36,654 AI Applications jobs in India

Who are we?

Ema is building the next generation
AI
technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal
AI
employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore.

Who are you?

The
AI
Application Engineer will provide post-deployment support for Ema's
AI
/Chatbot and Agent Assist solutions. This role focuses on ensuring high performance and continuous optimization of customer workflows while maintaining exceptional customer satisfaction.

You will:

• Configure and integrate
  AI
  /GenAI workflows using platform APIs and customer data.
• Troubleshoot and resolve production issues related to platform APIs, data integration, and workflow configurations.
• Design, execute, and analyze A/A experiments to enhance workflow reliability and quality.
• Monitor workflow performance using observability dashboards and business metrics.
• Translate customer requirements into effective GenAI automation flows and refine prompts for optimized performance.
• Develop and automate repeatable steps in CX workflows to enhance efficiency.
• Maintain high CSAT scores through proactive customer communication and timely updates on workflow performance.
• Collaborate with cross-functional teams (Customer Success, Product, DevOps) to deliver seamless customer experiences.

Ideally, you'd have:

Experience:

• 3+ years in technical support or customer success for
  SaaS
  or enterprise software.
• Experience with
  AI
  /Chatbot or Agent Assist solutions is a plus.

Technical Skills:

• Proficiency in troubleshooting production issues and diagnosing ML performance.
• Familiarity with APIs (JSON, REST, SOAP) and integration with CRMs or ATS tools.
• Knowledge of support metrics (FRT, AHT, TAT, CSAT) and reporting.
• Competency in logging, dashboard creation, and alerting tools.

Soft Skills:

• Strong problem-solving abilities in high-pressure situations.
• Excellent communication skills for diverse stakeholder collaboration.
• Customer-first approach with a focus on satisfaction and business needs.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We're well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore.

At Ema, we are not just building an AI product; we are building an AI-native organization from

the ground up. Our mission is to serve as a model for the future of work, leveraging artificial

intelligence to its fullest. We believe that the most valuable work is creative, strategic, and

uniquely human. Everything else must be done by AI.

To achieve this vision, we are building an elite team of AI Application Engineers in the CTO's

Office to bring this vision to life. This team will envision, design & build Agentic AI tools to

fundamentally reshape how Ema operates - setting the bar for the post-AI era.

We are looking for a pioneering foundational member for this transformative team. This role is

about reimagining the future of work and then bringing it to life.

You will be a hybrid of product manager, strategic thinker & engineer, with a mandate to

identify and solve problem statements with Agentic AI to deliver impact.

• You will serve as the Product Manager, Designer & Developer in building AI-powered tools

to streamline workflows for our teams and partners

• Develop Custom Software: Build AI-powered micro-SaaS tools and intelligent

applications to solve specific challenges across Ema

• Leverage Modern AI Tooling: Utilize the latest generation of AI-native development

tools (e.g., Cursor, Lovable etc.) and LLM frameworks to rapidly prototype, build, and

deploy valuable solutions.

• Opportunity Discovery: Uncover problem statements for AI-driven automation across

our processes and architect AI agents to automate the work

• Deliver Impact: Leverage cutting-edge agentic workflow platforms—including our own

Ema platform in your journey to deliver value

• High Agency & High Hustle
• A Builder at Heart: You have a demonstrable passion for creating things, whether it's

scripts, full-stack applications, or complex automated workflows. You likely have a

portfolio of projects you're proud of.

• Product Thinker: You love talking to users and understanding their pain-points then

designing solutions that suit them

• A First-Principles Thinker: You don't just solve the problem as it's presented. You dig

deep to understand the root cause and envision a completely new, more efficient way of

operating.

• AI-Curious & Rapid Learner: You are fascinated by the latest developments in AI, LLMs,

and agentic systems. You are not afraid to pick up new tools and technologies on the fly

to find the best solution for the problem at hand.

• Product-Minded: You have a keen sense for user experience and can build tools that are

not just functional but also intuitive and delightful for your internal customers.

• Experience with no-code/low-code automation platforms (e.g., Zapier, Make, n8n).
• Familiarity with agentic AI frameworks like LangChain, AutoGen, or CrewAI.
• Familiarity with AI development tools (Lovable, Cursor, Copilot etc.)

