4 Aisats jobs in India

Assistant Manager - Airport Services

Gurgaon, Haryana Hyatt

Posted 2 days ago

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Job Description

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Airport Services is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Airport services experience. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
**Primary Location:** IN-HR-Gurgaon
**Organization:** Grand Hyatt Gurgaon
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** GUR
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Senior Operations Manager - Airport Services

201310 Noida, Uttar Pradesh ₹1300000 Annually WhatJobs

Posted 21 days ago

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full-time
Our client, a leading organization in the Aviation sector, is seeking an experienced Senior Operations Manager to oversee critical airport services. This role combines on-site operational leadership with strategic planning in a hybrid capacity, based at our client's key hub in Noida, Uttar Pradesh, IN .

The Senior Operations Manager will be responsible for ensuring the efficient and safe delivery of a wide range of airport operations, including ground handling, passenger services, and cargo operations. You will lead and manage operational teams, develop and implement standard operating procedures (SOPs), and monitor key performance indicators (KPIs) to drive service excellence and operational efficiency. Responsibilities include resource planning, budget management, stakeholder coordination (airlines, regulatory bodies, other airport stakeholders), and implementing continuous improvement initiatives. A strong focus on safety, security, and regulatory compliance is paramount.

The ideal candidate will possess a Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field, with a minimum of 7 years of progressive experience in airport operations or a similar fast-paced logistics environment. Demonstrated leadership experience managing large teams and complex operations is required. A deep understanding of aviation regulations, safety protocols, and airport infrastructure is essential. Excellent problem-solving, decision-making, and communication skills are critical, along with the ability to work effectively under pressure. Experience with operational planning software and a commitment to delivering exceptional customer service are highly valued. This is a challenging yet rewarding opportunity to contribute to the smooth functioning of a major aviation hub.

Key Responsibilities:
  • Manage and direct day-to-day airport operational activities, ensuring safety and efficiency.
  • Lead, train, and motivate operational teams to achieve performance targets.
  • Develop, implement, and enforce Standard Operating Procedures (SOPs).
  • Monitor operational KPIs and implement corrective actions as needed.
  • Oversee resource allocation, including staffing and equipment.
  • Ensure compliance with all aviation safety, security, and regulatory requirements.
  • Collaborate effectively with airlines, ground handlers, and other airport stakeholders.
  • Manage operational budgets and control costs.
  • Drive continuous improvement initiatives to enhance service quality and operational efficiency.
Qualifications:
  • Minimum of 7 years of experience in airport operations or a related aviation/logistics management role.
  • Proven experience in managing operational teams and complex processes.
  • Strong knowledge of aviation regulations, safety standards, and airport procedures.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability in problem-solving, decision-making, and crisis management.
  • Bachelor's degree in Aviation Management, Business Administration, or a related field.
  • Ability to work effectively in a hybrid environment, requiring both on-site presence and remote strategic involvement.
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Airline Operations Manager - Ground Handling

380001 Ahmedabad, Gujarat ₹75000 Monthly WhatJobs

Posted 23 days ago

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full-time
Our client, a leading airline services provider, is seeking a highly organized and experienced Airline Operations Manager to oversee ground handling operations at Ahmedabad, Gujarat, IN . This is a critical on-site role responsible for ensuring the safe, efficient, and timely turnaround of aircraft. The ideal candidate will have a strong background in aviation operations, a deep understanding of ground handling procedures, and proven leadership skills. You will manage a team of ground staff, including ramp agents, baggage handlers, and customer service representatives, ensuring adherence to strict safety protocols and airline standards. Key responsibilities include coordinating flight schedules, managing resources (personnel and equipment), resolving operational issues, and liaising with flight crews, airport authorities, and airline representatives. This position requires a proactive approach to problem-solving, excellent communication skills, and the ability to maintain composure under pressure in a dynamic airport environment. Continuous improvement of operational processes and staff training are essential components of this role.

