503 Airline Support jobs in India

TCS is hiring for Team Member (Airport Operations) role!

• Location - Mumbai
• Shift - 24*7

Job Description:

• Graduate in any stream with relevant travel experience
• International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism
• Good knowledge of Airline Industry
• Previous work experience of working on Airport systems and applications for Crew, Ground, Departure Control, Turn Around, Baggage, and loading
• Working knowledge of any GDS
• Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management.
• Supported Crew systems for scheduling, tracking, and ensuring efficient utilization of crew resources.
• Supported Baggage System like Monitoring and operating automated baggage handling systems
• Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS)
• Creating Incidents/Problem as per incident management & problem management tools

Other Requirements:

• Available to work in 24 x 7 shifts
• Good communication
• Working knowledge of MS Office and other standard desktop applications
• Good Analytical & Research skills. Good troubleshooting and coordination skills.
• Ability to work independently with minimum supervision.
• Ability to achieve stringent SLAs

Interested professionals can apply if this role aligns with your expertise and interests.

Thanks & Regards,

Megha Dixit - TCS HR

• Supervise and coordinate the activities of ground handling staff, including ramp agents, baggage handlers, and customer service representatives.
• Ensure efficient and safe turnaround of aircraft, adhering to strict timelines and operational procedures.
• Monitor all ground operations to maintain compliance with aviation safety regulations and company policies.
• Manage the allocation of resources, including personnel, equipment, and vehicles.
• Conduct safety inspections and audits, identifying and addressing potential hazards.
• Provide training and guidance to ground operations staff, fostering a culture of safety and professionalism.
• Liaise with flight crews, air traffic control, and other airport stakeholders to ensure seamless operations.
• Handle customer inquiries and resolve any issues that may arise during ground operations.
• Maintain accurate records of flight activities, ground handling services, and staff performance.
• Respond to emergencies and implement contingency plans as needed.
• Optimize operational efficiency to minimize delays and enhance passenger experience.

• Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in airport operations or ground handling.
• Proven leadership and team management skills.
• Strong knowledge of aviation safety regulations (e.g., ICAO, DGCA guidelines).
• Excellent understanding of aircraft ground handling procedures.
• Proficiency in operational planning and resource management.
• Effective communication, problem-solving, and decision-making abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Experience with airport operations software is a plus.
• Commitment to safety and customer service excellence.

• Supervise and coordinate the activities of ground staff, including ramp agents, baggage handlers, and customer service representatives.
• Oversee aircraft ground handling services, ensuring timely and safe turnaround operations.
• Monitor flight schedules and operational performance, identifying and resolving any disruptions.
• Ensure compliance with all aviation regulations, safety procedures, and company policies.
• Manage the allocation and utilization of airport resources, including equipment and personnel.
• Liaise with airline representatives, air traffic control, and other airport stakeholders.
• Respond to emergencies and incidents, implementing established protocols.
• Conduct regular safety inspections and ensure adherence to security measures.
• Train new employees and provide ongoing professional development for the operations team.
• Prepare operational reports and analyze performance data to identify areas for improvement.

• Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field.
• Minimum of 4 years of experience in airport operations or airline ground handling.
• In-depth knowledge of aviation regulations, safety standards, and operational procedures.
• Proven leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Flexibility to work shifts, including nights, weekends, and holidays.
• Proficiency in airport operations software and systems.
• Commitment to maintaining a safe and secure working environment.

• Coordinate and manage daily airport operational activities, including flight movements and ground handling.
• Monitor airport traffic and manage the flow of aircraft, passengers, and baggage.
• Liaise with airlines, air traffic control, ground staff, and other airport stakeholders.
• Ensure compliance with all aviation regulations, safety standards, and company policies.
• Manage airport resource allocation, including gate assignments and operational equipment.
• Respond to operational disruptions and emergencies, implementing contingency plans.
• Maintain and update airport operational databases and documentation.
• Prepare operational reports and performance analyses.
• Assist in the development and implementation of operational improvement initiatives.
• Handle passenger inquiries and provide support during flight disruptions.
• Coordinate with security and customs personnel as needed.
• Manage the dispatch and tracking of airport vehicles and services.
• Ensure a high level of customer service for passengers and airline partners.
• Communicate effectively with all parties involved in airport operations, utilizing remote tools.

• Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
• Proven experience in airport operations, airline operations, or a similar logistics-focused role.
• Strong understanding of airport processes, flight scheduling, and ground handling procedures.
• Proficiency in airport management software and Microsoft Office Suite.
• Excellent organizational, time management, and multitasking skills.
• Strong communication and interpersonal abilities, with the capacity to coordinate effectively remotely.
• Ability to work independently, remain calm under pressure, and make sound decisions.
• Knowledge of aviation regulations and safety protocols.
• Problem-solving skills and a proactive approach to operational challenges.
• Familiarity with air traffic control procedures is a plus.

• Supervise and coordinate daily airport ground operations.
• Manage and direct teams of ground handling staff, including ramp agents and customer service personnel.
• Ensure timely and efficient aircraft turnarounds.
• Oversee baggage handling, cargo operations, and passenger services.
• Maintain adherence to all aviation safety regulations and company policies.
• Monitor operational performance and implement corrective actions as needed.
• Coordinate with airlines, air traffic control, and other airport authorities.
• Respond to and manage operational disruptions and emergencies.
• Conduct regular safety inspections and report any hazards or incidents.
• Provide training and guidance to ground staff.

• Bachelor's degree in Aviation Management, Business Administration, or a related field.
• Minimum of 4 years of experience in airport operations or ground handling.
• Proven supervisory or leadership experience in an airport environment.
• Thorough understanding of airport operations, safety procedures, and regulations.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work under pressure and make quick, effective decisions.
• Familiarity with various airport equipment and systems.
• Strong commitment to safety and operational excellence.
• Flexibility to work shifts, including nights, weekends, and holidays.

• Monitor and manage airport operations, including flight movements and gate assignments.
• Coordinate with airlines, ground handlers, and other airport stakeholders.
• Ensure adherence to safety regulations and operational procedures.
• Respond to operational disruptions and implement contingency plans.
• Conduct regular inspections of airport facilities and equipment.
• Assist in the development and implementation of operational policies.
• Manage airport emergency response procedures.
• Liaise with regulatory authorities and ensure compliance.

• Bachelor's degree in Aviation Management, Business Administration, or a related field.
• Minimum of 4 years of experience in airport operations or aviation management.
• Knowledge of airport operations, air traffic control, and aviation regulations.
• Strong understanding of safety protocols and emergency procedures.
• Excellent organizational, communication, and leadership skills.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficiency in airport operational software is a plus.