8,458 IT Services jobs in India

**Job Requisition ID #**
25WD90877
**Position Overview**
The work we do at Autodesk touches nearly every person on the planet. By creating software tools for making buildings, machines, and even the latest movies, we influence and empower some of the most creative people in the world to solve problems that matter
We are seeking an experienced Professional Services Manager {Software Development (Application)} to lead the charge on this mission. The ideal candidate will have big ideas and strategies that foster an environment of collaboration and creativity. This role is ideal for someone with an entrepreneurial mindset and real-world experience distilling business value and goals into roadmaps and refined product backlogs. Most importantly, you will be integral to helping us build better products that people love to use.
You are a self-starter who thrives on a challenge. You have a growth mindset and enjoy solving problems. You are comfortable managing internal stakeholders, positioning our consulting offerings and setting expectations. You will drive success in a multi-disciplinary team and operate in a matrix environment. You will oversee external customer projects from initiation through to completion. You will play an active role in defining consulting strategies which maximize a customer's return on investment and accelerate adoption with current and future Autodesk solutions.
**Location** : Bengaluru, IN (Hybrid)
**Responsibilities**
+ Oversee the development, deployment, monitoring, maintenance, documentation and support of high quality, reliable applications to meet the business needs
+ Collaborate with the business to identify new business requirements and lead the technology team to deliver those requirements
+ Partner with the other application development teams to provide front to back solutions that benefit our customers
+ Having an oversight responsibility for the related Technologies teams in Enterprise Consulting
+ Bachelors/Master's Degree in Engineering, Computer Science, Information Systems, or related field
+ Extensive experience with application development using the latest technology stack for a service-oriented architecture and deep understanding of data models with a view on application of these technologies
+ Highly self-motivated, self-directed, and attentive to detail with ability to effectively prioritize and execute tasks in a high-pressure environment
+ Excellent analytical, communication, collaboration, and negotiations skills
+ Highly efficient in defining and meeting SLAs in order to satisfy and meet aggressive project timelines, and critical spontaneous requests
+ Excellent communication skills; verbal and written; articulate; must be able to communicate effectively with business executives
+ Strong experience putting together and delivering both business and technical presentations Business focused; results oriented Excellent team building skills Strong leader; leads by example
+ Excellent project management skills
+ Must be skilled at Project Risk Management (Identification, Tracking, prevention / handling)
People Leadership
+ Leads and manages a team of Developers (Front End, Backend), QA & Automation Developer
+ Manages measurable criteria for success and to assist in building organizational alignment
+ Creates and maintain staffing plan to support the current and future work demands and project deliverables
Results Leadership
+ Oversees strategic roadmap with Global Delivery Hub to ensure the successful and broad adoption of Autodesk solutions
+ Builds business plans in collaboration with senior management to align customer and Autodesk objectives
+ Ensures the team delivers services to customers
Thought Leadership
+ Enables team to establish and maintain excellent collaboration with the wider Enterprise Customer Success
+ Encourages the team to be innovative
Technical Leadership
+ Maintain a competent level of technical expertise to work effectively with team members and the broader Autodesk technical community
+ Keep abreast of technology industry trends, solutions, standards and methodologies
+ Maintain awareness of relevant development efforts in other organizations within Autodesk. Calibrate project plans and execution where appropriate
+ Proactively engage with customers and Autodesk stakeholders to stay on top of project requirements
+ Identify potential new product solutions that the market will embrace
+ Determine/champion use of common/inner source components vs. building duplicate functionality
+ (May) Make or help with buy versus build decisions
Personal Leadership
+ Adapts to and leads change
+ Coaches the team in the acceptance and support of change
+ Strong mentoring skills
+ Good organizational skills
Performance Management
+ Manage and monitor team's performance to ensure successful project completion according to agree upon goals by fostering effective communications with team members for status updates and issue reporting
+ Identifying, anticipating, and tackling technical issues - applies well rounded judgment decisions by considering trade-offs and risk mitigation option, identifying and removing blockers to ensure delivery of project, working with key stakeholders to make project plan course corrections
**Minimum Qualifications**
+ 12+ years of technical leadership experience in technology, preferably in Financial Services out of which 8 + years product management experience with 5 + years of experience on software and/or developer platforms
+ Experience managing delivery of at least 1 hardware/software product/service
+ Experience managing and overseeing multiple on-going initiatives simultaneously
+ Cross-functional communication and collaboration experience
+ Experience in Scrum, Kanban, and Scaled Agile Frameworks (SAFe)
+ Experience in plan and prioritize product feature backlog and development for the product
+ Experience in develop detailed product feature specifications and ensure they're clearly understood by the agile teams
+ Deep knowledge in assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
+ Experience in serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
+ Experience with scripting languages such as Python and Scala
+ Experience with big data tools such as PySpark
+ Experience with relational SQL databases
+ Experience with AWS cloud services used often for data engineering including S3, EC2, Glue, Lambda, RDS, or Redshift
+ Experience working with APIs to pull and push data.
