5,104 Technical Support jobs in India

Customer service

Ring/ping

HSC + 3years Diploma OR Graduate Fresher

Process- US customer service

Home Pickup & Drop Facility

5 days working- rotational off

Flat Salary- 22,000/-

Good communication Is mandatory

Key Skills & Competencies

• Strong knowledge of UPVC window and door systems, fabrication, and installation.
• Excellent problem-solving and troubleshooting skills.
• Good communication skills (verbal & written) to handle clients and internal teams.
• Ability to interpret technical drawings, measurements, and specifications.
• Proficiency in MS Office, AutoCAD (preferred), or other design tools.
• Customer-oriented with a professional and positive attitude.

Qualifications & Experience

• Diploma / Degree in Mechanical, Civil, or related engineering field.
• 2–5 years of experience in UPVC / Aluminium windows and doors industry (preferred).
• Experience in site supervision, fabrication, or installation support will be an added advantage.

Job Types: Full-time, Permanent

Pay: ₹28, ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Greeting from iOPEX technologies

Interested candidates can Share me your Updated CV to

Please find the job description -

Desired Candidate Profile We are looking for candidates experienced in providing Chat and email support for international customers in a technical process. This individual will provide customers from international regions with the highest level of support including technical troubleshooting, account maintenance, provide customer education and triage issues to Level-2 and Customer Care team. The ideal candidate must be able to understand basic troubleshooting methodologies for a consumer technology product with focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues.

Roles and Responsibilities:
• Handle customer issues via call for a technology product
• Troubleshoot technical issues about products in Wi-Fi surveillance cameras
• Provide active updates to customer until the issue has been resolved
• Triage issues to Level-2 and Customer Care team located in other global locations
• Accurately document cases in line with process requirements.

Perks & Benefits: - Attractive salary & incentives. - Cab facility - PF & ESI / Health Insurance - IJP & career progression plans Experience Min. 1 year of experience in any international non voice process Shift - US Shift (Night rotational) Location - Chennai Process - Technical Support - Non Voice Designation - Technical Support Engineer

Arlo Website : 

Regards,

Gunasekaran N

Senior HR

Troubleshooting, approving, and executing warranty claims.Providing pre-sales information about products.Assisting with the activation of new sites as needed.Documenting all activity in a central CRM/Help Desk software platform. permanent night shift

Need min 1 yr exp in technical support (voice+chat)

Salary upto 4-5LPA

only Grads

5 days working

rotational shift & off

kiranpreet kaur



Email-

Extensive knowledge of PLC programming languages such as Structure Text

Prior knowledge & experience of CODESYS would be preferred.

IT experience such as FTP, SNMP, SQL, Python, C++, Cloud like AWS is Preferred

Required Candidate profile

Using automation software, C++, Python, Java etc to write PLC programs.

IT experience such as FTP, SNMP, SQL, Python, C++, Cloud like AWS is Preferred.

Working experience in Linux environment must.

Designation- Technical Support

Location- Pune

Shift- 24*7

Experience: 2+ Year

Education: Preferably BE in IT/Computers, B.Sc IT

Key Responsibilities:

Candidate will be responsible for implementing, configuring, and supporting ManageEngine's suite of IT management solutions.

Candidate will work closely with customers to understand their requirements, provide technical guidance, troubleshoot issues, and ensure optimal use of ManageEngine products.

Job description-

• Providing technical support to customer via remote, telephone or email

• Escalate unresolved issues

• Support includes interacting with customers, understanding their problems and handling customer queries

• Preparing documentations

• Coordination with OEM and Customer

• Design and maintain operational processes

• Provide demo to the customer

• Troubleshooting and problem-solving skills

• Provide training and support to IT teams and end-users on ManageEngine tools and best practices

• Familiarity with network monitoring and diagnostic tools

• Experience handling customer escalations and issue resolution

Desired Skills

Proven hands-on experience of 2+Yrs in IT.

Understanding of IT Infrastructure and Networking

Hands on experience of Windows Active Directory, DNS & DHCP

Strong understanding of TCP/IP, VLANs, DNS, DHCP, subnetting, and routing protocols

Knowledge of wireless networking technologies and configurations

Strong knowledge of ITSM Ticketing tool, Network Monitoring tool and Patch Management Solution

Hands-on experience with one or more ManageEngine products (ServiceDesk Plus, OpManager, ADManager Plus, etc.)

Good to have Hands-on experience with switches, routers, and firewalls.

Ability to work with cross-functional teams

Excellent communication skills

Location: Noida Candor TechSpace, Sector 135

Employment Type: Full-Time (WFO)

Salary Range: 3.2 LPA 4.5 LPA

Additional Benefits:

Both-side cab facility

Transport allowance up to 6,000 per month

Key Responsibilities:

Handle inbound technical support queries from international customers via voice process

Troubleshoot and resolve networking and connectivity issues

Deliver exceptional customer service while ensuring issue resolution within defined SLAs

Maintain accurate records of interactions and follow-up as necessary

Who Can Apply:

Graduate Freshers with a background in networking or troubleshooting are encouraged to apply

Undergraduates with at least 1 Year of experience in international voice-based technical support are also welcome

Strong interpersonal and communication skills are essential

Candidates must possess excellent spoken English

Willingness to work in rotational shifts

Immediate joiners preferred

How to Apply:

Email your resume to:

WhatsApp

JOB OPPORTUNITY FOR GRADUATE FRESHER & EXPERIENCE FOR BELOW SKILL WITH IMMEDUATE JOINING & BEST SALARY

Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:-

Microsoft Windows Operating Systems (9X, NT,2000, XP)

Microsoft Office

Network Connectivity

Print Services

E-Mail and Internet mail

Familiar with Lotus Notes and MS Outlook email clients.

1. Excellent communication skills, with neutral accent.
2. Excellent written communication skills with email etiquettes.
3. Good problem solving and analytical skills
4. Excellent customer service skills
5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and
   
   managing back to back calls when
6. Flexible to work 24 X 7.
   
   Educational Qualification: Any Graduation (Any B. E/ Any B. Tech will be an added advantage)
   
   Shifts Timings: Rotational
   
   Salary- 3.0L/ A to 10L/ A ( based on performance in interview).

Freshers also can apply.

Qualification

Experience: (0-1) year in Technical support/ International Voice Process

Salary: 10 LAKHS

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