272 Airport Services jobs in India
Assistant Manager - Airport Services
Posted 3 days ago
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Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Airport Services is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Airport services experience. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
**Primary Location:** IN-HR-Gurgaon
**Organization:** Grand Hyatt Gurgaon
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** GUR002182
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Supervisor Airport Services - BLR
Posted today
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Job Description
Job Purpose
Qualification
- Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers.
- Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates requirements for the days operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised.
- Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations.
- Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer.
- Process all baggage claims and control expenditure on damaged baggage replacements and lost baggage claims as per applicable procedures and in a timely manner.
- Support and cover the Emirates Ticket Desk, where applicable, and undertake ticketing/reservation duties to ensure seamless service to customers.
- Support, coach and develop airport services agents and other relevant personnel to ensure that they are fully briefed/debriefed of the operational requirements and they provide the required Customer service levels.
- Assist the ASM in conducting staff performance reviews in line with Performance Matters (i.e. setting staffs objectives and development plan) and support the PM process by ensuring feedback is provided to staff PM reviews within stipulated time limits.
- Carry out credit card verification and Travel documents checks diligently.
- When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.
Competitive Salary
Skills Required
Customer Service
Assistant Manager - Airport Services
Posted today
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Job Description
Assistant Manager - Airport Services
Grand Hyatt Grand Hyatt Gurgaon IN - HR - GurgaonFront OfficeEntry Level ManagerFull-timeReq ID: GUR002182LocalSummary
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Airport Services is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Airport services experience. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
Assistant Manager - Airport Services
Posted today
Job Viewed
Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International&aposs Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Airport Services is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Airport services experience. Should be a holder of the &aposClefs d&aposOr&apos. Good problem solving, organisational and interpersonal skills are a must.
Skills Required
Administration
Customer Support Agent – Airport Services
Posted today
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Job Description
Experience
0 - 1 Years
No. of Openings
157
Role
Airport Customer Care Agent
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Airport Lounge Services Associate
Posted today
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Job Description
Experience
0 - 2 Years
No. of Openings
129
Education
Higher Secondary, Secondary School, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
Role
Airport Lounge Services Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Airport Operations Specialist
Posted today
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Job Description
TCS is hiring for Team Member (Airport Operations) role!
- Location - Mumbai
- Shift - 24*7
Job Description:
- Graduate in any stream with relevant travel experience
- International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism
- Good knowledge of Airline Industry
- Previous work experience of working on Airport systems and applications for Crew, Ground, Departure Control, Turn Around, Baggage, and loading
- Working knowledge of any GDS
- Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management.
- Supported Crew systems for scheduling, tracking, and ensuring efficient utilization of crew resources.
- Supported Baggage System like Monitoring and operating automated baggage handling systems
- Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS)
- Creating Incidents/Problem as per incident management & problem management tools
Other Requirements:
- Available to work in 24 x 7 shifts
- Good communication
- Working knowledge of MS Office and other standard desktop applications
- Good Analytical & Research skills. ▪ Good troubleshooting and coordination skills.
- Ability to work independently with minimum supervision.
- Ability to achieve stringent SLAs
Interested professionals can apply if this role aligns with your expertise and interests.
Thanks & Regards,
Megha Dixit - TCS HR
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Airport Operations Specialist
Posted today
Job Viewed
Job Description
TCS is hiring for Team Member (Airport Operations) role!
- Location - Mumbai
- Shift - 24*7
Job Description:
- Graduate in any stream with relevant travel experience
- International Air Transport Association (IATA) Certified or Diploma in Travel and Tourism
- Good knowledge of Airline Industry
- Previous work experience of working on Airport systems and applications for Crew, Ground, Departure Control, Turn Around, Baggage, and loading
- Working knowledge of any GDS
- Supported DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management.
- Supported Crew systems for scheduling, tracking, and ensuring efficient utilization of crew resources.
- Supported Baggage System like Monitoring and operating automated baggage handling systems
- Knowledge of Printing flight load sheet, baggage report, Advance Passenger Information System (APIS)
- Creating Incidents/Problem as per incident management & problem management tools
Other Requirements:
- Available to work in 24 x 7 shifts
- Good communication
- Working knowledge of MS Office and other standard desktop applications
- Good Analytical & Research skills. Good troubleshooting and coordination skills.
- Ability to work independently with minimum supervision.
- Ability to achieve stringent SLAs
Interested professionals can apply if this role aligns with your expertise and interests.
Thanks & Regards,
Megha Dixit - TCS HR
Airport Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Supervise and coordinate the activities of ground handling staff, including ramp agents, baggage handlers, and customer service representatives.
- Ensure efficient and safe turnaround of aircraft, adhering to strict timelines and operational procedures.
- Monitor all ground operations to maintain compliance with aviation safety regulations and company policies.
- Manage the allocation of resources, including personnel, equipment, and vehicles.
- Conduct safety inspections and audits, identifying and addressing potential hazards.
- Provide training and guidance to ground operations staff, fostering a culture of safety and professionalism.
- Liaise with flight crews, air traffic control, and other airport stakeholders to ensure seamless operations.
- Handle customer inquiries and resolve any issues that may arise during ground operations.
- Maintain accurate records of flight activities, ground handling services, and staff performance.
- Respond to emergencies and implement contingency plans as needed.
- Optimize operational efficiency to minimize delays and enhance passenger experience.
Qualifications:
- Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
- Minimum of 3-5 years of experience in airport operations or ground handling.
- Proven leadership and team management skills.
- Strong knowledge of aviation safety regulations (e.g., ICAO, DGCA guidelines).
- Excellent understanding of aircraft ground handling procedures.
- Proficiency in operational planning and resource management.
- Effective communication, problem-solving, and decision-making abilities.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Experience with airport operations software is a plus.
- Commitment to safety and customer service excellence.
This role offers a competitive salary, benefits package, and the opportunity to be part of a vital team within the aviation industry. Become a leader in ensuring smooth airport operations.
Airport Operations Supervisor
Posted 2 days ago
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Job Description
The Airport Operations Supervisor will be responsible for overseeing day-to-day airport activities, including managing ground staff, coordinating with airline representatives, and ensuring adherence to safety and security protocols. You will play a key role in managing flight schedules, baggage handling, gate assignments, and responding to operational disruptions. This position requires a keen eye for detail, strong leadership capabilities, and the ability to make critical decisions under pressure. Contributing to the continuous improvement of operational processes and ensuring a positive passenger experience are primary objectives.
Qualifications should include a Bachelor's degree in Aviation Management, Business Administration, or a related field. Previous experience in airport operations or a similar supervisory role within the aviation industry is required (minimum 3 years). Knowledge of airport safety regulations, ground handling procedures, and airline operations is essential. Excellent communication, problem-solving, and interpersonal skills are necessary. The ability to work flexible hours, including nights, weekends, and holidays, is a requirement for this role, which offers a hybrid work model with key responsibilities managed on-site in Kochi, Kerala, IN .