19 AI Management jobs in India
Process Executive - AI & Service Management
Posted today
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Location : Mohali
City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number : 40966
Job DescriptionBusiness TitleGlobal FunctionGlobal DepartmentReporting toSize of team reporting in and type Role Purpose Statement Main Accountabilities Knowledge and Skills Behavior Technical Education & Experience Service Management Senior Manager - Center Projects NA An artificial intelligence (AI) engineer is responsible for designing, developing, and deploying AI solutions that enhance business processes and solve complex problems. Collaborating with cross-functional teams, AI engineers build and train machine learning models, develop algorithms, and integrate AI systems into existing software and infrastructure.In addition to technical responsibilities, AI engineers play a strategic role by identifying opportunities for AI applications and driving innovation across processes. With a focus on continuous improvement, AI engineers stay updated on advancements in artificial intelligence, exploring tools like PyTorch, TensorFlow, to enhance scalability and efficiency. This dynamic role is essential for Bunge looking to remain competitive in a rapidly evolving technological landscape. Key Responsibilities
Develop and implement AI models. Design machine learning models and algorithms to solve problems and enhance functionality.
Collaborate with cross-functional teams to build and deploy AI solutions.
Optimize AI systems. Improve the performance of AI models and systems for scalability and real-time applications.
Conduct data analysis. Analyze large data sets to identify patterns and insights that inform AI development.
Prototyping and testing. Create prototypes to test AI applications and refine machine learning techniques.
Stay updated on advancements. Research and implement the latest advancements in AI and machine learning frameworks.
Integrate AI solutions. Implement AI into existing software systems to enhance functionality and user experience. Use knowledge of Bunge’s business, structure and strategy to develop innovative solutions to improve results or eliminate problems.
Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.
Drive results through high standards, focus on key priorities, organization, and preparing others for change. A bachelor’s degree in computer science, data science, or a related field; a master’s degree is preferred.
Work experience. Hands-on experience in AI development, data analysis, and machine learning techniques.
Technical skills. Proficiency in programming languages like Python, Java, and TensorFlow; familiarity with PyTorch and Azure. Education. A bachelor’s degree in computer science, data science, or a related field; a master’s degree is preferred.
Work experience. Hands-on experience in AI development, data analysis, and machine learning techniques.
Technical skills. Proficiency in programming languages like Python, Java, and TensorFlow; familiarity with PyTorch and Azure.
Soft skills. Strong communication skills and problem-solving abilities to work effectively with stakeholders and cross-functional teams.
Certifications. Relevant certifications in AI and machine learning enhance a candidate’s skill set.
Knowledge base. Expertise in neural networks, natural language processing, and predictive models.
Data engineering. Experience working with big data, pipelines, and statistical analysis tools.
Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. Veterans/Disabled
Digital AI Product Management Associate Manager - HIH Evernorth
Posted 2 days ago
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Join us in revolutionizing healthcare through technology and innovation. We're seeking an exceptional Digital AI Product Management Associate Manager to lead empowered product teams in building scalable digital health solutions that improve lives across the globe.
Transform healthcare delivery by creating an intelligent ecosystem that harnesses our organization's vast health data assets through AI-driven personalization and modern technology approaches. As a Product Manager, you'll drive innovation in our Fortune 16 healthcare organization, leading cross-functional teams to build products that enhance health outcomes and customer experiences.
You will work with engineering, architecture, design, and data science teammates to build scalable solutions that leverage AI and personalization to transform healthcare delivery.
+ Opportunity to impact healthcare at global scale
+ Innovation-focused culture with emphasis on continuous learning
+ Collaboration with global teams and industry experts
**Responsibilities**
**Product Strategy & Execution**
+ Research product vision, strategy, and roadmap development aligned with business objectives
+ Lead discovery processes to identify customer needs and market opportunities
+ Translate complex healthcare challenges into elegant product solutions
+ Implement data-driven decision-making processes using analytics and customer feedback
**Technical Leadership**
+ Collaborate with engineers to define technical requirements and architecture
+ Guide the implementation of AI and personalization strategies at scale
+ Ensure product quality and performance through rigorous testing and iteration
**Stakeholder Management**
+ Build consensus across diverse stakeholder groups
+ Communicate product vision and strategy effectively at all organizational levels
+ Foster strong partnerships with global teams and external partners
**Qualifications**
**Required Experience**
+ 8-11 years of product management experience in digital products
+ Experience with AI/ML-driven product development
+ Proven track record in consumer or healthcare technology products
**Required Product Management Skills**
+ Ability to integrate complex systems for effective product solutions.
