578 Api Documentation jobs in India

Position Overview

At Autodesk, we’re not just shaping tools—we’re shaping the future of how ideas come to life. Our platform is the foundation upon which our customers and a global community of developers build the next generation of design and make software. From architecture and manufacturing to visual effects, our APIs, services, and infrastructure empower innovators to reimagine what’s possible.

We are seeking a Senior Content Designer who believes that exceptional documentation, clear guides, and practical code samples are the foundation of a thriving developer community. You will design and create the content that empowers innovators to build the next generation of design-and-make software. If you are a gifted communicator who is obsessed with eliminating friction for developers, join us in building the industry's most powerful and lovable developer platform.

To be considered, you must apply and include your resume and portfolio with password if required.

Responsibilities:

Minimum Qualifications:

Preferred Qualifications:   

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

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Job Description: Responsibilities: · Design, implement, and validate automated and manual test cases for integration with Microsoft Graph API.

Job Summary

Verify the all the reports pertaining to the work orders are received as per the procedure and as per the customer PO. Data book preparation and submission to customer. Communication with the customers regarding data book.

Primary Responsibilities

Facility/Group Specific Responsibilities

Education & Experience Qualifications

Job Requirements

Behavioral Competencies

Technical Competencies

Data Documentation Specialist – Immediate Start - Mumbai

We’re hiring a Temporary Data Documentation Specialist to support a short-term project, with an initial contract of 1 month (extendable up to 6 months). This is an ASAP start role requiring someone who is detail-oriented, organized, and comfortable working with varied datasets.

Key Responsibilities

Accurately interpret, organize, and document incoming data

Manage documentation and maintain data integrity

Work with MS Office tools (Excel, PowerPoint) to structure and present information

Maintain attention to detail while retaining overall data context

Key Skills

Strong documentation and data organization abilities

Precision in data entry and interpretation

Proficient in Microsoft Excel and PowerPoint

Highly detail-oriented with excellent follow-through

Preferred Location: Mumbai (can consider a strong candidate from other locations)

Start Date: Immediately

Duration: 1 month initially, extendable up to 6 months

If you or someone you know is available to join immediately and meets the criteria, please apply or reach out directly.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Brief:

We are seeking a detail-oriented and proactive Process documentation Analyst to join our team. This will be a non-technical role, responsible for managing the lifecycle of incidents and service requests being made by Technical Support Team members, ensuring that they are appropriately prioritized, routed, tracked, and resolved in accordance with SLAs. The ideal candidate will be highly organized, familiar with ticketing tools such as Zendesk, Salesforce, Jira, ServiceNow, and proficient in using Microsoft Excel and Word for reporting and documentation

Responsibilities:

• Ticket Management: Monitor incoming incidents and service requests through ticketing tools like Zendesk or Jira.

• Incident Routing: Ensure proper routing of tickets to the correct agents or teams based on the nature of the issue, urgency, and priority.

• SLA & Prioritization: Classify and categorize tickets based on priority and urgency, ensuring adherence to Service Level Agreements (SLAs).

• Ticket Lifecycle Management: Oversee the entire lifecycle of tickets, from creation to resolution, ensuring timely updates and closure of incidents.

• Documentation: Create, maintain, and update detailed process and incident documentation, including issue resolution steps, workflows, and incident logs.

• Cross-Functional Collaboration: Work closely with cross-functional teams (e.g., technical support, product, engineering) to address and resolve incidents efficiently.

• Escalation Management: Identify when an issue needs to be escalated and promptly alert the

appropriate team or individual, ensuring that critical incidents are handled with urgency.

• Reporting: Utilize Microsoft Excel to track and report on ticketing metrics

• Communication: Keep stakeholders informed of ticket status and any significant incidents or updates, ensuring clear and effective communication across teams.

• Continuous Improvement: Identify opportunities for process improvements, helping to refine

workflows and optimize the overall incident management process.

• Ticketing Tools: Familiarity with Zendesk, Jira, or similar ticketing tools, with a clear understanding of ticket categorization, escalation paths, and reporting features.

• SLA Knowledge: Strong understanding of Service Level Agreements (SLAs), including how to prioritize incidents based on urgency and impact

Technical Proficiency: Proficient in using Microsoft Excel for tracking data, creating reports, and analyzing metrics. Ability to use Microsoft Word for creating documentation and procedural guides.

• Communication: Strong written and verbal communication skills, with the ability to clearly convey technical and process-related information to both technical and non-technical stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly identify issues and determine appropriate next steps.

• Attention to Detail: High attention to detail, ensuring tickets are classified and routed correctly to avoid delays and miscommunication.

• Team Collaboration: Ability to work effectively with cross-functional teams, facilitating collaboration and problem resolution across departments.

Job Title: Process documentation Specialist

Location: Chennai,Tamilnadu

Reports to: Manager – Product Consultant

Job Type: Full-time