7,723 IT Support Specialist jobs in India

Job Location:- Malad, Mumbai

Exp Required:- 6 months to 3 Years

Tech Check / Desktop Support/24/7 Work from office- L1 Support

Key Responsibilities

• Technical Support: Respond to user tickets related to hardware, software, and networking problems.
• Installation & Configuration: Set up new systems, install applications, and configure peripherals.
• Troubleshooting: Diagnose and resolve issues remotely or on-site.
• Maintenance: Perform routine checks, updates, and repairs on IT equipment.
• Documentation: Maintain logs of issues, solutions, and system configurations.
• User Training: Educate users on new software, basic troubleshooting, and IT policies.
• Security Compliance: Ensure systems adhere to security protocols and install antivirus software.

 Proven experience in desktop or technical support roles

Familiarity with Windows, MacOS, and Linux environments

nowledge of office automation tools and computer peripherals

nderstanding of network security and antivirus programs

trong problem-solving and multitasking abilities

ood communication and customer service skills

Role: Desktop Support Engineer

Location: Hyderabad, India

Job description

We are seeking a proactive and skilled Desktop Support Engineer to provide technical assistance and ensure smooth day-to-day operations of our IT systems. You will be the first point of contact for end-users, troubleshooting hardware and software issues, managing installations, and maintaining system performance. This role requires strong problem-solving skills, attention to detail, and excellent communication.

Responsibilities:

• Serve as the first line of support for desktop, laptop, and peripheral device issues (Windows and macOS environments).
• Install, configure, and maintain operating systems, applications, and hardware.
• Troubleshoot hardware failures, network connectivity issues, and software errors.
• Provide remote and on-site technical support to end-users.
• Manage user accounts, permissions, and email setups in Active Directory / Office 365.
• Maintain asset inventory and track hardware/software licenses.
• Collaborate with IT team members on infrastructure upgrades, system migrations, and security patches.
• Ensure adherence to IT security policies and best practices.
• Document technical issues, resolutions, and standard operating procedures.
• Train and guide users on system usage and best practices.

Requirements:

• Bachelor's degree in IT, Computer Science, or related field, or equivalent work experience.
• 2+ years of experience in desktop support or IT helpdesk role.
• Strong knowledge of Windows and macOS operating systems, networking fundamentals, and common enterprise applications.
• Experience with troubleshooting hardware, printers, and mobile devices.
• Familiarity with Active Directory, Office 365 administration, and remote desktop tools.
• Excellent problem-solving and communication skills.

Job Type: Full-time

Pay: ₹8, ₹29,213.62 per month

Work Location: In person

Key Responsibilities:

Domain/ Position JD

Desktop Support
• Good written and verbal communication in English.

• Good Basic Technical Knowledge on Desktops/Laptops

• Address user tickets regarding hardware, software, and networking
•

• Walk customers through installing applications and computer peripherals.

• Experience: Minimum of 2+ years as a Desktop Support Engineer or Remote Support Engineer.

• Operating Systems: Hands-on experience with Windows and macOS.

• Guide users with simple, step-by-step instructions

• Conduct remote troubleshooting.

• Test alternative pathways until you resolve an issue.

• Direct unresolved issues to the next level of support personnel

• Report customer feedback and potential product requests

• Proven work experience as a Desktop Support Engineer

• Knowledge of network security practices and anti-virus programs

• Ability to perform remote troubleshooting and provide clear instructions.

• Good problem-solving and multitasking skills

• Knowledge of ticketing tool. (service now)

Company's Description:

AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users.

Website:

Experience:
1-4 Years

Location:
Ahmedabad, Kadi, Sanand(GIDC)

Company website & Email ID
: ,

Role Description:

We are seeking an experienced IT Support Engineer to join our client location.

Responsibilities:

End-User system Support:

· Troubleshoot and resolve desktop and laptop operating system issues. Provide support for standard software applications.

· Isolate and diagnose system issues, and report hardware problems to respective vendors.

· Install, reinstall, and configure systems, printers, and scanners.

· Configure desktops and laptops according to customer standardization policies.

· Install, reinstall, and configure client software/applications within scope. Install, troubleshoot, and configure email clients. Resolve email client-related issues.

· Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint).

· Install antivirus software and ensure virus definitions are updated automatically. Apply approved patches to desktops and laptops.

· Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints.

Network Support:

· Provide support for local area network (LAN), wired/wireless issues.

· Assist in the configuration and troubleshooting of network connectivity.

· Ensure network security protocols are followed.

· Collaborate with network administrators to resolve complex network issues.

Requirements and Skills:

· Technical Proficiency: Strong understanding of operating systems, standard software applications, and network configurations.

· Problem-Solving: Ability to diagnose and resolve technical issues efficiently.

· Communication: Excellent verbal and written communication skills to assist end-users effectively.

· Customer Service: Strong focus on providing high-quality support to users

Job Location:- Malad, Mumbai

Exp Required:- 6 months to 3 Years

Tech Check / Desktop Support/24/7 Work from office- L1 Support

Key Responsibilities

• Technical Support: Respond to user tickets related to hardware, software, and networking problems.
• Installation & Configuration: Set up new systems, install applications, and configure peripherals.
• Troubleshooting: Diagnose and resolve issues remotely or on-site.
• Maintenance: Perform routine checks, updates, and repairs on IT equipment.
• Documentation: Maintain logs of issues, solutions, and system configurations.
• User Training: Educate users on new software, basic troubleshooting, and IT policies.
• Security Compliance: Ensure systems adhere to security protocols and install antivirus software.

 Proven experience in desktop or technical support roles

Familiarity with Windows, MacOS, and Linux environments

nowledge of office automation tools and computer peripherals

nderstanding of network security and antivirus programs

trong problem-solving and multitasking abilities

ood communication and customer service skills

Experience: 3-4 Years Job Title : Desktop Support Specialist Location : Chandigarh About the Company : Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually.

Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India.

Our mission is to provide top-tier logistics and transportation services, and we’re looking for a dedicated Desktop Support Specialist to join our dynamic team.

Job Overview: We are looking for an enthusiastic and knowledgeable Desktop Support Specialist to provide technical support across a wide range of systems and devices.

The role requires someone who is proactive, solution-oriented, and able to handle support requests via different channels to ensure a seamless user experience.

Key Responsibilities: Tier-One Support : Provide hands-on and remote technical assistance to end-users for desktop-related issues, ensuring timely resolution.

Ticket Management : Monitor and respond to user requests and incidents via ticketing systems, emails, phone calls, and instant messages, ensuring all issues are tracked and resolved efficiently.

Hardware and Software Support : Support and maintain desktops, laptops, desk phones, headsets, printers, and related peripherals, ensuring all systems are functioning optimally.

Mobile Device Support : Provide support for iOS and Android devices, including mobile phones, tablets, and hotspots.

Internet & Network Services : Troubleshoot internet connectivity issues, open tickets with service providers, and dispatch technicians as necessary.

Google Workspace Administration : Support and maintain the Google Workspace Enterprise environment, ensuring smooth functionality and security for all users.

Active Directory Management : Administer and manage the Active Directory environment, ensuring proper access control, user permissions, and account management.

Anti-Virus Management : Install and maintain anti-virus software and clients, ensuring all devices are secure and protected.

User Account Management : Handle the creation, modification, and deletion of user accounts across multiple platforms, including Active Directory, VPN, Email, and CRM systems.

Other Duties: Team Collaboration : Work closely with other IT team members to ensure smooth operations and effective problem-solving.

Additional IT Tasks : Assist with software installations/uninstalls, after-hours team meetings, and Windows Server patching as assigned by the IT Manager.

Continuous Improvement : Contribute to identifying and implementing improvements in IT processes and infrastructure.

Qualifications: Proven experience in desktop support, troubleshooting hardware and software issues.

Experience with Active Directory, Google Workspace, and mobile device management.

Strong troubleshooting skills for hardware, software, and network-related issues.

Familiarity with antivirus software installation and management.

Excellent communication skills, both verbal and written, and the ability to prioritize multiple support requests.

Detail-oriented, with strong organizational and problem-solving abilities.

Ability to work both independently and as part of a collaborative team.

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Reliable Enterprises offers tailored software and IT setup solutions to small and medium-sized businesses across India. Specialising in solving real-world problems, we blend cutting-edge technology with deep business insights. Our services ensure seamless implementation and provide ongoing support, allowing businesses to focus on growth. We aim to help businesses thrive with the right tools and support.

This is a full-time, on-site role for a Desktop Support Specialist, located in Pune. The Desktop Support Specialist will be responsible for providing technical support for desktop computers, managing printer support, and troubleshooting various technical issues. Daily tasks will include desk top support, ensuring smooth operation of hardware and software, and assisting employees with technical problems.

• Expertise in Desktop Computers and Desk Top Support
• Strong Technical Support and Troubleshooting skills
• Experience in Printer Support
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and the ability to work on-site in Pune
• Relevant certifications in IT or computer science are a plus
• Previous experience in technical support roles is beneficial

Job Location:- Malad, Mumbai

Exp Required:- 6 months to 3 Years

Tech Check / Desktop Support/24/7 Work from office- L1 Support

Key Responsibilities

• Technical Support: Respond to user tickets related to hardware, software, and networking problems.
• Installation & Configuration: Set up new systems, install applications, and configure peripherals.
• Troubleshooting: Diagnose and resolve issues remotely or on-site.
• Maintenance: Perform routine checks, updates, and repairs on IT equipment.
• Documentation: Maintain logs of issues, solutions, and system configurations.
• User Training: Educate users on new software, basic troubleshooting, and IT policies.
• Security Compliance: Ensure systems adhere to security protocols and install antivirus software.

Proven experience in desktop or technical support roles

Familiarity with Windows, MacOS, and Linux environments

Knowledge of office automation tools and computer peripherals

Understanding of network security and antivirus programs

Strong problem-solving and multitasking abilities

good communication and customer service skills