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

AI Applications Engineer – Center of Excellence (Corporate IT) – India
Join us in shaping the future of AI-powered business transformation. ive9 is committed to leveraging AI to solve domain and business problems through real-world, usable products that create lasting competitive advantage.

To accelerate our AI implementation efforts, we are seeking a highly skilled and adaptable
AI Applications Engineer
to join our Center of Excellence team within Corporate IT. This role emphasizes
applying AI to drive business value
, not by inventing new models, but by integrating, adapting, and operationalizing existing AI models and APIs into enterprise-ready solutions. You'll work at the intersection of software engineering, product thinking, and AI usability, building applications and features that augment workflows, enhance productivity, and deliver tangible impact for employees and stakeholders.

The ideal candidate will be a hands-on technologist with deep expertise in AI toolsets, agentic orchestration platforms, and modern development environments. We're looking for someone who can rapidly adapt to new technologies, understand their AI capabilities, and effectively implement solutions that drive business value. The position is based in Chennai or Bengaluru, India.

Key Responsibilities

• Collaborate closely with AI Solutions Architects to translate high-level designs into technical implementations, providing feedback on feasibility and suggesting improvements
• Build and implement AI solutions based on architectural designs and specifications provided by AI Solutions Architects, ensuring robust, scalable, and maintainable code
• Develop and evolve AI-powered tools and platforms including , Workato integration platform for agentic orchestration, and organization-wide AI development tools such as Cursor
• Create intelligent automation workflows that leverage natural language understanding and data signals to trigger agentic actions and business processes
• Integrate AI capabilities with existing business applications, collaboration platforms (such as Slack), data sources, and IT infrastructure to create seamless end-to-end solutions
• Design and implement data connectivity solutions that enable AI systems to access, process, and act upon various data sources for intelligent decision-making
• Develop sophisticated prompting strategies and conversation flows that effectively translate business requirements into actionable AI responses and automated workflows
• Build and maintain AI-powered intelligent agents that can orchestrate complex business processes and provide autonomous problem-solving capabilities
• Optimize AI solution performance through efficient coding practices, resource management, and continuous monitoring of deployed systems
• Rapidly prototype, test, and iterate on AI-powered features, validating functionality against business requirements
• Maintain and evolve existing AI solutions, implementing updates, bug fixes, and enhancements based on user feedback and changing business needs
• Document technical implementations, code standards, and operational procedures to support knowledge sharing and system maintenance
• Stay current with emerging AI tools and platforms, continuously learning new technologies and evaluating their potential for business applications

Key Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, or a related technical field
• 3+ years of software engineering experience, with at least 1+ years focused on integrating or deploying AI-powered applications
• Strong programming skills (Python, JavaScript, or similar), with experience working with APIs and frameworks for AI integration
• Proven experience with AI platforms and tools such as , OpenAI APIs, Anthropic Claude, or similar enterprise AI solutions
• Hands-on experience with integration platforms like Workato, Zapier, or similar tools for creating automated workflows and integrations
• Proficiency with modern development tools including AI-assisted coding environments like Cursor, GitHub Copilot, or similar AI-powered development platforms
• Strong data integration skills with experience connecting to various data sources (APIs, databases, cloud storage) and implementing data pipelines for AI applications
• Understanding of agentic AI concepts including prompt engineering, conversation design, and autonomous agent development
• Knowledge of enterprise integration patterns and experience with RESTful APIs, webhooks, and event-driven architectures
• Strong problem-solving abilities with a track record of debugging complex technical issues and optimizing system performance
• Excellent collaboration skills with the ability to work closely with architects, business analysts, and stakeholders to deliver high-quality solutions
• Adaptability and continuous learning mindset with demonstrated ability to quickly master new AI tools and technologies
• Self-motivated and detail-oriented with strong project management skills and ability to deliver solutions on time and within scope

Why You'll Love This Role:

• Direct impact on business transformation through hands-on implementation of cutting-edge AI solutions that solve real business challenges
• Work with the latest AI technologies and platforms, continuously expanding your technical expertise in the rapidly evolving AI landscape
• Collaborate with innovative teams including AI Solutions Architects, data engineers, and business leaders on high-visibility projects
• Shape the future of AI tooling within the organization by building and evolving the platforms and solutions that enable enterprise-wide AI adoption
• Continuous learning opportunities with access to the latest AI tools, training resources, and the chance to experiment with emerging technologies
• Career growth potential in a rapidly expanding field with opportunities to advance into senior engineering or architectural roles

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here:

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

About Base0

Base0 is building the future of context-aware AI — a connected brain that follows you across your workflow, learns your projects in depth, and executes tasks with full contextual awareness. At the center is our intelligence layer: systems that extract project knowledge, organize it into a reusable workspace, and deliver precise, context-rich outputs across tools.

We’re a fast-paced, early-stage startup with a founding team that has built, scaled, and exited category-defining companies. Our culture values speed, ownership, and impact — every team member plays a pivotal role in shaping the product.

Role Summary

We’re hiring a Generative AI Engineer to design, build, and optimize Base0’s core intelligence systems. You’ll work across knowledge extraction, context retrieval (GraphRAG), prompt engineering, and LLM evals & rubrics.

Key Responsibilities

• Knowledge Extraction: Build pipelines that capture work specifications, decisions, and requirements from AI conversations — distinguishing signals from noise.
• GraphRAG Development: Implement and optimize graph-based retrieval systems for precise, low-latency context delivery.
• Prompt & Agent Design: Engineer and maintain advanced multi-step prompts and workflows for extraction, synthesis, and retrieval.
• Evaluation Frameworks: Develop LLM-as-judge systems and rubrics to measure extraction quality, contextual accuracy, and reliability.
• Model Optimization: Apply fine-tuning, adapters, or lightweight training where beneficial;
  manage data quality andontology standards.
• Production Deployment: Ensure systems run efficiently at scale (latency, cost, monitoring, reliability).

Must-Have Qualifications

• 3+ years building production LLM or generative AI systems
• Strong Python engineering skills
• Hands-on with RAG systems , embeddings, and vector databases
• Proven expertise in prompt engineering and structured information extraction
• Experience with LLM evaluation frameworks & optimization (accuracy, latency, cost)
• Practical exposure to fine-tuning methods (LoRA, adapters)
• Familiarity with cloud AI services (Azure OpenAI preferred)
• Based in India

Preferred Qualifications

• Experience with GraphRAG / Neo4j
• Familiarity with LangChain, LlamaIndex, or similar frameworks
• Knowledge graphs and ontology design
• Experience building multi-agent LLM systems

Why Join Base0?

We’re on a mission to eliminate the friction of context management by giving every AI you use full knowledge of your projects, preferences, and past work. As our Generative AI Engineer , you’ll be building the intelligence layer that transforms how humans work with AI.

You’ll own systems that sit at the core of the product, work directly with founders, and see your work ship to real users in days, not months.

To apply: send your resume and a brief note about an LLM system you’ve built to

Job Title: AI Product Developer / Engineer (Apps & Agents)

Location: Remote | PST or CST time zone only

Employment Type: Full-Time - Remote

About Opening -

We are looking for AI Product Developer who has relevant qualification and past experience for this role. This is a requirement for one of our U.S. based Overseas Client. You will he hired in India by Softlab Solutions on behalf of our client. The Job is a remote Job Work From Home and you will be exclusively hired and be working for this client. Our client is a fast-growing digital marketing agency headquartered in the United States. They got their start in 2005. Now, they have grown into a respected full-service marketing juggernaut, HubSpot Elite partner, serving Mid-size to Enterprise organizations. They partner with their clients, taking their business to the next level with thoughtful B2B strategies, technology, creativity, and collaboration.

About the Role -

We are seeking a highly motivated AI Developer to design, build, and deploy innovative AI-driven applications, agents, and tools. This role will focus on developing solutions that integrate with platforms like HubSpot, SDR tools, and other sales and marketing technologies to drive automation, efficiency, and client value.

The ideal candidate has a strong background in software development with applied experience in artificial intelligence and machine learning. You will collaborate closely with our product, marketing, and client services teams to bring scalable AI products to market.