+ Passion for prioritizing end-user needs in product design and development.
+ Experience in managing product lifecycle stages: ideation, development, launch, analysis.
**Required Technical Skills**
+ Strong understanding of modern technology stacks and architecture
+ Proficiency in agile methodologies and product development frameworks
**Required Leadership**
+ Exceptional communication and stakeholder management abilities
+ Strong analytical and problem-solving capabilities
+ Demonstrated ability to influence without authority
**Required Education**
+ Bachelor's degree in Business, Analytics, Computer Science, Human-Centered Design, Product Management, or a related field from a Tier 1C college
**Location & Hours of Work**
+ Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
+ Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
**Equal Opportunity Statement**
_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Associate Director- Pharma R&D-AI Product Management
Posted today
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Job Overview/Summary :
Join GSK's dynamic team to lead the AI product vision and strategy, driving innovative solutions that align with our R&D goals in target choice, patient identification, molecule design and clinical trial effectiveness. Motivate and guide a cross-functional team to meet milestones. Collaborate with experts to develop high-quality simulation modeling and analytical solutions. Shape the future of AI at GSK by establishing clear roadmaps, promoting adoption, and delivering industry-leading products.
Responsibilities:
Take the lead in identifying ambitious opportunities and shaping AI product vision, strategy, and roadmaps in alignment with GSK's R&D goals.
Drive innovation by proactively exploring, adopting, and testing novel AI technologies, using creative problem-solving to address business pain points while leveraging partnerships and market insights.
Lead and motivate a cross-functional team of machine learning developers, engineers, and domain experts to achieve product milestones.
Compute, analyze, and document AI model performance metrics while identifying and implementing strategies to enhance model accuracy and effectiveness.
Collaborate with subject matter experts in pre-clinical research, clinical trial design and operation, precision medicine, regulatory science, and CMC to achieve scientifically sound and high-quality simulation modeling and analytical solutions.
Establish clear AI roadmaps and ensure stakeholder alignment throughout the product life cycle.
Promote AI adoption through creating intuitive user experiences, developing effective training programs, and iterating based on feedback to maximize impact.
Understand GSK's strategic and competitive position and deliver AI products that are aligned with our mission and recognized best in the industry.
Why You?
Basic Qualifications:
16+ years of overall experience with bachelor’s degree in computer science, bioinformatics, applied math, statistics or engineering
5+ years Pharma R&D product management experience with strong Business processes knowledge in two or more domain areas: pre-clinical research, clinical trial design and operation, precision medicine, regulatory science, chemistry, and manufacturing and controls (CMC).
2+ years' experience in AI/ML Product Management
Experience in Agile tool kits such as JIRA or Azure DevOps
Experience of AI/ML model metrics (e.g., F1 and AI-contents evaluation metrics) including human-in-the-loop (HITL) AI/ML monitoring.
Programming experience (R/SQL/Python) analyzing data sets and making decisions based on data.
Experience with prompt engineering techniques to improve solution accuracy.
Preferred Qualifications:
Experience managing the full AI product lifecycle, including incorporating customer feedback into product requirements, prioritizing features, and overseeing both pre- and post-launch activities.
Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, procurement, etc.), and guide the team through key milestones
Proficiency in AI-based tools in market research, product requirement, and user research to enhance efficiency.
Enthusiastic and resilient in a constantly evolving environment where the process is fluid and creative solutions are key.
Hands-on experience in data bricks, Azure AI stack, or GCP AI stack.
Hands-on experience with prompt programming such as DSPy.
Strong written and verbal communication skills in technical presentations and team objective and milestone reporting
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at to discuss your needs.
Skills
Artificial Intelligence (AI), Artificial Intelligence Ethics, Artificial Neural Networks (ANNS), Data Analysis, Deep Learning, Machine Learning, Machine Learning Algorithms, Mathematics Modeling, Model Validation, Predictive Modeling, Probabilistic Modeling, Python (Programming Language), StatisticsWhy GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.
