1,455 Api Documentation jobs in India

Job Summary

Verify the all the reports pertaining to the work orders are received as per the procedure and as per the customer PO. Data book preparation and submission to customer. Communication with the customers regarding data book.

Primary Responsibilities

Facility/Group Specific Responsibilities

Education & Experience Qualifications

Job Requirements

Behavioral Competencies

Technical Competencies

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Job Description:

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Vistex Training & Documentation Specialist is responsible for defining, developing, and facilitating all aspects of training for the Vistex Go-to-Market Suite® (GTMS®) solution application. As part of the Training GTMS team, you will develop and conduct training for both internal and client training engagements ensuring they are equipped to use Vistex GTMS software. This position requires a high degree of training material development and presentation skills in both English and Hindi to support our global audiences.

Essential Duties and Responsibilities :

1. Define, develop, and organize training materials (presenter decks, participant guides, exercises, job aids, SAP® Enable Now Simulations and scripts) utilizing department template and standardization guidelines for GTMS software. Materials will include the business need for the software as well as the technical steps to implement and utilize the system at the customer’s site.
2. Designs and develops eLearning courses for customers and employees following department’s standards and templates for consistent content, aligning with GTMS Bootcamps.
3. Collaborate closely with product specialists, customers, and trainers to develop delta classes and associated documentation.
4. Teach virtual and in-person classes to diverse audiences and skill levels on business processes for implementing and utilizing GTMS software.
5. Utilize department templates and other tools for reusable content for end-user and customer-tailored classes.
6. Effectively manages multiple concurrent projects and deadlines within fast-paced, dynamic environments, utilizing strategic prioritization and adaptive planning to ensure timely and high-quality outcomes.
7. Proactively manage, report, and troubleshoot issues that occur in the system during course material development and pre-training testing.
8. Handle related duties as assigned.

About Vistex: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™

The Vistex Training & Documentation Specialist is responsible for defining, developing, and facilitating all aspects of training for the Vistex Go-to-Market Suite® (GTMS®) solution application. As part of the Training GTMS team, you will develop and conduct training for both internal and client training engagements ensuring they are equipped to use Vistex GTMS software. This position requires a high degree of training material development and presentation skills in both English and Hindi to support our global audiences.

Essential Duties and Responsibilities :

1. Define, develop, and organize training materials (presenter decks, participant guides, exercises, job aids, SAP® Enable Now Simulations and scripts) utilizing department template and standardization guidelines for GTMS software. Materials will include the business need for the software as well as the technical steps to implement and utilize the system at the customer’s site.
2. Designs and develops eLearning courses for customers and employees following department’s standards and templates for consistent content, aligning with GTMS Bootcamps.
3. Collaborate closely with product specialists, customers, and trainers to develop delta classes and associated documentation.
4. Teach virtual and in-person classes to diverse audiences and skill levels on business processes for implementing and utilizing GTMS software.
5. Utilize department templates and other tools for reusable content for end-user and customer-tailored classes.
6. Effectively manages multiple concurrent projects and deadlines within fast-paced, dynamic environments, utilizing strategic prioritization and adaptive planning to ensure timely and high-quality outcomes.
7. Proactively manage, report, and troubleshoot issues that occur in the system during course material development and pre-training testing.
8. Handle related duties as assigned.

About Vistex: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up.™

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Documentation Specialist

Job Title: Senior Technical Documentation Specialist, Priceless Platform, Pune, India

Overview
Are you passionate about creating clear and precise technical documentation? We're looking for someone who can collaborate with internal and external teams to create technical and customer facing documentation as well as troubleshoot technical issues. If you thrive in a high-growth, fast-paced startup-like organization within Mastercard, we want to hear from you.
The Priceless Platform was created by a Silicon Valley startup that Mastercard acquired. We are experiencing significant growth, and we are looking for a seasoned Technical Support Engineer in Europe, with experience in troubleshooting technical issues.
An e-commerce like workflow platform, Priceless Platform is Mastercard’s premium B2B2C platform. It delivers experiences and benefits to banks and partners globally, for their customers. Even after becoming part of Mastercard, we continue to run at high velocity, and drive impact. Our portfolio is expanding significantly, and we need to flawlessly execute to grow the business, while also designing and building for scale.

Role
We are looking for a Technical Writer who will work closely with our engineers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal engineering documentation including code diagrams and API references.
The Technical Writer serves as a crucial link, translating complex technical jargon into comprehensible language for stakeholders, facilitating seamless communication between engineers, developers, and business units. By ensuring that both user-facing and internal documentation are precise and clear, this role aids in aligning technical capabilities with business objectives, thereby driving efficiency and innovation across the organization.
This position will report to the manager in San Francisco, US.

Responsibilities
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Have technical accuracy in writing user documentation
• Create software documentation after a thorough collaboration with subject matter experts and technical staff
• Help others in creating documentation when needed
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers as well as external - customer facing
• Communicate complex ideas in a concise manner
• Actively participate in internal initiatives within the support organization.
• Creating runbooks
• Take ownership of, investigate and resolve technical issues with a focus on maximizing customer satisfaction
Your background and experience
• 5+ years of proven experience in writing technical documentation
• Experience with debugging websites on mobile and desktop.
• Excellent verbal and written communication skills in English, any other languages considered as an advantage
• Ability to understand front-end technologies such as HTML/CSS/PHP/JavaScript. Experience in reading and comprehending code is beneficial for this role.
• Familiarity with relational databases and ability to write SQL queries for data validation.
• Troubleshooting and problem-solving experience with REST API, front-end and back-end web technologies
• Excellent problem-solving and analytical skills with keen attention to detail.
• Understand and explain complex technical concepts
• Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills.
• Knowledge of software development lifecycle (SDLC) and agile methodologies.
• Experience working with technologies like Markdown, Swagger / OpenAPI
Bonus:
• Solid understanding of software testing methodologies, principles, and best practices.
• Experience with continuous integration and delivery (CI/CD) pipelines, version control systems (e.g., Git) and build tools (e.g., Jenkins, BitBucket).
• Self-motivated and able to work independently as well as in a team environment.
• Proficiency in test automation tools and frameworks would be beneficial for the role (e.g. Playwright, Selenium WebDriver, Appium, TestNG, Junit, Cucumber etc.)
• Previous developer or QE experience is a plus
Education:
Bachelor or Master’s Degree in Computer Science or equivalent

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.