This isn’t a pure research or back-end role -- it’s about building usable AI products that clients can adopt quickly. You’ll prototype fast, ship MVPs, and help shape tools that improve sales, marketing, and customer success workflows.

Key Responsibilities -

• Design, develop, and maintain AI-powered applications and agents for sales, marketing, and RevOps use cases.

- Build custom AI tools, scalable, and client-ready tools that integrate with platforms such as HubSpot,

SDR systems, and other SaaS technologies.

• Collaborate with cross-functional teams to identify automation opportunities and deliver client focused solutions.

• Develop APIs, connectors, and integrations to ensure seamless adoption of AI tools across client environments.

• Prototype, test, and iterate on new AI-driven features and applications.

• Stay current on AI technologies (LLMs, RAG, automation frameworks, etc.) and recommend practical use cases.

• Support the commercialization of AI products by ensuring scalability, reliability, and ease of deployment for client-facing use.

Qualifications -

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 3+ years of professional software development experience.

• Strong programming skills (Python, JavaScript/TypeScript preferred).

• Experience with AI/ML frameworks and APIs (OpenAI, LangChain, Hugging Face, etc.).

• Familiarity with CRM systems (HubSpot preferred) and sales/marketing automation tools.

• Experience developing small-scale apps, SaaS tools, or integrations.

• Knowledge of cloud platforms (AWS, GCP, or Azure).

• Strong problem-solving and communication skills.

• Experience building AI agents or conversational bots.

• Knowledge of data pipelines, ETL, or vector databases for RAG implementations.

• Experience contributing to commercialized SaaS products.

• Background in sales, marketing, or RevOps technology.

• Experience developing AI agents, chatbots, or workflow automations .

• Knowledgeable with the Model Context Protocol.

Important Noting ** -

• You must be comfortable working remotely in PST or CST Timezone.
• Fluent English.
• Must have 3 Plus years of experience in AI product development.
• Your CV should contain all the information, technologies, tools etc. you have used with regards to your experience.
• Your CV should clearly mention all Qualifications / Certifications which you have achieved so far.
• Please share Past work / portfolio on your CV.
• Your CV should be upto date / latest.

Interview Process –

1. Preliminary Interaction with Softlab Solutions (Video interaction on Microsoft Meeting) 10 minutes interaction

2. If you clear first round then there will be Second round of interaction with Clients HR Head and Project Manager for technical round (Video interaction on Microsoft Meeting) 40 to 50 minutes interaction

3. If Second round is clear then Third round of interview will be Practical/project (60 to 90 minutes) project in which candidate must complete a project to show their skills.

How to apply --

· You may Email Us at

· Please do apply if you have relevant above mentioned qualification and experience as a AI product developer as described on JD

· In the introduction email please explain your HubSpot experience in detail. (Required)

· Attach your latest resume (Required)

· Share your Portfolio

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

AI Engineer

Join us in shaping the future of AI-powered business transformation. Five9 is committed to staying ahead in the rapidly evolving AI landscape, driving innovation, and leveraging the most advanced tools to deliver a lasting competitive advantage.

To accelerate our AI implementation efforts, we are seeking a highly skilled and adaptable AI Engineer to join our Center of Excellence team within Corporate IT. This role focuses on the execution and development of AI solutions designed by our AI Solutions Architects, requiring strong technical implementation skills and a passion for bringing innovative AI concepts to life. You will be responsible for building, deploying, and maintaining AI-powered solutions that transform our business operations, enhance employee productivity, and create sustainable competitive advantages.

The ideal candidate will be a hands-on technologist with deep expertise in AI toolsets, agentic orchestration platforms, and modern development environments. We're looking for someone who can rapidly adapt to new technologies, understand their AI capabilities, and effectively implement solutions that drive business value. The position is based in Chennai, India.

Key Responsibilities

Key Requirements:

Why You’ll Love This Role:

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: .