+ Advanced working SQL experience working with relational databases, query authoring (SQL) and working familiarity with a variety of databases.
+ Experience optimizing 'big data' data pipelines, architectures and data sets.
+ Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
**Preferred Qualifications**
+ Experience deploying technology or services with large enterprise or global customers and the desire for continuous learning and growth
+ You are enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers
+ Deep understanding of value drivers in recurring revenue business models
+ Strong financial acumen including an analytical and process-focused mindset
+ A strong sense of ownership: You strive for deep understanding, build the appropriate solution to get the job done, and iterate quickly to deliver high impact results
+ Customer empathy: You have a high degree of customer empathy and drive to understand users' pain points. You strive to frame problems using the best conceptual models
+ You have a deep commitment to delivering exceptional product experiences
+ You are a brilliant communicator, collaborator, and facilitator
+ You are action-oriented, with a willingness to show, tell and iterate on ideas
+ You can shift between big picture and details whenever needed
+ You are a self-starter with a hunger to learn new things
+ Expert knowledge of systems & platform, cloud native and microservices architecture, design principles and technologies
+ Demonstrable deep experience in rethinking/reimagining existing service/application architecture as it is migrated to cloud. This includes services de-composition, security, leveraging native services, resiliency and observability.
+ Deep understanding and experience in one of the public clouds (AWS, Azure, GCP) native services
+ Experience with delivery of cloud infrastructure automation, DevOps and CI/CD
+ Having lead a team of AI/ ML engineers will be an added advantage
#LI -SV2
_You should apply even if you don't feel that your credentials 100% match the position description - we are looking for relevant skills and attributes, not a checklist of experience that exactly matches the position itself_ .
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Technical Services is a management role, responsible for providing a service to clients ensuring that their IT infrastructure and systems remain operational through coordinating the proactive identification and resolution of technical incidents and problems that will restore service to clients.
This role ensures zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions.
The Manager, Technical Services focuses on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists.
This role works closely with a variety of cross functions teams to ensure the highest level of client satisfaction and the successful continuance of business operations within the organization, operating within one or more lines of business.
This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.
**Key responsibilities:**
+ May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets.
+ Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
+ Manages and coordinates initiatives to solve client problems.
+ Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents.
+ Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
+ Ensures the identification and development of a feedback; complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites.
+ Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
+ Manages resource capacity to achieve service level agreements.
+ Participates in client reviews to proactively manage client service level requirements and fulfilment.
+ Provides information for the operational plan and works with internal stakeholders to execute the strategy.
+ Provides business advice and technical consultation to clients when required.
**To thrive in this role, you need to have:**
+ Advanced business and commercial orientation and with a supporting interest in technology.
+ Advanced knowledge of technical services, IT service management, and related technologies.
+ Ability to stay up to date with industry trends, emerging technologies, and best practices.
+ Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
+ Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
+ Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
+ Advanced management qualities, including the ability to inspire and mentor a team.
+ Ability to facilitate presentation of technical and complex matters to a diverse audience.
+ Ability to analyze data and produce reports on issues and recommend resolutions.
+ Ability to multi-task, set priorities and meet deadlines.
+ Advanced knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
+ Ability to work collaboratively with cross-functional teams and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business or Information Technology or related field.
+ Master's degree or equivalent in Information Technology or Business Administration preferred.
+ ITIL certification is desirable.
**Required experience:**
+ Advanced level of relevant experience in similar role within a related global technology environment.
+ Advanced previous experience operationally managing a technical team.
+ Advanced level of experience dealing with clients and managing service levels.
+ Advanced stakeholder engagement experience at all levels in the organization.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
We are looking to speak to candidates who are based in Bangalore for our hybrid working model.
**Cool things you'll do**
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply!
**As an ideal candidate, you will have**
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have:
+ 5+ years of relevant experience
+ Strong technical experience in one (or more) of the following areas
+ Systems administration
+ Scalable and Highly available distributed systems
+ Network Administration
+ Database architecture and administration
+ Application Architecture
+ Data architecture and design
+ Performance tuning and benchmarking
+ A B.Tech / B.S. or equivalent work experience
**Nice to have**
+ Basic understanding of AI, including ML, LLMs, and RAG principles.
+ Experience on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
It's crucial for every candidate that they can check off all of these boxes
+ Excellent communication skills, both written and verbal
+ Genuine desire to help people
+ Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
+ Ability to think on your feet, remain calm under pressure and solve problems in real-time
+ Desire and ability to rapidly learn a wide variety of new technical skills
+ Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
**Success Measures**
+ **In 3 months** , you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
+ **In 6 months** , you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
+ **In 12 months** , you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID