13,949 Technical Support jobs in India

**Salary - upto 35k

1+ yr of experience
Role Description**

This is a full-time on-site role for a Customer Technical Support specialist located in Mumbai. The role involves providing technical support to customers, troubleshooting issues, and ensuring high levels of customer satisfaction. Daily tasks include responding to customer inquiries, resolving technical problems, and providing guidance to users regarding product usage.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Experience with support software and platforms is a plus
• Bachelor's degree in Information Technology, Computer Science, or a related field

Changing configuration settings on the equipment

Reviewing log data in a cloud system to diagnose issues

Basic component level testing includes electrical and control

systems

Troubleshoot IoT features

Assist store level people via phone, email, SMS

• About the Role:

We are hiring Customer Technical Support Executives who will act as the technical bridge between our products and our clients. This is an ideal opportunity for freshers with an interest in IT, support, and software systems.

• Key Responsibilities:

Assist with customer onboarding, product setup, and walkthroughs.

Resolve technical queries via phone, email, or chat.

Troubleshoot common software issues.

Collaborate with developers and testers to track and fix product issues.

Create documentation such as help guides and FAQs.

Train clients on using key features of the software.

• Eligibility Criteria:

Degree or diploma in IT, Computer Science, Electronics, or related field.

Good understanding of software and basic troubleshooting.

Strong communication skills (Marathi, English, Hindi).

Freshers are welcome.

Willingness to learn tools like CRM, ticketing systems, and remote support.

• Perks & Benefits:

Salary/stipend as per company norms.

Minimum 6 months contract is required.

Travel allowance (if applicable for on-site visits).

Certification and letter of experience.

Job Types: Full-time, Permanent, Fresher, Internship

Contract length: 6 months

Job Types: Full-time, Fresher

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

Experience: 2 Month - 1 Years

Budget : 25k

Notice Period: Immediate joiner

Job Mode: Rotational Shift

Job Duties:

1. Handling Calls: Managing a high volume of inbound and outbound calls via IVR (Interactive Voice Response) in a timely and professional manner.

2. Communication: Communicating with customers through various channels, including email, Calls and WhatsApp.

3. Customer Service: Identifying customer needs, addressing complaints, and offering suitable solutions.

4. Escalating Issues: Escalating unresolved issues to appropriate management or departments for further action.

5. Follow-up: Conducting follow-up with customers to ensure issues are resolved to their satisfaction.

6. Customer Records: Maintaining accurate customer information in the company's Customer Relationship Management (CRM) system.

7. Reporting: Completing call logs and generating relevant reports for management

BPO for technical support Customer support Voice process

Excellent communication req

Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore

Freshers and Experienced both can apply

US Shift Cab provided

2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs

Immediate joining required

Please call santoshi for further info

Regards

santoshi

We are looking for enthusiastic and customer-focused professionals with strong spoken English skills to join our Customer Support Team. As a Customer Support Executive, you will assist customers, resolve queries, and deliver an excellent customer experience across calls, emails, and chats.

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally (calls, emails, chats).
• Provide accurate and timely information regarding products, services, and company policies.
• Resolve customer queries, complaints, and requests effectively.
• Maintain a positive, empathetic, and professional attitude in all interactions.
• Document customer interactions and update internal databases.
• Escalate complex issues to senior team members when required.
• Collaborate with the team to meet customer satisfaction and performance targets.

Skills & Qualifications:

• Graduate (any stream) with minimum 1 year of experience in customer support / call center / BPO.
• Strong spoken English and good communication skills.
• Excellent listening and problem-solving abilities.
• Basic computer proficiency (MS Office, email handling, CRM tools).
• Ability to work under pressure with a customer-first approach.
• Willingness to work in night shifts (US process).

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

SpareIt is India's largest automotive aftermarket multi-sided platform. Our platform digitizes the offline neighborhood mom and pop garages by empowering them with easy access to sourcing, last-mile logistics, business management solutions and digital credit.

It connects these garages with distributors and manufacturers who sell more than 30 lakh spares ranging across categories in the automotive aftermarket. SpareIt is making B2B commerce convenient and efficient for the entire aftermarket ecosystem.

Role Description

This is a full-time hybrid role for a Technical Support Help Desk position for Petromin. The role entails providing technical support, troubleshooting, and ensuring customer satisfaction.

Responsibilities:

• Provide first-level technical support for IT-related issues via phone, email.
• Diagnose and troubleshoot hardware, software, user administrative and network problems.
• Escalate complex issues to higher-level support or specialized teams.
• Respond to service requests in a timely and professional manner.
• Maintain clear communication with users throughout the resolution process.
• Record and document all support requests and resolutions in the service desk ticketing system.
• Maintain an updated knowledge base with troubleshooting guides and FAQs.
• Assist with routine maintenance and updates of IT systems.
• Support the deployment of new hardware and software.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred.

Skills:

• Strong knowledge of Windows operating systems.
• Proficiency with Microsoft Office Suite and common business applications.
• Familiarity with network troubleshooting and basic network configuration.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-focused with a commitment to delivering high-quality support.

Additional Requirements:

• Flexibility to work weekends, holidays, and 24/7 shifts.
• Currently based in Chennai, with an openness to relocate to Bangalore.

Package:

• Competitive salary in the range of LPA.

Interested candidates should submit their resume and cover letter to with the subject line "Service Desk Technical Support Application."

Dear Applicants ,

Hiring a potential resource in fast fast paced environment Its Time to grab

Experience : 2- 5 Years

Proven experience in customer success, Customer Support, technical support

Notice : Immediate Joiner

Location : Coimbatore

Shift : Night Shift

Shift : FIxed/ Rotational shift

Email :

Note: Request you to review the eligibility criteria carefully and proceed to apply only if your profile matches.

Role & responsibilities:

About the Role:

The Customer Support Specialist is responsible for providing an outstanding customer experience to Law Enforcement Agencies and Small / Medium Businesses supporting the Law Enforcement community. This individual must adapt to change resulting from a fast-growing and successful company. It is important to be honest, hard-working, self-starting, and solution-oriented.

Responsibilities:

Trusted technical advisor to internal and external customers

Resolves technical and business issues, supporting the community and facilitating response by resolving cases without unnecessary escalation

Efficiently resolves a wide range of issues on a daily basis

Achieves high CSAT scores

Understand when to escalate

Excellent problem-solving and technical skills

Experienced troubleshooter of technical and software issues

Understands and appreciates the customers business needs for IT Services

Must be able to pull reports and process data to solution responses

Monitor user verifications & re-verifications

Use best practices to optimize/consolidate tool usage

Communicates effectively

Documents processes, procedures, and self-help documentation

Efficient, appropriate and timely in communications; both internally and with Customers

Communicate customer feedback

Tools and Languages: Salesforce Service Cloud, Jira, Excel, Visio

Desired Qualifications:

2+ years of experience in technical/software support

Strong written and oral communication skills

Ability to work independently efficiently and effectively to resolve customer concerns or issues

Ability to manage multiple time-sensitive issues

Experience with customer relationship management tools (e.g., Salesforce)

Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs)

Required Qualifications:

2+ years relevant or related customer service software operations experience

Service working extensively with customers in fast paced environments

Excellent problem solving and technical skills

Regards,

Haja Mydheen.N

Client - HP

Payroll - Joules to Watts

Technical support - Customer support

Experience - 1+

Package - Upto 5 lpa

Rotational shift 5 days

Training 45 days After Training (Hybrid)

Excellent communication

Virtual interview

Contact

CHANDANA

Preferred candidate profile

Excellent Communication