Responsibilities:
  • Oversee all aspects of daily ground handling operations for assigned flights, ensuring safety, efficiency, and punctuality.
  • Manage, train, and motivate a team of ground handling staff, including ramp agents, baggage handlers, and aircraft technicians.
  • Ensure strict adherence to all safety regulations, airport procedures, and airline-specific operational standards.
  • Coordinate aircraft turnaround processes, including baggage handling, cargo loading, fueling, and passenger boarding/disembarking.
  • Monitor flight schedules and proactively address any disruptions or delays to minimize impact.
  • Manage the allocation and deployment of ground support equipment (GSE) and personnel.
  • Liaise effectively with flight crews, air traffic control, station managers, and other stakeholders.
  • Implement and maintain operational performance standards, identifying areas for improvement.
  • Conduct regular safety audits and operational reviews to ensure compliance and best practices.
  • Develop and manage operational budgets, controlling costs related to staffing, equipment, and supplies.
  • Respond promptly and effectively to operational emergencies and incidents.
  • Foster a culture of safety, teamwork, and customer service among the ground handling team.

Qualifications:
  • Bachelor's degree in Aviation Management, Logistics, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in airline operations, ground handling, or airport management.
  • Demonstrated leadership experience, with the ability to manage diverse teams effectively.
  • Thorough understanding of aviation safety regulations (e.g., IATA, DGCA standards) and ground handling procedures.
  • Proven ability to manage complex operational challenges in a fast-paced environment.
  • Excellent problem-solving, decision-making, and crisis management skills.
  • Strong communication and interpersonal skills for effective collaboration with various stakeholders.
  • Proficiency in relevant operational software and systems.
  • Ability to work flexible hours, including nights, weekends, and holidays, as required by flight schedules.
  • A commitment to maintaining the highest standards of safety and operational excellence.

This is an excellent opportunity for a seasoned aviation professional to lead critical operations at a major airport. Join our dedicated team in Ahmedabad, Gujarat, IN and play a vital role in keeping the skies moving.
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Senior Operations Manager - Airport Ground Handling

248001 Dehradun, Uttarakhand ₹75000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is seeking a highly experienced and dynamic Senior Operations Manager to oversee airport ground handling services in **Dehradun, Uttarakhand, IN**. This critical on-site role requires a leader with a proven track record in managing complex operational environments, ensuring safety, efficiency, and exceptional customer service within the aviation sector. You will be responsible for leading and motivating a diverse team of ground handling staff, including ramp agents, baggage handlers, and customer service representatives. Key responsibilities include developing and implementing operational strategies, managing budgets, ensuring compliance with aviation regulations and safety protocols, and fostering a culture of continuous improvement. The Senior Operations Manager will be the primary point of contact for airline clients, addressing their operational needs and ensuring seamless service delivery. This position demands strong leadership, excellent problem-solving skills, and the ability to thrive under pressure in a high-volume, time-sensitive environment. Responsibilities include:
  • Overseeing all aspects of airport ground handling operations, including ramp, baggage, aircraft servicing, and passenger handling.
  • Developing and implementing operational plans to meet service level agreements and efficiency targets.
  • Managing and leading a large team of ground handling staff, fostering a safety-conscious and performance-driven culture.
  • Ensuring strict adherence to all aviation safety regulations, security protocols, and company policies.
  • Monitoring operational performance, analyzing data, and implementing corrective actions to drive improvements.
  • Managing operational budgets, controlling costs, and optimizing resource allocation.
  • Serving as the primary liaison with airline clients, addressing their needs and ensuring customer satisfaction.
  • Coordinating with air traffic control, security, and other airport stakeholders.
  • Managing the procurement and maintenance of ground support equipment (GSE).
  • Conducting regular safety audits and risk assessments.
  • Implementing training programs to enhance staff skills and compliance.
A Bachelor's degree in Aviation Management, Business Administration, Logistics, or a related field is preferred. A minimum of 8 years of experience in airport operations or ground handling, with at least 4 years in a supervisory or management role, is required. Deep knowledge of aviation regulations (e.g., IATA, DGCA) and safety management systems is essential. Proven leadership, operational management, financial acumen, and excellent communication skills are vital. The ability to work flexible hours, including nights, weekends, and holidays, is a requirement for this position.
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