of product capabilities, roadmap, and competitor landscape.

Required Skills:

• Strong technical understanding.
• Excellent verbal and written communication skills.
• Confident presenter with strong interpersonal skills.
• Analytical thinking with a customer-first mindset.
• Quick learner with curiosity about SaaS, Cloud, AI, or emerging technologies.
• Proficient in MS PowerPoint, Excel, and demo environments.
• Ability to work collaboratively in a fast-paced, cross-functional environment.

Preferred Qualifications:

• Internship or prior experience in pre-sales, customer success, product management, or business consulting.
• Exposure to tools like Salesforce, HubSpot, or demo automation platforms.
• Understanding of cloud platforms (AWS, Azure, GCP) or modern web applications is a plus.

Responsibilities / Tasks

Your Profile / Qualifications

Job Title: Technical Sales Support Executive

Location: Hyderabad

Job Type: Consultant(Contract to Hire)

Experience Required: 4+ years of experience

Education: MBA (Marketing/Strategy/Technology Management preferred) + B.Tech/B.E. in Computer Science or related field

About the Role:

We are looking for a dynamic, tech-savvy MBA graduate to join our pre-sales and customer-facing product team. This role is ideal for someone with a strong technical foundation and excellent communication skills who enjoys engaging with customers, understanding their needs, and showcasing how our solutions can solve real-world challenges.

Key Responsibilities:

• Collaborate with the sales and product teams to understand customer requirements and deliver tailored product demonstrations.
• Conduct engaging and persuasive demos for prospective clients, both online and in person.
• Support the pre-sales lifecycle including technical qualification, solutioning, and proof of concept setup.
• Translate complex technical features into easy-to-understand business value.
• Participate in RFP responses, solution documents, and technical proposals.
• Collect feedback during customer interactions and relay insights to the product and engineering teams.
• Maintain up-to-date knowledge of product capabilities, roadmap, and competitor landscape.

Required Skills:

• Strong technical understanding.
• Excellent verbal and written communication skills.
• Confident presenter with strong interpersonal skills.
• Analytical thinking with a customer-first mindset.
• Quick learner with curiosity about SaaS, Cloud, AI, or emerging technologies.
• Proficient in MS PowerPoint, Excel, and demo environments.
• Ability to work collaboratively in a fast-paced, cross-functional environment.

Preferred Qualifications:

• Internship or prior experience in pre-sales, customer success, product management, or business consulting.
• Exposure to tools like Salesforce, HubSpot, or demo automation platforms.
• Understanding of cloud platforms (AWS, Azure, GCP) or modern web applications is a plus.

Considering candidates with atleast 1+ yr of exp into Lead Generation,

This is for our Banking and finance sector and consdiering candidates that have prior exp into lead generation.

Working Conditions:

Full-time position, with occasional evening or weekend work depending on client availability.

Travel may be required for client meetings and business development.

Key Responsibilities:

1. Sales & Business Development:

Actively promote housing loan products to potential customers through various channels (direct sales, referrals, online marketing, etc.).

Generate and manage leads, identify sales opportunities, and develop relationships with new and existing clients.

Achieve monthly and annual sales targets for housing loans.

Conduct presentations and meetings with clients to understand their needs and offer appropriate loan products.

2. Customer Consultation:

Advise potential borrowers on the types of housing loans available, interest rates, eligibility criteria, and repayment options.

Perform a thorough analysis of customers financial backgrounds to assess their loan eligibility.

Provide customized loan solutions tailored to customer needs.

3. Documentation and Process Handling:

Assist clients in completing necessary paperwork for loan applications.

Ensure all documentation is in compliance with legal and regulatory requirements.

Coordinate with internal teams (credit, legal, operations) to ensure a smooth loan approval and disbursement process.

4. Relationship Management:

Build and maintain strong relationships with customers throughout the loan lifecycle.

Follow up with clients during the loan application and approval process.

Address customer queries and concerns promptly, offering solutions as needed.

5. Market Research & Reporting:

Keep up to date with market trends, competitors, and industry changes that may affect loan products and services.

Prepare and submit regular sales reports, detailing performance, prospects, and outcomes.

6. Compliance and Risk Management:

Ensure adherence to company policies, local regulations, and industry standards in all loan processes.

Maintain confidentiality and handle sensitive customer data with the highest level of professionalism and security.

Experience : 1-3 years in sales, preferably in the financial or banking sector; housing loan experience is a plus.

Skills:

Strong communication and negotiation skills.

Ability to work independently and as part of a team.

Good understanding of loan products, financial regulations, and customer service principles.

Proficiency in CRM software, MS Office, and other sales tools.

Personal Attributes:

Self-motivated with a results-driven approach.

Strong analytical and problem-solving skills.

Detail-oriented with a customer-first attitude.

Ability to handle pressure and meet targets

Job Description

It’s an exciting time to be part of IFF, we are looking for an energized Sales Support to become part of our team in our Mumbai, India Pharma Solutions office. This is a great opportunity for a candidate interested to work with the sales team co-ordinating with customer for order management.

Job Requirements

As a Sales Support you will:

Skills Required

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.