Explore technical support job opportunities across India. These roles involve providing assistance to users experiencing issues with software, hardware, or network systems. Common responsibilities include troubleshooting problems, documenting solutions, and guiding users through technical processes. Technical support positions are available in various industries, from IT companies to customer service centers, offering diverse career paths for individuals with strong problem-solving and communication skills.4,821 Technical Support jobs in India
Customer Technical Support
Posted today
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Job Description
Experience: 2 Month - 1 Years
Budget : 25k
Notice Period: Immediate joiner
Job Mode: Rotational Shift
Job Duties:
1. Handling Calls: Managing a high volume of inbound and outbound calls via IVR (Interactive Voice Response) in a timely and professional manner.
2. Communication: Communicating with customers through various channels, including email, Calls and WhatsApp.
3. Customer Service: Identifying customer needs, addressing complaints, and offering suitable solutions.
4. Escalating Issues: Escalating unresolved issues to appropriate management or departments for further action.
5. Follow-up: Conducting follow-up with customers to ensure issues are resolved to their satisfaction.
6. Customer Records: Maintaining accurate customer information in the company's Customer Relationship Management (CRM) system.
7. Reporting: Completing call logs and generating relevant reports for management
Customer Technical Support
Posted 6 days ago
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Job Description
Experience: 2 Month - 1 Years
Budget : 25k
Notice Period: Immediate joiner
Job Mode: Rotational Shift
Job Duties:
1. Handling Calls: Managing a high volume of inbound and outbound calls via IVR (Interactive Voice Response) in a timely and professional manner.
2. Communication: Communicating with customers through various channels, including email, Calls and WhatsApp.
3. Customer Service: Identifying customer needs, addressing complaints, and offering suitable solutions.
4. Escalating Issues: Escalating unresolved issues to appropriate management or departments for further action.
5. Follow-up: Conducting follow-up with customers to ensure issues are resolved to their satisfaction.
6. Customer Records: Maintaining accurate customer information in the company's Customer Relationship Management (CRM) system.
7. Reporting: Completing call logs and generating relevant reports for management
Customer Technical Support Engineer
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Job Description
Title : Technical Support Engineer - CS
Experience : 1 to 3 Years
Location : Surat, Gujarat (Onsite)
Responsibilities :
- Serve as a technical point of contact for client escalations
- Collaborate with the dev team to design & deploy solutions
- Troubleshoot issues across frontend, backend, mobile, and Unity-based platforms
- Assist in onboarding, integration, and technical walkthroughs for clients.
- Ensure timely resolution of issues and drive customer satisfaction
Required Technical Skills:
- Knowledge on React, Javascript, Java, Android, Unity, Python, Flutter
Required Soft Skills:
- Strong communication and interpersonal skills
- Educational background in Computer Science or related field (mandatory)
- Willingness to work in Night Shift to support US-based clients
- Ability to translate technical concepts to non-technical stakeholders
- Proactive, solution-oriented mindset
Customer Technical Support Engineer
Posted today
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Job Description
Title : Technical Support Engineer - CS
Experience : 1 to 3 Years
Location : Surat, Gujarat (Onsite)
Responsibilities :
- Serve as a technical point of contact for client escalations
- Collaborate with the dev team to design & deploy solutions
- Troubleshoot issues across frontend, backend, mobile, and Unity-based platforms
- Assist in onboarding, integration, and technical walkthroughs for clients.
- Ensure timely resolution of issues and drive customer satisfaction
Required Technical Skills:
- Knowledge on React, Javascript, Java, Android, Unity, Python, Flutter
Required Soft Skills:
- Strong communication and interpersonal skills
- Educational background in Computer Science or related field (mandatory)
- Willingness to work in Night Shift to support US-based clients
- Ability to translate technical concepts to non-technical stakeholders
- Proactive, solution-oriented mindset
Customer Technical Support Engineer
Posted 3 days ago
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Technical Customer Support
Posted today
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Job Description
**Responsibilities**
+ Provide Advanced Vibration Analysis remotely by working with our internal diagnostic software
+ Timely reporting of vibration analysis findings and recommendations to customer's
+ Provide troubleshooting support
+ Solve equipment problems by evaluating vibration spectrum and time waveform.
