7,183 Help Desk Technician jobs in India
IT Help Desk Technician
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An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business.
**Requirements**:
- Proven experience as a **help desk technician** or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
**Job Category**:Engineer**Job Type**:Full Time**Job Location**:Mumbai
IT Help Desk Technician
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Shift timing
Monday to Friday: On a need basis
Saturday & Sunday: Between 8 PM IST to 11 PM IST
5) 3+ years’ experience in working and resolving remote servers issues
**Requirements**:
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve technical issues
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
**Job Type**: Part-time
Schedule:
- Evening shift
- Night shift
IT Roles | IT Project Engineer | ICT Service Desk Engineer | Help Desk Technician | SAP Professio...
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IT Roles | IT Project Engineer | ICT Service Desk Engineer | Help Desk Technician | SAP Professionals
We are seeking expressions of interest for our renowned clients to fulfil the following vacancies in their IT department:
- IT Project Engineer (Level 3) based in Notting Hill - Salary based on experience - $90-100k + Super + Car allowance
- 2 x ICT Service Desk Engineer / IT Helpdesk Technician (Level 1-2) based in Notting Hill and Braeside - Salary based on experience -$65-80k + Super
- SAP Technical Professionals - Various locations in Melbourne - Salary based on experience
If you or anyone you know is interested in this exciting opportunity and want to join companies that will support your development - Contact Good People HR or click the Apply button below!
For a confidential discussion or more information please contact Kristine or 0407 300 881
Thank you for your interest and we look forward to reviewing your application!
IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.
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IT HELP DESK TECHNICIAN | 12 month contract with opportunity for Full-time | Global company based...
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IT HELP DESK TECHNICIAN | 12 month contract with opportunity for Full-time | Global company based in South East Melbourne
- A global company based in South East Melbourne
- 12 month full-time contract with opportunities for Full-Time position
- 50-55k + Super
Our client is looking for their next IT Help desk Technician to join their culture of high performing and innovative people. Be part of a global, diverse and inspiring company committed to treating everyone with mutual respect.
This role is a 12 month contract with opportunities to become Full-time after contract. As an IT Helpdesk Technician you are the first point of contact for support for the corporation’s IT and business systems world wide.
Working independently and part of a team, as an IT Helpdesk Technician you will be responsible for providing a high level of technical, functional and customer support for all business systems with a continual focus on supporting and enhancing the corporation’s productivity.
Key skills and responsibilities include; but not limited to:
- To provide regional/global IT support to customers, assisting them with hardware and software problems via phone, email, in person and other forms of interaction
- To maintain a high degree of customer service for all support queries
- To take ownership of user problems and be pro-active when dealing with user issues. To log all calls on the call logging system. To assign and escalate incidents to other IT employees as required
- Endpoint management and ownership including but not limited to imaging & configuring PCs, laptops, thin clients, mobile devices, phones and peripherals
- Knowledge of telecommunications and server equipment as required by location. (VoIP, IP, Ethernet, LAN / WAN. Understanding of the Citrix XenApp environment. Understanding of Lotus Notes/Outlook. Exposure to Video Conferencing. Exposure to Windows OS (Windows 7, Windows 10). Some limited exposure to VMWare and server environment.) – May vary by local needs
- Ability to implement the principles of continuous improvement and identify patterns and problems
- IT Experience required. Business experience and working in IT helpdesk or infrastructure environments advantageous
- Related industry degree highly desired
If you would like to be part of a great team with training, development and career progression APPLY NOW!
This position has been filled, but openings for this type of position come up very frequently. We highly recommend to Register Your Interest below so that you will be the first to know when the next position opens up.
IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.
Register Interest
Customer Service
Posted 8 days ago
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We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
Customer Service
Posted 7 days ago
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Job Title: Customer Service
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
- Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
- Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted 10 days ago
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About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.
Link to website-
Job Description:
Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO
Location: Airoli, Mumbai
Shift Timing: Night Shift
Process Type: US Healthcare
Key Responsibilities:
- Handle inbound and outbound voice-based customer interactions.
- Resolve queries and deliver exceptional service with professionalism.
- Maintain accurate call records and follow defined SOPs.
- Meet performance metrics on quality, accuracy, and customer satisfaction.
- Communicate effectively and actively listen to customer needs.
- Work in rotational shifts and adapt to changing schedules.
- Upsell or cross-sell services when applicable.
Eligibility Criteria:
- Education: 12th Pass / Intermediate or Graduates.
- Freshers with excellent verbal communication skills are welcome.
- Candidates with prior BPO experience will have added advantage.
- Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
- Mandatory: Valid PAN Card required during hiring process.
Hiring Process:
- Virtual Interview connect on WhatsApp to receive the interview invite.
- Interview Time - 11 AM .
Apply Now:
Email: WhatsApp: +91 (For Interview Link)
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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