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Title: Sr. Software Engineer, AI

Sector: IT & Services Consulting

Location: Permanent Work From Home (Anywhere in India)

Duration: 1-Year - Renewable Contract

Working Hours: Monday to Friday, Eastern Standard Time Zone

The impact you will have:

Our client is on a mission to help our clients unleash the power of AI and cloud-native software. We are hiring a Sr. Software Engineer AI to spearhead the development of AI-driven solutions that empower businesses with intelligent automation, data-driven insights, and next-generation software applications. If you have a passion for cutting-edge AI, cloud-native development, and scalable software solutions, we would love to have you on board.

Your work will span:

1. Customer projects focused on advanced AI-driven solutions and cloud development.
2. Internal projects dedicated to building Softchoice's intellectual property (IP) and innovative AI-based software that differentiates us in the market.

These initiatives will encompass AI model development, cloud AI deployment, MLOps, software engineering, and DevOps methodologies, all delivered using Agile practices. You will work on both greenfield AI application development and the modernization of existing solutions into cloud-native architectures.

What you’ll do:

• Design and implement scalable AI architectures, leveraging cloud-native technologies, containerization, and serverless computing.
• Optimize AI model performance, including fine-tuning LLMs, indexing, chunking strategies, and retrieval-augmented generation (RAG).
• Build and integrate AI solutions with APIs and cloud services, including Azure AI/ML, AWS AI/ML services, and Google AI solutions.
• Implement MLOps and LLMOps pipelines to streamline AI model lifecycle management, using CI/CD best practices and infrastructure-as-code (IaC).
• Develop and implement AI agents using Agent AI frameworks, including autonomous AI agents for business automation, workflow optimization, and intelligent decision-making.
• Work closely with cross-functional teams, including data scientists, software engineers, DevOps engineers, and business stakeholders, to deliver impactful AI solutions.
• Lead innovation and research into emerging AI technologies and frameworks to keep Softchoice at the forefront of AI-driven solutions.
• Develop reusable AI solution components and comprehensive technical documentation.
• Support pre-sales and sales teams by providing AI solution expertise, helping to identify and define customer opportunities.

What you’ll bring to the table:

• Over 8 years of experience in software engineering, with at least 2 years focused on AI development preferred.
• Expertise in Python and relevant AI/ML frameworks (e.G., TensorFlow, PyTorch, scikit-learn, FastAPI, Flask, LangChain, LlamaIndex).
• Hands-on experience with at least one of the following: Azure OpenAI Services, AWS Bedrock, GCP Vertex, open-source LLMs, or generative AI application development.
• Proficiency in cloud computing (Azure, AWS, or Google Cloud) and AI platform services.
• Experience with CI/CD pipelines and DevOps methodologies (Azure DevOps, GitHub Actions, Jenkins, CircleCI, GitLab CI/CD).
• Containerization and orchestration experience (Docker, Kubernetes) with a focus on AI workloads.
• Proficiency in search and indexing solutions (e.G., Azure AI Search, Kendra, Opensearch) for RAG applications.
• Strong understanding of API development and integration with AI-driven solutions.
• Experience in prompt engineering, model tuning, and AI application optimization.
• Knowledge of MLOps and LLMOps best practices, including automation and deployment strategies.
• Experience building AI-driven agent applications, including multi-agent architectures, planning, and reasoning.
• Experience with Agent AI frameworks such as Auto-GPT, LangChain, CrewAI, or OpenAI’s Function Calling for structured agent workflows.
• Proven experience in developing rapid proof-of-concept as well as scalable, production-ready full-stack applications.
• Cloud certifications (AWS, Azure, GCP) and AI/ML certifications preferred.

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re looking for an experienced SDET to join our team and help us reimagine our website and digital web experiences. This position is based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work.

• Experience: 3- 5 years in software testing, focusing on backend API testing and automation.
• Technical Proficiency : Strong experience in Java, with knowledge of Javascript/Typescript/Python. Experience with automation tools and frameworks suitable for Slack and MS Teams apps. Understanding of Microservices.
• API Testing Expertise : Proven ability in testing RESTful APIs, understanding their complexities, and ensuring optimal performance.
• Automation Skills : Demonstrated ability to develop UI test frameworks (Playwright/ Selenium) and implement CI/CD pipelines, especially for assistant applications and API integrations. Specific experience in automating tests for collaboration assistant applications, particularly for Slack and MS Teams.
• Problem-Solving Skills : Outstanding analytical abilities, capable of solving intricate problems and proposing effective solutions in a startup environment.
• Communication and Collaboration : Excellent interpersonal skills, able to collaborate efficiently within a team and across different departments.
• Should be familiar with Code editors like Cursor.

What you'll do (responsibilities)

• Test AI Application : Develop, execute, and maintain comprehensive test plans for end to end to functionality, backend APIs and conversational interfaces, ensuring functionality and performance align with requirements.
• Collaboration App Automation : Design and implement robust automation frameworks for testing assistant applications on Slack and MS Teams, focusing on their seamless integration and interaction with web applications.
• Strategic Test Planning : Actively participate in design and architecture discussions, aligning test strategies with overall business goals.
• Continuous Improvement and Innovation : Stay ahead of industry trends and advancements in testing methodologies, particularly for backend APIs and collaboration platform integrations.
• This role provides an exciting opportunity to work in a dynamic and innovative startup environment, where your contributions will have a direct impact on the product's success and evolution.

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

• Agency: Be self-directed. Take initiative and solve problems creatively.
• Taste: Hold a high bar. Sweat the details. Build with care and discernment.
• Ownership: Act like an owner. Take full responsibility for wins and losses.
• Mastery: Commit to continuous learning. Strive to improve every day.
• Impatience: Move with urgency towards our purpose. Make progress today and never wait.
• Customer Obsession: Prioritize the customer. Deliver value and exceed expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

1. Fantastic team —the #1 reason why everybody joins us.
2. Paid time off — Unlimited sick leaves and 24 days off every year.
3. Health insurance — comprehensive health coverage for your entire family.
4. Flexible allowances — with hassle-free reimbursements across spends.
5. Team events — we cover team meet-ups and celebrations for milestones.
6. Annual outings — for everyone to have fun together.

What next (applying for this role)

1. Click on the apply button to get started with your application.
2. Answer a few questions about yourself and your work.
3. Wait to hear from us about the next steps.

Do you have anything else to tell us? Email and let us have a chat.

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at

Description

Responsibilities

· Architect and Design: Identify and select the most suitable technologies, frameworks, and architectural patterns to meet project goals. You will be responsible for creating high-level design documents and ensuring the technical vision aligns with business objectives, particularly for modern AI and Agentic AI applications.

· System Development: Lead the implementation of scalable and reliable software solutions, focusing on backend services that process and manage data from chat and transcription channels. You will write clean, efficient, and well-documented code.

· Technology Evaluation: Take ownership of the technology evaluation process. You will be expected to independently research, test, and assess new technologies, frameworks, and tools without direct guidance, and make recommendations on their suitability for the company's needs.

· Mentorship and Leadership: Guide and mentor junior engineers, fostering a culture of technical excellence and continuous improvement.

· Effective Communication: Present technical concepts, project progress, and architectural decisions to both technical and non-technical stakeholders. You must be able to articulate complex ideas clearly and persuasively.

---

Requirements & Qualifications

· Experience: 10+ years of experience in software development, with a minimum of 3 years in a senior or architect-level role.

· Platform Expertise: Proven experience in designing and building platforms that work with high-volume data from chat and transcription channels.

· Guidance: Demonstrated ability to work independently and provide technical direction to a team.

· Problem-Solving: Strong analytical and problem-solving skills, with a track record of successfully delivering complex projects.

· Collaboration: Excellent collaboration and interpersonal skills, with the ability to work effectively in a cross-functional team environment.

Knowledge, Skills & Abilities

· Architectural Patterns: Deep understanding of modern software architecture patterns (e.g., microservices, event-driven architecture, distributed systems).

· AI Expertise: Knowledge of and experience with modern AI and Agentic AI applications.

· Data Processing: Experience with data pipelines and real-time data processing.

· Performance Optimization: Expertise in identifying and resolving performance bottlenecks in large-scale systems.

· Communication: Exceptional written and verbal communication skills, including the ability to effectively present to diverse audiences.

· Presentation: Proficiency in creating and delivering clear, compelling technical presentations.

Education

Bachelor degree or equivalent experience

Advance Degree preferred

Preferred Certifications