9 Apollo Home Healthcare jobs in India

Job Location : Ghansoli, Navi Mumbai

Job Type : FTE ( Fixed Term Employment ) - 2 years

Job Accountabilities :

• Providing routine / emergency treatment for employees and family members
• Conduct medical monitoring as per schedule
• Manage liaising services
• Conduct OH programs # CASHe, OH Sub-committee, Awareness Programs
• Provide training to employees and contract workers
• Conduct internal audits
• Support CMO in preparing, executing & monitoring medical department budget
• Provide Industrial Hygiene services in the offices / sites as applicable
• Focus on continuous research & development

Skills :

• Passion to Excel
• Entrepreneurial Mindset
• Knowledge of Statutory Requirements
• Emergency Management
• Training Delivery
• Customer Service Orientation 
• Communication

Education :

• Necessary : MBBS 
• Desirable : OH Courses (AFIH, CIH, DIH)

Experience : 3 to 6 years

• Oversee the development, implementation, and evaluation of individualized care plans for clients.
• Coordinate and schedule services provided by healthcare professionals, including nurses, therapists, and aides.
• Serve as the primary point of contact for clients and their families, addressing concerns and providing support.
• Ensure compliance with all relevant healthcare regulations and agency policies.
• Manage and mentor a team of care providers, fostering a supportive and professional work environment.
• Conduct regular client assessments and reassessments to ensure care plans remain appropriate.
• Collaborate with physicians, hospitals, and other healthcare providers to facilitate seamless care transitions.
• Maintain accurate and up-to-date client records in the electronic health record (EHR) system.
• Identify opportunities to improve service delivery and enhance client outcomes.
• Provide training and guidance to new care staff members.
• Manage client admissions and discharges effectively.
• Handle emergency situations with calmness and efficiency, ensuring appropriate interventions.
• Participate in quality assurance initiatives and contribute to continuous improvement efforts.

• Bachelor's degree in Nursing, Social Work, Public Health, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in healthcare coordination, case management, or social services.
• Proven experience in managing care plans and coordinating services for diverse client populations.
• Strong understanding of healthcare regulations, particularly related to home health and community care.
• Excellent communication, interpersonal, and empathetic listening skills.
• Proficiency in using EHR systems and other relevant software.
• Strong organizational and time management abilities, crucial for a remote role.
• Demonstrated leadership and team management skills.
• Ability to work independently and make sound decisions in complex situations.
• Certification as a Registered Nurse (RN), Licensed Social Worker (LSW), or equivalent is preferred.
• Experience in the **Surat, Gujarat, IN** area is advantageous but not required due to the remote nature of the role.

• Manage and coordinate comprehensive home care services for a caseload of clients, ensuring continuity and quality of care.
• Develop, implement, and regularly review individualized care plans based on client needs, medical conditions, and family preferences.
• Supervise, train, and mentor a team of care coordinators and support staff.
• Liaise effectively with physicians, therapists, hospitals, and other healthcare providers to ensure integrated care.
• Assess client and family needs, providing emotional support and guidance throughout their care journey.
• Ensure compliance with all relevant healthcare regulations, policies, and procedures.
• Monitor client satisfaction and proactively address any concerns or issues.
• Manage scheduling and resource allocation to ensure timely and efficient service delivery.
• Maintain accurate and confidential client records and documentation.
• Participate in on-call rotations as needed to provide emergency support.
• Contribute to the development and improvement of care delivery protocols and service offerings.

• Bachelor's degree in Nursing (BSN), Social Work, Healthcare Administration, or a related field. A Master's degree is a plus.
• Minimum of 5-7 years of experience in home healthcare, community nursing, case management, or social work, with at least 2 years in a supervisory or leadership role.
• Strong understanding of geriatric care, chronic illness management, and palliative care principles.
• Excellent clinical assessment, care planning, and problem-solving skills.
• Proficiency in electronic health record (EHR) systems and other relevant healthcare software.
• Exceptional interpersonal, communication, and leadership abilities.
• Empathy, compassion, and a patient-centered approach to care.
• Ability to manage complex cases and work effectively with diverse client populations and healthcare professionals.
• Strong organizational and time management skills.
• Registered Nurse (RN) license or equivalent professional qualification is highly desirable.

• Provide comprehensive, high-quality nursing care to pediatric patients in their homes.
• Develop, implement, and evaluate individualized patient care plans in collaboration with physicians and families.
• Administer medications, treatments, and therapies as prescribed.
• Monitor patient vital signs, symptoms, and overall condition, and respond promptly to changes.
• Educate patients and their families on disease processes, treatment plans, medication management, and home care techniques.
• Maintain accurate and detailed patient records in compliance with healthcare standards.
• Coordinate care with other healthcare professionals, including physicians, therapists, and specialists.
• Ensure a safe and supportive environment for the patient.
• Manage emergency situations and provide appropriate interventions.
• Build trusting relationships with patients and their families, offering emotional support and guidance.

• Registered Nurse (RN) license in good standing.
• Minimum of 2-3 years of clinical experience, with at least 1 year in pediatric nursing.
• Experience in home healthcare, critical care, or a related specialty is highly desirable.
• Proficiency in administering various pediatric treatments and medications.
• Strong assessment, critical thinking, and problem-solving skills.
• Excellent communication, interpersonal, and patient education abilities.
• Ability to work independently and manage time effectively.
• Compassionate, patient, and dedicated to providing excellent care.
• Basic Life Support (BLS) certification required; Pediatric Advanced Life Support (PALS) certification is a strong plus.
• Willingness to travel within the designated service area.

