5,104 Technical Support jobs in India
Technical Support
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Job Description
We are seeking a Technical Support professional to join our team. The ideal candidate will be responsible for
providing excellent customer service and technical support to our clients.
Responsibilities
- Virtual and Pan-India on-site Support as per requirement.
- Act as the primary point of contact for clients and provide technical support via phone, email, and chat
- Resolve customer issues and inquiries in a timely and efficient manner
- Communicate with the development team to escalate any technical issues that require attention
- Provide training and guidance to clients on how to use our parking automation products and services
- Assist clients with system integrations and customizations as per their requirements
- Analyze client data to identify any areas of improvement and suggest solutions to optimize their experience
- Providing required reports to clients
- Collaborate with internal team for other functions
Requirements
- BSC in Computer Science or a related field
- Strong understanding of Fullstack technologies including Python, and frameworks such as Django
- Knowledge of deployment on cloud servers like AWS, Digital Ocean etc.
- Experience in a client-facing role, preferably in a technical support or customer service capacity
- Ability to communicate technical information to non-technical clients in a clear and concise manner
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Willingness to work in a rotational shift environment, including weekends and holidays if required
Process
- HR Interview
- Technical Interview
- Assignment Round
- Operations Round
Skills: technical support,linux,bsc graduate,communication,customer service,multitasking,analytic problem solving,phone support,django framework,chat support,aws,computer science,chat,python
Technical Support
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Customer service
Ring/ping
HSC + 3years Diploma OR Graduate Fresher
Process- US customer service
Home Pickup & Drop Facility
5 days working- rotational off
Flat Salary- 22,000/-
Good communication Is mandatory
Technical Support
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Key Skills & Competencies
- Strong knowledge of UPVC window and door systems, fabrication, and installation.
- Excellent problem-solving and troubleshooting skills.
- Good communication skills (verbal & written) to handle clients and internal teams.
- Ability to interpret technical drawings, measurements, and specifications.
- Proficiency in MS Office, AutoCAD (preferred), or other design tools.
- Customer-oriented with a professional and positive attitude.
Qualifications & Experience
- Diploma / Degree in Mechanical, Civil, or related engineering field.
- 2–5 years of experience in UPVC / Aluminium windows and doors industry (preferred).
- Experience in site supervision, fabrication, or installation support will be an added advantage.
Job Types: Full-time, Permanent
Pay: ₹28, ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Technical Support
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Greeting from iOPEX technologies
Interested candidates can Share me your Updated CV to
Please find the job description -
Desired Candidate Profile We are looking for candidates experienced in providing Chat and email support for international customers in a technical process. This individual will provide customers from international regions with the highest level of support including technical troubleshooting, account maintenance, provide customer education and triage issues to Level-2 and Customer Care team. The ideal candidate must be able to understand basic troubleshooting methodologies for a consumer technology product with focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues.
Roles and Responsibilities:
• Handle customer issues via call for a technology product
• Troubleshoot technical issues about products in Wi-Fi surveillance cameras
• Provide active updates to customer until the issue has been resolved
• Triage issues to Level-2 and Customer Care team located in other global locations
• Accurately document cases in line with process requirements.
Perks & Benefits: - Attractive salary & incentives. - Cab facility - PF & ESI / Health Insurance - IJP & career progression plans Experience Min. 1 year of experience in any international non voice process Shift - US Shift (Night rotational) Location - Chennai Process - Technical Support - Non Voice Designation - Technical Support Engineer
Arlo Website :
Regards,
Gunasekaran N
Senior HR
Technical support
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Troubleshooting, approving, and executing warranty claims.Providing pre-sales information about products.Assisting with the activation of new sites as needed.Documenting all activity in a central CRM/Help Desk software platform. permanent night shift
Technical Support
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Need min 1 yr exp in technical support (voice+chat)
Salary upto 4-5LPA
only Grads
5 days working
rotational shift & off
kiranpreet kaur
Email-
Technical Support
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Extensive knowledge of PLC programming languages such as Structure Text
Prior knowledge & experience of CODESYS would be preferred.