+ Seek the best technical solution by interfacing with other technical resources
+ Provide support in maintaining the vibration databases
+ Work with plant personnel to support their development of equipment maintenance strategies related to vibration analysis monitoring
+ Provide call out coverage (remote) whenever required
+ Assist with failure analysis of rotating equipment to determine root causes of failure and help determine solutions to prevent recurrence
+ Provide oversight and mentoring to less experienced Vibration Technicians
**Qualifications Required**
Minimum of a High School Diploma / Degree equivalent
4 or more years vibration discipline experience in solving machine problems using vibration analysis
ISO Category II / III Certification from an Accredited Certification Provider (Vibration Institute, Mobius, Technical Associates, etc.)
Strong mechanical aptitude and experience working around rotating equipment
Able to work overtime as needed, including weekends / holidays
Ability to travel as required
**Fortive Corporation Overview**
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke**
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Technical Support
Posted today
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Job description
Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Requirements:
For the Type role activities we have identified the required skills, this list must
cover all of them along with educational and other qualifications
1. Bachelor's degree in engineering preferably CS/IT required
2. Experience/ Keen interest with relational Database systems such as Jira
and MySQL preferred
3. Excellent communication skills in English
4. Customer centric and a proactive mindset
5. An inquisitive and analytical mind & troubleshooting skill
6. A hunger to acquire technical knowledge
7. Must have strong collaborative skills coupled with the ability to question
8. Must have an understanding of standard business practices
9. Must have good writing skills (for documenting the process)
10.Must have strong communication and presentation skills
interested candidates can contact on
/
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technical support
Posted today
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Post : Electrical Co-ordinator (Female)
Company : Power Distribution Company
Department : Technical support
Qualification : Electrical - Diploma / B.Tech
Experience : 0 - 1yr
Salary : 15000/-
Location : Newtown, Kolkata
Duty : 8 Hours
Job Description:
# Assist in planning and scheduling electrical projects
# Coordinate project resources and materials
# Maintain project documentation
# Communicate project status to stakeholders
# Provide technical support to electrical teams
Call / Whatsapp : / /
Career Care Guide
Ag 52, Sector 2, Salt Lake City, Kolkata 700091
Email :
Website :
Technical Support
Posted today
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Job Description
Responsibilities:
▪ Identifying hardware and software solutions.
▪ Troubleshooting technical issues.
▪ Diagnosing and repairing faults.
▪ Resolving network issues.
▪ Installing and configuring hardware and software.
▪ Speaking to customers to quickly get to the root of their problem.
▪ Providing timely and accurate customer feedback.
▪ Talking customers through a series of actions to resolve a problem.
▪ Following up with clients to ensure the problem is resolved.
▪ Replacing or repairing the necessary parts.
▪ Supporting the roll-out of new applications.
▪ Providing support in the form of procedural documentation.
▪ Managing multiple cases at one time.
▪ Testing and evaluating new technologies.
▪ Conducting electrical safety checks on equipment.
Technical Support Requirements:
▪ Degree in Computer Science or Information Technology.
▪ Certification in Microsoft, Linux, or Cisco is advantageous.
▪ Prior experience in tech support, desktop support, or a similar role.
▪ Proficiency in Windows/Linux/Mac OS.
▪ Experience with remote desktop applications and help desk software.
▪ Attention to detail and good problem-solving skills.
▪ Excellent interpersonal skills.
▪ Good written and verbal communication.
Technical Support
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Job Description
Job Title: Technical Support Engineer (Dental Equipment)
Salary: Up to ₹35,000
Job Profile:
Candidate Criteria:
Benefits:
Key Attributes: