557 Amazon Account Management jobs in India

Description
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.
Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See for services offered in US & for product details in India.
As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform.
The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.
Prior Experience and skills:
· Experience in an analytical, results-oriented environment with external customer interaction.
· Proven ability to manage the business "by the numbers". Must be metrics-driven.
· Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
· Experience working with SME retailers is an advantage.
· Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
· Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
· Ability to speak the local language is desirable
Personal attributes and competencies:
· Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
· Takes initiative. Doesn't wait to be asked. Plans efficiently.
· Consistent effort, commitment, perseverance and willingness to go above and beyond when needed.
· Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
· Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
· Disciplined in executing repeatable operational processes.
· Has sound judgment and ability solve issues on the spot.
· Makes good decisions when analysis of data is not sufficient to reach a conclusion.
Key job responsibilities
Role and Responsibilities:
· Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
· Help define the seller base and industry verticals we target for various Amazon services using local knowledge.
· Identify valuable sellers and selection for Amazon services.
· Acquire retailers with valuable selection and establish long-term partnerships.
· Own and manage integration of portfolio of sellers and help them become self-reliant through basic training.
· Track and monitor performance and sales of key partners to manage their performance.
Basic Qualifications
- Bachelor's degree
- 1+ years of experience in account management, sales, brand marketing or sales promotions.
- Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections.
- Desire to work in a fast-paced, challenging environment.
- Experience in an analytical, results-oriented environment with external customer interaction
- Passion for operational excellence and discipline in executing repeatable processes
- Excellent written/oral communication and presentation skills. Ability to express thoughts logically and succinctly
- Proven ability to manage the business "by the numbers". Must be metrics-driven
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment
- Working knowledge of MS Excel and SQL
Preferred Qualifications
- Experience with e-commerce, retail, advertising, or media would be an advantage.
- Experience working in a start-up environment with high ownership
- Work experience in an account management position or similar roles.
- Advanced computer literacy especially in Microsoft Office applications.
- Experience in data analysis, either professional experience or through your education.
- Experience in sales and marketing is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.
Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See for services offered in US & for product details in India.
As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform.
The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.
Prior Experience and skills:
· Experience in an analytical, results-oriented environment with external customer interaction.
· Proven ability to manage the business "by the numbers". Must be metrics-driven.
· Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
· Experience working with SME retailers is an advantage.
· Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
· Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
· Ability to speak the local language is desirable
Personal attributes and competencies:
· Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
· Takes initiative. Doesn't wait to be asked. Plans efficiently.
· Consistent effort, commitment, perseverance and willingness to go above and beyond when needed.
· Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
· Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
· Disciplined in executing repeatable operational processes.
· Has sound judgment and ability solve issues on the spot.
· Makes good decisions when analysis of data is not sufficient to reach a conclusion.
Key job responsibilities
Role and Responsibilities:
· Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
· Help define the seller base and industry verticals we target for various Amazon services using local knowledge.
· Identify valuable sellers and selection for Amazon services.
· Acquire retailers with valuable selection and establish long-term partnerships.
· Own and manage integration of portfolio of sellers and help them become self-reliant through basic training.
· Track and monitor performance and sales of key partners to manage their performance.
Basic Qualifications
- Bachelor's degree
- 1+ years of experience in sales, advertising, brand marketing, sales promotions or account management
- Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections.
- Desire to work in a fast-paced, challenging environment.
- Experience in an analytical, results-oriented environment with external customer interaction
- Passion for operational excellence and discipline in executing repeatable processes
- Excellent written/oral communication and presentation skills. Ability to express thoughts logically and succinctly
- Proven ability to manage the business "by the numbers". Must be metrics-driven
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment
- Working knowledge of MS Excel and SQL
Preferred Qualifications
- Experience with e-commerce, retail, advertising, or media would be an advantage.
- Experience working in a start-up environment with high ownership
- Work experience in an account management position or similar roles.
- Advanced computer literacy especially in Microsoft Office applications.
- Experience in data analysis, either professional experience or through your education.
- Experience in sales and marketing is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Position Summary The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs.

The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.

Essential Duties and Responsibilities The essential functions include, but are not limited to the following • Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients • Run point on following client retention processes to retain at risk relationships • Work with internal teams, client, and agent to achieve a high rate of client retention • User set-up and training of our client facing web-based payroll and custom reporting software • Work proactively to facilitate solutions as challenges present themselves • Maintain open communication regarding clients with the necessary internal teams • Assist in the tracking and completion of team projects and initiatives • Review weekly reports to assist with client retention efforts • Review monthly reports to analyze trends Track client repricing requests to ensure timely responses • Analyze data and review procedures and policies to determine answers to clients’ questions • File and maintain client records • Coordinate the resolution of client issues • Perform administrative support tasks, as needed, by the Client Relations team • Process and prepare memos, correspondence, or other documents • Schedule appointments and maintain and update appointment calendars • Act as support for their respective region when team members are traveling • Oversees the operational structural needs of the client to ensure data integrity • Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments • Escalate and resolve areas of concern, as raised by clients or internal departments • Monitor company performance against service level agreements and flag potential issues • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives • Assist with the execution of the service plans by evaluating progress of activities and service requests • Collaborate with internal departments to ensure seamless delivery of services to clients.

Gather and distribute voice of customer feedback to appropriate internal departments • Build cross-functional partnerships to address issues and manage escalations.

Leverage internal relationships to identify opportunities, trends, and process improvements • Successfully manage client expectations in a fast-paced environment • Introduce and drive adoption of new products and services to client • Assist in announcing to clients, changes in compliance using various communication formats • Act as part of a team to continually develop and create improved processes and procedures • Performing annual deliverables client reviews • Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates • Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered.

  Knowledge, Skills, and Abilities • Able to efficiently organize work activities to meet daily and weekly deadlines to meet/exceed expected sales goals • Practice excellent communication (verbal and written) skills • Strong organizational skills: Must be able to demonstrate time management skills, and can prioritize and identify critical tasks along with problem-solving skills • Able to juggle return calls and emails quickly and efficiently • Detail oriented • Be self-motivated, but able to also work alongside a team • Customer service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types • Must be driven, hard-working and personable • Critical thinking skills and a high level of emotional intelligence required • General working knowledge of Microsoft Office if preferred   Education & Experience • High School graduate or equivalent required • 4-year college degree or equivalent work experience preferred • 2-3 years of experience in a professional office environment.

Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources, or equivalent is a bonus PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application.

PrismHR also provides professional services including system implementation consulting, custom configurations, and training.

Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential.

At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture.

We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone.

This is essential to our success.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for these open roles or other open roles.

We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team.

Employment decisions are based on an individual’s qualifications as they relate to the job under consideration.

The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities.

This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR:

Please indicate in the subject line of your email that you are requesting accommodation.

Only candidates being considered for a position who require an accommodation will receive a follow-up response.

#LI-ML1 Powered by JazzHR

0-1 yrs.

Gurgaon

Posted on: Sep 27, 2019

**Job Description**:

- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with external Organizations (e.g. sales, CEOs, Society Members) to address customers’ needs
- Public relations, Financial, sales and sponsorship management.
- Analyzing previous event information to design and improve the sponsorship scenario of current events.
- Producing correspondence and documents and maintaining records, spreadsheets and databases using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc.
- Networking with scientists, professors, researchers; students and industrialists
- Proven experience as a Client Relations Manager or Relationship Manager - Proven track record of meeting and exceeding targets - Background in customer service; industry knowledge is a plus - Experience tracking relevant KPIs (e.g. customer satisfaction) - Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce) - A customer-oriented attitude - Excellent communication and negotiation skills - Problem-solving aptitude - Ability to work well with a team - B.Tech/B.Pharma/M.Tech/MSc./M. Pharma/MBA in biotech, microbiology, chemistry, biochemistry, biomedical, Marketing or a related field
- Salary:
- Best in the industry- Industry:
- PULSUS HEALTHTECH LLP- Role:
- On Job Trainee- Employment Type:
- Full Time, PermanentCompany Profile

Established in the year 1984, Pulsus was focusing on American region and presently expanding to healthcare informatics platform to the medical and pharma professionals throughout Europe, America, Asia, Australia and all other continents. Since its inception, Pulsus received the endorsements of the medical associations and industries of the international reputation. This support allowed Pulsus Group to gain excellent reputation from the scientific and industrial community and able to bridge relations between industries and practicing physicians.

Contact Details

**Pulsus Healthtech LLP**
6th Floor, Tower-B, Building 14, IT/ITES-SEZ
DLF Cyber City Developers Ltd
Sector 24 & 25A, DLF Phase-III
Gurgaon, Haryana
122002

**Job Related Queries**:
**General Queries**:
+91-XXX

The Client Relations Executive's goal is to grow the company's existing customer base and to find and qualify new prospects as well as grow existing clients by generating interest in the company's services and products.

Experience: 3-5 years

**Important Duties and Responsibilities**:
The Client Relations Executive is responsible for identifying and qualifying opportunities, as well as positioning Adhoc softwares' value objective to customers and/or prospects, as well as our core offerings and capabilities in both the solutions space and managed services offerings. The Client Relations Executive is in charge of establishing and nurturing client relationships, both one-on-one and collaboratively, by enlisting the help of the Adhoc Softwares team in order to achieve goals, overall success, and complete client satisfaction. As such, you will be expected to:

- Oversee all aspects of managing relationships with new and existing clients and prospects;
- Establish strong business and personal relationships with client accounts and prospects;
- Investigate new product offerings that may align with existing Adhoc Softwares portfolios, whether internally or externally.
- Maintain a deep understanding of the company's and clients' strategic business plans;
- Collaborate with clients to understand their business issues and provide solutions that meet their requirements;
- Monitor and report on changes in market conditions, competitive activities, and customer preferences or needs.
- Assist in the development and refinement of sales processes, procedures, and policies;
- Assist in the development and success of proposals, responses, and client events
- Maintain a collaborative approach to client and team engagement and activity awareness;
- Collaborate with technical teams to understand strengths and service offerings, particularly in the managed services practice;
- Follow the latest and emerging industry technologies.

**Knowledge, Skills, and/or Abilities Required**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The knowledge, skill, and/or ability required are represented by the requirements listed below.
- MBA degree or a relevant field preferred.
- Internal and external sales experience selling any of the following:

- Previous experience with consultative solution selling with a track record of prospecting, qualifying, and managing customer commitment as part of the sales process
- High energy and drive with good negotiation skills
- Strong oral and written communication skills, as well as the ability to conduct both formal and informal presentations to clients and prospects;
- Interpersonal skills, such as telephonic skills, communication skills, active listening, and customer service;
- Ability to multi-task and adapt to changes quickly;
- Self-motivated, with an entrepreneurial desire and the ability to work in a fast-paced environment;

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Saravanampatti, Coimbatore - 641035, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**

+91-XXX

**Key Responsibilities**:

- You will be responsible for primarily selling Equity based investment products and building an advisory book.
- Responsible for identifying customer needs, assessing their risk appetite and should assist clients in their financial endeavours.
- Responsible for achieving targets as assigned by the organization on a monthly basis
- Making sound marketing strategies for a potential client’s acquisition and retention.
- Conduct in-person meetings, phone, video calls with potential investors.
- Delivering inspiring sales presentations to convert prospects to successful sales and Organizing Marketing Campaigns in all formats.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Provide regular updates to the immediate superior as and when required.

What we need:

- Passionate about the stock market.
- Graduate / Post graduate 1- 3 years of Sales experience in direct selling of financial products like Equity/ Mutual Fund/Commodity/ Derivatives sales, PMS & AIF.
- Should have good communication & presentation skills.
- Pleasing and positive attitude.
- Should be a self-starter, proactive & target oriented.
- Relationship building skills

**What we can provide**:

- A remuneration that is competitive.
- Performance Bonus
- A fantastic working atmosphere with lots of flexibility.
- Peer-to-peer learning from a bright and motivated team.

**Location**: Hubballi, Karnataka

**Position**:2 (Male / Female)

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91

1. Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment
4. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services
5. List down the necessary information and suggest the best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency, and quality on top
6. Gather relevant information from customers as required and update it accurately to facilitate the decision process
7. Collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91