Manager - Project Management (AI/ML)
Posted 2 days ago
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Job Description
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through **The Sprinklr Way.**
**Core Skills for Technical Delivery Manager** :
+ **AI Project/Portfolio Management** : Cross-product, Vendor & Budget Management
+ **Leadership & Communication** : Effective Team and Stakeholder Engagement
+ **Insights Generation** : Expertise in Power BI for Data-Driven Decisions
+ **AI/ML Lifecycle** : Managing End-to-End Implementation
+ **Client & Stakeholder Management** : Building Strong Relationships and Ensuring Satisfaction
+ **Operational Efficiencies** : Driving Process Improvements and Cost Optimization
**Job Responsibilities**
**Collaborate with Product Engineers and Data science teams to build and deliver AI products**
**Connect with the** **internal** **and external** **stakeholders** **to understand use cases and advise** **on** **solutions**
**Ability to translate complex technical concepts to non-technical stakeholders**
**Training the** **team** **on** **AI specific configuration** **, AI model** **development and delivery process** **and** **data** **analysis**
**An ideal candidate** **should have proficient** **knowledge of handling office tools** **like** **-** **Lucid Chart** **s** **,** **Confluence,** **JIRA, MS office suite** **to build an organized professional-level documentation.**
**Ability to understand responsibilities and prio** **rities, sense** **possible pitfalls** **, and** **timely** **discuss them with the team**
**Owning escalations, priority incidents, collaborating to meet resolutions, and** **establishing** **effective** **synergy** **amo** **n** **gst the** **stakeholders** **and gathering their reviews**
**Developing** **system and procedures to ensure quality of delivery**
**Understanding the scope of deliveries and creating collaborative delivery plans** **.**
**Being accountable for service delivery performance, meeting customer expectations, and** **aid in** **driving future demand** **.**
**Assisting in people** **management, including staff recruitment, performance assessment, training, and mentoring** **.**
**Preferred Qualification** **:**
**Full-time** **masters** **degree in either of the following specializations:**
**Management** **/Engineering/Communication**
**Overall** **5-8** **years of experience** **in ML project management or similar leadership role.**
**Understanding and knowledge of Agile and Scrum process** **,** **terminologies** **and art** **e** **facts**
**Prior experience** **and background** **in** **service delivery,** **data management, team management, client communication,** **vendor management and** **documentation.**
**Working knowledge of** **ML lifecycle and workflows** **, from** **initial** **client consultation to final deployment.**
**Good written and verbal communication skills - Ability to create training docume** **ntation, review project documents for peers, and create custom documentation when** **required** **for a client**
**Organizational and Interpersonal skills to keep project goals clear, have** **timely** **catch-up with internal team/clients, and ensure** **deliveries are** **checked and tested** **in prior**
**Ability to collaborate - working with the Product manager on setting team goals, planning, and achieving them. Also, present/share newer solutions or ideas for growth and improvements in the team**
**Taking ownership of critical incidents, coordinating with resolution parties, and** **establishing** **effective communication between stakeholders for post-incident reviews**
**Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery**
**Developing a deep understanding o** **f the projects** **to gain insights into the scope of service delivery**
**Taking accountability for service delivery performance, meeting customer expectations, and driving future demand**
**Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization**
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
Manager - Project Management (AI/ML)
Posted today
Job Viewed
Job Description
Description
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Core Skills for Technical Delivery Manager :
Job Responsibilities
Collaborate with Product Engineers and Data science teams to build and deliver AI products
Connect with theinternal and externalstakeholders to understand use cases and advise on solutions
Ability to translate complex technical concepts to non-technical stakeholders
Training the teamon AI specific configuration, AI model development and delivery process and data analysis
An ideal candidate should have proficient knowledge of handling office toolslike -Lucid Charts, Confluence, JIRA, MS office suite to build an organized professional-level documentation.
Ability to understand responsibilities and priorities, sense possible pitfalls, and timely discuss them with the team
Owning escalations, priority incidents, collaborating to meet resolutions, and establishing effective synergyamongst the stakeholders and gathering their reviews
Developing system and procedures to ensure quality of delivery
Understanding the scope of deliveries and creating collaborative delivery plans.
Being accountable for service delivery performance, meeting customer expectations, and aid in driving future demand.
Assisting in people management, including staff recruitment, performance assessment, training, and mentoring.
Preferred Qualification:
Full-time masters degree in either of the following specializations:
Management/Engineering/Communication
Overall 5-8 years of experience in ML project management or similar leadership role.
Understanding and knowledge of Agile and Scrum process, terminologies and artefacts
Prior experience and background in service delivery, data management, team management, client communication, vendor management and documentation.
Working knowledge of ML lifecycle and workflows, from initial client consultation to final deployment.
Good written and verbal communication skills - Ability to create training documentation, review project documents for peers, and create custom documentation when required for a client
Organizational and Interpersonal skills to keep project goals clear, have timely catch-up with internal team/clients, and ensure deliveries are checked and tested in prior
Ability to collaborate - working with the Product manager on setting team goals, planning, and achieving them. Also, present/share newer solutions or ideas for growth and improvements in the team
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
Developing a deep understanding of the projects to gain insights into the scope of service delivery
Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Senior Manager, Product Management - AI Strategy
Posted today
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Job Description
At Clarivate, the Life Sciences and healthcare (LS&H) AI team develops AI-powered features and tools that enhance products across the LS&H portfolio. We are a global team of Engineers and Data Scientists focused on delivering scalable, production-ready AI capabilities that bring real value to life science and healthcare organizations. Our work culture emphasizes flexibility, innovation, and strong cross-functional collaboration. We are looking for a Senior Manager , AI Strategy to be part of our newly formed AI Innovation team.
About You – experience, education, skills, and accomplishments
10+ years of experience in data science, applied machine learning, or AI strategy, with at least 3 years in a leadership or strategic role.
Strong understanding of data science workflows, including data preparation, model evaluation, MLOps, and integration into production systems.
Familiarity with LLMs, agents, vector search, and AI platform integration.
Demonstrated ability to lead cross-functional teams and influence without authority.
Excellent communication and stakeholder engagement skills.
Experience with AI governance, responsible AI, or regulatory compliance is a plus.
Advanced degree (PhD or MSc) in a relevant field (e.g., Data Science, Computer Science, Bioinformatics, or related) preferred.
It would be great if you also had . . .
Experience working in a matrixed organization or platform team environment.
Proven experience in life sciences, healthcare, MedTech, or related domains.
Familiarity with agile methodologies and product discovery practices.
A passion for making AI accessible, responsible, and impactful.
What will you be doing in this role?
Partner with LS&H business units (R&D, Commercialisation, MedTech) to identify and shape AI opportunities.
Translate business needs into actionable AI strategies and technical roadmaps.
Collaborate with data science teams to evaluate feasibility and leverage existing models.
Work closely with engineering and architecture teams to guide solution design and integration.
Contribute to the evolution of the Clarivate AI platform in partnership with A&G.
Promote responsible AI practices, including transparency, fairness, and compliance.
Represent the AI Innovation team in strategic discussions with senior stakeholders.
Foster a culture of experimentation, curiosity, and collaboration.
Product you will be developing
This is an exciting opportunity to play a key role in shaping the future of AI across our Life Sciences & Healthcare (LS&H) business. As part of the newly formed AI Innovation team, you will work across business units to identify, prioritize, and enable high-impact AI use cases—helping us deliver smarter, more scalable solutions to our customers.
This is a strategic leadership role focused on enablement, collaboration, and responsible innovation. You will work closely with engineering, product, data science, and architecture teams, as well as our AI platform team, to ensure AI capabilities are aligned with business goals and integrated effectively across our portfolio.
Hours of work
This is a hybrid position is based at our Barcelona, London or Bangalore office. Working hours will align with the local time zone of your chosen location, but keep in mind that your team will be distributed across the globe!
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Specialist Product Management - AI Powered Custom Analytics Solution
Posted 2 days ago
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_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist Product Management - AI Powered Custom Analytics Solution
Overview
- Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
- The D&S global product team is seeking a Manager of Product Management to support the evolution and expansion of the Data, Analytics, and AI product suite. This is an individual contributor role for an experienced Product Manager, reporting into the Director of Product Management.
- You will closely collaborate with ACS teams to accelerate growth of the business
- You will work hands-on with engineers, designers, and other product managers to design and build products and solutions based on our analytics consulting work
- You will partner closely with regional product, BD, sales, compliance, and UI/UX teams to shape the strategy, create demand, and grow the adoption of these products.
- You will support go-to-market execution, ensure product-market fit through continuous feedback loops, and lead initiatives that strengthen Mastercard's position as a data and analytics partner of choice.
Product Management in Data & Services at Mastercard
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
- Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation-taking into account how our products all work together to serve customer needs
Role
- Support the product portfolio of custom analytics, configured analytics, and new scalable products derived from consulting work, informing the product vision, strategy, and roadmap based on customer demand and market / competitive trends.
- Shape the product strategy with a focus on scalability, market relevance, and growth potential - working with regional teams to identify opportunities for adoption and revenue generation.
- Drive demand by partnering with BD, sales, and marketing teams on GTM plans, sales enablement materials, and customer-facing positioning.
- Serve as the voice of the customer through structured Voice of the Customer programs, usability testing, and continuous feedback, converting insights into actionable enhancements.
- Build analytic products and solutions to drive Smarter Decisions and Better Outcomes for customers, leveraging in-house and 3rd party assets and capabilities effectively to maximize ROI for the program
- Manage external relationships with suppliers and partners in compliance with all Mastercard policies and procedures
- Champion Design Thinking and a user-centric product culture - using journey mapping, ideation, and testing to refine the product experience.
- Establish and drive product management disciplines across the lifecycle, e.g., Studio framework, Agile delivery, product quality, readiness checklists, and post-launch assessments.
- Collaborate cross-functionally with Engineering, UI/UX, Compliance, and Legal teams to deliver fit-for-market, compliant, and scalable product releases.
- Monitor product KPIs and performance metrics to evaluate impact and inform prioritization decisions; present findings and recommendations to senior stakeholders.
- Manage external relationships with vendors, suppliers, and partners in line with Mastercard policies.
- Ensure alignment with Mastercard's Software Development Lifecycle (SDLC), collaborating with Technical PMs and Engineering teams to deliver high-quality software efficiently.
- Navigate across geographies and cultures, influencing technical and non-technical audiences, and drive alignment across diverse stakeholder groups.
- Institutionalize knowledge through consistent documentation and process adherence to ensure scalability and repeatability.
- Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility
- Emulate and drive Mastercard Way behaviors through behavior, recognition, coaching, and employee engagement.
All About You
- Demonstrated ability to operate independently
- Excellent problem-solving, critical thinking and analytical skills
- Demonstrated ability to operate independently and drive cross-functional initiatives.
- Strong strategic thinking with ability to connect customer problems to long-term product vision.
- Excellent problem-solving, critical thinking, and analytical skills.
- Experience collaborating with BD, marketing, sales, and customer-facing teams to drive adoption.
- Hands-on, action-oriented, and results-focused, with strong prioritization and project management skills.
- Comfortable working with large datasets, customer research, and performance metrics.
Preferred Skills
- 2-6 years of Experience working with multiple stakeholders to build analytical solutions to solve complex business problems.
- Experience in collaborating with external partners to build joint solutions and accelerate growth
- Has skills to develop and evangelize product lifecycle management ways of working, processes, and tools
- Strong communication skills with the ability to present to senior executives and cross-regional teams with clarity and influence.
- Has experience in setting direction for go-to-market plans in multiple regions/markets and leveraging market insights to differentiate from competitors
- Proven ability to lead in a matrixed organization and build productive, trust-based relationships across functions.
- Good to have : Experience working in ACS or extensive collaboration with ASA teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Associate Director - Product Management - Agentic AI
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About ArisGlobal: ArisGlobal is dedicated to empowering life science organizations to deliver breakthroughs faster, more accurately, and with greater precision. Our software, services, and technologies are essential to the delivery of life-saving medications. As an industry leader, ArisGlobal offers software as a service for Clinical Trials, Regulatory Affairs, Drug Safety, and Medical Affairs. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the world's most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration. ArisGlobal boasts a worldwide presence with offices located in the US, Croatia, Slovenia, Japan, China, and India. We are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all team members. The Opportunity: ArisGlobal is seeking a Associate Director – Product Management - Agentic AI to both create and grow a strategic revenue-generating product line within our Agentic AI solutions platform. In this role, you will translate high-priority opportunity areas into products, iterating quickly toward validated outcomes. You’ll combine practical product leadership with commercial thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform trajectory. This is a customer-facing, zero-to-one build role, ideally suited to someone with a background in data-driven decision support and insight generation, combined with experience of developing Agentic AI propositions. Key Responsibilities:
Product Creation, Management & Growth: Drive the zero-to-one product build, leveraging entrepreneurial DNA and experience with lean startup, design thinking, service design, and other relevant methodologies.
Translate strategic priorities into roadmaps, MVP definitions, user stories, and delivery plans.
Operate with autonomy and pace, taking new products from concept through early validation to scale.
Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Customer Development: Engage with key stakeholders in life sciences to validate need, value, and usability.
Run lean product discovery cycles across hypothesis-driven themes.
Serve as a key external representative of the product — trusted, credible, and customer-aware. Cross-Functional Collaboration: Work collaboratively across internal teams including Engineering, Sales, Services, and Marketing to ensure alignment on product priorities, effective go-to-market execution, and customer adoption.
Work, as needed, with key external partnerships, as required to build out and commercialise new propositions.
Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Why Join Us?:
You’ll help build one of the most strategic products within a bold new wave of Agentic AI capabilities. This is a rare chance to take full product ownership, drive innovation with real customer impact, and work within a supportive team that’s moving fast to shape the future of AI-powered development in life sciences. Skill Requirements:
Required: 12+ years of experience in Product Management in B2B2C, B2B, or B2C space.
3+ years in AI-focused product management in B2B2C, B2B, or B2C space.
Good experience in Agentic AI
Experience working closely and driving product requirements for Data Engineering, ML Engineering, and Data Science teams.
Proven track record of launching AI-driven enterprise SaaS solutions at scale.
Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value.
Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience.
Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders.
Proven ability to prioritize and execute effectively in dynamic environments.
Entrepreneurial DNA, with experience in zero-to-one product builds and methodologies such as lean startup, design thinking, and service design. Preferred: Prior experience building AI products or platforms designed to automate or augment enterprise workflows.
Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products.
Formal degree in a technical field such as Machine Learning, Statistics, or Computer Science.
Familiarity with core AI platform elements and knowledge of AI tooling stack across one/many public cloud and data vendors.
Experience managing large, technically complex product programs spanning multiple teams.
A high degree of independent drive.
Experience in contextual intelligence, information design, and insight generation.
AI/ML and Knowledge Management, AVP
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Manager - Program Management & AI Expert (CRMA, SFDC, AI tools)
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Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
Inviting applications for the role of Manager - Program Management & AI Expert (CRMA, SFDC, AI tools)
We are seeking a highly skilled Program Management and AI Expert to join our dynamic team. The ideal candidate will have extensive experience in program management office (PMO) roles, Salesforce.com (SFDC), AI implementation, AI tools and technologies, and Customer Relationship Management Analytics (CRMA). This role requires a strategic thinker with a strong technical background and the ability to manage complex projects effectively.
Responsibilities
Lead and manage AI implementation projects from inception to completion, ensuring alignment with business objectives.
Oversee PMO activities, including project planning, execution, monitoring, and reporting.
Implement and optimize AI tools and technologies to enhance business processes.
Collaborate with cross-functional teams to ensure successful project delivery.
Identify risks and develop mitigation strategies to ensure project success.
Provide regular updates to stakeholders on project status, milestones, and deliverables.
Qualifications we seek in you!
Minimum Qualifications / Skills
Proven experience in PMO roles with a track record of successful project delivery.
Proficiency in SFDC and its various modules.
Extensive knowledge of AI implementation methodologies and best practices.
Hands-on experience with AI tools and technologies.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of CRMA would be an added advantage.
Preferred Qualifications/ Skills
Bachelor’s degree in computer science, Engineering, or a related field. A master’s degree is preferred.
Minimumof experience in program management and AI-related roles.
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.