• Develop, implement, and manage individualized care plans for clients receiving home healthcare services, ensuring alignment with their medical and personal needs.
• Coordinate services with physicians, therapists, specialists, and other healthcare professionals to ensure comprehensive care delivery.
• Supervise and provide guidance to a team of home care aides and nurses, including scheduling, performance monitoring, and ongoing training.
• Conduct virtual assessments and reassessments of client needs, ensuring care plans remain appropriate and effective.
• Serve as the primary point of contact for clients and their families, addressing concerns, providing emotional support, and facilitating clear communication.
• Maintain accurate and confidential client records, documenting all services provided, assessments, and communications in compliance with privacy regulations.
• Identify and connect clients with relevant community resources, social services, and support groups.
• Monitor client outcomes and satisfaction levels, proactively identifying and resolving any issues or challenges.
• Ensure adherence to all legal, ethical, and organizational policies and procedures related to home healthcare.
• Participate in remote team meetings, contributing to service improvement initiatives and sharing best practices.
• Manage crisis situations effectively, providing appropriate interventions and support to clients and caregivers.

• Bachelor's degree in Social Work, Nursing, Public Health, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in case management, social work, nursing, or a related role within a healthcare or community services setting.
• Proven experience in home healthcare or community-based care services.
• Strong understanding of gerontology, chronic illness management, and disability support.
• Excellent communication, active listening, and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in using electronic health records (EHR) or case management software.
• Demonstrated leadership and team management abilities.
• Knowledge of local healthcare systems, social services, and community resources in and around Kanpur is a plus.
• Empathy, patience, and a strong commitment to client advocacy.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.

• Develop, implement, and monitor individualized care plans for clients, ensuring they meet specific needs and preferences.
• Coordinate and manage a team of home caregivers, including scheduling, training, and performance evaluation, all within a remote framework.
• Act as the primary point of contact for clients and their families, providing support, guidance, and regular updates.
• Conduct remote client assessments and reassessments to ensure ongoing care effectiveness.
• Liaise with healthcare providers, physicians, and other relevant professionals to facilitate integrated care.
• Ensure compliance with all relevant regulations, policies, and procedures in the social care sector.
• Manage documentation and record-keeping meticulously, utilizing electronic health record systems.
• Identify and address any challenges or concerns related to client care promptly and effectively.
• Contribute to the development and improvement of care programs and service offerings.
• Maintain a deep understanding of community resources and support services available to clients.

• Bachelor's degree in Social Work, Nursing, Gerontology, or a related field.
• Minimum of 4-6 years of experience in healthcare management, social care, or home care services.
• Demonstrated experience in care planning, client assessment, and case management.
• Excellent leadership and team management skills, suitable for leading a remote workforce.
• Strong understanding of elderly care, chronic illness management, and disability support.
• Proficiency in using remote communication tools and client management software.
• Exceptional interpersonal, communication, and empathy skills.
• Ability to work independently and manage time effectively in a remote setting.
• Knowledge of relevant healthcare regulations and best practices.
• A genuine passion for improving the lives of individuals and families through dedicated care.

• Lead and manage a team of remote care coordinators, providing guidance, support, and performance feedback.
• Conduct comprehensive client assessments to determine care needs and develop personalized care plans.
• Oversee the implementation and ongoing management of care plans, ensuring client satisfaction and safety.
• Liaise with families, healthcare providers, and other stakeholders to ensure coordinated and holistic care.
• Monitor client progress and make necessary adjustments to care plans.
• Ensure compliance with all relevant healthcare regulations and company policies.
• Manage scheduling and coordination of caregivers and support services.
• Handle client inquiries and resolve any issues or concerns promptly and professionally.
• Maintain accurate and confidential client records.
• Train new care coordinators on company procedures and best practices.
• Contribute to the development and improvement of care delivery strategies.

• Bachelor's degree in Nursing, Social Work, Gerontology, or a related healthcare field. A Master's degree is preferred.
• Minimum of 6 years of experience in healthcare management, elder care, or social services, with at least 3 years in a supervisory or management role.
• Proven experience in developing and implementing care plans.
• Strong understanding of healthcare regulations and compliance standards.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using healthcare management software and remote communication tools.
• Ability to empathize with clients and families and provide compassionate support.
• Strong organizational and problem-solving abilities.
• Ability to work independently and manage a remote team effectively.
• Certification in Gerontology or a related specialty is a plus.

About Medanta:

Over past 15+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.

We have hospitals in Gurgaon (Delhi NCR), Lucknow, Patna, Indore & Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity (Gurgaon), Subhash Chowk (Gurgaon), Golfcourse Road (Gurgaon) and at the Delhi Airports. Our latest addition is a multi-super specialty hospital in Noida (Delhi NCR). We further plan to scale up our existing facilities and also expand into few more geographical areas.

Medanta is constantly growing including launch of 'out-of-hospital' divisions which are comprehensive homecare services, pathology and pharmacy.

We are looking for a strong Operations Head for our Homecare team at Medanta Noida.

Job responsibilities:

1. Lead end-to-end home healthcare operations ensuring seamless service delivery and patient satisfaction
2. Oversee service renewals, timely collections, and client retention initiatives
3. Ensure compliance with healthcare regulations, quality standards, and internal audit requirements
4. Supervise vendor management process, inventory control, and medical equipment rentals/sales
5. Drive operational excellence through standardized processes and performance metrics
6. Lead, mentor, and review team performance to ensure high productivity and engagement
7. Monitor feedback and implement improvement plans for service quality and patient experience
8. Liaise with government bodies and corporate clients for service expansion and compliance
9. Ensure efficient management of corporate medical rooms and ambulance services