209 Documentation Specialist jobs in India

Data Documentation Specialist – Immediate Start - Mumbai

We’re hiring a Temporary Data Documentation Specialist to support a short-term project, with an initial contract of 1 month (extendable up to 6 months). This is an ASAP start role requiring someone who is detail-oriented, organized, and comfortable working with varied datasets.

Key Responsibilities

Accurately interpret, organize, and document incoming data

Manage documentation and maintain data integrity

Work with MS Office tools (Excel, PowerPoint) to structure and present information

Maintain attention to detail while retaining overall data context

Key Skills

Strong documentation and data organization abilities

Precision in data entry and interpretation

Proficient in Microsoft Excel and PowerPoint

Highly detail-oriented with excellent follow-through

Preferred Location: Mumbai (can consider a strong candidate from other locations)

Start Date: Immediately

Duration: 1 month initially, extendable up to 6 months

If you or someone you know is available to join immediately and meets the criteria, please apply or reach out directly.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Brief:

We are seeking a detail-oriented and proactive Process documentation Analyst to join our team. This will be a non-technical role, responsible for managing the lifecycle of incidents and service requests being made by Technical Support Team members, ensuring that they are appropriately prioritized, routed, tracked, and resolved in accordance with SLAs. The ideal candidate will be highly organized, familiar with ticketing tools such as Zendesk, Salesforce, Jira, ServiceNow, and proficient in using Microsoft Excel and Word for reporting and documentation

Responsibilities:

• Ticket Management: Monitor incoming incidents and service requests through ticketing tools like Zendesk or Jira.

• Incident Routing: Ensure proper routing of tickets to the correct agents or teams based on the nature of the issue, urgency, and priority.

• SLA & Prioritization: Classify and categorize tickets based on priority and urgency, ensuring adherence to Service Level Agreements (SLAs).

• Ticket Lifecycle Management: Oversee the entire lifecycle of tickets, from creation to resolution, ensuring timely updates and closure of incidents.

• Documentation: Create, maintain, and update detailed process and incident documentation, including issue resolution steps, workflows, and incident logs.

• Cross-Functional Collaboration: Work closely with cross-functional teams (e.g., technical support, product, engineering) to address and resolve incidents efficiently.

• Escalation Management: Identify when an issue needs to be escalated and promptly alert the

appropriate team or individual, ensuring that critical incidents are handled with urgency.

• Reporting: Utilize Microsoft Excel to track and report on ticketing metrics

• Communication: Keep stakeholders informed of ticket status and any significant incidents or updates, ensuring clear and effective communication across teams.

• Continuous Improvement: Identify opportunities for process improvements, helping to refine

workflows and optimize the overall incident management process.

• Ticketing Tools: Familiarity with Zendesk, Jira, or similar ticketing tools, with a clear understanding of ticket categorization, escalation paths, and reporting features.

• SLA Knowledge: Strong understanding of Service Level Agreements (SLAs), including how to prioritize incidents based on urgency and impact

Technical Proficiency: Proficient in using Microsoft Excel for tracking data, creating reports, and analyzing metrics. Ability to use Microsoft Word for creating documentation and procedural guides.

• Communication: Strong written and verbal communication skills, with the ability to clearly convey technical and process-related information to both technical and non-technical stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly identify issues and determine appropriate next steps.

• Attention to Detail: High attention to detail, ensuring tickets are classified and routed correctly to avoid delays and miscommunication.

• Team Collaboration: Ability to work effectively with cross-functional teams, facilitating collaboration and problem resolution across departments.

Job Title: Process documentation Specialist

Location: Chennai,Tamilnadu

Reports to: Manager – Product Consultant

Job Type: Full-time

Data Documentation Specialist – Immediate Start - Mumbai

We’re hiring a Temporary Data Documentation Specialist to support a short-term project, with an initial contract of 1 month (extendable up to 6 months). This is an ASAP start role requiring someone who is detail-oriented, organized, and comfortable working with varied datasets.

Key Responsibilities

Accurately interpret, organize, and document incoming data

Manage documentation and maintain data integrity

Work with MS Office tools (Excel, PowerPoint) to structure and present information

Maintain attention to detail while retaining overall data context

Key Skills

Strong documentation and data organization abilities

Precision in data entry and interpretation

Proficient in Microsoft Excel and PowerPoint

Highly detail-oriented with excellent follow-through

Preferred Location: Mumbai (can consider a strong candidate from other locations)

Start Date: Immediately

Duration: 1 month initially, extendable up to 6 months

If you or someone you know is available to join immediately and meets the criteria, please apply or reach out directly.

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Brief:

We are seeking a detail-oriented and proactive Process documentation Analyst to join our team. This will be a non-technical role, responsible for managing the lifecycle of incidents and service requests being made by Technical Support Team members, ensuring that they are appropriately prioritized, routed, tracked, and resolved in accordance with SLAs. The ideal candidate will be highly organized, familiar with ticketing tools such as Zendesk, Salesforce, Jira, ServiceNow, and proficient in using Microsoft Excel and Word for reporting and documentation

Responsibilities:

• Ticket Management: Monitor incoming incidents and service requests through ticketing tools like Zendesk or Jira.

• Incident Routing: Ensure proper routing of tickets to the correct agents or teams based on the nature of the issue, urgency, and priority.

• SLA & Prioritization: Classify and categorize tickets based on priority and urgency, ensuring adherence to Service Level Agreements (SLAs).

• Ticket Lifecycle Management: Oversee the entire lifecycle of tickets, from creation to resolution, ensuring timely updates and closure of incidents.

• Documentation: Create, maintain, and update detailed process and incident documentation, including issue resolution steps, workflows, and incident logs.

• Cross-Functional Collaboration: Work closely with cross-functional teams (e.g., technical support, product, engineering) to address and resolve incidents efficiently.

• Escalation Management: Identify when an issue needs to be escalated and promptly alert the

appropriate team or individual, ensuring that critical incidents are handled with urgency.

• Reporting: Utilize Microsoft Excel to track and report on ticketing metrics

• Communication: Keep stakeholders informed of ticket status and any significant incidents or updates, ensuring clear and effective communication across teams.

• Continuous Improvement: Identify opportunities for process improvements, helping to refine

workflows and optimize the overall incident management process.

• Ticketing Tools: Familiarity with Zendesk, Jira, or similar ticketing tools, with a clear understanding of ticket categorization, escalation paths, and reporting features.

• SLA Knowledge: Strong understanding of Service Level Agreements (SLAs), including how to prioritize incidents based on urgency and impact

Technical Proficiency: Proficient in using Microsoft Excel for tracking data, creating reports, and analyzing metrics. Ability to use Microsoft Word for creating documentation and procedural guides.

• Communication: Strong written and verbal communication skills, with the ability to clearly convey technical and process-related information to both technical and non-technical stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly identify issues and determine appropriate next steps.

• Attention to Detail: High attention to detail, ensuring tickets are classified and routed correctly to avoid delays and miscommunication.

• Team Collaboration: Ability to work effectively with cross-functional teams, facilitating collaboration and problem resolution across departments.

Job Title: Process documentation Specialist

Location: Chennai,Tamilnadu

Reports to: Manager – Product Consultant

Job Type: Full-time

For Purpose Aged Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change. 

A friendly, focused and driven team, we look to bring on staff with the right attitudes and values to provide the best CARE  for our residents:

C ollaboration

A ccountability

R espect

E mpathy

Why You’ll Love It Here:

Growth opportunities
Supportive team culture
Team lunches, fun events, dress up days

We are seeking an experienced and dedicated Clinical Documentation Specialist. Full Time role three (3) days per week at Cardinia Community Aged Care and two (2) days at Langwarrin Community Aged Care, to manage ANACC operations and mentor the care team in documentation requirements at our state of the art residence.

This role is responsible for managing all aspects of ANACC including assessment of new residents, identifying potential uplifts in a timely manner, applying for uplifts, managing DoH correspondence, coaching staff on assessment writing principles, providing orientation to ANACC assessors, generating reports etc.

Skills, knowledge and experience needed:

• Current unrestricted AHPRA (RN preferred or EN) registration is preferred
• Experience as an ANACC/ACFI Coordinator or similar role (desirable)
• Have a comprehensive working knowledge of the AN-ACC funding model.
• Excellent documentation skills and demonstrated ability to build strong working relationships
• Sound computer skills and proficiency using a clinical documentation system
• Willingness to learn and coach others

Benefits & Work Culture:

As a purpose led, not-for-profit organisation, our staff’s health and wellbeing are important to us. This is why we have partnered with selected providers to offer employees a growing range of benefits that make sure they get the most out of their working and personal life.

Benefits available include:

• Tax savings of up to $15,900 per year with Salary Packaging (Go Salary)
• Exclusive staff discounts with JB Hi-Fi, Endota Spa and more
• CommBank Workplace banking
• State of the art technology to help staff work smarter
• Staff room facilities
• Onsite Parking
• Salary sacrificing options with superannuation
• Novated Leasing through Enlist
• HESTA benefits for members
• Access EAP – a voluntary, confidential and free counselling service

Our culture is one of collaboration and compassion. Our leaders have the ability to create, grow and inspire their team. We believe if our staff are happy, our residents are happy.

Apply now to work with our team at Cardinia & Langwarrin Community Aged Care !