IT experience such as FTP, SNMP, SQL, Python, C++, Cloud like AWS is Preferred
Required Candidate profile
Using automation software, C++, Python, Java etc to write PLC programs.
IT experience such as FTP, SNMP, SQL, Python, C++, Cloud like AWS is Preferred.
Working experience in Linux environment must.
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Technical Support
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Designation- Technical Support
Location- Pune
Shift- 24*7
Experience: 2+ Year
Education: Preferably BE in IT/Computers, B.Sc IT
Key Responsibilities:
Candidate will be responsible for implementing, configuring, and supporting ManageEngine's suite of IT management solutions.
Candidate will work closely with customers to understand their requirements, provide technical guidance, troubleshoot issues, and ensure optimal use of ManageEngine products.
Job description-
Providing technical support to customer via remote, telephone or email
Escalate unresolved issues
Support includes interacting with customers, understanding their problems and handling customer queries
Preparing documentations
Coordination with OEM and Customer
Design and maintain operational processes
Provide demo to the customer
Troubleshooting and problem-solving skills
Provide training and support to IT teams and end-users on ManageEngine tools and best practices
Familiarity with network monitoring and diagnostic tools
Experience handling customer escalations and issue resolution
Desired Skills
Proven hands-on experience of 2+Yrs in IT.
Understanding of IT Infrastructure and Networking
Hands on experience of Windows Active Directory, DNS & DHCP
Strong understanding of TCP/IP, VLANs, DNS, DHCP, subnetting, and routing protocols
Knowledge of wireless networking technologies and configurations
Strong knowledge of ITSM Ticketing tool, Network Monitoring tool and Patch Management Solution
Hands-on experience with one or more ManageEngine products (ServiceDesk Plus, OpManager, ADManager Plus, etc.)
Good to have Hands-on experience with switches, routers, and firewalls.
Ability to work with cross-functional teams
Excellent communication skills
Technical support
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Location: Noida Candor TechSpace, Sector 135
Employment Type: Full-Time (WFO)
Salary Range: 3.2 LPA 4.5 LPA
Additional Benefits:
Both-side cab facility
Transport allowance up to 6,000 per month
Key Responsibilities:
Handle inbound technical support queries from international customers via voice process
Troubleshoot and resolve networking and connectivity issues
Deliver exceptional customer service while ensuring issue resolution within defined SLAs
Maintain accurate records of interactions and follow-up as necessary
Who Can Apply:
Graduate Freshers with a background in networking or troubleshooting are encouraged to apply
Undergraduates with at least 1 Year of experience in international voice-based technical support are also welcome
Strong interpersonal and communication skills are essential
Candidates must possess excellent spoken English
Willingness to work in rotational shifts
Immediate joiners preferred
How to Apply:
Email your resume to:
WhatsApp
Technical Support
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JOB OPPORTUNITY FOR GRADUATE FRESHER & EXPERIENCE FOR BELOW SKILL WITH IMMEDUATE JOINING & BEST SALARY
Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:-
Microsoft Windows Operating Systems (9X, NT,2000, XP)
Microsoft Office
Network Connectivity
Print Services
E-Mail and Internet mail
Familiar with Lotus Notes and MS Outlook email clients.
- Excellent communication skills, with neutral accent.
- Excellent written communication skills with email etiquettes.
- Good problem solving and analytical skills
- Excellent customer service skills
- Ability to remain calm and courteous in periods of stress, and while facing an irate customer and
managing back to back calls when - Flexible to work 24 X 7.
Educational Qualification: Any Graduation (Any B. E/ Any B. Tech will be an added advantage)
Shifts Timings: Rotational
Salary- 3.0L/ A to 10L/ A ( based on performance in interview).
Freshers also can apply.
Qualification
Experience: (0-1) year in Technical support/ International Voice Process
Salary: 10 LAKHS
Contact Point Navya / / / /