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Explore exciting Customer Support Engineer job opportunities. These roles blend technical expertise with customer service skills, providing crucial assistance to users facing technical challenges. Customer Support Engineers troubleshoot issues, document solutions, and collaborate with development teams to improve product quality. They act as a bridge between customers and the company, ensuring customer satisfaction and loyalty.

The demand for skilled Customer Support Engineers is consistent across various industries, including software, hardware, and IT services. Key responsibilities include diagnosing technical problems, providing step-by-step solutions, and escalating complex issues to higher-level support teams. Strong communication, problem-solving, and technical skills are essential for success in this role. Many companies offer opportunities for career advancement into specialized engineering or management positions.

If you have a passion for technology and helping people, a career as a Customer Support Engineer might be a perfect fit. Search for roles that match your skills and experience, and take the next step toward a rewarding career. Job boards and company websites are great resources for finding available positions. Consider roles in major tech hubs or remote positions that offer flexibility.

What People Ask

Customer Support Engineers diagnose technical issues, provide solutions to customers, and document common problems. They collaborate with development teams to improve product quality and create helpful resources. They also escalate complex issues and ensure customer satisfaction through effective communication.

To become a Customer Support Engineer, you need strong technical troubleshooting, communication, and problem-solving skills. Knowledge of relevant software, hardware, and operating systems is important. Patience and the ability to explain technical concepts clearly are beneficial.

Top employers for Customer Support Engineers in India include Tata Consultancy Services, Infosys, and Wipro. These companies offer diverse opportunities and career growth potential. They often seek individuals with strong technical and customer service abilities.

The average salary for a Customer Support Engineer in India ranges from ₹300,000 to ₹800,000 per year. This range varies based on experience, location, and the specific company. Senior roles and specialized skills can command higher salaries.

Customer Support Engineers can advance into roles such as senior support engineer, team lead, or technical specialist. Opportunities exist to move into software development, quality assurance, or project management. Some may pursue management positions within the customer support organization.

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14,261 Customer Support Engineer jobs in India

Customer Support Engineer

Karnataka, Karnataka Tonbo Imaging

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Customer Support Engineer

LTIMindtree

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Customer Support Engineer

Karnataka, Karnataka First Brands Group, LLC

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Customer Support Engineer

Mumbai, Maharashtra Preferable - Crafting Careers

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Customer Support Engineer

Bengaluru, Karnataka LTIMindtree

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Customer Support Engineer

Ahmedabad, Gujarat Bergen Systems Pvt Ltd

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Customer Support Engineer

Bengaluru, Karnataka Bergen Systems Pvt Ltd

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Customer Support Engineer

Ahmedabad, Gujarat Bergen Systems Pvt Ltd

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Bengaluru, Karnataka Bergen Systems Pvt Ltd

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Customer Support Engineer

Bengaluru, Karnataka LTIMindtree

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Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Support Engineer Jobs
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